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Randy's Gas Service

Gas Logs, Gas Grills, Natural Gas Lines,

About us

I have been in gas appliance repair & installation business for more than 12 years. I opened my business with the knowledge and training for many of the newest appliances on the market today. Gas appliance cleaning and maintenance is very important not only to extend the life of your appliances but also a cleaner home. Customer service & safety is and always has been my greatest goal, insuring the customer gets what they pay for and understands the job performed. Company rates are very competitive with today's market. I am licensed and insured to install fuel lines for propane and natural gas in commercial & residential projects. References are available upon request.

Business highlights

14 years of trusted experience

Services we offer

Propane & natural gas appliance cleaning, repair, & installation-ranges, dryers, water heaters, grills, gas lights, space heaters, & fire logs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Glenn E.
03/2024
5.0
gas logs
  + -1 more
Had an issue with the pilot light that was replaced 10 years ago which I believe was Randy. 10 years later I need to get it replaced again. I've had this book stove for 20 years so getting 10 years out of it was pretty good. Randy did an excellent job and his skill and also a pleasure to talk to you. I would definitely recommend him for all gas services that he provides
Description of Work: He replaced a burnt out pilot light for my gas stove propane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Sammy E.
06/2022
5.0
Randy came highly recommended for his expertise, clear communication, and excellent work. You get exactly what you pay for, and it is worth every penny. We appreciated Randy's attention to detail, friendly and direct demeanor, and overall quality of work! We had a string of bad luck with a few gas repair men and Randy has been a total Godsend! He also laid out next steps + advice of how we can improve the job and make sure first and foremost everyone is safe. I could not have asked for a better experience and my only regret is not meeting the man sooner!
Description of Work: Quality, Expertise, Generous Value

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy P.
04/2019
5.0
Randy’s Gas Service was recommended to us to run the gas line for a back-up generator installation. Randy came out very quickly and provided us with an estimate as well as a wealth of information. His intricate knowledge of code requirements was extremely impressive and his suggestions and recommendations to improve safety were very much appreciated. His honesty and integrity are impeccable and his unapologetic admission that he could not compete with local gas companies’ was well-received as we considered his diligence and attention to detail more than compensated for the slight difference. This is plainly a professional that cares about his customer, his work and his reputation. The project was completed on time and was clearly performed by a true craftsman. Pride in his work was evident in every detail and made a very neat and tidy presentation. To take things one step further, while Randy was here the company installing the generator was unable to set up the propane gas tank’s wi-fi monitor because a specific gage was required that they did not have and were unable to obtain. Randy stepped up and offered to order the part for us and had it shipped directly. In our very enjoyable conversations with him, before and after, he also offered his assistance any time we needed a recommendation for any other local services. Again, just another example of his caring and desire to help. There is no question that we wholeheartedly recommend him to anyone who is looking for an honest and conscientious craftsman that is generous of spirit and a pleasure to know.
Description of Work: Propane Gas line and regulator for back up generator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Britton K.
11/2015
4.0
gas logs
  + -1 more
He responded right away but he didn't actually fix it. He was good and he was up on things.
Description of Work: I had a repair done on a gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

michael L.
01/2015
5.0
gas grill repair, gas logs
  + 0 more
unknown
Description of Work: We were concerned about an odor from propane gas logs. Randy removed, cleaned and reassembled correctly the gas logs. He was prompt, professional, explained clearly what he was doing, and left the work area clean. His price was very reasonable and we would not hesitate to recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Gerald B.
12/2014
5.0
gas logs
  + -1 more
unknown
Description of Work: The pilot light would not ignite the fireplace. It turned out to be the switch. Everything went very well and quickly. Randy was very responsive even though it is his busy time of the year. We will definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lea C.
12/2014
5.0
gas grill repair
  + -1 more
Randy arrived exactly when he said he would to inspect our gas log system. Our system had not been used in over 8 years and we were worried it wasn't safe. He confirmed the lines were good, no leaks and carefully showed me how to ignite and turn off the logs safely.
Description of Work: Inspected our gas fireplace for leaks and demonstrated how to use it safely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Keith W.
01/2014
5.0
gas logs
  + -1 more
This is the 2nd time we have used Randy. He was punctual, very conscientious and left a clean work area when he was through. He did not push for extra repair service; he actually talked me out of replacing a pilot. Very knowledgeable.
Description of Work: Cleaned gas logs, adjusted operating pressure and performed safety & operating check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Deena A.
11/2013
5.0
gas logs
  + -1 more
Randy spent almost 2 hours working on our fireplace. He tauht us how to turn off and on our pilot light and how to clean/maintain our fireplace. He was very knowledgable and professional. He look at our tankless water heater and made suggestions as to good maintainance of the water heater. Randy also inspected our gas line and suggested that we have an electrician bond (ground) the exposed line.
Description of Work: Randy cleaned our gas fireplace, replaced flexable tubing, got our pilot light working, and cleaned dust off the logs and cleaned the entire area around the logs, including the rocks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    unknown, Canton, NC 28716


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gas Logs,
    Gas Grills,
    Natural Gas Lines,
    Water Heaters,
    Appliance Repair

    FAQ

    Randy's Gas Service is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Randy's Gas Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Randy's Gas Service offers free project estimates.
    No, Randy's Gas Service does not offer eco-friendly accreditations.
    No, Randy's Gas Service does not offer a senior discount.
    No, Randy's Gas Service does not offer emergency services.
    Yes, Randy's Gas Service offers warranties.
    Randy's Gas Service offers the following services: Propane & natural gas appliance cleaning, repair, & installation-ranges, dryers, water heaters, grills, gas lights, space heaters, & fire logs.

    Contact information

    unknown, Canton, NC 28716


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed