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Fortress Fencing LLC

Fencing, Fencing Driveway Gates, Animal Fencing,

About us

Cost is determined by the job. Locally owned & operated. Additional contact name - Kelly Truesdale.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial fencing, gates, gate operators, railings & flagpoles.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.756 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
11%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 56 reviews

Thelma A.
09/2017
5.0
fencing
  + -1 more
It was excellent. They put in the fence originally and they were exceptionally careful and thoughtful of our plantings. They even repaired the fence that had gotten out of whack from taking out the fence from the corner. They even replaced two little spokes that had gotten bent. Dear don't go over the fence, they go through the fence. The quality was excellent.
Description of Work: Repair fence.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Gayle C.
08/2017
3.0
fencing
  + -1 more
Difficult to work with. We were very clear in where we wanted the fence line and we asked for a sketch for the HOA. After having to ask for it several times, they provided us with a sketch with the fence line in the wrong place.
Description of Work: roofing
Rating CategoryRating out of 5

Jennifer L.
07/2016
4.0
fencing
  + -1 more
The work for the fence itself appears to be good, and thus far we've been really pleased. However, the service aspect was somewhat lacking. The communication was poor. The job stretched over two days, they left the fence unsecured (and my dog escaped) on day one, and then on day two they set a post and told me they'd be back in a couple of hours once the concrete set. No problem! 5-6 hours later, it's close to end of business day and I'm calling the office to see if they're actually coming back because my fence is on the ground and I've heard zilch. They eventually randomly showed back up (we just found them in the backyard an hour later) and then got done a few hours later (not sure when because when they got done they just left without a word or without asking us to look at the fence).
Description of Work: Fence repair for a chainlink fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Judy T.
07/2016
5.0
fencing
  + -1 more
Love our new fence. Thank you, Fortress Fencing! Michael, who came out to give me an estimate, was great. He took time to listen to my needs, helped me problem-solve, and patiently worked with me to adjust the fence for my budget. Leslie, who fields all phone calls, is warm, friendly and welcoming; I always smiled talking with her. And Jackie, as project manager, and her crew are super. Jackie took her time on the walk-through set-up and delivered on customizing for some specific needs for our family. The fence was installed quickly (around 3 days as promised), and the crew cleaned up everything when the job was complete. I can't say enough about Fortress Fencing's customer service and quality work. Thank you!
Description of Work: Install picket fencing in backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Fortress Fencing LLC
Thank you so much for taking the time to review our company. It really means a lot to us when our customers take time out of their busy schedules to give us feedback. It's especially nice to hear that you were happy with your experience and felt that our team earned all A's!! We are thrilled to have earned your business and appreciate your trust in our expertise. It's our hope that you will enjoy your fence for years to come. Again, many thanks from our team! Kelly Truesdale and the Fortress Fencing LLC team

timothy K.
03/2016
3.0
fencing
  + -1 more
However, since then of course the fence has aged and some posts have rotted (to be expected). I have now called FF 3 times over several months to schedule repairs and they have never returned my calls. The last time I asked to be put through to Jason Truesdale directly and left him a message...no response. I am sure that installing new fences is far more profitable than repairing an older one, but after purchasing two fences from them and recommending them, I would hope for a call back.
Description of Work: FF installed two great fences for us, at our old house and then again when we move to a new one. Split-rail, nicely done. Good, friendly service, at the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$2,000

Response from Fortress Fencing LLC
Thank you for your review. I deeply regret any inconvenience caused by our company and would love to be able to help you. Unfortunately, Jason nor I ever received your messages. Otherwise we would have been happy to assist you. I am truly disappointed that you were not helped quickly regarding your repairs. We appreciate any opportunity to serve our customers, whether it’s a new construction or repair and we especially love to hear from our former customers. One of the many reasons customer hire us is the fact that we are locally owned and operated. That being said, we want to always be accessible and helpful so that your fence can be the least of your worries. If you haven’t already had the needed repairs completed, would you please consider giving us another chance to assess your needs? After much searching, I cannot seem to find your current contact information in order to reach out to you. If you are still interested, please call my office, message, or email me directly at kelly@fortressfencingnc.com and I assure you that Jason and I will help you as quickly as possible. Thanks again for your input. It truly helps us make needed adjustments in becoming as efficient and effective as possible. Most importantly, thank you for your business. Have a wonderful day! Sincerely, Kelly Truesdale

Susan A.
07/2015
5.0
fencing
  + -1 more
The people at Fortress were great. They responded quickly any time we had questions. They had estimated we were a few weeks out on their schedule, and they got to us BEFORE the date promised. Two men did the work, and they worked very hard for 4 days, rarely taking a break even in the summer heat. They also kept things very neat in the work areas and it was cleaned up really nicely when they were done. Regarding price, we did get one other estimate and it was for a similar amount. We are glad we chose Fortress, and I would recommend them.
Description of Work: We have a big backyard. Our dog had gotten out of the previous fence, the gates weren't working well, and it was covered in places with honeysuckle and wisteria. Fortress removed the entire old fence, which included some clearing. They replaced it with a beautiful new fence, partially picket with wooden gates, and partially post and wire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Joan D.
02/2015
5.0
fencing
  + -1 more
So far it has been fine. They did very well. They got the job done quickly and were done in about 3 days. The scheduling was quick and they had an office person that contacted me a few times to set it up. They were very accommodating.
Description of Work: They put up a fence and a gate in the backyard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth W.
09/2014
5.0
fencing
  + -1 more
After contacting multiple fencing companies with very poor responsiveness, we went with Fortress Fencing for our deer fence and I could not be more pleased with the results. It seems other companies were not interested in installing our fence because of some difficult terrain issues. Fortress Fencing came out right away, said they could install the fence wherever we wanted, and have it completed within a very reasonable time frame. Everyone involved was very professional, courteous, and easy to work with. The completed fence is not only functional, but beautifully crafted down to the smallest detail. They worked around all of the hills and rocks on our property and kept everything looking very neat and finished. Terrific job!
Description of Work: Installed a deer fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Thomas G.
08/2014
5.0
fencing
  + -1 more
Very pleased with their responsiveness, quality of the work/materials, and friendliness of the staff and workers. Importantly, the installers did a superb job of cleaning up the site at work completion. Overall I am extremely happy and impressed.
Description of Work: 6' high chain link expansion of an existing dog pen, and enclosure of a garden plot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Maria W.
03/2014
1.0
fencing
  + -1 more
I guess business must be good because they lost a sale from the lack of response.
Description of Work: After Michael came out to measure our property we had to call to get our estimate a week later. We then asked if the price was negotiable and after two more phone calls we finally got a message from Michael for a final price. We called and left a message for him to call us as we were ready to schedule the job and we have never heard back from them. Meanwhile we've had our fence installed by Sierra Structures.

Rating CategoryRating out of 5
value
3.0
responsiveness
1.0
punctuality
1.0

$3,400

Response from Fortress Fencing LLC
Dear Member, Thank you for taking the time to review our company. We are disappointed to hear that you felt any frustration at all with our company. I assure you that your particular situation is not the norm for our company. We are a small business that works with each and every customer on an individual basis to ensure that all of their desires are achieved with the final product. However, as much as we try our best to provide superior customer service, we are also in the midst of a springtime rush and backlog of appointments being rescheduled due to somewhat unusual winter weather. Therefore, we are doing the very best that we can to get back to customers as fast as possible. After visiting you for a free consultation, your original quote was emailed within two to three business days from the appointment date. Once the original quote was received, our estimator spoke with you to address your questions and resent a revised quote that addressed any other needs and desires. We are always happy to give customers pricing on as many options as needed so that the final outcome desired can be reached, if possible. We do apologize for any delay in getting information to you and for any miscommunication on our end. We truly appreciate your patience as we tried our best to give you the needed information. We certainly did not want to lose your job and are sorry that you felt in any way overlooked, frustrated, or inconvenienced. We feel very privileged to receive any and every job that comes our way and regret that yours was not one of them. I assure you that we would have built a nice fence for you had we not made a human error. EVERY customer is important to us. Again, we are very disappointed to hear that you felt overlooked and we are sorry for any inconvenience that our company may have caused for you. We take customer feedback very seriously and will use your review as a means of reassessing our structure and any areas needing improvement. If there is anything we can do for you in the future, please let us know. We really enjoyed getting to meet with you to bid your job and greatly appreciate the opportunity. It is our hope that the other company was able to give you the desired final product that you dreamed of and that you are enjoying your new fence, as that is the ultimate goal. Thanks again for your time and interest in our company. We really do appreciate it!! Have a fantastic day! Sincerely, Kelly Truesdale Fortress Fencing LLC

Eileen D.
03/2014
5.0
fencing
  + -1 more
We experienced some delays getting the job started due to rainy weather. Fortress Fencing did the following: - dismantled and got rid of my old and rotten split rail / chicken wire fence - installed new posts and put up the 5 foot dog-eared picket fence - installed 2 gates including 1 double gate - cleaned up everything The fence is sturdy and looks very nice. The team did a great job overall!
Description of Work: Fortress Fencing took out my old (rotten) 3-foot tall split-rail fence and built a 5-foot dog-eared picket fence for my backyard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Fortress Fencing LLC
Dear Member, Thank you so much for reviewing our company. We know your time is valuable and we appreciate the time taken to review us. All of us here at Fortress Fencing would like to thank you for choosing us to work for you. We, at Fortress, understand that you have many options when it comes to fence construction. We are honored that you chose us. We feel very privileged to serve you and appreciate your trust in our workmanship and service. It was a pleasure working with you! We hope you are enjoying your new fence and will continue to do so for years to come!! Again, we are always available if needed in the future. Have a wonderful day! Sincerely, Fortress Fencing LLC

Andrea P.
02/2014
1.0
fencing
  + -1 more
I will not be using Fortress Fencing now, or at any time in the future.
Description of Work: Sadly I won't be able to use this company for my fence. I scheduled an appointment several weeks in advance and took time off of work to meet the company representative at my home to measure the proposed fence. No one showed and when I called the office they explained that the computer must have had a glitch and deleted my appointment. Despite the response from the company below, and a couple of emails directly to me that essentially blame me for the mistake, this company never reached out to me prior to the scheduled appointment where I called the office to see what happened. There are no missed calls or voicemails from this company. The representative that I spoke with was very apologetic and offered to reschedule but I felt that it would not be necessary. At this stage in the process I had several quotes from other companies and was hoping to add Fortress to that list since I had read positive reviews on Angies List. It's a shame that a business would react in such a way as to blame the customer.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Fortress Fencing LLC
Thank you for your review. We take customer feedback very seriously and appreciate your time and effort to review us. As mentioned, the program that we use to schedule appointments on our computer had to be reset. In the process, it deleted a few appointments. However, our office assistant quickly noticed the glitch and immediately called the affected customers to explain the event and make sure to get a new appointment booked in it's place/ confirm the original appointment. This particular member was contacted several times with no response. When she finally responded to us, she said, without much explanation, that she would not be using our company. We know that our customers are extremely busy. It is never our intent to waste someone's time, as we know it's very valuable. It's also not our intent to ever make a customer angry or unsatisfied with our work. Our computer had an error, we fixed it, and tried to communicate this with the customer/member. To rate us without allowing us to prove our great workmanship is a bit unfair. However, we will take these words and reflect on them, as we do with all reviews, positive or negative. If this member would be willing to give us a second chance, we will gladly reschedule a convenient time to come over for a free estimate. When we started this business in 2001, we built this small, local business from the ground up, not by making people unhappy, but by providing superior workmanship and excellent service. We would love to prove ourselves to this member, if possible. Thank you for your time. Have a wonderful day! Sincerely, Kelly Truesdale

Mary H.
12/2013
5.0
fencing
  + -1 more
Went well. Workers showed up early, worked hard all day. When the job was completed they removed all debris. They were polite and professional.
Description of Work: Demolished and removed old fence. Installed new 5' high commercial grade aluminum fence., @ 375 feet with one 4' wide gate and one double gate (8' wide). It took a little longer for the project to begin than I'd hoped, but there was a delay in getting the materials from the supplier. Though the project was expensive, I got several estimates, and this was the best price for the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,430

Response from Fortress Fencing LLC
Thank you so much for reviewing our company. We take customer feedback very seriously and appreciate the time and effort spent to write a review. We are thrilled to hear that you were satisfied with our work. We take every job very seriously and feel very honored to receive every project that comes our way. We know that you have other options for our services and the fact that you chose us and had a good overall experience makes us very happy! If you need anything in the future just let us know. We are simply a phone call or email away. Thanks again for your business! Your friends at Fortress Fencing

Patricia H.
11/2013
5.0
fencing
  + -1 more
All of the people involved in this transaction were very professional and friendly. There was a small hiccup with the trash corral but it was resolved to my satisfaction and in a courteous manner. I requested three estimates from two companies...these estimates were (1) Just front part of fencing replaced, to include two gates and the trash corral, or (2) replace fencing for front part, to include two gates and down either side of the yard and the trash corral and (3) replace a section of back portion of fencing in my neighbors' yard. Each company omitted a portion of the three bids...when I contacted each of them for the other portion, only Fortress Fencing got back to me. Also, I found the representative from Fortress Fencing to be more personable than the other company. Hence, even though Fortress' bid was a bit higher, I chose to contract with them.
Description of Work: Replaced fencing around back yard area, to include two gates. Also replaced corral for gardening trashcans.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,971

Response from Fortress Fencing LLC
Thank you for your review! We know that our customers are very busy so we appreciate the time you spent reviewing our company. We take customer feedback VERY seriously!!! It was a pleasure meeting and working with you. We are thrilled that you are happy with your fence. If you need ANYTHING at all regarding your existing fence or future projects, just let us know. We are always a quick phone call or email away!! Have a great day and thanks so much for your business!! Sincerely, Kelly and the Fortress Fencing team

Karin D.
10/2013
5.0
fencing
  + -1 more
very nice over the phone and very willing to help me...if it became necessary.
Description of Work: We only spoke over the phone and then I was able to find a fencing company in my home town...Fortress Fencing was very nice and they were going to help me but we both agreed that if I could find someone closer to home then I should use them instead...so I did.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Fortress Fencing LLC
Thank you [removed member name]! We take customer feedback very seriously and appreciate your taking time to review our company. It was truly a pleasure working with you, even if it was only by phone. We greatly appreciate your interest in Fortress Fencing! If we can be of ANY assistance in the future please just let us know. We are simply a phone call or email away! Sincerely, Kelly and the Fortress team

James G.
10/2013
5.0
fencing
  + -1 more
After a series of missteps in communication (not all their fault) we moved forward with having Fortress Fencing install our fence. Work was completed in a couple of days, the workers were polite and clean and the fence looks very nice. Other than a couple of small details, which were fixed on the first business day available, my wife and I have nothing but good things to say about Fortress Fencing. We like to use local businesses, the response by Fortress and their level of professionalism just add to the list of reasons to do so. We will be recommending them to anyone who cares to ask, and even some that don't ask.
Description of Work: Installed both wood and chain link fencing in our back yard along with three gates.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Fortress Fencing LLC
Thank you for allowing us the opportunity to build your new fence. We are looking forward to working with you!

RONALD J G.
05/2013
5.0
fencing
  + -1 more
I obtained about 6 price quotes from the top fence installers on Angies list and Fortress Fence wasn't the highest or the lowest. I choose them based on wood quality, price and referral. I dealt with Rick during the quote process and he was very helpful and professional. Once a price was agreed upon, they sent Alex and two others to set the posts. They did a phenomenal job over two days. Just a cleanup hiccup one day that was resolved quickly. After two days of post setting, Bruno and his crew put up the fence in one day. They did a great job on the gates and cleaned up nicely. I spoke to Jason during the installation and he was polite and professional. He even replaced several pickets I was not happy with no questions asked. I have received numerous compliments on the fence and we are very happy the quality of work Fortress provided. I highly recommend them and would absolutely use them again.
Description of Work: Installed a 260 linear foot wood privacy fence, 6ft high arched up from post to post, a 4ft and 5ft gate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Linda M.
05/2013
5.0
fencing
  + -1 more
They were very professional. Answered my request for information promptly and also showed up when they said they would. The work was done quickly and professionally with no damage and complete clean up of materials. They were fantastic. We love our new fence and the work done by fortress fencing!
Description of Work: Installed approx. 300 ft of fencing including 2 gates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Edward D.
05/2013
5.0
fencing
  + -1 more
Very responsive company. Rick came to our house and reviewed the situation, and quickly got us a written estimate. He then answered some questions over the phone. The fence arrived and the workers took about a day and a half to do the complete job.They were very careful not to disturb the lawn, flowers, etc. They cleaned up very well when they were through. The only possible complaint is that we never got a phone call when the fence was to arrive. Fortunately we were at home the day the fence and the workmen arrived.
Description of Work: Removed and hauled away our old wooden fence, installed new vinyl semi-privacy fence, 6 ft high by 88 ft long.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

Shana R.
05/2013
3.0
fencing
  + -1 more
The installation went great. We were very satisfied at the time. We have an issue now, because the fence is falling down. We called the company to come back out (June of 2012), thinking they would stand by their product and fix the fence. We were even going to use them for an additional fence repair for something that wasn't their fault. But, we were stunned when they gave us a fairly large estimate for this repair. The issue with this fence is clearly workmanship. The guy who came out to look at it could not believe the fence was falling down, and he was sure management would take care of it. Imagine our surprise when we received the estimate. Most companies stand behind their work. I know the work was done quite sometime ago, but the workmanship of a fence should last for a really, really long time. That's not unheard of. It's not like we talking about the wear and tear on the wood. We're talking about workmanship.
Description of Work: A fence was installed in our backyard. Our lot is 1/3 of an acre. Also a small enclosure to surround the garbage receptacles was built.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$3,500

Renee C.
04/2013
5.0
fencing
  + -1 more
Fortress Fencing is great. Of the 3 quotes I got, they came in at the cheapest, but the work they did was very high quality and we are SO happy we chose them. We love our fence! Everyone we talked to was professional, polite, and flexible when we had to delay the construction midway through the project due to a minor property line dispute with a neighbor. The boards on the fence look great (none are warped, damaged or discolored) and they made sure to get the chainlink all the way down to the ground even through the hills and gullies on our property. The two gates they installed look fantastic and work perfectly. My only deduction is on punctuality because I was told that they would have the fence finished on a certain day and I came home at 12:45pm to find it half finished with no one around. When I called, I was told that the chainlink section took a lot of work so they hadn't loaded the boards for the workers that morning. I was a little irked that the hard part had only taken half a day and wondered why they couldn't have finished it that afternoon because I'd now have to walk two big dogs while carrying a 9 month old baby for another day, but they were very polite and apologized and had the fence finished promptly the next day. If that was the worst that happened, I'm a happy customer and would absolutely recommend Fortress Fencing to anyone. Our fence looks great and we are already getting compliments!
Description of Work: Installed a 4 rail fence with black vinyl coated chainlink and 2 gates (one 4' and one 8')

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,300

Randy S.
03/2013
5.0
fencing
  + -1 more
I rarely write reviews but these guys deserve a great one.
Description of Work: A fence 247 feet was installed. I got three estimates. Fortress came in right in the middle. I was impressed from start to finish. The estimator was on time and took his time....unlike one other company where I could tell I was the guy's last stop and he wanted to get home. Price actually came down from what we negotiated after the final measurements were taken. That doesn't happen very often and really got my attention. Work was completed over three days. I wasn't happy with one of the gates. They came back and re-built it--no questions asked. (Be sure and compare the materials that will be used. One company was going to use boards finished on only one side.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Gavan F.
02/2013
5.0
fencing
  + -1 more
I was very impressed from start to finish. I interacted with four people overall (the owner, someone that measured and prepared a quote, and two installers). All four were professional, prompt and courteous. The end result looks fantastic. Couldn't be happier with the work. Would definitely use Fortress again.
Description of Work: Installed a fence around a tennis court.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda D.
01/2013
5.0
fencing
  + -1 more
During a bad thrunderstorm a tree fell on our house and fence, this requiring not only the fence to be repaired but a section of it to be replaced! Fortress came right away gave us an estimate and we signed on with them!! They were professional and rebuilt the fence within a few weeks realizing we had two dogs that required their fence!! Its a beautiful 6 foot tall wooden (dog eared) privacy fence with a double gate! I would HIGHLY recommend Fortress Fencing Co!! They're awesome!
Description of Work: They handbuilt a beautiful 6 ft wooden privacy fence (one section) that had been damaged by a storm! Also built a beautiful double gate! It's awesome! Matches my 15 yr old fence perfectly and was built the same way...one board at a time!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Hollis G.
10/2012
5.0
fencing
  + -1 more
They are so terrific. Someone came to measure the yard within two days of my calling for an estimate. They wrote up two estimates because we couldn't decide exactly how big to make the fence. They were also exceedingly patient and good-natured while we waited and waited for my HOA to grant approval, which took longer than promised. During the building of the fence, my neighbor's toilet started to make weird noises. She emailed me in a panic late at night, so I called and left a message with Jason. He texted me back immediately, letting me know that his guys had not hit any lines while they were digging and that the neighbor's plumbing isn't in my yard and shouldn't be affected by any activity there. It made me feel much better -- and let me sleep that night! -- until the neighbor's plumber confirmed in the morning that the toilet issue had nothing to do with our fence. As for the fence itself, it's gorgeous. We are completely thrilled with it. And really impressed with how Fortress went above and beyond, in our opinion. Also, their estimate was considerably lower than the other companies that we tried.
Description of Work: Fortress came out, measured my lawn, gave us an estimate, stuck by the estimate even though it took my HOA much longer than the 30 promised days to grant us permission to build, and then built the fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700
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Contact information

402 Jones Ferry Rd, Carrboro, NC 27510

www.fortressfencingnc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fencing,
Fencing Driveway Gates,
Animal Fencing,
Animal Boarding Kennels

FAQ

Fortress Fencing LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Fortress Fencing LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Fortress Fencing LLC offers free project estimates.
No, Fortress Fencing LLC does not offer eco-friendly accreditations.
No, Fortress Fencing LLC does not offer a senior discount.
Yes, Fortress Fencing LLC offers emergency services.
Yes, Fortress Fencing LLC offers warranties.
Fortress Fencing LLC offers the following services: Residential and commercial fencing, gates, gate operators, railings & flagpoles.
ask for details

Contact information

402 Jones Ferry Rd, Carrboro, NC 27510

www.fortressfencingnc.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed