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Cary Plumbing Co

Plumbing, Water Heaters, Drain Cleaning,

About us

Cary Plumbing Company was started in 1982 by James Cooke on the premise that a growing community needed a plumbing service that focused on residential service, repair and remodeling. Cary Plumbing has about 35 full-time employees and runs an average of 22 GPS equipped trucks at any time. If you have an emergency after our normal business hours a plumber is here to take your call and dispatch our after hours technician. Cary Plumbing relies partly on word of mouth, customer loyalty, referrals, and a solid reputation for value and satisfaction to advance our company throughout the Triangle. We specialize in water heaters, the new tankless water heater systems, polybutylene pipe replacement, all phases of drain and sewer cleaning, backflow testing, certification and repairs, and well pump installation and repairs.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8430 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 430 reviews

Kate B.
05/2017
5.0
plumbing, wells
  + 0 more
2 trips: first to diagnose, second to install; Brian took time to assess what we have and our needs and put in larger meter for pressure adjustment. They were nice and tidy too.
Description of Work: replaced pressure tank on well system with new pad and some replumbing of old lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ilin M.
05/2017
5.0
plumbing, water heater repair
  + 0 more
The pressure valve replacement project went very well. The person they sent was very professional and showed us how it worked in case we ever needed to make adjustments. The water heater replacement was also good overall, but it would be best to make sure everything discussed when getting the quote is written on the work order. The company was also very responsive about making sure all the projects were completed to our liking. We had a very good experience with them overall.
Description of Work: We had 2 projects done with them, including replacing our old tank water heater with an outside gas tankless water heater.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Rebecca K.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Well! It leaked on a weekend and they wanted to wait until Tuesday but managed to work me in on Monday
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Cindy G.
03/2017
5.0
gas leak repair
  + -1 more
Two people came up to complete the job. Do a good job.
Description of Work: Had a gas line installed about 8 years ago. Cleaned out a sub-pump about 4 years ago. Replaced shower head last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander P.
03/2017
5.0
water heater repair
  + -1 more
That was years ago. It cost over $1200, if I recall. I think it was right before I retired in 2007. That was a project. They took the regular water heater out of the attic, which was a bad place for it to be, so he took that out and installed the hot water line in the crawl space. It didn't take up that much space since it's tank less. It's where the water runs through the system and gets heated and go right to the faucet. You don't waste the heating the water over and over again, like you do with a tank. You just heat it one time and use it and no heat. I would give them an A for all categories.
Description of Work: They installed a tank less hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Alexander P.
03/2017
5.0
plumbing
  + -1 more
They only came out once in 2016. They were here in early July of the same year. I think it was like $75. This was not the first time I have had them do service for me. I like that they're professional, they do good work, and the prices they charge are reasonable.
Description of Work: He installed a faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Teri S.
02/2017
5.0
plumbing
  + -1 more
They were professional and knowledgeable. Will be using them again and recommending them to friends.
Description of Work: Replaced leaking electric water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300.7

VICKI A.
02/2017
5.0
plumbing
  + -1 more
Great! Took less than an hour to install.
Description of Work: New faucet in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Martin S.
02/2017
5.0
plumbing
  + -1 more
Their prices are competitive. The price is good. I use them all the time. They did a good job. It took about 20 minutes to do the job. The workers were good.
Description of Work: They fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ahmed M.
02/2017
5.0
plumbing
  + -1 more
They came and identified the problem very fast. He was honest. They are a good company and I would recommend them to anyone.
Description of Work: I had water coming through the ceiling into my kitchen and I had a leak in my front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Darnell S.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Very well. All equipment was installed and they fixed my low water pressure by replacing component where main water line feeds into the house. The plumber was very knowledgeable, professional and courteous. I am a very picky customer and I have no complaints.
Description of Work: Investigate low water pressure, Whole house filter install, hot water heater flush, new kitchen faucet and new circulating pump installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Justin B.
02/2017
2.0
plumbing
  + -1 more
Did not have the right utility boxes to make the install correctly. insalled refirgerator line in the floor instead of in the wall because they did not have a wall box. The water line coming form the floor was at a 45 degree angle becuase they did not install an 90 degree elbow on the pex line, they just bent the tubing which made the line stick through the floor at a terrible angle. They only seemed interested in getting in and out quick. Truck was unorganized and could barely find what they needed for the job. Would absolutely never use again. They were available on short notice for a good reason.
Description of Work: Installed new washer/dryer outlet box and insalled new cutoff valve for refrigerator water line.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

$330

Ed L.
01/2017
5.0
plumbing, water heater repair
  + 0 more
it was installed on time and per their estimate.
Description of Work: Cary Plumbing installed a new tankless water heater and removed my two old 40 gallon tanks that were installed in an upstairs storage area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Jane K.
01/2017
5.0
plumbing
  + -1 more
Quick assessment and completed job in short order.
Description of Work: Garbage disposal not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116.35

Michael W.
01/2017
5.0
plumbing
  + -1 more
We've used Cary Plumbing a number of times, twice now for garbage disposal replacement over many years. Their price on the garbage disposal was competitive with retail and saved me a trip. They are a little expensive on labor, but they do great work and are very reliable, so I don't mind. While the plumber was here, he even showed me how to request a replacement part for my faucet from Delta and how to install it myself when it came. Very nice and very professional folks.
Description of Work: Replacement of a garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Debra B.
01/2017
5.0
plumbing
  + -1 more
They were responsive and reasonably priced.
Description of Work: We had a pipe that exploded and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbie W.
01/2017
5.0
plumbing
  + -1 more
The work took two men most of a day. They worked quickly, tested everything, cleaned-up as they finished. They did 6 sink faucets, 2 bath tub controls, 1 garden tub faucet, 1 master shower control,. Plumber called ahead and suggested I purchase the connecting hoses for each faucet, their on truck parts cost is higher then I would pay at retail. since I needed 14 hoses (hot/cold each) I went to Lowes and saved about $100.
Description of Work: We changed brass to rubbed bronze fixtures, Cary plumbing replaced our Faucets and fixtures in 3 bathrooms and laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Angela B.
01/2017
5.0
plumbing
  + -1 more
They showed up on time, did excellent work, and were very reasonably priced.
Description of Work: They replaced the original polybutylene piping with new PEX piping throughout the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Tom Q.
01/2017
5.0
plumbing
  + -1 more
It went excellently especially on a holiday weekend The plumber was professional and worked hard to ensure we had water for the holidays Would strongly recommend Cary Plumbing
Description of Work: Replace main water shut off value

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gail S.
11/2016
5.0
plumbing
  + -1 more
They are great. I love them. They have tackled some major plumbing issues at my place. It is the first time I have used them. I would use them again.
Description of Work: They fixed a leak and discovered a mold hole in my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen B.
11/2016
5.0
plumbing
  + -1 more
We've used them multiple times. They have competitive pricing. They've always done a good job for us. They're timely and they do a good job.
Description of Work: They provided plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

karen D.
10/2016
5.0
plumbing
  + -1 more
There was no problems I could think of.
Description of Work: They worked on the bathtub.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joseph D.
10/2016
5.0
plumbing
  + -1 more
Profesional job. Came on time and did a fine job quickly and without any fuss or mess. I was very pleased with the whole experience.
Description of Work: Removal of garbage disposal from kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Cynthia A.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
I had 3 occasions to hire Cary Plumbing in the process of rehabbing a 25 y/o home. The plumbers from Cary Plumbing were all extremely courteous, professional, and punctual. Most importantly, the work was done correctly the first time. They even helped salvage a botched repair from another plumbing company (sent by another contractor who had botched a bathroom renovation!). My mom has used Cary Plumbing through the years with various repairs and I understand why. I highly recommend this company!
Description of Work: Updating my mom's house for sale: replaced toilets, faucets, repaired sinks/ drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna M.
10/2016
4.0
plumbing
  + -1 more
I liked that they were very efficient, clean, organised. Very good. It was good. I would recommend to them suggesting a larger plumbing pipes versus the plumbing they installed. They installed the standard 3/8 inch into the walls or half inch into the walls but the fittings are smaller size. With the new plumbing fittings, they are brass fittings, so therefore you have a decrease in water flowing. The results of that I wasn't very happy with it, it's efficient but I would recommend it to the customer that since these fitting were smaller we need to go to a larger pipe and I would have paid more money for that to have adequate flow. You know if you flushed the toilet and you had they shower running you see the decrease where you didn't see that before.
Description of Work: I use Cary Plumbing for plumbing services. The whole house was re-plumbed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Lawn Irrigation,
Heating and Air Conditioning,
Appliance Repair,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems,
Excavating

FAQ

Cary Plumbing Co is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Cary Plumbing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Cary Plumbing Co does not offer free project estimates.
No, Cary Plumbing Co does not offer eco-friendly accreditations.
No, Cary Plumbing Co does not offer a senior discount.
Yes, Cary Plumbing Co offers emergency services.
Yes, Cary Plumbing Co offers warranties.
Cary Plumbing Co offers the following services: Repair & replacement of water heaters, tankless water heater installation, polybutylene pipe replacement, drain & sewer cleaning, backflow installation and certification, and other miscellaneous plumbing repairs.

Contact information

226 E Cedar St, Cary, NC 27511

www.caryplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM