Appliance Doctor

Great. On time.

We called and made an appointment for Brandon to come take a look. He diagnosed the problem quickly, ordered the part, then returned to install and check the functioning. This is the second time Brandon has been to our home to work on the stove - the 1st 2 occasions, it was under warranty and the burners were not working properly. The installer had not set it up correctly; Brandon had to make a number of adjustments. He returned several times, some of them without charge, until it was working as well as it can work. Brandon displayed such expertise, knowledge, courtesy and professionalism at that time, that we made sure to keep his contact information and when we had another issue, we called him right away. We highly recommend The Appliance Doctor.

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The Appliance Doctor was gracious enough to respond to my questions and provide suggestions for getting my new washer to work. The suggestions were very helpful and appreciated. Though there was no service provided, I will definitely contact him if any such service is needed in the future.

They were very helpful. Responded to emergency right away, the next day which was New Years Eve. There replacement cost for kitchen faucet was too high but he stopped a leak under the sink and restored water to sink. This was a $20 special and well worth it! I would use them again though they are based near Lexington.

Very easy to work with. They were right on time and figured out the problem within 30 minutes. Left to get the replacement part and came back the same afternoon to install it. Overall friendly and knowledgeable.

It went as well as it could have gone. I called several places around my area and none would work on a Samsung, apparently they are difficult?..I had left him a message and within the hour my call was returned and he was able to come out that day to help. It was a great experience. The gentleman was very professional and nice and knew exactly what was wrong, what part he needed, called to ensure the part was in stock, then went to get the part and came back later that same day and installed it. Price was very reasonable, a little extra because of my type of dryer. Overall, I highly recommend them and will use them again in the future.

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They were able to fit me in on short notice. The service men were friendly and proffessional. The price of the repair was reasonable.

Service was provided by the son of the appliance Dr, due to his knowledge of GE dishwashers. He came out within 2 days and completed his work on Labor Day . Numerous parts needed to be ordered but were obtained within a day or so. Over all the work was done quickly and w/o a mess. I would definitely call the Appliance again.

Mr. Porterfield called me back just to let me know that he does not deal with Samsung and he tried to give helpful suggestions. These days, just getting a call back is time to celebrate! I will definitely call him should I have a problem with another appliance.

We were very pleased with his expertise, his reasonable price, and his friendliness.

Extra effort allowed stove to fit perfectly in new countertop.

Serviceman called and was in area and requested permission to come sooner than agreed time; no problem. He was prompt, courteous, and competent!! Ran machine thru diagnostics, verified not disposal, etc before finally having to pull machine out. Problem was disconnected (loose wire). When he put machine back into place, he 'was concerned it should be placed better than installer did (now that's attention to the littlest detail!) While product was still under warranty, there is no charge but I am sure they are very reasonable. They repair all appliances, (kitchen, heater, A/C, etc) and will show up just about day or night. Now that I have their card, they will be my Go-To repair company. Couldn't be more pleased with phone service and repair service this particular Appliance Doctor offers. I've had my fill of chasing down the repair man, playing telephone tag, etc, and that is NOT how THIS company handles their customers. Recommend highly.

THEY KNEW WHAT THEY WERE DOING. IT SEEMED EXPENSIVE, BUT I DID NOT COMPARE THEIR PRICE TO ANYONE ELSE. THEY DID A GOOD JOB BECAUSE WE HAVEN'T HAD PROBLEMS WITH THE DRYER SINCE.