My wife and I have never had a more pleasant, professional sales and service experience than the one we had recently with Burlington Carpet One, here in east Burlington, NC on South Church Street. We chose them for our carpet project because of Angie's List recs and once again we were not disappointed with the results. Meredith, the sales rep was knowledgeable, courteous, accommodating, and very helpful. She assisted us in finding just the right carpet and pad (dollars vs. quality decisions), carefully explained the advantages of each, enabling us to find exactly what we wanted. She explained their process and timeline from selection through installation, allowed us to take samples back to our home to check color matching. Their project guy showed up precisely on time for the measurement appointment. Then a few weeks later, the 2 man crew that showed up for installation was on time, friendly, quick, courteous, efficient, and did a beautiful job. One of the rooms, the walk-in closet, had numerous angles and cubbies, all of which were perfectly fitted. They even asked us how we wanted the remnants cut up for area rugs and runners, which they then took back to their shop, cut to our specifications, and bound the edges. We seriously considered having this project handled by a big box home store, but we stopped by Carpet One because of their proximity to our home and because of Angie's List. Once we talked to Meredith for a while, we put alternative plans aside. We would heartily recommend these folks to anyone considering any carpeting job. They are the best we've ever encountered. Every piece of the job is handled by their people, and the ones we were involved with were very, very good.
Description of Work: Replaced bedroom and walk-in closet carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,380
Herbert H.
01/2015
5.0
carpet installation, flooring contractor
 + 0 more
Moved all appliances, installed floor and returned appliances to their location. Installed transition strips to adjacent floor.
Description of Work: New vinyl flooring.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Elizabeth P.
03/2014
5.0
flooring contractor, hardwood floor
 + 0 more
Very nice to deal with. Prices were very reasonable, workers were prompt and professional.
Description of Work: Refinished hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
08/2006
5.0
hardwood floor
 + -1 more
I THINK THE PLYWOOD STORE OF BURLINGTON DID AN OK JOB ON MY FLOOR IN MY KITCHEN AND DINING ROOM. THE PEOPLE WERE NICE AND THE SERVICE WAS GOOD. THEY WERE ALSO ABLE TO ANSWER A FEW QUESTIONS I HAD ASKED AND THEY ALSO WERE VERY PUNCTUAL.
Description of Work: THEY INSTALLED HARDWOOD FLOORING IN MY KITCHEN AND DINING ROOM.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
08/2006
4.0
hardwood floor
 + -1 more
I THINK THEY DID ALRIGHT WORK. THEY DID WHAT THEY WERE SUPPOSED TO DO. THEY DID NOT MESS ANYTHING UP BUT THEY ALSO DID NOT GO BEYOND AND DO SOMETHING SPECTACULAR. THEY WERE JUST A REGULAR COMPANY.
Description of Work: THEY INSTALLED HARDWOOD FLOOR IN THE KITCHEN AND THE DINING ROOM.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
08/2006
5.0
hardwood floor
 + -1 more
THE HARDWOOD FLOORS HAVE BEEN VERY EASY TO MAINTAIN AND THEY LOOK GREAT. THEIR WORKERS WERE VERY FRIENDLY AND GOT RIGHT DOWN TO BUSINESS. I THOUGHT THE PRICE WAS REASONABLE AND IT WAS A POSITIVE EXPERIENCE.
Description of Work: THEY TORE UP ALL THE CARPET AND INSTALLED HARDWOOD FLOORS IN MY HOME.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile
FAQ
BURLINGTON CARPET ONE FLOOR & HOME is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
BURLINGTON CARPET ONE FLOOR & HOME accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BURLINGTON CARPET ONE FLOOR & HOME offers free project estimates.
No, BURLINGTON CARPET ONE FLOOR & HOME does not offer eco-friendly accreditations.
No, BURLINGTON CARPET ONE FLOOR & HOME does not offer a senior discount.
No, BURLINGTON CARPET ONE FLOOR & HOME does not offer emergency services.
No, BURLINGTON CARPET ONE FLOOR & HOME does not offer warranties.
BURLINGTON CARPET ONE FLOOR & HOME offers the following services: ALL FLOORING SALES, INSTALLATION, AND REPAIR.