Carpet Pro Cleaners is a licensed, insured, bonded and locally owned speciality carpet cleaning company. CPC deals in commercial and residential carpet cleaning, carpet repairs, carpet stretching, tile and grout, area rug & upholstery cleaning.
We serve Raleigh, Cary, Apex, Durham, NC.
Formed as an eco-innovation company in 2002, Carpet Pro Cleaners worked tirelessly to grow & develop a community based, sustainable business without compromising the integrity & quality of the services.
Unfortunately, due to limitations outlined by our insurance provider, we are unable to move any large, heavy or valuable pieces of furniture prior to or following a cleaning.
Description of Work: Great customer service, and the service was performed as expected and on time.
Rating Category
Rating out of 5
Yes, I recommend this pro
CAROLINE H.
05/2016
5.0
carpet cleaners, upholstery cleaning
+ 0 more
unknown
Description of Work: .....
Rating Category
Rating out of 5
Yes, I recommend this pro
Sanjay J.
02/2015
5.0
carpet cleaners
+ -1 more
The service was good.
Description of Work: They came and steamed cleaned the carpet and furniture in our home. They came back and did our vehicle also.
Rating Category
Rating out of 5
Yes, I recommend this pro
Woodrow S.
09/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Alexander L.
07/2014
5.0
carpet cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan G.
07/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
teresa D.
06/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They did a great job cleaning my carpet. He even removed the dark streak that appears next to the baseboards. I have never been offered that service.He was on time, and very professional. I will certainly call them when my carpet needs to be cleaned. |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Stephanie R.
05/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: I needed carpet cleaned quickly for unexpected guests. They were able to come within a couple of days. One nice guy, Weston, took just one hour to do 4 rooms. He was able to remove stains I didn't think would ever come out. No smell at all. It was a humid day but it was dry by that night. I don't no why I waited so long. I took advantage of the Angie's List coupon for 4 rooms for $109 and it didn't cost a penny more. Awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Jeff S.
05/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Suvas S.
05/2014
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
Elke I.
04/2014
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: The carpets in my whole townhouse, including the stairway,were cleaned to my satisfaction. I especially was pleased with the carpet cleaning along the baseboards and the stairs. I would definitely recommend and use this vendor in the future. Thank you --- Elke Imelmann
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Elizabeth M.
03/2014
4.0
carpet cleaners
+ -1 more
unknown
Description of Work: It was a Big Deal for $109 for Four Rooms of Toxic Free- Plant Based Carpet Cleaning and Deodorizing
Rating Category
Rating out of 5
Yes, I recommend this pro
heather B.
02/2014
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
Stacey was wonderful. He was so nice and explained everything to me - their process and why it works, etc. I have a dog that urinates from time to time on my floors so it is hard to clean. I had two other companies out here and did not do as good as a job as Carpet Pro Cleaners! I am very happy with the customer service and my carpet/rugs!!! Great job!
Description of Work: Cleaned carpet and two rugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Paula S.
01/2014
5.0
carpet cleaners
+ -1 more
Stacy called me to let me know he would be 30 minutes late. He (from a coupon from Amazon Local) did a great job, especially in a room that tenant had left really dirty. He was able to clean stains from computer and Chihuahua. Carpet is completely clean!!
Description of Work: Cleaned carpets in rental house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$164
Sophia M.
01/2014
5.0
carpet cleaners
+ -1 more
We had many pet stains and I had another company come out previously with unsuccessful results. Carpet Pro was able to get the majority of pet stains out. I was very happy with the service. I will definitely be using them again.
Description of Work: Clean all the carpeting on the second floor and an oriental rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
John N.
12/2013
5.0
carpet cleaners
+ -1 more
We couldn't be more pleased. Stacey arrived a few minutes early and after I showed him the rooms with carpet that needed cleaning he went right to work. He was very informative, showed me a few spots that couldn't be removed (primarily due to the age of our carpets and pets) and told me how long to wait before we should put our furniture back.
Description of Work: Deep cleaned, sanitized and deodorized all of our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Emma M.
11/2013
5.0
carpet cleaners
+ -1 more
Everything could not have gone better!! From the initial phone contact and price quote to the completion of service. We have three dogs and had a fair amount of soil on the family room carpet. They cleaned approximately 700 sq ft of carpet for us and did a fantastic job. The carpets came out looking like new and smell so clean. They were friendly, courteous, knowledgeable, and used and eco/pet friendly process. I could not ask for a better experience.
Description of Work: Carpet Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Nicholas M.
11/2013
5.0
carpet cleaners
+ -1 more
Late on a friday, I purchased their deal from Angie's List big deals. The next day, a Saturday, they emailed me to get a phone number so we could arrange a cleaning appointment. Monday, they called, and talked to me at length about the options. I explained about my cat's newfound tendency to pee in places he wasn't supposed to, and they talked to me about some of the options available for cleaning up. They were really helpful by letting me schedule a Saturday appointment, so that I wouldn't need to duck out of work early. On the day of the appointment, they called ahead to let me know they were on their way, and showed up at the agreed upon time. The service tech talked to me again about the problems I was having with my cat, identified the problem areas, and went to work putting down enzyme cleaners in those locations. Once that was done, he proceeded to clean the 4 rooms we'd identified as needing the carpet cleaning the most, and the upstairs hallway. The whole process took maybe about an hour and a half - and that's probably longer than usual because I was having a conversation with the tech, who was very personable. Overall I was very pleased with the level of quality and service provided, and Carpet Pro Cleaners will definitely be my go-to guys for carpet cleaning going forward.
Description of Work: Put down enzyme cleaner in the areas in 2 rooms where our cat had peed on the carpet. Cleaned 4 rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Donna C.
09/2013
5.0
carpet cleaners
+ -1 more
They do a fantastic job getting the spots out.
Description of Work: They shampooed 3 rooms a hallway and steps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Laura P.
08/2013
5.0
carpet cleaners
+ -1 more
The tech showed up on time and I showed him the rooms that needed to be cleaned. He looked for spots to pre-treat and then began working. It only took about an hour and the tech was very friendly.
Description of Work: I purchased the living social deal for $69.00 and paid an extra $30.00 for a large area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Grant P.
07/2013
5.0
carpet cleaners
+ -1 more
I was able to get a coupon for carpet cleaning for 4 rooms. i called them and they were able to schedule a date within a week. On the day of I got a call that they could arrive early if it worked out for me, which was great. They were professional, thorough, and did a great job. Although I had already paid for 4 rooms, they offered a fair price on a 5th room and a staircase when they got there, so I had them do those as well.
Description of Work: Cleaned and deodorized carpet in 5 rooms plus the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Carpet Pro Cleaners
(Member name removed), Thank you for your interest and support towards our family owned business. We greatly appreciate your feedback. In our competitive industry, online feedback and word of mouth mean everything. Kind Regards, CPC Team
KATHY C.
05/2013
5.0
carpet cleaners
+ -1 more
Overall, they were a good carpet cleaning company and they did an excellent job.
Description of Work: Carpet Pro Cleaners came to my house on December 21, 2012. They cleaned three rugs downstairs -- a very large one in the family room, and two smaller ones in the living room and dining room. They also cleaned our couch and loveseat in the family room. They cleaned two rugs upstairs. They did this quickly, efficiently, and for a good price. I thought they were very professional, and the furiture and rugs looked quite good. None had been cleaned for quite some time. I would recommend them, and plan to have them return.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kathryn T.
01/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
They did a great job. I had heavily soiled carpets due to my dogs. They were able to get them very clean. There were just a few stains they couldn't get out, but I expected that as my dogs have really taken a toll on my carpets. They were very professional. My appointment had to be moved later in the day because they were having some trouble with their van. But we rescheduled from a 10 am appt to a 1 pm appt and they showed up on time. The rescheduling was not a problem and they kept me advised on expected arrival time. I am very pleased with them and would use them again without hesitation. I like that they use natural cleaners, rather than chemicals. My carpets smell fresh and don't have that really strong aroma that some cleaning solutions emit.
Description of Work: I purchased a Living Social deal for carpet cleaning of 4 rooms. I added on cleaning of my sofa as an extra service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Pressure Washing,
Boats,
Auto Service,
Auto Detailing
FAQ
Carpet Pro Cleaners is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 8:30 PM
Tuesday: 7:30 AM - 8:30 PM
Wednesday: 7:30 AM - 8:30 PM
Thursday: 7:30 AM - 8:30 PM
Friday: 7:30 AM - 8:30 PM
Saturday: 7:30 AM - 8:30 PM
Carpet Pro Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Pro Cleaners offers free project estimates.
Yes, Carpet Pro Cleaners offers eco-friendly accreditations.
No, Carpet Pro Cleaners does not offer a senior discount.
Yes, Carpet Pro Cleaners offers emergency services.
No, Carpet Pro Cleaners does not offer warranties.
Carpet Pro Cleaners offers the following services: carpet cleaning, carpet repairs & carpet stretching, tile & grout cleaning, upholstery cleaning, area rug cleaning
Unfortunately, due to limitations outlined by our insurance provider, we are unable to move any large, heavy or valuable pieces of furniture prior to or following a cleaning.