ALLSTATE ROOFING

FORGET ABOUT THE ROOFING! The real problem lies with the owners of Allstate, they are slumlords that rent out property to illegal immigrants who have zero respect for the community or their neighbors. Continuous complaints to the city of Wilmington for years about the illegitimate and disrespectful tenants, as recently as this July, having to RESCUE DOGS LOCKED IN A CAGE ON THE FRONT PORCH IN 100 DEGREE HEAT FOR 7 HOURS!!! Do not allow business owners who don't respect the community to continue to operate by utilizing their services, boycott, cancel, call it what you like, but do not continue to give these people your business.

It took a long time to get a quote as his voice mail was always full but once i could text him, we had better communication. he was very backed up due to all the people who need roofs due to Hurricane Florence. He did secure the roof until the new one could be put on, but it did blow off in areas. He postponed several times the the day of the installation and appeared to want to use Certainteed shingles instead of Owning Corning, telling me he would not be able to get them without a long wait, but I later learned from an area rep that 2 weeks would be the longest wait for the ones we wanted, but he has already ordered the Certainteed ones. We had a problem with black marks on the siding after the installation and shingles stuck in high up windows on each side of the house, but on our request, he came back and removed the marks and shingles.

We would absolutely use them again!

required much monitoring and follow-up: 1. wrong color delivered. 2. did not come as promised nor call. Lack of communication throughout 3. did not provide enough workers to get the job done as promised (the job was subcontracted out and not monitored by prime contractor) 4. my contractor had to monitor the quality and provide laborers to get the job done 5. did not install drip guard as required/promised and had to withhold final payment until remedied 6. did not cut and paint vent pipes as promised 7. gutter over back door not installed correctly and it's a water fall that prevents using steps to back door. A week after reported the problem, my voice mail had not been received. After following up, I was promised it would get corrected in a few days. MOre than likely, I will have to follow-up next week again. I am not impressed and would caution others about using them. Tony the owner is extremely personable, but be wary. If not for my contractor, I would have a less that inadequate roof.