My air conditioner died Friday evening of Labor Day weekend. The problem proved difficult to diagnose, an intermittent issue. They responded promptly the next day, and every day until it was fixed on Tuesday. Air handler motor on its last leg finally died. They stuck with it over the holiday weekend. They were prompt, polite, and determined to get it going. They went way beyond what I expected over a holiday weekend.
Description of Work: Replaced air handler motor. No idea the cost (below) as I have not received the bill yet. Pretty sure it will be reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra E.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
Professional, punctual, top notch both techs and office personnel.
Description of Work: Replaced HVAC unit in record time so we could close on the sale of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Jean U.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
It went great. Roger worked us into his schedule. He came promptly and completed all work. His price was exactly what he told us it would be. Now our system is up to code and will work efficiently.
Description of Work: He inspected the system after a renovation was completed. A mechanical was not pulled by the contractor. We asked him to check to see if everything was up to code. He inspected the system and told us what changes were necessary to bring it to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$208
David O.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replacement of 1sr floor HVAC unit - handler and outside unit. Efficient and quality install and communication.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY S.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: They were very nice and professional. My air conditioning unit was leaking from my condo into the guy's condo underneath mine. Something was stopped up. He left after fixing it. An hour later the drain pan started leaking again. He came back and this time it was fixed permanently.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy F.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were very honest and fair. They were prompt for the appointment.
Description of Work: He saved my whole AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Thomas H.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
I have used them several times over the last ten years. They are good and that is why I keep using them. They installed the system when the house was built. Their prices are reasonable. I will use them again.
Description of Work: They repaired my heating and cooling system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY S.
05/2012
4.0
heating & air conditioning/hvac
+ -1 more
Their service was rather unusual. They had a really hard time getting the furnace into the closet. They had not taken measurements previously and they kind of crammed it in there.
Description of Work: I used Kure Beach Heating & Air for heating and air conditioning. We installed a new heat pump and circulator.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$4,000
Susan J.
05/2011
2.0
heating & air conditioning/hvac
+ -1 more
One man, very friendly, arrived and worked for a while, then called for an additional worker to assist him in locating the problem. The issue was not resolved when they said it was, and a different individual arrived the following week, who, it appears, finally solved the problem. The bill was high, even though my unit was still under warranty.
Description of Work: Problem with one of my AC/Heating units, took them an entire day to locate the wrong connection, and another day to "fix" it. My units are still under warranty, and still the man hours cost $550. They had to return a third time to fix the same problem the next week. This they did without additional cost. I asked for a detailed receipt, and they sent me only a total amount of the bill on a receipt, not itemized as I requested.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
KURE BEACH HEATING & AIR is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
KURE BEACH HEATING & AIR accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, KURE BEACH HEATING & AIR offers free project estimates.
No, KURE BEACH HEATING & AIR does not offer eco-friendly accreditations.
No, KURE BEACH HEATING & AIR does not offer a senior discount.
No, KURE BEACH HEATING & AIR does not offer emergency services.
No, KURE BEACH HEATING & AIR does not offer warranties.
KURE BEACH HEATING & AIR offers the following services: Service Install Sales