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EcoMaids

House Cleaning

About us

EcoMaids provides high quality cleaning services using products and supplies that are safe for you, your family, your pets and the planet. We currently have five outstanding cleaning experts, we do not use subcontractors. EcoMaids offers environmentally safe green cleaning for your home or business, and LEED-certified cleaning for your building. Serving areas in New York and New Jersey Our cleaning products are Non-toxic, Chemical-free, All-natural and Biodegradable. All-natural products clean and disinfect just as well if not better than chemical-based products, without introducing harmful toxins into your home and the environment Our equipment and supplies are Reusable, Non-consumable and Recyclable. Updated heavy-duty and commercial-grade equipment, including HEPA micro-filtered vacuums, get the job done right every time EcoMaids isn't just a green company – we're also a great cleaning service! * We provide the highest quality professional and reliable services available * Each location is locally-based, owned and operated * Our operators are fully insured and bonded, and all employees undergo a thorough background screening * Our hi-tech back-office management systems allows us to provide real-time estimates and maintain the most fuel-efficient schedule for our crews * We offer paperless billing and we accept all major credit cards Find out more about our products and services, or request an estimate for service today! Special discount for Angie's list members: Sign up for biweekly service and receive your fourth cleaning free.

Business highlights

15 years of trusted experience

Services we offer

House cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.221 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
14%
3
10%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.2
responsiveness
4.5
punctuality
4.7
Showing 1-21 of 21 reviews

Lloyd C.
10/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ted C.
11/2015
1.0
house cleaning
  + -1 more
They were very nice. They vacuumed and cleaned bathrooms fair. BUT the kitchen had dirt and hair in drawers in kitchen. There should be nothing left of dust and dirt ANYWHERE for that money. They were here a half day but we had cobwebs on all windows and are cleaning now. Fans were dusty in main rooms. Terrible service. For that money it should be sterile in my house. They were worth maybe $100. That was not a service but a quick in and out.
Description of Work: Suppose to clean all bathrooms. Vacuum all rooms. Clean all windows and fans. Mainly clean kitchen and all cabinets in kitchen.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$320

LT R.
04/2015
2.0
house cleaning
  + -1 more
The cleaning was average. We told them to skip two rooms since they said it was too much to complete. One of them said in Spanish later "white women wants everything done but only pays for 2 hours, they're all ridiculous ". Oops, I guess your not the only one that speaks Spanish. I'm obviously giving them an F on professionalism. This is really uncalled for especially while you're in someone's home. I'm glad they never contacted me again to schedule a monthly appointment. I wouldn't use them or recommended them again.
Description of Work: House cleaning. Two people for two hours. I received a flier in the mail and decided to try them out as I have been looking for a company to setup a monthly cleaning service with.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$109

Rebecca H.
02/2015
5.0
house cleaning
  + -1 more
They were incredibly efficient, well spoken, kind and detail oriented.
Description of Work: A crew of two (who we LOVE) came and cleaned our entire home. We've used various companies over the course of 10 years and we have never had such a thorough cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert A.
11/2014
5.0
house cleaning
  + -1 more
They did an excellent job even taking the kitchen trash out when they where done. My wife was very happy with the quality of their work.
Description of Work: On 4 occasions(bi-weekly) Ecomaids came to our house and cleaned the common areas(ie Kitchen, living room etc), master bedroom and 2 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$279

David J.
10/2014
1.0
house cleaning
  + -1 more
Ordered the service and it has just taken them forever to respond to me. It is days between emails from them - and on simple things like when can we schedule the service. Latest communication was from Oct 9 in which they gave a date that would work for them (this after nearly a week of not hearing from them). I replied that date would not work and gave some alternatives. I have heard nothing. It is just too much work to deal with them.
Description of Work: .
Rating CategoryRating out of 5
$79

Robert A.
08/2014
5.0
house cleaning
  + -1 more
They did a very through job. My wife was very happy...
Description of Work: Cleaned the kitchen, family and living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jeffrey O.
08/2014
3.0
house cleaning
  + -1 more
I hired EcoMaids as a birthday present to my wife. In hindsight it would have been better if I had just forgotten to get her anything at all because that would have been less stressful than dealing with EcoMaids. Darrick, the manager of EcoMaids, is unprofessional, unaccommodating, and forgetful. Unprofessional: The first time I called EcoMaids I thought I dialed the wrong number because Darrick does not identify his company when answering the phone. Unaccommodating: If you happen to need to reschedule a cleaning, then be prepared for a guilt trip and tales of woe from Darrick about how difficult you're making his job. Forgetful: For the second visit, my wife rescheduled the cleaning and spoke with him for 20 minutes before they were able to agree upon a date that worked for both of them. My wife wrote the date and time on her calender during the call. When that date came, the cleaners never showed. My wife contacted Darrick and he told her she was wrong and that it was a different date. The cleaners are inconsistent. EcoMaids has a checklist that the cleaners are supposed to follow. Some of the cleaners followed it perfectly and even did extra cleaning, while others would skip items, such as cleaning windows or doors. If it were possible to request specific cleaners, and not have to deal with Darrick, then EcoMaids would be a decent cleaning service.
Description of Work: I purchased the Angie's List deal from EcoMaids for two months (4 visits) of professional housecleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$285

Larry C.
06/2014
5.0
house cleaning
  + -1 more
Overall excellent service! Very prompt, organized, and thorough. Over the weeks, there has been slight variation in quality, based on the providers who come to our home, but still the best cleaning service we have worked with. Thank you!
Description of Work: Cleaned living areas, kitchen, bedrooms, baths

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bruce W.
06/2014
5.0
house cleaning
  + -1 more
Good job
Description of Work: Clean house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Terri A.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I purchased a deal of the day from Angie's List for two months of bi-weekly house cleaning for 1.5 baths, 1 bedroom, one staircase, kitchen and main living area. So far we have had two visits with two different cleaning crews and both of the cleanings went well. Both crews did what was asked and in a courteous manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie G.
04/2014
5.0
house cleaning
  + -1 more
This was great it was 4 cleaning
Description of Work: Cleaned kitchen master bath. And bedroom .living room, and very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Neerja R.
04/2014
4.0
house cleaning
  + -1 more
They're pretty good. I guess the reason why I have them is because I don't use any chemicals in my house. When I was looking for some help with cleaning, EcoMaids was probably one of the only one that I could find who are flexible because I don't get the whole house cleaned. I guess I still need some flexibility on the providers' side and they were able to accommodate me on that. They're not the cheapest because I know someone who get a whole house cleaned and they pay like about fifty dollars, so I'm paying a whole lot.
Description of Work: I used the services of EcoMaids. They come like every a couple of weeks to my house. They vacuum my carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carolyn J.
03/2014
4.0
house cleaning
  + -1 more
They're very nice ladies. I don't think they speak English very well but that's not a problem. I don't speak their language very well either. The first time they came, they broke one of the blinds in the Master bedroom which they forgot to tell me about. They came another time and for some reason when they cleaned the Master bath, they shoved a waste basket next to the toilet. There was a pipe there that wasn't apparently corroded. When I got ready for bed that night, the whole Master bathroom was flooded. When they do their cleaning, they do an adequate job. I've had cleaning people before for one reason or not and I can give the house a lick and a promise. when somebody comes in and I'm paying them, I would like them to do more than a lick and a promise. These ladies give it a lick and a promise and it takes just two ladies an hour. They're nice ladies. They come promptly. It was easy to schedule them. After they have finished my two-month's worth, I would not use them again. They've been coming every other week. They're nice ladies. To clean as much as they did within an hour, I would know that they're moving fast. Sometimes when you move really fast, you don't time to take as much care as you should. They do an adequate job. The house looks nice after they leave. They did exactly as they said.
Description of Work: EcoMaids are cleaning my house. They clean my downstairs and my Master bedroom and the Master bath. I have two other bedrooms and a bonus room which is not a part of what they're supposed to do.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$10

vivian C.
03/2014
5.0
house cleaning
  + -1 more
EcoMaids did a commendable job cleaning my home. I have pets and it's always hard to keep the animal hair at bay but you'd never it after EcoMaids was there. They do a wonderful job. I love that they use Earth friendly products to clean. They didn't mind my large (hairy) dog although they often just put him in our fenced backyard so they could work. Oh, did I mention that they sent two cleaners to my house. It's amazing the work they'd do. Everything would sparkle and not dust or dirt any where. Love'd them!
Description of Work: I bought the Angie's List Big Deal for two months of biweekly cleaning. They scheduled by email and phone calls. They were easy to reschedule as I needed and they did an absolutely fantastic job to my home. It's never looked better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

vivian C.
02/2014
5.0
house cleaning
  + -1 more
In and out in no time. Excellent work. Can't say enough good things about the service.
Description of Work: Cleaned and sanitized. my house looked new again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julia M.
12/2013
5.0
house cleaning
  + -1 more
Extremely well!
Description of Work: Cleaned up as part of contract with mold remediation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

preston S.
08/2013
5.0
house cleaning
  + -1 more
We have used their service for over a year and they have always done a superior job. Prompt, professional & green!
Description of Work: Eco Maids cleans our home on a regular basis...they are GREAT!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann W.
11/2011
4.0
house cleaning
  + -1 more
Overall, everything was very good.
Description of Work: They cleaned my whole house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

STEVEN K.
01/2011
3.0
house cleaning
  + -1 more
Used a Groupon special for this, turns out it didn't cover much of anything, and the service manager who came out nickle and dimed us for every piddly extra thing. Didn't even vacumn floor rugs on our 1st floor!
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$150

Response from EcoMaids
It sounds like this customer's main complaint was with the offer from groupon. From the beginning they were under the impression that the groupon should cover a cleaning of the whole house. We build our estimates based on which rooms you would like cleaned. I don't think charging $15 per additional room could be construed as charging for every piddly thing, especially when they are getting such a deep discount (this customer decided they would like to add 4 bedrooms, 2.5 bathrooms, and a family room onto their groupon). The offer clearly stated that the cleaning covered the core rooms: kitchen, living room, dining room, and that extra rooms were an additional $15/each. At the end they paid out of pocket a total of $169 for a job that retailed for $239. Two people spent four hours cleaning their house, and a quality manager was there at the end for 1 hour. We didn't skimp on time or quality and they got a phenomenal deal.

Neil H.
12/2010
5.0
house cleaning
  + -1 more
The two cleaning people who came were professional and respectful. They cleaned all bathrooms very well. The kitchen sparkles as they cleaned the floors, countertops, and appliances. They cleaned all the wood floors and even my husband commented on how good they looked! They dusted and vacuumed and took out the garbage. I guess in a nutshell it was "just like Christmas"! What a great feeling to have one's own home cleaned--especially for the Holidays. They did a wonderful job and I will definitely hire them again. Thank you so much for providing this excellent service.
Description of Work: Washed and cleaned/treated all floors Dusted all furniture, picture frames, and sills Cleaned all bathrooms vacuumed all floors and rugs (moved furniture and replaced it) Cleaned the outside of all cabinets and appliances in the kitchen Cleaned inside of microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    108 Woodwinds Industrial Court #F, Cary, NC 27511

    www.ecomaids.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    EcoMaids is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    EcoMaids accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, EcoMaids offers free project estimates.
    No, EcoMaids does not offer eco-friendly accreditations.
    No, EcoMaids does not offer a senior discount.
    No, EcoMaids does not offer emergency services.
    No, EcoMaids does not offer warranties.
    EcoMaids offers the following services: House cleaning.

    Contact information

    108 Woodwinds Industrial Court #F, Cary, NC 27511

    www.ecomaids.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed