RICE FURNITURE CO

They did a wonderful job and I give them top rating. Overall the job went top notch. I would tell a friend or family that they get these installers and I would recommend that they use the same installer. It's a furniture company and they do all this flooring, they install it. I think everyone around here would know.

Rice sales people did not appear to have adequate knowledge of how to remove existing flooring. Their recommendation was to leave the old under layments in place and install new. This would have raised the kitchen flooring to a level higher that the adjoining foyer and required removal and trimming of 2 pocket doors. I had to remove a section of existing flooring myself to demonstrate how to do job. Linoleum arrived with a defect in some tiles. Rice said that lines were part of pattern and would not replace. Subcontractor installer had no supervision or inspection by Rice personnel during or after installation. Numerous problems occurred during removal of existing flooring and installation of new - new flooring too high under pocket door. I had to remove pocket door and reinstall to get to work. Installer broke pull handle on pocket door trying to force it to move. - installer nicked kitchen cabinets while removing existing flooring - installer dragged dryer across newly installed flooring, scratching flooring, requiring multiple tiles be replaced - Installer did not clean up after completing his work each day, leaving a mess for me to remove daily Eventually we reached the point where we just wanted to get the job done and over. There appears to be a philosophy in Brevard that the quality of workmanship only has to be and quot;good enoughand quot; and Rice Furniture is an example of that.