This was the very best carpet cleaning service ever used. Our carpets were very clean and the minor dog odors completely gone. The offer dry cleaning and wet cleaning and we did both. As a former medical company owner, I'm please to recognize excellence which I find rare these days. G. Joyner
Description of Work: carpet and stairs cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen R.
02/2018
5.0
carpet cleaners
 + -1 more
Great! I have used Dry Master several times now for carpet cleaning and I have always been pleased with their courtesy, professionalism, and overall excellent work. Definitely will use again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ferris L.
08/2017
4.0
carpet cleaners, floor cleaning
 + 0 more
They did a good job. Not sure I would add the "new scent" the next time.
Description of Work: Carpets were cleaned
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from DRY MASTER CARPET CLEANING
Hello [Member Name Removed], On the date of service listed we were closed due to travel, and we could not find you in our records for another date. Also, we have not added a "new scent" to our cleaning process, There are other companies with similar names as ours, this review may possibly be for one of them. Thank you, Eddie and Natalie Cox- Owners
Norman C.
08/2017
5.0
carpet cleaners
 + -1 more
The work was performed exceptionally well! We were asked several times during the cleaning if the work met our satisfaction and offered to come back in a couple of weeks to address some high-stain areas if we were not happy with the initial cleaning. We would highly recommend!
Description of Work: We needed the two upstairs bedrooms/closets, hallway and stairs cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us positive review on Angie's List. We will look forward to hopefully serving any of your future floor care needs! Thank you, Eddie and Natalie a Cox- Owners
sharon S.
07/2017
5.0
carpet cleaners
 + -1 more
Excellent service. Very satisfied customer. Thanks!
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DRY MASTER CARPET CLEANING
[Member Name Removed] Thank you for taking the time to leave us positive review on Angie's List. We will look forward to hopefully serving any of your future floor care needs! Thank you, Eddie and Natalie a Cox- Owners
nancy P.
05/2017
5.0
carpet cleaners
 + -1 more
Prompt, efficient and very knowledgeable about product....carpets look great!
Description of Work: Awesome JOB!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us positive review on Angie's List. We will look forward to hopefully serving any of your future floor care needs! Thank you, Eddie and Natalie a Cox- Owners
Doris N.
05/2017
5.0
carpet cleaners
 + -1 more
Very well. Eddie was thorough and very professional.
Description of Work: Clean carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us positive review on Angie's List. We will look forward to hopefully serving any of your future floor care needs! Thank you, Eddie and Natalie a Cox- Owners
Jerry P.
04/2017
5.0
carpet cleaners
 + -1 more
Everything went quickly, professionally, and satisfactorily.
Description of Work: Yearly area carpeting cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Joanne P.
04/2017
5.0
carpet cleaners
 + -1 more
Very well, punctual, very professional
Description of Work: Carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us positive review on Angie's List. We will look forward to hopefully serving any of your future floor care needs! Thank you, Eddie and Natalie a Cox- Owners
Myra T.
03/2017
5.0
carpet cleaners
 + -1 more
An excellent, thorough cleaning!! I was so pleased with the look and fresh smell of the rug and carpets! What a find! I will definitely keep using Dry Master Carpet Cleaning!
Description of Work: Cleaning an area rug and carpeted rooms and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DRY MASTER CARPET CLEANING
Thank you for your positive comments and review [Member Name Removed]! We appreciate you choosing us for your floor care needs and we will look forward to serving you in the future! Eddie and Natalie Cox- Owners
Jeanne C.
03/2017
5.0
carpet cleaners
 + -1 more
Great experience! Eddie did a fantastic job and even spent extra time working on a stubborn stain. Would definitely use this company again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from DRY MASTER CARPET CLEANING
Thank you for the positive review [Member Name Removed]. We will look forward to taking care of your floor needs in the future! Thank you, Eddie and Natalie Cox- Owners
Robert S.
03/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The furniture turned out great. The rug was OK.
Description of Work: Sofas, chairs, , a rug, and carpets cleaned
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List. We appreciate your positive review and will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Kim W.
02/2017
5.0
carpet cleaners
 + -1 more
Our call was returned promptly and an appointment was scheduled in a reasonable time. Provider showed up on time and completed work quickly and well. Very friendly.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List. We appreciate your positive review and will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
ML L.
02/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Exceptional service. Even added a couple of extras which had not been in the order, such as spot cleaning a garment. Without hesitation I'll use Dry Master Carpet Cleaning again and recommend the company and its helpful owners to my friends.
Description of Work: Upholstery and stair carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List! We appreciate your positive review and so appreciate you recommending us to others. We will look forward to serving your carpet, upholstery and/or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
patricia C.
02/2017
4.0
carpet cleaners
 + -1 more
They did pretty good but they didn't get all the stains out. They cleaned the upstairs and I wanted my stairs done but they don't do stairs. So that kind of annoyed me. I wanted someone that is going to clean my stairs. They came on time. Two people came out to do the work and it took a couple of hours. They were punctual. I think they should listen to their customers requests.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List! I do see that we cleaned your carpet last year, but I am not sure if this particular review has been left for the correct company. You stated that two people came, but we only send one person (Eddie-one of the owners) to do the cleaning, also we do clean stairs. I do see you have left us different review stating you would use us again, so we hope to serve you carpet, upholstery and/or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Nancy B.
02/2017
5.0
carpet cleaners
 + -1 more
They were great! My carpets look so much better!
Description of Work: Carpets cleaned in 3 rooms and a walk-in closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List. We appreciate your positive review and will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Jan H.
02/2017
5.0
carpet cleaners
 + -1 more
Professional was extremely nice and did excellent work.
Description of Work: Two rooms cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List. We appreciate your positive review and will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Beverly J.
01/2017
5.0
carpet cleaners
 + -1 more
excellent! technician friendly, on time and efficient. two rooms of carpeting and two area rugs for $99. very happy with service.
Description of Work: called on a Friday, they were able to come out on a Monday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List! We appreciate your positive review and we will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Rita M.
01/2017
5.0
carpet cleaners
 + -1 more
It went amazing. Have hired this company before, and just like the previous time, I was very happy with the service; with the professionalism, with the quality of the work done. Charming person to work with, friendly, helpful, informative and prompt. Did a great job. Very happy.
Description of Work: steam cleaning of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List! We appreciate your positive review and we will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Renate R.
01/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Mr. Cox was punctual, personable and professional. My 25-year-old carpeting looks rejuvenated and clean. I have already recommended his service to several friends.
Description of Work: 3 rooms of bedroom carpeting and one upholstered chair were steam cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie'[Member Information Removed] List! We appreciate your positive review and thank you for recommending us to your friends! We will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Sally B.
12/2016
5.0
carpet cleaners
 + -1 more
Do an excellent job, I just had my rugs cleaned cause I had a new puppy and they look brand new, he gets here on time he does the work beautifully, their very reasonable and he's pleasant to deal with and so is his wife who is in the office I would not recommend them highly enough.
Description of Work: I used Dry Master Carpet Cleaning for carpet cleaning service. Cleaned five rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to leave us a review on Angie's List! We appreciate your positive review and we will look forward to serving your carpet, upholstery or hardwood floor care needs in the future. Eddie and Natalie Cox-Owners
Linda A.
09/2016
3.0
carpet cleaners
 + -1 more
ok. still has odor /stains . just did not clean as well as another company I had come out.
Description of Work: yes;up stairs carpet cleaning-3 areas
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to review Dry Master Carpet Cleaning on Angie's List! We are sorry to hear you were not completely satisfied with your cleaning, as we strive for each and every one of our customers to be completely satisfied. If there are ever any questions or concerns after a cleaning, please let us know, as Eddie is happy to return (at no charge) and address them. We want to thank you again for your review, as we will take your review into account to be of better service to our customers in the future. Thank you, Eddie and Natalie Cox-Owners
Patricia F.
08/2016
5.0
carpet cleaners
 + -1 more
Wonderful job. On time, calling beforehand. Very professional and curtious. Eddie explained everything very well was quick and detailed. What a pleasure it was having him in our home. Thank you Dry Master for a job well done.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to review Dry Master Carpet Cleaning on Angie's List! We appreciate the positive review and look forward to serving your carpet, upholstery and/or hardwood floor care needs in the future. Thank you, Eddie and Natalie Cox-Owners
BARBARA B.
07/2016
5.0
carpet cleaners
 + -1 more
Eddie was on time and did a great job of getting pet urine smell and all types of stains out of the carpets.
Description of Work: Dry cleaned living room and bedroom. Applied deodorizer and Scotch Guard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from DRY MASTER CARPET CLEANING
[Member Name Removed], Thank you for taking the time to review Dry Master Carpet Cleaning on Angie's List! We appreciate the positive review and look forward to serving your carpet, upholstery and/or hardwood floor care needs in the future. Thank you, Eddie and Natalie Cox-Owners
Sherrie R.
06/2016
4.0
carpet cleaners
 + -1 more
It was okay. I've tried different ones through Angie's List. This one wasn't the best. The person was great and they were on time. But as far as the cleaning service itself, I think my carpet actually got cleaner with another provider. One person showed up. Usually two people come when they clean your carpet. Even though they say they don't move furniture, they always do. They're usually good about that. There were no extra charges. I probably won't use them in future because I want a different type of carpet clean. Usually, they offer deodorizing and sometimes free. Maybe that's what the issue was. I have four dogs and so when I do clean my carpets once or twice a year, I really do need to get somebody in here that deodorizes. He didn't offer that. I didn't even notice it until he gave me the brochure that said they do offer it. Most places, they ask me first, upfront. So I think I'm going to go to someone I had before through Angie's List.
Description of Work: I purchased a big deal from them for $99. They just cleaned the carpets.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from DRY MASTER CARPET CLEANING
Thank you for taking the time to review Dry Master Carpet Cleaning on Angie's List. Your name is not listed on the review and we did not have a customer on June 1st, 2016 at 225 Leigh Anne Lane in Horseshoe. However, to address some of your concerns, and for future reference, our company does move light furniture, a sofa, a loveseat, end tables or coffee tables, and we go around heavier pieces of furniture. Also, deodorizing of the carpet is included at no extra charge. We usually offer pet odor treatment, at an extra cost, if the customer indicates there is an issue with pet urine, or if we see any indication of this need during the cleaning process. Also, we offer two types of cleaning, Truck Mounted Steam Cleaning or Dry Cleaning, if another method is preferred. Again, thank your for taking the time to leave us a review. We want each and every one of our customers to be happy with our service and we will take your review into account to be of better service in the future. Thank you, Eddie and Natalie Cox- Owners
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing
FAQ
DRY MASTER CARPET CLEANING is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
DRY MASTER CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DRY MASTER CARPET CLEANING does not offer free project estimates.