Carolina Foundation Solutions LLC

Robert and Marvin were very professional and worked nonstop to get my work done in a very thorough and timely manner. I highly recommend this company.

Just had a great experience with Carolina Foundation Solutions. Andrew provided a clear overview of the options for a bowing basement wall and settling corner. Robert, Wesley, and Marvin did the work. Andrew knew the pros and cons for the solutions and explained them well. I am a tough-minded engineer and have very high standards for worksmanship. Robert, Wesley, and Marvin did a FANTASTIC job. They were punctual, thorough, and professional. They put in helical supports for the corner and carbon fiber straps for the bowing wall. I did not do any comparison pricing.

From the first call speaking to receptionist, to meeting with Bo, to the work having been completed rapidly and SO CLEANLY we have been extremely impressed. Could not recommend more highly.

Contractor never responded to quote request.

My Mom and I own a small cabin in Waynesville and I contacted Carolina Basement Solutions (Carolina Foundation) to come out and evaluate our crawl space underneath the cabin and the structural supports, as well as waterproofing solution. The representative Barry Fletcher came out and was so professional and knowledgeable. He took the time to really take a look at everything and to sit down with me to go over the estimate. I had a ton of questions which he took the time to answer and those questions continued for the next couple of days. He never got tired of answering my questions, he made sure I understood everything and at no time was I ever pressured to sign a contract. I hired this company to do the necessary repairs and am so glad I did. Fantastic experience from start to finish. Would hire them again with no hesitation.

Carolina Solutions returned my call promptly and showed up on time for the estimate appt. It turned out they don’t install the support piers needed to fix the sagging floor in our master bedroom. They recommended someone to do the repair and we are in the process of having that done.

Structural engineer (not CFS) was great, met me and the crew there first day. The crew lead tried to change the engineer's plans. Fortunately, that didn't happen. On 1st day, engineer made it clear that photos of the exposed repair were required prior to covering back up with dirt. That didn't happen until I reminded crew lead, who had some excuse about his phone battery. And they had to dig it back up. Debris cleanup was only done after I said something. Straw wasn't put down as they didn't bring any, and I lost energy to make that happen. In short, be prepared to baby sit.

Representative was very honest in his assessment and no services required.

Perfect from start to finish. They were the first to respond out of three companies and my wife and I did not have to do any leg work the other company wanted me to do. They were very reasonable at the same price as one other. Half the third. As stated we looked at three and they were the best choice by far. They finished in less than a day and cleaned up. My grandfather came over to talk as he is social and loves hard work and the individuals working showed patience not to brush him off while still focusing on the job. That I am thankful for even more than the great work.

Provided a competitive quote for services. Were unable to do framing corrections, but foundation pier solution was at a competitive price. Our buyer cancelled the sale, but I believe the seller went with this company to do the work.

Result achieved efficiently with no damage to interior walls or cracking on brick. Its been approximately 10 years, corrections are stable.

Excellent - Mr. Adams was very honest and checked out foundation and told us that no work was needed at this time.

Since the house was up for sale, I needed to have the work done as quickly as possible. It was done on time and was done very well. I was pleased. I have no idea how much it cost as I was not the owner.

They refused all the revisions requested above. Based on their ratings, I was shocked that they would not agree to these reasonable revisions. I have had concrete contractors do driveways and walkways for me in the past and they were always willing to do either a broom finish or a smooth finish. Isn't it reasonable that they would be expected to compact soil they had removed and put back? Their warranty was a handout which three and one half years old--was it the most current--had they changed it since it had been provided to the salesman and then to me. I challenged them on there refusals, but they just talked about their ratings/reputation and said they didn't have the time to make any additional changes. This seemed so arrogant to me. I used another company instead.

It went very well. Chuck Petzinger (Technical Consultant) was very professional in providing the estimate, ensuring that we consulted with an engineer, and following the engineer's recommendations. Melvyn and the crew also were very professional. They were careful and courteous, and explained the process thoroughly. As far as I could tell, they followed the appropriate procedures closely. The project, scheduled for 2 days, took 2 and a half days. This probably was because they took their time to be careful, allowed me to watch, and explained things as they went. I recommend Carolina Foundation Solutions.

VERY DISAPPOINTING EXPERIENCE! Gary McLamb talks a good game and projects a very professional appearance but regrettably CFS doesn?t deliver. Did not get required county building permit ahead of time which caused extensive project delay and then blamed county for their error. Not respectful of property. For instance, left big ruts in my decorative river rock alongside the road with their large vehicle and then only begrudgingly fixed it on the second visit at my insistence. Also, left a big mess of dirt on my driveway not once but twice (which I then had to clean up twice before rainstorms). This was after I called and respectfully complained about the first occurrence. Over-billed credit card for upfront deposit by several hundred dollars and then gave me an issue about correcting it (which it eventually was through my efforts with VISA). Actual cost came in nearly double the price of the estimate although there was no visible improvement whatsoever in the outward appearance of my home. Once again VERY underwhelming experience. Definitely would not recommend but if you do, be sure to use cash or check for payment!

After reviewing our situation CFS recommended we contact a brick mason to rebuild the support columns. His conclusion was that it would not be a good investment to utilize their services for the repair I needed. He also surveyed our fireplace and attached porch and noted potential areas to keep and eye on. No pressure at all to contract for services, he was very knowledgeable and professional. He provided good background information for us to understand what had caused the problems (ground settling) and how to monitor for future changes. While we did not contract with CFS I would not hesitate to recommend them or use them in the future.

Gary McLamb, their general manager, came, talked with us, made a careful examination of our foundation, from the outside and in the crawl space, then explained the situation thoroughly with us. He did not consider there was any role for his business at this time - which was reassuring! - but suggested several steps he thought would be wise for us to consider. We were extremely pleased with both his courtesy and his professionalism, and we would definitely turn to his business if needed.

Carolina Foundation Solutions was very prompt and professional in assessing the situation/problem of a slab and fireplace hearth we had which had settled due to a void under the slab. Assessment was made in prompt manner and a quote soon thereafter provided. A deposit was paid and men from the company showed up promptly as scheduled, very professional, clean, ensured the job was done well (did not rush it), and fixed the problem. I feel they did a great job and would highly recommend them. They pumped in expandable foam to raise our slab which was best for our situation.

When the work was completed, there was no additional movement for about one year. During that time, I completed the inside of the garage with sheetrock and moldings. Then I noticed additional cracks in the walls of the brick foundation and inside along the sheetrock. This continued and progressively got worse. Finally, in March of this year, I contacted the company again and requested a visit. Both an engineer and company representative came to the house. Neither one of them could agree on why this was happening. After several conversations between the two, they suggested ADDITIONAL work, in which they would then go underneath the concrete slab and secure it again. And, in addition, 5000.00 more cost! I felt they have created additional problems in my garage that were not there when they first touched this structure.

I think his name was Bo. He was right on time in a clearly marked company car and a uniform. He introduced himself and asked about my concerns. I showed him all of my concerns and he did a complete inspection of my foundation including a 360 degree walk around as well as 100% of the crawlspace. The entire time he was explaining what he was looking for. The final conclusion was that the drywall cracks were not a foundation issue just typical settlement/construction on the "long" walls of the house. he noticed a place where water pools close to the house and suggested I get that fixed to prevent damage in the future. With the 100% free inspection done he was on his way and I was relieved not to have a bigger issue, and pleased with the service provided.

They did an excellent job! I have not had any problems with it.

We chose CFS over a competitor because we felt that we were getting the "hard sell" from the competitor. By comparison, we felt that Gary McLamb of CFS did not attempt to oversell the need for or benefits of the services that his company provides. We had consulted with both contractors as well as two different civil engineers to get some clear consensus on how much work needed to be done and how effective it would be. The other contractor's salesman, while pleasant to deal with, went to great lengths to sell us on the need for a much larger project involving other parts of the foundation. One civil engineer had said the additional work was an option, but did not strongly endorse it. The second engineer had recommended against the additional work because he considered it both unnecessary and not guaranteed to work. So, the recommendations we got from CFS agreed more closely with the civil engineers than did the competition's. Gary and his staff were prompt and professional during every interaction. The installers worked efficiently and produced very little dust, which was a pleasant surprise, given that the first step is grinding down a masonry wall in preparation.

Perfect! Loved the rep who came out. Met and exceeded all of my goals. Dependable and open communication!

These guys did great work. They were on time, courteous, and successfully worked around the roots of a mature crepe myrtle which has survived and thrived in the first year after the work was completed.