K-Built Construction & Pools

Started 5-5-14 first meeting, made first deposit to build a pool. Pool has not been built. No one every came out to my home. They stopped answering the phone when I called on my regular phone. I used different phone (number) and they answered. I have most of my money back.

Fortunately, the system I purchased is functioning. This was supposed to be a two day job and it started at the end of April. By July 12, I still have not had all the items on the to do list corrected. I would have to agree with the other critical reviewer that communication with this company is terrible. I would wait for weeks between when something was promised to be resolved and when someone would actually come to work on it. Messages were returned anywhere from 6 hours later to days later. I do not feel that the company was knowledgeable about what they even installed as I had to point out to them when the equipment didn't work what the cause might be. The pump they selected to provide is not even capable of being fully controlled by the salt system contoller. The installer did a good job and was easy to work with, but the office was a nightmare to deal with and I would not do another project with them.

I paid the deposit and with in a couple of weeks the supplies arrived. I was told that they were to start that following week and needed the second payment amount which was in the contract. They were to start digging the following week but didn't show until 3 weeks later. There was more rain that usual but there were more good days than bad. I worked with them when they did show up by helping with the concrete. Kevin Coggens did not show up the days that he said. Not a reliable contractor. The liner bottom was uneven and has a washboard feel. Heather or Kevin will not return calls. I called several times from my phone but no one would answer. I called from a different number and they answered every time. Will not make good on repairs, will talk bad about other contractors work and is not reliable. I would NOT suggest this company to build a pool to anyone. I have asked several times for repairs and will not stand behind his products. If you have ANY questions contact me at mfoster12 at earthlink . Net

Company was extremely friendly and helpful. Due to the weather condition the crew had to make several trips out and they were so friendly, it actually felt like a family member coming out. They did an excellent job.

They are very professional and friendly. They showed up when they said they would and did what they said they would. We feel like we got a very good, high quality product. They are a good Christian couple.