Green Step Flooring Inc

They were great and I've recommended them 10x since then.

I will preface by saying that we recently moved to a house and that while all works were being done my house was conveniently empty of furniture. Also, for the most part, we came and went and were not there when the floors were being refinished and stained. When it comes to the installation of new engineered floors, Janar Tsaro's crew did quite a good job. However, there were some issues. I bought the engineered floors elsewhere because of limited choices and better prices elsewhere. I also bought the glue, and even though the seller had assured me that for the square footage of engineered wood bought, the glue would be more than sufficient, Janar's crew had me buy two more 5 gallons drums of glue on two consecutive days and then asked for one more, which I found very odd. Note that while I bought the materials elsewhere before the job I asked Janar to review the purchase order to see if he agreed that the material was sufficient. Also, his crew completely omitted to do the master bedroom closet, and had to come back weeks later to finish that job. Another thing that I found quite unpleasant was that this company does not remove baseboards when installing engineered wood, so that by necessity they have to cut the wood too shy of the wall. This presents quite a problem because when it comes to engineered wood, as it leaves far too much space for them to move, and in fact, I think it is a problem for hardwoods as well, as I am dealing with that very issue everywhere hardwoods were installed before I bought my house. Also, it is quite unpleasant for the eye. The use of quarter rounds is a cop-out if you ask me. Therefore, I had to strip all the baseboards myself in advance of Janar's crew coming to install the engineered woods and then I had to hire a separate company to come and install baseboards. To me this is a big negative, but in all fairness, I could not find a company that would remove the baseboards. Apparently, it is not done here in this area. Also, there were some issues with some boards sticking out, but after we noted them Janar's crew came and fixed them. The person that did the stairs did an excellent job, and so did the person who installed the wrought iron spindles. When it comes to the refinishing and re-staining of the existing hardwoods, the record is very problematic. I had Janar visit my house in September and asked him whether we should pull up all the existing hardwoods and install engineered wood floors. In fact, I thought the floors dated the house and we had noted a number of issues. He was of the opinion that instead of pulling up all the existing hardwoods that presented areas of discoloration and some trouble spots, we should refinish and re-stain the floors. I never owned a house with hardwoods. I frankly don't know much about them and relied on Janar's expertise. I liked the idea of keeping the old floors since I am sure good oak trees had to be cut, and I don't particularly wish to be wasteful with earth's resources. The stain is quite beautiful. no issues with that. I think that on good hardwood floors, it would have been amazing. however, the floors are a mess. There are thin gaps appearing everywhere that appear light colored against the darker stain, with the wood shattering and crumbling in very thin strips in places. The floors have splinters that stick out that catch our socks when walking on them. Obviously, Janar did not install this floor, but I think that if his crew took any pride in a job well done, once they realized what a mess it was, Janar or his project manager should have called us and just told us that we would not have been happy with the results, and that a different solution was needed. We were open to the idea of installing new floors because we suggested it in the first place. Instead, they said nothing, they did the refinish and the stain. When we complained, all that Janar had to say was that he is now recommending that people install engineered woods, that even the wood that he had freshly installed in November 2013 in his showroom had some issues, and that in the summer things may get better. We paid full price to have the existing hardwoods refinished and stained only to have to now budget to have new flooring installed.

Janar was amazing! I am so glad we chose to use green step for our flooring upgrades. He was so patient with all of our concerns. The floors turned out beautifully!!! They refinished our existing hardwoods and installed new hardwood in the livingrooms and sunroom. The old hardwoods connect to the new one. We were worried they wouldn't match. But Janar's team really were great.they were always on time and incredibly professional! Thanks again green step!

Janar and his team were fabulous to work with. They delivered on all promises and made our floor look fabulous. Boris and Faustino worked very h****** this large project, staying late into evenings to get the job done right. They were punctual, polite, responsible, and experts in their field. Our floors look amazing! Janar's team pays attention to detail. I would readily recommend their services to family and friends. We plan to use GreenStep again when we replace our kitchen tile with hardwood in the future.

I wanted to add hardwood flooring to the existing hardwood flooring in my town home. The flooring needed to match the floors that were already there. Initially, the flooring that was used did not match the existing floors, but Janar came to my house and agreed immediately that the match was wrong. After checking with my builder, he ordered the correct flooring and sent his crew to pick it up right away. The floor that had already been laid had to be removed and that was done the next day. The final result was a near perfect match that I am very satisfied with. The only down side was that it took an extra day to get the floors done, but that was not an issue for me. Janar and his crew were very easy to work with also. Overall I am extremely satisfied with the work and would recommend Green Step Flooring because of their quality work and desire to get it right at any cost.

From the initial appt to the final check, Green Step was fabulous! We had to move out to get the work done and Green Step kept us informed with texts and pictures of the progress. The floors are beautiful and the workmanship excellent. I highly recommend Green Step and will use them in the future to refinish our downstairs existing hardwood floors!!

Absolutely perfect from quote to finishe. We were completely satisfied with this company and their outstanding professionalism. They were on time each day of this 5 day project, their work was perfect with close attention to details. While not totally dust free, which I think would be impossible, we did not have any significant clean up to contend with. The workers were easy to be around and always on time. I can't think of anything negative about this experience, and I believe the cost was reasonable, especially given the fact that the stairs had to be reconstructed in order to put on hardwood. I could always reach Janar on the phone when I had questions. All in all, this is a fine company to work with!

This company was extremely responsive to my request for an estimate. They met every commitment they made regarding their start date, the expected time-frame for the job. The crew that showed up over the course of the job was extremely professional, and very nice.

We had Janar and his crew refinish three bedrooms, hallway, stairs, living room, dining room and office areas. The pricing was competitive with others contractors in the area, and about what we expected. Janar was very helpful, responsive and timely throughout the process, from the quote to the completed projected. We chose a natural finish and the commercial-grade water-base finish and were very pleased with the results. Started on Wednesday morning and the crew finished up by 4:00 on Friday afternoon. The floors look beautiful. We'd be glad to recommend Green Step.

Janar responding promptly after I called for an estimate. He came over, saw what we wanted done and then send us an estimate. We decided to use his business but they were booked out about three weeks. The team that worked on the house were great. Very respectful of the house and the furniture they had to move. They always told us what time they would arrive and what time they would leave so we could have someone home to open and close house. The floors look beautiful and we are very satisfied.

Janar was out the next day to perform an estimate from my initial phone call. We had a little over 500 sq feet of carpet to be pulled up and new solid oak flooring installed, as well as refinishing about the exact same amount (on the same floor) of existing solid oak flooring in our kitchen, entrance foyer and den. Janar literally took less then ten minutes for the estimate. He uses a laser to measure and emailed me my quote from his iPad before leaving. One point to take into account, Janar is very professional, not personal at all....i.e.- he is all business, straight to the point, etc. For someone very busy like myself, it was a breath of fresh air....Our existing floors are a honey oak color, but I told Janar that we wanted something much more darker- i.e. walnut, cherry, etc. I was told that the job would take Monday-Friday and the wood would be delivered the Wednesday before they started. It took up a sizable area in our garage, but the driver was super nice and very professional. I was very impressed to see that the wood was made in Virginia from a from a sustainable forest. (i.e. a green company) The installers showed up on time Monday morning and were very professional. The only request they had was to play music while they worked and I told them, that was no problem at all. They had all of the carpet ripped out and about half of the flooring installed in one day. They finished up about halfway through the second day and then the refinishers/sanding crew showed up. They were also very professional as well. One major point that I want to make- there is NO such thing as "dustless" sanding....it is very minimal compared to a regular sanding, but they still had to put up plastic drapers over curtains, countertops, etc. It is not a big deal at all, but just be aware that you will be dusting any pictures, shelves, etc. afterwards. I would also put in a brand new air filter in your downstairs HVAC vent before they start, as ours was completely saturated with dust at the end of the week from the sanding. The only concern that I had in the whole process was the staining/finishing options. The refinshers told me that on Tuesday afternoon, that they would be putting 4-5 stains down for us (on the freshley sanded floors) to choose from on Wednesday afternoon. Unfortunately, two of the four stains that they put down were similar to what we had before. I expressed that I had told Janar that I wanted a much darker finish than we had before and was indifferent on the two darker options presented. I was told by the refinishers that the ones that they showed me was all they had on them. However, I called Janar later that evening and expressed my concern regarding the stains. He told me that he would get me exactly what I wanted....to his credit, that is exactly what he did! I went on their website and looked at some finishes and told him the shades that I was looking for from our initital conversation. I met the guys the next day and they had three more to choose from, which I was VERY happy with all of them. They actually stain the freshly sanded floor, so you will have a very good idea of what it will look like when finished. They then sand over the colors that you didn't pick and stain with the one that you did. The finish (to me) is almost important as well (i.e. satin, semi-gloss, matte). We opted for the Bona Traffic HD (additional 50 center/ sq. foot) with a satin finish, which ended up looking WONDERFUL! If you read reviews on the Bona Traffic HD, it is really the standard in the industry with regards to VERY high quality, durable, eco-friendly finishes. We also paid extra to have the quarter round stained the same color as the floor, which I would highly recommend. Another point to note- if the job is finished on Friday, you will not be able to put your furniture back into place for at least 24 hours. We actually waited 36 hours and put the furniture back down the on Sunday afternoon. I would also HIGHLY suggest having ALL of your furniture moved before the installers arrived. They did help us move a couple of pieces, but in my opinion, they are there to install a floor, not to move furniture. We also had to get out of the house after the second day, as you can't walk on the floor. I showed up everyday to let them in and came back to close up once they were down. I had to get my neighbor to do it once, when I was unavailable. Everyone compliments our floors when they come over. Hardwood floors are expensive, but even the most expensive carpets to not hold a candle to the look of a hardwood floor. In summary, with GreenStep (or any company for that matter)- have the exact stain/finish picked out early in the process. GreenStep has a mobile showroom, so maybe insist on seeing that, as I made the mistake of not seeing any large samples, just very small swatches, until the stain was put on our floor. It is a pain moving the furniture, staying out of your house for a couple of nights, etc., but we cannot be happier with the job that GreenStep did! My wife found a nail pop and they came out the very next day to repair it. I have already recommended them to a friend and will definitely have them do more work for me in the future. Also, very important also- Janar's estimate was to the penny what he had quoted me- zero surprises. I really don't think you can go wrong with Janar and Greenstep. Our floors exceeded my highest expectations!

This was a really big project, as we eliminated over 90% of the carpeting in our home. From the start of the pricing process Janar at Green Step was always the most responsive vendor, and he visited our home twice. Further, Janar provides you with an instant price quote by use of his IPad. With some other vendors it was a week or more before they even got back to me with anything approaching a quote. And Janar's pricing was outstanding, and represented the best value. Doing your whole home in hardwoods is not for the faint of heart, as it is a large project and requires a lot of moving things around and elbow grease. Janar's crew made it as easy as possible as they moved furniture and were very accommodating of any request we made. We tried not to be unreasonable, understanding that they are hardwood installers and not professional movers. That being said, they made this project much more manageable through their efforts. While we did have to get out of the home for the refinishing process on the first floor, the anticipated odor from the finish was much less than anticipated. That reinforced one of the reasons we picked Green Step, as my wife has asthma and we wanted the job done with as little VOC's and dust as possible. Mission accomplished. In the end, we are very pleased with the product. The floors look great and we were extremely pleased with the entire process. We highly recommend Janar and Green Step Flooring for any of your hardwood flooring needs.

Janar, the owner is very professional. He came for an estimate within hours of contacting him. We got an estimate immediately. We didn't have to wait for an estimate via email or phone call. That helped a lot. His estimate was a bit higher than a previous estimate we got a few months back but we felt he was the right person to do it. The crew was on time and left practically no dust. We had to call Janar because the crew forgot to fill the nail holes with putty but he took care of it immediately. Janar is always available either by phone or via email. Very responsive. Good company to deal with. Will not hesitate to use Green Step Flooring in the future. I love my floors!

Janar came to our house and provided a quote on-site without any hassle. We went to his suggested flooring seller, and found the type of wood flooring that we wanted and had them tell Janar the specs. The workers arrived at the scheduled time and did the installation of the floor flawlessly. It still looks great a year later. There were a few dings in the walls from the work, but this is inevitable with this kind of work, so I wasn't too concerned. I helped them figure-out one electrical problem with one of their machines, and they were very thankful and it helped me by allowing them to finish on-time.

My experience with Green Step Flooring Inc. was excellent. They were very good. They did a good job and listened to my concerns and responded to them.

Starting from the estimate it was easy to get an appointment and the price was better than others that were submitted. The project lasted about 5 days, from sanding to staining several coats to buffing for approximately 1500 sq ft. The color is beautiful even though it is a bit darker than the color that was originally on the floor. But I love the richness of it. The sanders had vacuums attached to minimize the dust but there was still plenty of dust. The men who came to complete the floors had to wipe down the walls prior to staining the floors and I spent spent much time upstairs cleaning walls, carpets and furniture of the dust. I did have to ask that they come back to paint the quarter round molding to match the baseboards as they were not painted the correct color. They came back on Sat. morning to complete this task.

He was on time and gave me an estimate. Spent plenty of time going over what he would do, but I have not yet had the work done.

Since we are relatively new to the area I rely on Angie's List for recommendations. Green Step was one of the first companies we tried. Originally we only contracted for our bedroom and closet. After seeing what a great job they did with those, we immediately contracted for the bonus room and stairs. Both jobs were scheduled promptly and work began within about two weeks. The install crew did a very professional job with a lot of attention to details. The crew cleaned up after themselves daily and treated our home with great respect. They arrived promptly for all the full days they worked and on some follow up visits for small adjustments, they always came on time. Janar was easy to reach by phone and messages were responded to promptly. Installing new floors is always going to be disruptive in an occupied home. Their dust abatement system worked very well, not 100%, but much better than previous experiences we have had. Workers were scheduled with great efficiency and there was no "down time" until the job was complete. We have two bedrooms and a hallway that are still carpeted. When we decide to have them upgraded, we will call Green Step. Highly recommended.

The experience overall was great. We priced four different companies, all of which claimed to have the best prices, and ended up with this small local company, Green Step Flooring! Green Step's prices were thousands cheaper than everyone else and the quality of wood was better too. The owner, Janar, was quick getting the quote to us and always prompt in responding to any questions we ever had, no matter what time of day! The team was there for 6 days and this included pulling up carpet, treating the sub floor, doing downstairs, upstairs and stairs too! After the project was finished there were some knicks and marks on the walls but Janar took care of that too and sent a painter to take care of any markings. I have already recommended Green Step to friends and am excited to recommend them on Angies List too! OH! and I know if anything goes wrong for years to come Janar is just a phone call away and he will take care of me.

One of the prevailing problems in service industries is failure to communicate and I want to say that from time of inquiring to time of appointment was less than one week. I am thoroughly impressed with both the communication, promptness and the price estimate. So much so, that I wanted to review just for that. It can't be said enough that strong communication and responsiveness wins a customer. I can't wait to move forward with this project.

They refinished my floor. They were wonderful and did a great job. They were efficient and greatly priced. I would recommend them

Janar was very prompt with arranging an initial visit to providing an estimate, to scheduling the service. Workers arrived on time and all services were provided as expected. The final product is outstanding. The floors look as if they'd just been installed. Truly professional experience from beginning to end. Thank you Janar and team!

A friend of mine had used Green Step and was very happy with them and their work. When I called Janar (the owner) he came out and gave us an estimate and when he walked in to our home he said, " did you move in recently?" I said, "yes." He said we did the floors in this house before you moved in to get the house ready to sell. " Well right then I knew i wanted them to do the work. I wanted the floors to match what had been previously done to the other downstairs rooms. Plus, he came highly recommended by a friend. They scheduled us and had the work done in 2 days. Our floors look wonderful! We would use them again and again!!

I called Green Step Flooring about the job on the recommendation of a friend who happens to be a Realtor. Janar came out and looked over the job. Janar provided a quote within an hour or so of leaving our house. He was punctual and courteous. I quickly decided to move forward with the work. Janar was accommodating to our quick turn-around schedule. One thing that would have been helpful was to be more aware of the timing of events ahead of time (when we could be in and/or needed to be out of the house). However, the workers were extremely courteous and answered all of my questions on timing. They even took my cell number and texted me when I could return. We have no way to get to the living quarters w/o walking on hard woods, so they made a job that can be very inconvenient, a lot more bearable. I have heard nightmares about the dust that is generated with hardwood floor refinishing. They claim dust-free and they are wicked close. We had a very small dust coat on counters and that was it. On top of that, they closed large entry arches by taping plastic sheeting using painters tape. That kept our carpeted areas clean and virtually dust free. Upon completion the foreman texted me a re-entry time that was safe to walk on the floors. Super helpful. The result is nothing less than transformative. Our floors look awesome. The previous finish must have concealed the wood grain in our floors because they really pop now. It's beautiful and we are very satisfied. Refinishing saved us a lot of money over replacement. I would highly recommend their service.

Very professional, prompt, service performed exactly as described....post move problems were dealt with quickly and efficiently. would recommend this company