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2.01 Reviews
Showing 1-1 of 1 reviews
Cynthia R.
01/2021
masonry
+ -1 moreThey used about $50 worth of bricks and mortar and the job took about 12 man-hours, which worked out to about $200 per labor-hour and no, they were not willing to negotiate. Tony (the representative that I was working with) told me that he owned the company, but he told my carpenter that he worked for someone. He was not willing to give me the name of the owner. He also told me his company doesn’t take credit cards, so I wrote him a check, although on their website (which I later discovered) it says that they do. On a positive note, the mason did beautiful, high quality work, and the bricks and mortar matched perfectly, so I give them five-stars for workmanship. I give them one star each, however, for price gouging, lack of professionalism, and mostly, dishonesty. Despite the excellent work that the mason did, I do not recommend them and will not hire them again.
Description of Work: Last month I had a handful of masonry work that needed to be done on a small, brick single-family house that I own in Graham, NC. Primarily I needed to install a larger bedroom window to meet the building code, so I needed the opening cut larger and the brick sill rebuilt. I also needed the sill rebuilt on a small (one row, 12 linear feet) brick porch wall, a couple of small openings filled in where there had been various pieces of old electrical equipment that had since been removed, three foundation vents and a brick on the front stairway replaced. I had been quoted $2,450 for the work which I thought was quite high, so I asked for a breakdown of product and hours. I was told that “our system of quotes for residential repairs does not itemize it” which was a ridiculous lie. A system-generated quote is only as good as the information (i.e., hours and product) that you feed into it. They were able to do the work the following day though, so I went ahead thinking that maybe the work would be more involved than I had originally thought, but if it didn’t take as long as they had put in their bid, they would be willing to negotiate.
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Contact information
-, Burlington, NC 27217
http://artmasonryandchimney.com/Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
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Service Categories
Masonry
FAQ
Art Masonry is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
No, Art Masonry does not offer free project estimates.
No, Art Masonry does not offer eco-friendly accreditations.
No, Art Masonry does not offer a senior discount.
No, Art Masonry does not offer emergency services.
No, Art Masonry does not offer warranties.
Art Masonry offers the following services: Chimney Service, Masonry Contractor, Brick Wall, Brick Retaining Walls, Brick Chimney Repair, Masonry, Masonry Work, Stone Masonry; Concrete Driveways, Concrete Patios, Concrete Sidewalks, Concrete Foundation
Contact information
-, Burlington, NC 27217
http://artmasonryandchimney.com/Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed