Green Step Flooring Inc

Description of Work: .

Description of Work: Like some others on this list, I found Janar difficult to communicate with. It was my first experience with having hardwood flooring installed, and he did not do a very good job of explaining the process and explaining all my options. The first problem arose when he sent me a contract to sign, which included wording to the effect that I agreed not to hold the company responsible if my home was damaged in any way during the installation. This seemed unreasonable to me, and I asked that the provision be removed. Janar's response was that if I didn't like anything about the contract I should find someone else to do the work, but he wasn't going to make any changes to the contract. I decided reluctantly to just trust that if damage did occur, he would be reasonable, and I signed the contract. The next problem arose when the wood was delivered to my home 3 days before installation was to begin. The wood arrived much later than I had been led to expect. And the wood was coated with a sticky substance. (Unbeknownst to me, wood that had already been sealed on all six sides was being used; I hadn't been informed that this was what had been ordered-I had just specified red oak-or what the advantages and disadvantages of using presealed wood might be.) So I called Janar to inquire what the sticky substance was, saying that I wondered whether the wood that had been delivered was the correct wood. His wife Helen called me back and told me that because I was being "difficult" (I had also called a couple of times preceding day to try to get an update on what time to expect the wood delivery), they were not going to do the job, that someone would come and pick up the wood the next day, and my down payment would be refunded. I tried to explain that I didn't mean to be difficult, that I was just asking for information, that I couldn't possibly get the job rescheduled in time for the place to be ready for me to move in on my moving date, but she wouldn't listen. The next morning Janar called me to tell me what time they would pick up the wood and I was more successful in communicating with him than I had been with Helen. He explained why he wanted to use the sealed wood and eventually he somewhat reluctantly agreed to send a crew to do the installation after all. Unfortunately, I think he sent his least experienced work crew to do the job (the crew leader said that he was new to being the leader). They banged their equipment into walls leaving numerous black marks and dings in the dry wall, and I think they cracked the fiberglass in the shower when they stored their equipment in the bathroom overnight. After they sanded off the pre-sealed layer of the installed floor, they sealed and stained it without first filling in the nail holes as they should have done. In a number of places the ends of boards are closer than they should be to the end of a board on either side. Also, they failed to warn me that the sealant would darken the wood (I had chosen a "natural" stain hoping not to change the color of the wood.) They left some substance (dried sealant, I'm guessing) on the tile of the laundry closet. But on the plus side, the workers were pleasant people, and except for the things I've noted, they did a good job; the floors look nice. And at my request Janar sent someone to fill the nail holes with putty and fix a few other minor problems. In the end they delivered a satisfactory product, but the whole experience was much more stressful than it needed to be. |

Description of Work: .

Description of Work: One of several estimates I got for a flooring job.

Description of Work: Installed new hardwood floors in Living Room, Office, closets and hallways. Included shoe molding around perimeter of work area. Project included removal and disposal of the old carpet, pad and tack strips.

Description of Work: removed the carpet, then sanded and re-finished the hardwood floors.

Description of Work: Refinished 700sq/ft of hardwood floors in our house. The floor was 13ish years old. It was yellowed from the sun and a natural finish. Green Step Sanded down the old finish, sealed and then coated the floors. Removed and replaced the shoe/quarter round molding and thresholds. Took 2 days to get them done. Just fantastic.!!!!!!

Description of Work: Hardware floors were sanded and refinished.

Description of Work: Install hardwood floor

Description of Work: Installed new carpet in large master bedroom.

Description of Work: They pulled up the carpet in our TV room and replaced it with a very attractive fruitwood laminate flooring. They carried off the old carpet and other scraps. There was very little mess and no problems.

Description of Work: Green Step Flooring Inc gave me an estimate to install hardware flooring around three weeks ago.

Description of Work: I used Green Step Flooring to quote on refinishing wood floors.

Description of Work: I hired Green Step Flooring Inc around two years ago. They installed new flooring on the main floor of the house, new step, new tile in two and half bathroom, and cabinets in the kitchen.

Description of Work: We purchased a 16-year old home in Southern Village in Chapel Hill. All the hardwood floors needed to be refinished (~1200 sq. ft.) All the floors were refinished and a cheap white quarter-round was replaced with oak shoe mold.

Description of Work: Removed old vinyl, carpet and warped hardwood. Repaired uneven surfaces and installed hardwood flooring and carpet throughout the entire house.

Description of Work: Installed and finished 3 1/4" number 2 common red oak solid hardwood floor throughout our entire house. Approximately 1700 sqft and we added an extra coat of Bona Traffic.

Description of Work: I had hardwood floor installed in my bedroom to match the existing floor through the rest of the house.

Description of Work: Refinished all the floors in my house and did an excellent job.

Description of Work: They installed and finished hardwood floors and stairs in our home.

Description of Work: Install, sand, stain and finish 850 square feet of select red oak tongue and groove hardwood flooring. Janar was the first contractor to quote on the job. I had several others to quote- but none matched the price and equipment ("dustless") This was a site ready job for Green Step. My son had removed old carpet, tile, particleboard and plywood down to the subfloor in preparation.

Description of Work: 400 sq feet of hardwoods were refinished. Trim molding was stained and replaced, hardwood floors had 4 large and 3 small urine stains. Wood replaced at an affordable cost. Cracked stair riser replaced, stair nose and step replaced, added to the overall cost. Original cost was around $1600, given the urine damage, we felt greenstep did a great job here. We chose jacobean stain - had the grain "popped" (ask them about that) and 2 topcoats.

Description of Work: JT Flooring sanded, stained and sealed oak flooring in my living room, kitchen and foyer.

Description of Work: We had 300 sq ft, 6 stairs and a landing of 50 year old pet stained hardwood oak floors sanded, stained and polyed; new shoe trim. I also needed them to remove some very old carpet staples that had been hammered into the wood.

Description of Work: Janar refinished 600 square feet of hardwood floors. He and his crew sanded, stained, sealed, and applied a polyurethane finish. They installed shoe molding.