About us
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.912 Reviews
Showing 1-12 of 12 reviews
Laura F.
06/2017
plumbing, wells
 + 0 moreWe have a well and the water pressure had been slowly dropping and had reached a critical point. My worst fear was that we'd pay to have a lot of work done and still not find the source of the problem. Don Potts came out first thing in the morning with another plumber, and he was able to talk me through the diagnosis and options. They not only found the problems, but they had them fixed by mid-afternoon, and cleaned up the area.
Description of Work: They replaced the well pump, the pump tank inside the house, a valve that needed replacing, and lot of piping inside the well where the leak was.
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Yes, I recommend this pro
$2,300
Bruce P.
12/2016
water heater repair
 + -1 moreCalled back same day and came next day at the time he said and fixed the heating elements in the electric water heater when he came. Was quick, neat, professional, and reasonable price.
Description of Work: Fix Water Heater
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Yes, I recommend this pro
$198
Joani Y.
07/2015
plumbing
 + -1 moreunknown
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Yes, I recommend this pro
Don B.
12/2014
plumbing, water heater repair
 + 0 moreunknown
Description of Work: We had a hot water tank disaster while we were away. Don came first thing in the morning to assess the problem. We decided as the hot water heater was in the attic area to go with a new heater. Don removed the old heater and installed a new one with 4 hours. They were very competent and would hire them again for other plumbing issues
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Yes, I recommend this pro
$850
Response from PROFESSIONAL PLUMBING SYSTEMS & SERVICES
Deborah S.
09/2014
water heater repair
 + -1 moreCalled before working hours (0800); Don Answered - rearranged schedule to meet my schedule - arrived by 1000 - fixed by 1015. Don't waste your time calling other providers. His quality of service is one of a kind; I can't recommend him highly enough.
Description of Work: 15 year old water heater, pilot light went out; checked for equipment malfunction - ignited pilot lighter. Answered all questions with solid recommendations - will contact to replace when the unit finally fails to operate.
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Yes, I recommend this pro
$50
Response from PROFESSIONAL PLUMBING SYSTEMS & SERVICES
Julie W.
06/2014
plumbing
 + -1 moreunknown
Description of Work: I called early in the morning and they arrived by 9:30 am. They gave me a reasonable quote and I contracted for them to replace my hot water heater with a tankless system. They installed it that day and were finished by 3 pm. They were professional and cleaned the area in the garage where they were working. I will call them again, if needed.
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Yes, I recommend this pro
$2,000
Aunchalee L.
10/2013
plumbing, water heater repair
 + 0 moreDon is awesome, always answers the phone, prompt arrival, fast work, and low price. What else do you need?
Description of Work: Repair of leaking garbage disposal, leaking faucets, removal of broken tub faucet (I replaced with new faucet myself later on)
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Yes, I recommend this pro
$88
ROGER G.
08/2013
plumbing
 + -1 moreDon quickly came to address the problem. He found the problem and made the necessary repairs. He also replaced a kitchen faucet.
Description of Work: Corrected an overflowing toilet and replaced a sump pump that was not working properly. Replaced a faucet.
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Yes, I recommend this pro
$474
Stephen P.
03/2012
plumbing
 + -1 moreHe seemed knowledgeable. He went above and beyond.
Description of Work: He fixed the the garbage disposal. He adjusted my the water pressure.
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Yes, I recommend this pro
$90
Patrick S.
08/2010
plumbing
 + -1 moreHe did a pretty good job, we had them come back a couple of time. I had to readjust the toilets before they were right, but he was right on time for work.
Description of Work: We had them install two toilets and a water heater.
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Yes, I recommend this pro
$270
Stephen P.
07/2008
plumbing
 + -1 moreThe serviceman returned my call promptly, he was able to schedule an appointment promptly and the work was done very efficiently. I may have been lucky he could fit my problem into his schedule quickly, but in the future, when a plumbing problem arises, I will use this company.
Description of Work: The garbage disposal was not working. He checked the unit and concluded it could be fixed. He fixed the unit and an additional item or two at no extra charge, saying it fell within the one hour service charge. The service was fast, the service was done well and when I need plumbing again I will call this gentleman.
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Yes, I recommend this pro
$88
CATHY L.
09/2007
plumbing
 + -1 moreHe is a wonderful man who is very responsive and knowledgeable. He is truly a pleasure to be around. I have recommended him to others. I have used his services for 3 years and I am very happy with his quality of work.
Description of Work: I remodeled my kitchen. Therefore, the plumber came to disconnect and reconnect the dishwasher, garbage disposal, and sink. There was no need for the pipes to be moved.
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Yes, I recommend this pro
$250
Contact information
919 TURRENTINE ST, Burlington, NC 27215
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Wells and Pumps,
Sewer Cleaning,
Kitchen and Bath Remodeling
FAQ
PROFESSIONAL PLUMBING SYSTEMS & SERVICES is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
PROFESSIONAL PLUMBING SYSTEMS & SERVICES accepts the following forms of payment: Check
No, PROFESSIONAL PLUMBING SYSTEMS & SERVICES does not offer free project estimates.
No, PROFESSIONAL PLUMBING SYSTEMS & SERVICES does not offer eco-friendly accreditations.
No, PROFESSIONAL PLUMBING SYSTEMS & SERVICES does not offer a senior discount.
Yes, PROFESSIONAL PLUMBING SYSTEMS & SERVICES offers emergency services.
Yes, PROFESSIONAL PLUMBING SYSTEMS & SERVICES offers warranties.
PROFESSIONAL PLUMBING SYSTEMS & SERVICES offers the following services: Residential/Commercial Repairs & New Construction Water Heaters,Well Pumps,Filteration,Drain Cleaning,Repair or Replace Faucets/Toilets/Bathtubs,Bathroom Renovations & Additions,Leak Repairs,Frozen Pipes
Contact information
919 TURRENTINE ST, Burlington, NC 27215
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM