They put in our heating and cooling system. The furnace failed after only 12 yrs. They said that was typical (it’s not). So we had to put a new one in. We spent two weeks without heat in the middle of a cold snap. They’ve been out three times in the last week to fix it (thermostat not working, system stopped working, furnace would not turn off), . The guys are all very polite, but They really don’t know how to build and maintain a reliable system. We are disappointed
Description of Work: New furnace
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$5,800
mike M.
07/2024
1.0
heating & air conditioning/hvac
+ -1 more
Installed a poorly designed system on a newly built house. Have spent 3 years chasing the problem with their techs only to find out the issue was poor duct work design combined with insufficient units for the house design. Has taken no responsibility, doesn't communicate and has offered zero relief due to their incompetence. Knew the issue early on, but wanted to find a cheap alternative vs a proper fix. You see a companies true colors when things are bad, not when they're good. Proceed with caution.
Description of Work: Large home install
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100,000
Al M.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kara S.
11/2014
5.0
heating & air conditioning/hvac
+ -1 more
They have good prices and they are knowledgeable. They were very honest with us. Scheduling an appointment was very good.
Description of Work: They replaced a part on our heating system.
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Service Categories
Heating and Air Conditioning
FAQ
Fluette Heating & Air Conditioning LLC is currently rated 3.5 overall out of 5.
No, Fluette Heating & Air Conditioning LLC does not offer free project estimates.
No, Fluette Heating & Air Conditioning LLC does not offer eco-friendly accreditations.
No, Fluette Heating & Air Conditioning LLC does not offer a senior discount.
No, Fluette Heating & Air Conditioning LLC does not offer emergency services.
No, Fluette Heating & Air Conditioning LLC does not offer warranties.
Fluette Heating & Air Conditioning LLC offers the following services: HVAC