Ten time Angie's List Super Service Award winner Kelly Window and Door has spent the past 30 years bringing life to the home improvement dreams of thousands of Triangle homeowners. We specialize in replacement windows and exterior doors. We serve the entire Triangle and Triad. Our expert consultants and installers are ready to lower your energy bills and maximize your comfort for years to come!
Business highlights
30 years of trusted experience
Services we offer
Replacement Windows (vinyl, fiberglass reinforced uPVC, and wood), Entry Doors (fiberglass and steel), Storm Doors, Storm Windows.
Services we don't offer
A couple common requests that we are not able to service are: Interior doors, door repair, replacement of kitchen cabinet glass and the custom cutting of table-top glass. We specialize in window and door replacement and are not able to cut custom glass for other projects. We do know a couple good glass shops though, so feel free to ask us for a recommendation!
Description of Work: Replaced my sliding glass door that opens onto the deck. The job went well. There was no unnecessary mess or holes in the plaster.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Hans N.
05/2016
5.0
replacement windows
+ -1 more
unknown
Description of Work: I had Kelly replace all the windows in the house. The two guys who came out here were very professional very punctual and very friendly. They seem to have done a good job. However, I am extremely detail oriented and some things aren't up to my extremely picky nature. However, I let them go because I know I am over-the-top. Will see how these windows hold out over time and that will determine if I use Kelly in the future or not. As of right now I'm overall happy with the job they did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Karen L.
02/2016
5.0
replacement windows, doors
+ 0 more
.
Description of Work: Replaced 5 sliding doors on our old house (2 large-sized and 3 standard sized) with life-time warranty. Each person involved in the process from Kelly Window and Door,Inc was responsive and professional. Will be using them again for my windows, and other doors as we replace them over time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,800
Diane B.
02/2016
5.0
home improvement stores
+ -1 more
unknown
Description of Work: It was a great experience dealing with an excellent sales representative (Bill) and installation crew for new front door system and replacement of 25 windows.
Rating Category
Rating out of 5
Yes, I recommend this pro
Josh P.
10/2010
5.0
replacement windows
+ -1 more
We had read awesome reviews on angielist as well as heard good things from people at work about Kelly Window and Door. We had an extremely positive experience with them. We got exactly what we were looking for and the installation was fast and done really well. We are getting the rest of our windows done soon, I'm sure it will be a great experience again.
Description of Work: Eight windows replaced upstairs in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michael B.
06/2010
5.0
doors
+ -1 more
The job progressed as agreed, ahead of schedule and within the estimate. The results are about a perfect as one would want.
Description of Work: Replace front door. Replace front storm door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Corrinne W.
11/2009
5.0
replacement windows, doors
+ 0 more
The experience was very good. They do great work. They are on time and very professional.
Description of Work: I used Kelly Window and Door to replace my doors and windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Corrinne W.
11/2009
5.0
replacement windows
+ -1 more
They were very professional and on time. The experience was very good.
Description of Work: I used Kelly Window and Door to replace 17 windows in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheena W.
07/2009
5.0
replacement windows
+ -1 more
They told me I did not have to replace the entire window, just the seal and glass. They referred me to a company that could do that, which saved me some money. They were very nice.
Description of Work: I called Kelly Window about a broken seal on my window.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn S.
03/2009
5.0
woodworking
+ -1 more
From start to finish, Kelly impressed us. They responded to our first request for information right away. Their salesman was thorough without being pushy, and the installers were courteous, prompt, and extremely efficient. I am not expert, but the quality of their work certainly appears to be impeccable. The did not cause any damage, and they cleaned up before they left.
Description of Work: They replaced 19 original windows and storm windows with high-quality energy-efficient vinyl replacement windows. They designed and installed a new bay window, and did the trim-work on garage windows that had never been trimmed out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Kathryn S.
03/2009
5.0
replacement windows
+ -1 more
From start to finish, Kelly impressed us. They responded to our first request for information right away. Their salesman was thorough without being pushy, and the installers were courteous, prompt, and extremely efficient. I am not expert, but the quality of their work certainly appears to be impeccable. The did not cause any damage, and they cleaned up before they left.
Description of Work: They replaced 19 original windows and storm windows with high-quality energy-efficient vinyl replacement windows. Designed and installed a new bay window, and did the trim-work on garage windows that had never been trimmed out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Eric P.
02/2009
4.0
replacement windows
+ -1 more
Did not use due to price. Estimator measured accurately and presented an excellent product, but the price was not competitive.
Description of Work: Requested estimates on window replacement from three highly rated companies. Kelly was about 2x the price of other two for same windows.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jane D.
01/2009
5.0
doors
+ -1 more
Scott called when the doors were dry, ready to hang, and we scheduled a time for the installation. Scott was very prompt and timely. He went right to work, removing the old door, cutting out the old steel frame, measuring, creating new door frames, and constructing. There is an art in what Scott and the others do. Scott takes his time, plans out, and thinks about the best way to take care of the problem. Installing new custom fit doors in a 50 year old concrete block house requires a great deal of skill, technical knowledge, and the willingness to use and have patience in your work. Scott showed that he has all of these and more! He did one door at a time. He completed the installation of each door, one per day, and then came back on the third day to complete the finishing interior work. Scott built a frame work around our light switches, at our front door, because they fit in so close to the door. After he was done, the wall looks like it was originally designed and built this way. Scott is highly skilled and very talented. He is also very helpful and cooperates in every way possible. He cleaned up after himself and asked permission to leave his tools in place before leaving each day. Once he was finished, he made sure we were satisfied with everything. Only then did we pay him. I can't say enough good things about Kelly Window and Doors. They are great people to work with and they do an outstanding job! Our home has never looked this good before! Now we have light coming through at our front entrance that we never had before. And NO MORE DRAFTY, LEAKING DOORS or WINDOWS! THANKS FOR SAVING US ON OUR HEATING AND COOLING BILLS. WE HAVE ALREADY SEEN A 50% DROP IN OUR BILLS over the past year.
Description of Work: Back in May, 2008, we had Kelly Window and Door replace a large quantity of windows in our older 1960's concrete block home. We were please to use their services again in November, 2008 to replace our front entrance door, a screened door and our kitchen door, all of which were original to the home. My husband went over to one of the 'big box stores' to check on the pricing of the doors, so we could compare prices. After that, we called Kelly. The salesman scheduled a time with us and he was punctual. We chose two of the same style doors, insulated steel, with double pane window inserts, with Argon gas between the panes, to allow for light and to be able to easily see anyone at the door. We paid a deposit of 50% down. We already had a storm door only a few years old on our kitchen so we only needed to replace the one on our front entrance. I have chosen specific colors for the house and the doors which the manufacturer of the doors did not have. I'm a very hands on person and have no problem in doing painting and refurbishing myself. Mike and a couple of the guys came out and looked and measured and remeasured to double check on the exact sizing. Since our home is all concrete block, we have steel frames in all the door facings. These had to be cut out and have new wood frames built and installed for the new doors to fit into. Because the door manufacturer didn't have a paint color that was close to what I wanted on the outside, Mike suggested I buy my color and when the doors came in, they would give me a call. I could come to their location and, at my convenience, paint the doors whatever color I chose. I had no problem with this since I am doing all the interior painting and repair work in our home myself. I bought my paint and primer, etc. and when the doors came in they called me. They had hung the doors on a wall so that the doors easily swung back and forth. They laid down sheets of foam insulation on the floor to catch any paint or primer drips. It also made it easy for clean up and to walk on. They set out a chair for me and a ladder. I was set! The doors came from the factory with a tan primer, but being an artist, I know that to see a true color, you need to apply a white primer coat and make sure you have a good solid coverage. Otherwise the color of tan will show through. Over a period of two days, I primed and painted the two doors. When I was finished, they looked GORGEOUS! I was so pleased! I had told Mr. Kelly, Sr., that the inside of the doors had been ordered with a finished white paint, but they were also in tan. He said that was no problem! He would see to it that the doors would be primed and painted white before they were delivered. He was as good as his word. I brought over a can of the same white interior paint I am using on the inside and Scott re-primed the doors in white and then painted them. He returned my can of paint to me when he delivered the doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Elizabeth A B.
12/2008
5.0
replacement windows, doors
+ 0 more
It was an excellent experience. The salesman and installers were very professional, very courteous, and very efficient. I had four quotes and theirs was the second highest but I think it was worth it in terms of the quality of their product and also the quality of their staff. I am very satisfied.
Description of Work: They did a great job replacing my windows. They also installed a new patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Michael M.
12/2008
5.0
replacement windows, doors
+ 0 more
So far they're very professional. They do quality work. They seem to take pride in their work and they have a good product as well.
Description of Work: I'm having windows and a door installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christena D.
12/2008
5.0
replacement windows
+ -1 more
Doug Kelly came to our home to provide an estimate. He was extremely pleasant and professional, but it was definitely a sales pitch (as is to be expected). We did feel some pressure to make a decision as soon as possible, as he made an offer contingent on getting an answer from us by a certain date. There was some confusion about the Angie's list "coupon" we expected to apply to the price, as it was not clear what the "full" price was. We would have preferred a more straightforward pricing approach. After some discussion, he did reduce the price he originally offered, and we felt reasonably satisfied and accepted the offer. Mr. Kelly told us the custom-sized windows would take about 6 weeks to arrive, and it took slightly less time. The company was accommodating about scheduling times for their work, and they were punctual in arriving when they said they would. There were two workers involved in removing the old windows and installing the new ones, and they were friendly and polite and worked quickly and efficiently. They had the whole job done in two days (installing 19 windows). Their work was neat and professional, and they went out of their way to make sure things looked good. They left the work areas acceptably clean for the most part with a couple of minor exceptions. The windows appear to be of good quality. A couple of the windows arrived with broken panes due to problems in shipping, and these were replaced as soon as they could get replacements shipped from the factory. There were a couple of minor issues related to the installation, and the company was very helpful and prompt in getting those addressed to our satisfaction. Overall, it was a good experience and I would not hesitate to recommend this company.
Description of Work: Replaced all the windows in our home with vinyl replacement windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Kathryn A.
10/2008
5.0
replacement windows
+ -1 more
Kelly Window & Door did a great job for us. The window arrived when promised, their installation team was on time, and the workers were neat and professional. The window looks great, and we don't even have to paint it on the outside. We would use Kelly Window & Door again with no hesitation.
Description of Work: We interviewed several companies to replace a large Palladian window in the second story of our foyer that leaked when rain hit the front of the house. The salesperson from Kelly was very prompt and professional and explained everything thoroughly. We thought their price was fair and we liked the fact that the window came with a lifetime guarantee, which would convey with the property if we ever sell our home. They took out the old window and replaced it with a new custom window, and sealed the window. This was not easy since this was at the top of a two-story foyer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Danold G.
09/2008
5.0
replacement windows
+ -1 more
Initially, Mr. Doug Kelly came to our home to review the replacement window products offered by Kelly Window and Door. He arrived at the scheduled time and spent nearly 2 hours discussing replacement windows suited to our needs. Mr. Kelly was both very professional and friendly, and he willingly answered our many questions. The replacement windows that we selected were custom-fit Encore double-hung windows manufactured by Seaway Manufacturing Corporation in Erie, PA. These vinyl-framed Energy Star windows are double glazed with low E glass and have argon gas between the panes. Also, we selected custom-fit full fiberglass screens for the windows. Kelly Window & Door provides a life-time non-pro-rated warranty on these windows. One-half of the total installation cost was required at the time we signed the agreement with Kelly Window and Door. On the day scheduled for installation of the windows, the work crew (2 men) arrived at our ranch-style home at the agreed time (8:30 AM). Installation of all 13 windows was completed by 3:30 PM on the same day. Debris resulting from the project was cleaned up and all the old windows, screens and debris were hauled away. The two gentlemen that installed our replacement windows were quite friendly and fully answered all our questions. We were very favorably impressed with the skill and efficiency demonstrated by each of these men. Following our inspection and acceptance of the newly-installed replacement windows, the balance of the cost for the project was required. Overall, we were quite pleased with all aspects of our window replacement project, and we strongly recommend Kelly Window and Door to anyone contemplating replacement windows for their home.
Description of Work: Kelly Window and Door provided and installed 13 vinyl-frame replacement windows in our home. Debris resulting from the project was cleaned up and all the old windows, screens and debris were hauled away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Kelly Window & Door Inc
WE TRULY APPRECIATE THE OPPORTUNITY TO WORK WITH YOU ON YOUR WINDOW AND DOOR PROJECT. WE ALSO TRULY APPRECIATE YOU TAKING YOUR VALUABLE TIME TO POST YOUR POSITIVE COMMENTS IN THIS FORUM. KELLY WINDOW AND DOOR STRIVES TO ACHIEVE THIS TYPE OF RESULTS WITH EVERY CLIENT. BASED ON OUR FEEDBACK CARDS, THAT RANKS US WITH A 98.4% VERY SATISFIED RATING. WE FEEL CONFIDENT THAT WE ARE ABLE TO ACHIEVE THE CLIENT SATISFACTION GOALS THAT WE STRIVE FOR. THANK YOU AGAIN FOR YOU KIND WORDS.
Jane D.
05/2008
5.0
replacement windows
+ -1 more
Everything went well from the time Matt arrived to show and tell us about the windows until the job was completed. There was personal follow up, both in person and over the phone, from start to the finish. We were told the custom built windows would take about six weeks to two months to be built and it was two months on the nose. We put down 1/2 for a deposit and paid off the balance on the day the job was done. When they called to schedule the installation, we had two bird families nesting in our carport, a robin and a wren. We requested they wait and schedule some other jobs until the birds were gone from the nests. They understood, completed two other jobs over ten days and then called again to insure the status on the birds before planning to come over. They began on Thursday and told us they would be completed by the following Tuesday. Because our house is masonry cement block inside and out and they were removing aluminum frames and aluminum jalousie windows from the block (with unknown problems possible) they allowed extra time for any problems. Once they removed two windows and saw what was involved everything went fine. There were two men, one of whom had done all types of building and construction for 30 years. They knew what they were doing, worked as a team, and were fast and efficient. They installed everything in two days, came back on the third day, Monday and caulked inside and then left to let it dry. On Tuesday they came back and caulked and sealed the outside and then checked on all the windows inside and re-caulked any areas not sealed the first time. They protected all the plants and bushes before removing the windows and they cleaned everything afterward. They were careful. One of the men came by from Kelly on the first two days to check on the progress and checked in with us. The people at Kelly communicated clearly, worked efficiently and wasted no time. I can highly recommend Kelly Window and Door to anyone needing to replace windows. The windows look great, work great and have already started paying for themselves. We have used the natural cool air outside to cool our house and have only had to turn on the air conditioners once. So our utility bills will quickly drop. The concrete block walls of our home act as a natural insulator and now with our new windows installed we will reap the financial rewards with lower heating and cooling bills year round. Great job!
Description of Work: We have a masonry block home built in 1960. We had 16 windows to replace. All were single pane; some were jalousie crank windows that leaked air year round. We wanted them all replaced. We called in a number of people for estimates and almost started to go with another company, until I read Angie's List and saw the problems others had with them with communication. We chose Kelly based on Angie's List and the recommendation from other customer's who recommended Kelly Window and Door to us - names and phone numbers of satisfied customers. Anytime a business is eager for you to check with previous customers, that is always the best recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,475
Response from Kelly Window & Door Inc
THANK YOU VERY MUCH FOR THESE KIND WORDS. THE FANTASTIC STAFF THAT WE HAVE HERE AT KELLY WINDOW AND DOOR WORKS HARD EVERYDAY TO PERFORM AT THIS LEVEL. HOWEVER, IT IS NOT OFTEN ACKNOWLEDGED IN WRITING BY THE HOMEOWNERS. WE HEAR GREAT FEEDBACK ALL THE TIME, BUT WE RARELY GET IT IN WRITING LIKE THIS. WE SINCERELY APPRECIATE YOU TAKING YOUR VALUABLE TIME TO LAYOUT YOUR EXPERIENCE WITH KWD FOR ALL TO SEE. SHOPPING FOR REPLACEMENT WINDOWS, DOORS, SIDING AND THE OTHER THINGS WE DO HERE AT KWD IS A VERY CONFUSING PROCESS. EVERYONE TELLS YOU “THEIR THE BEST”. WHEN WE ARE ABLE TO GET UNSOLICITED COMMENTS FROM OUR VALUED CLIENTS LIKE THIS, IT SIMPLY MAKES IT ALL WORTH THE HARD WORK. THANK YOU AGAIN, MIKE KELLY
Susan D.
10/2007
5.0
replacement windows
+ -1 more
This whole process from start to finish went perfect. They started when they said they would and finished when they said they would. They always cleaned up well around the job site. They placed drop clothes down inside where they were working and always took their shoes off before entering. The windows were removed from the outside thus not damaging the interior trim at all. They then cladded around the exterior trim, giving it a very fresh look and making the windows totally maintenance free. The entire staff was very professional and very easy to work with. Any questions I had they were always prompt in addressing. I'm very pleased with the quality of the windows , door and overall installation. I would definitely recommend Kelly Window and Door.
Description of Work: They replaced 27 windows in my house with vinyl windows (7 picture windows, 2 half round windows and 18 double hung windows) and my back patio door with a fiberglass patio door. The outside trim around the windows was also aluminum cladded and vinyl cladding was placed around the back patio door trim.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
JOHN S.
08/2007
5.0
replacement windows
+ -1 more
Excellent. Representative met with us, reivewed the product. and provided us quotes broken out as we requested. No hassles on anything.
Description of Work: Replaced 12 windows with new vinyl replacement windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
ELLEN S.
08/2007
5.0
replacement windows
+ -1 more
Kelly Windows did an excellent job from start to finish. Mike Kelly met with us several times before we decided to purchase these windows and he was always right on time and took as long as needed to answer all our questions. He also did a good deal of research with Andersen to get us the best windows for our job while remaining within our budget. The crew came exactly when scheduled and did a great job installing the windows and did a beautiful job on the molding. They left the kitchen spotless at the end of each day and were always courteous and professional. Mike came by every day to check on the job and really went out of his way to make sure everything was right. The windows themselves were expensive but now that they're in we can see why and are glad we spent the money. Mike and his crew were a pleasure to business with and the quality of their work is outstanding.
Description of Work: They replaced 5 double hung and one very large half-round window in my kitchen with Andersen Woodwright windows. They also replaced all the wood moldings on the interior and installed brick molding on the exterior of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
06/2006
5.0
siding, replacement windows, doors
+ 1 more
I JUST THOUGHT THEY WERE VERY PROFESSIONAL AND TOOK GREAT CARE WITH THE JOB THEY DID. THEY ALSO DID A VERY NICE CLEAN UP. FOR THE WORK THAT WAS DONE THE PRICE WAS REASONABLE.
Description of Work: THEY REPLACED ALL OF OUR WINDOWS AND REPLACED OUR SIDING.
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*Contact business to see additional licenses.
Service Categories
Windows,
Doors
FAQ
Kelly Window & Door Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Kelly Window & Door Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Kelly Window & Door Inc offers free project estimates.
Yes, Kelly Window & Door Inc offers eco-friendly accreditations.
No, Kelly Window & Door Inc does not offer a senior discount.
No, Kelly Window & Door Inc does not offer emergency services.
Yes, Kelly Window & Door Inc offers warranties.
Kelly Window & Door Inc offers the following services: Replacement Windows (vinyl, fiberglass reinforced uPVC, and wood), Entry Doors (fiberglass and steel), Storm Doors, Storm Windows.
A couple common requests that we are not able to service are: Interior doors, door repair, replacement of kitchen cabinet glass and the custom cutting of table-top glass. We specialize in window and door replacement and are not able to cut custom glass for other projects. We do know a couple good glass shops though, so feel free to ask us for a recommendation!