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Cary Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Cary Plumbing Company was started in 1982 by James Cooke on the premise that a growing community needed a plumbing service that focused on residential service, repair and remodeling. Cary Plumbing has about 35 full-time employees and runs an average of 22 GPS equipped trucks at any time. If you have an emergency after our normal business hours a plumber is here to take your call and dispatch our after hours technician. Cary Plumbing relies partly on word of mouth, customer loyalty, referrals, and a solid reputation for value and satisfaction to advance our company throughout the Triangle. We specialize in water heaters, the new tankless water heater systems, polybutylene pipe replacement, all phases of drain and sewer cleaning, backflow testing, certification and repairs, and well pump installation and repairs.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8429 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 401-429 of 429 reviews

Marilee K.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cary plumbing installed a toilet in the downstairs bath. They were prompt, did excellent work and arrived when they said they would. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

James P.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

James P.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: The initial phone response from Cary Plumbing was very quick and scheduled right away. However, then they were ~ 2 hrs late showing up. They did apologize for that and the work was quickly and professionally completed. The pricing was about what I expected, but they have a min of $99 for service for the first hour and the whole job only took 20 mins and the replacement part was 2X what it would cost in the store.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Susan S.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new gas water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Gilberto A.
04/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Installed a tankless water heater to replace a busted hot water tank. Came to do the work one day later than initially agreed, but the guys who performed the job were polite and knowledgeable. Had to wait about an extra month for the electrical work to be performed (done by a subcontractor, not directly by Cary Plumbing). Overall, good work, the only minus being the extra day we had to wait for the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Joe W.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installed a water pressure regulator under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joel B.
02/2014
5.0
plumbing
  + -1 more
I will continue to use them.
Description of Work: We had Cary Plumbing come out and do some work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeff K.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Water lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Brian B.
01/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Changed house water regulator for a set fee. Replaced hot and cold plastic pipe from hot water heater to crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

sheila L.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: Repaired leaking shower head, installed a kitchen sink disposal and repaired faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret R.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Bob S.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: They responded to my need to have new faucets installed and did quality work. This was my first use of them and will call them again if I have other plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Penny J.
12/2013
5.0
plumbing
  + -1 more
Called another company
Description of Work: I Called for emergency service. They Did not have someone to help us until the next day.

Rating CategoryRating out of 5
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lee C.
07/2013
5.0
plumbing, water heater repair
  + 0 more
Quick, good service.
Description of Work: Replace water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,069

Leanne R.
04/2013
5.0
plumbing, water heater repair
  + 0 more
No complaints.
Description of Work: I have used Cary Plumbing many times over the last 20 years and have always been satisfied. They have done both large and small jobs from leaking sink drain to hot water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stuart S.
11/2012
5.0
plumbing, water heater repair
  + 0 more
Did a good job
Description of Work: Replaced leaking water heater. We have used them multiple times fori other pluming work.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

SHIRLEY O.
11/2012
5.0
plumbing
  + -1 more
Excellent service- each time!!
Description of Work: Our original water line ~ 200 feet from house to meter was leaking in several places. Cary Plumbing installed a new water line and a new shut off valve in our house. We were very pleased with their service. We had a water leak problem related to this installation 7 months later. Cary plumbing responded within 24 hours and did the repair without charge. We highly recommend their service and concern for customer assistance and satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Janet K.
11/2012
5.0
plumbing, water heater repair
  + 0 more
n/a
Description of Work: Cary Plumbing replaced our water heater and disposed of the old one. This was our first use of Angie's list and we were really pleased with the experience. In the past we have asked neighbors for recommendations or used the yellow pages. With this approach it is no longer a hit or miss activity. We called several of those with A ratings and compared work details, price, and availability. We felt like we were more responsible in locating a competent service provider and had several to choose from. The last time we had a water heater replaced was 15 years or more ago so the increase from $500.00 to $1200.00 was a bit of a shocker but their prices were competitive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ursula Gessler S.
10/2012
5.0
plumbing
  + -1 more
Positive experience
Description of Work: 1) Old disposal in kitchen sink was removed and a new one installed. 2) Incoming dish washer water line was replaced with a stainless steel line. He did a very thorough job in a partially difficult to access area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$293

John N.
04/2012
5.0
plumbing
  + -1 more
See above. Very well.
Description of Work: We had a number of faucetts that needed replacing. One in kitchen and in two baths. I talked with a representative of Cary Plumbing, on April 2, agreeing on a Tuesday, April 3 date, but indicating that either my wife and I were home most of the time, any morning would be OK, the sooner the better. Their plumber, Joe, came at 11am, the agreed upon time, was neat, promptly completed the job, gave us some advice re balky comodes, and left. I was surprised at how quickly he completed the job, and the resulting bill. We were very pleased, and if/when we need plumbing work again, we will certainly use Cary Plumbing, and will probably ask for 'Joe' if we remember.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Steven M.
03/2012
5.0
plumbing
  + -1 more
excellent service
Description of Work: leaky faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul W.
11/2011
5.0
plumbing
  + -1 more
Excellent!
Description of Work: Disposal blew up and leaked. Cary Plumbing came out when the aid they would. Described what needed to be done and fixed promptly. Very nice job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Nander B.
09/2011
5.0
plumbing, water heater repair
  + 0 more
Excellent service
Description of Work: Hot water heater was leaking from the top of the tank. Cary Plumbing arrived 30 mins prior to the appointed time, which was just fine by mean. Had call late Thursday afternoon. The leak was repaired by 9:00 the next morning. Very satisfied customer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Vickie B.
03/2011
5.0
plumbing
  + -1 more
Couldn't have gone better!
Description of Work: I had a leaky faucet, broken sprayer, problems with shower pressure and kitchen sprayers. Joe showed up right on time, was very professional and did an outstanding job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Jan R.
11/2010
5.0
plumbing
  + -1 more
Went very well. See above.
Description of Work: I had 22 year old Mixet tub/shower controls in both bathrooms. One was broken completely and the other could have broken at any time. I could not find parts and was not able to repair my self. James and staff were very helpful in identifying the type of controls, finding the parts, and doing the replacement for both showers. Total time was about 2 hours and I am very pleased to have two working showers again. Many thanks!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Lawn Irrigation,
Heating and Air Conditioning,
Appliance Repair,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems,
Excavating

FAQ

Cary Plumbing Co is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Cary Plumbing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Cary Plumbing Co does not offer free project estimates.
No, Cary Plumbing Co does not offer eco-friendly accreditations.
No, Cary Plumbing Co does not offer a senior discount.
Yes, Cary Plumbing Co offers emergency services.
Yes, Cary Plumbing Co offers warranties.
Cary Plumbing Co offers the following services: Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM