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Kelly Window & Door Inc

Windows, Doors

About us

Ten time Angie's List Super Service Award winner Kelly Window and Door has spent the past 30 years bringing life to the home improvement dreams of thousands of Triangle homeowners. We specialize in replacement windows and exterior doors. We serve the entire Triangle and Triad. Our expert consultants and installers are ready to lower your energy bills and maximize your comfort for years to come!

Business highlights

30 years of trusted experience

Services we offer

Replacement Windows (vinyl, fiberglass reinforced uPVC, and wood), Entry Doors (fiberglass and steel), Storm Doors, Storm Windows.

Services we don't offer

A couple common requests that we are not able to service are: Interior doors, door repair, replacement of kitchen cabinet glass and the custom cutting of table-top glass. We specialize in window and door replacement and are not able to cut custom glass for other projects. We do know a couple good glass shops though, so feel free to ask us for a recommendation!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-115 of 115 reviews

Kevin W.
01/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Wonderful service from beginning to end. Very pleased with our new windows.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian S.
09/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: New window install.
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra G.
08/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced all exterior windows with new obes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Martha S.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Kelly Window & Door were excellent. They replaced our bay window with a new unit. We had several others give us quotes and KW&D were a little higher, but the window unit they provided was superior quality. The staff was very professional and courteous. We have also gotten a quote for all our other windows, which was in line with other companies we had quoted. I would highly recommend Kelly Window & Door for their quality of work and wonderful service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Devin K.
06/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced 9 double hung windows and wrapped the outside trim in aluminum. They did great work and it was finished in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeannette M.
05/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Had 17 windows replaced. Love the windows and the excellent job Kelly performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Billie (Jodi) S.
12/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Washed house and cleaned windows inside and out - |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Robert B.
12/2014
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: We had large windows on the back of the house that had the seals fail so the glass was always cloudy. We got Kelly Window and door to install a new door in place of them. We ordered a sliding door and it was an odd size so they had to order it made. The entire thing went smoothly, the new door was a big improvement and is more energy efficient

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lu F.
06/2014
5.0
doors
  + -1 more
They did a good job.
Description of Work: We used them for a front and back storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Brian P.
04/2014
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Installed 13 windows and one door. Very pleased with the professionalism of the installers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

t.s G.
01/2014
5.0
replacement windows
  + -1 more
.
Description of Work: I used Kelly Window & Door Inc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sherry B.
08/2013
5.0
replacement windows
  + -1 more
It was very good.
Description of Work: Kelly Window & Door put windows in for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEANNE M.
06/2013
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: We had a 22 year old patio door that desperately needed to be replaced. I called several companies on Angie's List and met with each one. Several didn't really know what to do with it & some stated that I could not put the same size door back in the opening. I have to admit that the door was never installed correctly in the first place. We didn't know this until Mike Kelly came to our house and pointed out what was wrong with our door & why we were having problems with it. He assured us he could replace our door in the opening we had with minor adjustments. Two installers, Scott & Mac arrived at the scheduled time to install the door. They were very professional & friendly as well! Scott is a very talented & knowledgeable individual and took the time to access the work area before starting. They came prepared to do the work with everything they would need to complete the job. They showed me the defective work numerous times that had been done initially and what they were replacing it with. When the installation was complete they cleaned up everything & you could not even tell they were here. Our new door installation has exceeded our expectations. Simply looks amazing in our home!!! We love our new door. Thank you Mike, Scott & Mac!
Rating CategoryRating out of 5
Yes, I recommend this pro

Kellen M.
05/2012
5.0
replacement windows
  + -1 more
is
Description of Work: I contacted Kelly Windows for an estimate to replace windows in my house. Matt was very responsive, professional and went out of his way to accommodate my work schedule when booking an appointment. The price quote was very similar to another quote I received so no real differences there. In the end, I choose another company but it really was the flip of a coin as you can only pick one company. Overall, I was very pleased with my interactions with this company (really Matt since he was the only person with whom I interacted) and would recommend them to others.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN B.
11/2006
2.0
siding
  + -1 more
unknown
Description of Work: Work was not performed. Owner came to house, met with us, agreed to provide a bid, came back, measured and took photos of the house. Then never followed up with us. Several calls to him were unanswered. ($15,000.00)

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Kelly Window & Door Inc
WE DID NOT TALK TO THE MEMBER REGISTERING THE COMPLAINT WHEN WE CALLED TO LET THEM KNOW WE WERE NOT OFFERING A BID. WE SPOKE TO THE MEMBER’S SPOUSE. WE EXPLAINED TO HIM THAT AFTER REVIEWING THE WORK THEY REQUESTED WE PRICE FOR THEM, WE FEEL IT IS NOT WITHIN THE SCOPE OF WORK WE GENERALLY PROVIDE, SO WE HAVE DECIDED TO NOT OFFER A PROPOSAL. HE SEEMED SATISFIED WITH THAT RESPONSE. ON OCCASION, WE LOOK AT WORK THAT IS CLOSELY RELATED TO THE SCOPE OF WORK WE GENERALLY PROVIDE. IF THERE IS MORE WORK THAT IS IN OUR GENERAL SCOPE THAN NOT, WE WILL SOMETIMES TAKE ON THESE PROJECTS. ALWAYS TO THE COMPLETE SATISFACTION OF OUR CLIENTS. IF WE DETERMINE IT IS IN THE PROSPECT'S AND THE COMPANY'S BEST INTEREST TO "WALK AWAY" FROM POTENTIAL WORK WE DO THAT, BUT WE COMMUNICATE THAT TO THE PROSPECT. WE DID THAT IN THIS SITUATION AND FEEL THIS COMPLAINT BEING REGISTERED NEARLY THREE MONTHS LATER IS UNFORTUNATELY A MISREPRESENTATION OF THE EVENTS THAT OCCURRED.

Contact information

111 WOODWINDS INDUSTRIAL CT, Cary, NC 27511

http://www.kellywindowanddoor.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Kelly Window & Door Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Kelly Window & Door Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Kelly Window & Door Inc offers free project estimates.
Yes, Kelly Window & Door Inc offers eco-friendly accreditations.
No, Kelly Window & Door Inc does not offer a senior discount.
No, Kelly Window & Door Inc does not offer emergency services.
Yes, Kelly Window & Door Inc offers warranties.
Kelly Window & Door Inc offers the following services: Replacement Windows (vinyl, fiberglass reinforced uPVC, and wood), Entry Doors (fiberglass and steel), Storm Doors, Storm Windows.
A couple common requests that we are not able to service are: Interior doors, door repair, replacement of kitchen cabinet glass and the custom cutting of table-top glass. We specialize in window and door replacement and are not able to cut custom glass for other projects. We do know a couple good glass shops though, so feel free to ask us for a recommendation!

Contact information

111 WOODWINDS INDUSTRIAL CT, Cary, NC 27511

http://www.kellywindowanddoor.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed