Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Cary Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Cary Plumbing Company was started in 1982 by James Cooke on the premise that a growing community needed a plumbing service that focused on residential service, repair and remodeling. Cary Plumbing has about 35 full-time employees and runs an average of 22 GPS equipped trucks at any time. If you have an emergency after our normal business hours a plumber is here to take your call and dispatch our after hours technician. Cary Plumbing relies partly on word of mouth, customer loyalty, referrals, and a solid reputation for value and satisfaction to advance our company throughout the Triangle. We specialize in water heaters, the new tankless water heater systems, polybutylene pipe replacement, all phases of drain and sewer cleaning, backflow testing, certification and repairs, and well pump installation and repairs.

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8430 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 301-325 of 430 reviews

GLENDA L.
05/2008
5.0
plumbing
  + -1 more
They did an excellent job. They stuck to the estimate they quoted me. They are reasonably priced.
Description of Work: They did general plumbing work. Repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
05/2008
5.0
plumbing
  + -1 more
I called Cary Plumbing to get an estimate on fixing a pipe that burst over the winter. They charge a $15 fee for an estimate, which is refunded if they do the work. The technician was able to give me an estimate over the phone. He explained that the RPZ valve as well as some pipes needed to be repaired. The valve was replaced and the plastic pipe was replaced with metal pipe. When they were done with the work, he showed us how to properly prepare the system for the cold, winter months. The service was done quickly and professionally.
Description of Work: Repaired and certified an irrigation pipe that had burst during the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Oliver P.
04/2008
5.0
drain cleaning
  + -1 more
They provided good service. When I first called, they said that they would not be able to come out that day and offered to refer me to another company. They showed up on time for the estimate and the work. The final costs were less than the cost estimate. Overall, it was a good experience with Cary Plumbing.
Description of Work: We had a sewer back-up due to roots growing in the main sewer line. The representative provided an estimate to install a new clean out of $475-$525. They dug down about 2 feet to the street connection, removed the roots and resealed the connection. The pipe was not broken, but not properly installed by the builder. The final costs were less than the original estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julie W.
04/2008
5.0
plumbing, water heater repair
  + 0 more
Very professional and very clean. The price also included the tank for the water system.
Description of Work: They did a tank less water system under the house and also fixed minor leaks in kitchen sink,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bob H.
03/2008
5.0
plumbing
  + -1 more
I got four quotes for this job and the highest was more than double what Cary Plumbing charged. Due to the timing of the sewer installation, Cary Plumbing had to come to my house at four different times to complete the work, but that didn't bother them. They always arrived on time and were very professional. The only complaint I had was relative to clean up after the work was done. They had cut through the concrete wall in two places and left debris on the floor. They also had to cut through sheet rock to install the new drain line and left debris on the floor. During the final phase some of the sludge from the existing sewer line that was removed dripped onto the basement floor which they didn't clean up. I used a shop vac to clean up most of the debris but couldn't remove the sludge that had been tracked while they worked. I called to ask that they return to clean the floor, which they did immediately, and apologized for leaving the mess. Cary Plumbing was very professional.
Description of Work: The city installed a sewer line in front of my house so I hired Cary Plumbing to connect to the sewer line. When getting estimates I noticed that the existing cast iron pipe, which went from the two bathrooms to the septic tank & was over 40 years old, was pitting and needed to be replaced. Also, I had old drum traps under the shower and under the bath tub that needed to be replaced. All of the plumbing on the kitchen side of the house had to be replaced in order to connect to the new sewer. The new line ran into the basement where a sink and clothes washer were hooked into the new drain. I also had Cary Plumbing install a garbage disposal in the kitchen that I purchased elsewhere. All new drain lines were PVC and a back flow valve had to be installed on the kitchen side of the house because of the depth of the line. Due to the layout of my house two drain lines had to be installed and run through a concrete wall to be connected to the sewer line outside of the house in my front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Traci R.
02/2008
3.0
plumbing
  + -1 more
It went pretty well - they offered to come the same day but my schedule dictated they come two days later (on a Thurs). He fixed everything in about 45 minutes (all three little jobs) and left. Unfortunately, I went to use one of the toilets the next morning, and there wasn't any water in the tank at all. I didn't have time to call that day but called over the weekend and left a message, and they came Monday morning. Apparently that tank needed a new valve and flap, which he didn't know/notice the first time he was here. He only charged me materials for the second trip. Still, there's something wrong with that flushing mechanism. You have to pull the lever up (on the outside) after you flush for the flap to go all the way down. But I don't want to go through the hassle of having them come out again. I'll deal. Now the toilets flush, but are both louder when they refill than I remember working toilets being. But hey - they work!
Description of Work: I had a laundry list for the guy when he showed up. One toilet was flushing really slow (if at all), one toilet wouldn't hold water in the bowl, and I had a leaky sink faucet.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael R.
02/2008
5.0
plumbing
  + -1 more
First appointment had to be rescheduled, but they called me beforehand and we made new arrangements. The service person arrived on time for the reschedule and took care of all work in a timely manner. Part of the job included cutting a hole in the ceiling downstairs, so he provided me with a contact for repairing the sheet rock ceiling.
Description of Work: Replaced cracked section of ABS bathtub drain pipe and repaired leaky water knob in bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Christi S.
12/2007
5.0
drain cleaning
  + -1 more
The job took four or five hours, but he got everything working well, and the bill included two bottles of industrial-strength drain opener. Brant's prompt and efficient, and the company's office seems well organized. I'll certainly use them again.
Description of Work: Brant came and cleaned the outtake pipes, which get clogged and back up into the downstairs bathroom every couple of years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Christi S.
12/2007
5.0
plumbing
  + -1 more
Brant was there right on time and finished within an hour and a half. He's nice and explains everything clearly, and he did the repair work neatly and thoroughly.
Description of Work: Brant fixed the overflow valve in the upstairs tub, which had been leaking onto the downstairs ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

CHRIS M.
12/2007
4.0
plumbing
  + -1 more
First, they responded quickly to our leaking water line and had it replaced within a few days. As far as I can tell, the plumbing part of job was well done. The estimator showed up after noon for a 10am-12pm appointment and did not call ahead as I was told. He promised there would be no disturbance to our landscaping. His exact words were "you will barely notice we were here". My expectations in that regard were very high and I chose Cary Plumbing partially because of these promises. The estimator and I came to an agreement to where the digging would take place, but this was apparently not communicated to the guys who did the work, because they ran the trencher right through two planted areas. A few plants are completely gone; many were left buried under 3 inches of dirt. Additionally, large rocks and a piece of copper pipe were left in the yard, one of which I hit with my mower. At my request, they returned a few weeks later to clean up and did a pretty good job.
Description of Work: Installed a new water line from the meter to the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,780

WENDY F.
10/2007
5.0
plumbing
  + -1 more
Perfect. Workers were there on schedule, the work was performed cleanly and professionally and all messes were picked up. We've used this company before and find them to be reasonably priced with very knowledgeable workers.
Description of Work: 3 old toilets were replaced with water saving, elongated toilets. All 3 were installed and the old toilets taken away. A garbage disposal was purchased and installed in an existing kitchen sink, along with a new faucet. A kitchen sink was hooked up after countertop replacement. New faucets were installed in 3 bathrooms and new cultured marble sinks were hooked to drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael L.
10/2007
5.0
drain cleaning
  + -1 more
Showed up on time, where very polite, did the job as requested, and cleaned up upon leaving.
Description of Work: Cleaned a stopped drain with motorized snake. Fixed a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michele G.
10/2007
5.0
plumbing
  + -1 more
Cary Plumbing did an excellent job. They finished the plumbing in two days and only had to cut one hole in the ceiling. The third day we had drywall repair.
Description of Work: We had the polybutene pipe in our house replaced. Our house is 1640 sq. feet with two full baths and a half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

NANCY G.
09/2007
5.0
water heater repair
  + -1 more
The service professional came out at the scheduled time and was very pleasant. After checking out our house and our needs they gave the estimate, which was right on par with others to do the same job, although it does seem a bit expensive to me. If we decide to have the unit installed I would hire these people to do it, they were knowledgeable about the product and great about explaining how this type of system works.
Description of Work: They came and gave an estimate ($2,450) for a tankless hot water system to be installed in our house.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan M.
09/2007
5.0
plumbing
  + -1 more
I was happy with the work done. I felt they were fair on their hourly charges. The price is about what I expected to pay. They were on time, professional and friendly. I was happy with how quickly they completed the job. I plan to call them again for work I may need done in the future.
Description of Work: They installed a kitchen sink and disposal. They also replaced an old toilet in our guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JUDITH E.
08/2007
5.0
plumbing
  + -1 more
Nothing to tell. All was fine. This was the third time I have used Cary Plumbing in the past two and a half years. Staff always came on time, didn't track in dirt, cleaned up after, and performed task professionally. One time I had a new garbage disposal installed, and another time a faucet needed repair.
Description of Work: New toilet flapper installed after an improper existing connection was removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Anna M.
08/2007
5.0
plumbing
  + -1 more
I came home from work to find that during the day a water line leading to the meter in my front yard had burst. My neighbor had seen the water bubbling up out of the yard and into the street, and had called the city to come shut off the water. He also (He's a very good neighbor.) left a note on my door telling me what had happened. It was after hours for Cary Plumbing, but when I called and asked for overtime assistance, I got immediate response. Brant from Cary Plumbing was at my house in about 20 minutes. Even in the miserable heat, Brant quickly got to work, dug up the line, replaced it with a new section, and had my water turned back on by 7:00 p.m. I've used this company before, and would definitely use them again.
Description of Work: Cary Plumbing repaired a broken water line in my front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Michelle F.
02/2007
5.0
plumbing
  + -1 more
I was very impressed how this company only had to make eight cuts into our walls. The other companies we talked to wanted to make over thirty, including cutting out wainscoting and destroying wallpaper. When they found out we had a new baby on the way in three weeks, they moved their schedules around to get us in first before our baby came. We really appreciated that type of courtesy. They also had the drywall man come back a second time to touch up his work for us. I do intend to use them again for some other projects.
Description of Work: Cary Plumbing re-piped our entire 3000 square foot home. They took out all of the polybutene pipes that we did not want in our home and installed pox piping. They piped for three days and on the fourth had a drywall person repair eight spots where they had to cut into the walls. Most of the pipes they ran up from the crawl space or down from our attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Lyndianne J.
02/2007
5.0
plumbing
  + -1 more
They did a great job of replacing the water line. They were very punctual and worked hard to get the problem resolved. We contacted the company and they followed through on the job. We did not have direct contact with the workers. I do not remember the price. I would recommend them to others.
Description of Work: Cary Plumbing replaced the main water line from our home to the street. Our water line burst. They cleaned everything up nicely after the job was complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2007
4.0
plumbing
  + -1 more
We have used their services many times. They always do a good job. They are always on time for the services and the workers are easy to get along with. I thought this job was a little high but I am sure it is the going rate. Cary Plumbing is fair in pricing.
Description of Work: Cary Plumbing replaced the water line from the house to the street. The old one had a leak. They put the ground back as best they could.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

02/2007
5.0
plumbing
  + -1 more
The work is holding up quite well. We do not have a single leak anywhere in the home. They did a careful job and paid attention to the details to ensure it was done right the first time around. They left my home clean and orderly when they were done working.
Description of Work: I had my entire home re-piped by Cary Plumbing. The work included the kitchen, bathroom, and pipes under the home. They removed the poly pipes and put in pex piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

PETER B.
02/2007
5.0
plumbing
  + -1 more
I would give them nothing but the best ratings. They were prompt, courteous, and I was very satisfied with the job. They did it in a timely manner. They also did a nice job of cleaning up when they were finished.
Description of Work: Cary Plumbing re-did the plumbing in my kitchen, two bathrooms, and the laundry room by replacing all the piping. I do not know the square footage, but my house is a single story with two bathrooms and a kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

02/2007
4.0
plumbing
  + -1 more
I was not sure that I would need to have all of the pipes replaced but this company really makes sure to check everything hourly. The fact that I did need the pipes was decided and the work was done very well. The price for everything was with in my budget and the whole job was done with great quality.
Description of Work: The water pipes in my home had to be completely replaced by this company. My home is about 1200 square foot. The old pipes were defective and were leaking. They replaced them with another type of plastic material.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Myra R.
02/2007
5.0
irrigation systems
  + -1 more
We had no problems or complaints per say, using this company. They were pretty good, and their work supports the landscaping that we had done at our home. The landscapers had actually found this company to do the actual sprinkler installations for us so I can not comment on price, exactly. We did pay a rather large landscaping bill, however, so I would imagine their rates would be fairly competitive.
Description of Work: Our home is newer and during its construction phases, this company came to install our home irrigation system. I couldn't accurately say how many sprinkler heads that we have in our front yard, but I can tell you there are a lot.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ANNE W.
02/2007
5.0
plumbing
  + -1 more
Great, they were very punctual, the price was reasonable, no problems!
Description of Work: Installed water line for washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Lawn Irrigation,
Heating and Air Conditioning,
Appliance Repair,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems,
Excavating

FAQ

Cary Plumbing Co is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Cary Plumbing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Cary Plumbing Co does not offer free project estimates.
No, Cary Plumbing Co does not offer eco-friendly accreditations.
No, Cary Plumbing Co does not offer a senior discount.
Yes, Cary Plumbing Co offers emergency services.
Yes, Cary Plumbing Co offers warranties.
Cary Plumbing Co offers the following services: Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM