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Appalachian Technical Services

Computer Repair, Website Design & Development, Phone Repair,

About us

Technology Repair and Sales. Cleaning (removal of viruses), data transfer, installation of windows or other operating systems (restore to factory settings, and save data when possible), repair desktops and laptops, upgrade computers, repair of phones and tablets, replace screens on all electronics, including televisions. Installation of ram or other computer components. Service calls (in-home services) available. Networking, programming, setup of cameras and security systems. Retail sales include cords, chargers, headphones, monitors, printers, routers, repeaters, android watches,android box's tablets, laptops, desktops, blank CDs and DVDs. If we don't have it in stock, we can order if for you!

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

● Component level repair of all types of technology products (computers, tablets, televisions, DVD players, stereos... almost anything electronic) ● Information Technology consulting for small to enterprise businesses. ● Pickup and dropoff of repaired systems. ● Low environmental impact recycling and relife services. ● Reflow and Reballing of ICs ● Game system repairs ● Support for Windows™(Microsoft) and Linux/Unix systems.

Services we don't offer

we will try our best to service any technology product, just ask

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Robbie C.
07/2017
2.0
computer repair
  + -1 more
The charge was $35 half of what it cost
Description of Work: Purchased a new tablet a few days ago from them. The screen was going into a demo mode after a few seconds. They fixed it in less than 5 minutes

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$35

Response from Appalachian Technical Services
Sorry for that . come to the shop and i will give your money back.

Jean M.
03/2016
4.0
computer repair
  + -1 more
I brought the PC in, Sam looked at it gave me a price and an appropriate date 40 pick it up.
Description of Work: Repaired broken housing in laptop.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mark L.
10/2015
5.0
computer repair
  + -1 more
Very helpful and knowledgeable. Box works flawlessly. Going to purchase more boxes and telling friends about this great product.
Description of Work: Sp provided Android Box and technical assistance to ensure I was up a running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Jason L.
10/2015
5.0
computer repair
  + -1 more
This is by far one of the best products that I have ever purchased. I can't believe how many T.V. series and movies that I have access too. My wife, kids, and I love that we can watch any series just by streaming it to our Television. I will definitely be purchasing more of these boxes for Christmas. I would highly recommend this devise to friends and family. I have already cut out all of the movie channels from my cable at home.
Description of Work: I purchased the Android TV Box for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Nathan H.
10/2015
5.0
computer repair
  + -1 more
Sam was very quick to message me once I purchased the box. He kept me informed of when he would mail the package. I received the package 3 days from the day purchased it. I was thrilled with the speed of delivery. Most of all, the product is exactly as described. I love the new TV box! Thanks Sam.
Description of Work: I purchased an Android TV box from him through Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Leith T.
09/2015
5.0
computer repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$30

william D.
10/2014
5.0
computer repair
  + -1 more
I was having a lot of problems with my laptop. Printer wouldn't work; couldn't download programs; couldn't download attachments to my email or documents saved with adobe. Also computer was freezing, Internets Explorer wouldn't work,, then Chrome and Foxfire wouldn't work. Took it to the store where I bought it to the tech. He worked on it and was still trying to work on it when I went to pick it up. He had removed my Adobe Reader, said I didn't need it that he had downloaded Windows Reader. Also couldn't get Chrome to work, finally got Internet Explorer to work. Said I didn't have but 2 little viruses. Also said he downloaded new printer driver. When I tried to use the computer at home, it was worse than ever. I needed the Adobe Reader to open my files and various websites; same problems with Internet, and still wouldn't print. No driver. Took the computer to Appalachian Technical. He immediately recognized what was probably causing my problems, mainly malware. Kept it overnight, fixed the problems on my computer. Brought my printer in when I picked up the laptop, and he downloaded the driver for it. The new malware protection is better than the Norton I had been using even with the free version. The yearly version which I upgraded to is very low priced. Was really pleased with the work, the unusually fast service and the overall competence of the business. Very nice people also. Went way beyond what they needed to for the very reasonable cost. Will keep going there and recommend them to anyone.
Description of Work: Repaired my laptop by checking for viruses, malware, (there were a lot of them), then removed them, checked the computer for other problems. Reinstalled my Adobe Reader, removed by another computer tech elsewhere. Downloaded a driver for my printer and a virus malware program to prevent reinfection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Henry B.
10/2014
5.0
computer repair
  + -1 more
My son's laptop crashed suddenly, while he was working on his homework from AB Tech. It became an emergency situation. It was Sunday and the shop is not open on Sunday, but I drove over there just in case I might catch them there. Sam was there, hard at work. I told Sam that my son had all of his work for all of his classes on that laptop, and that it was an emergency. I said the number one priority was to copy all of his classwork off of the hard drive to a CD (if possible) so that my son could continue working on it today. Fixing the laptop was secondary, since I could let my son use my laptop. If it could not be done, my son could not possibly pass any of his courses because everything was on his laptop. Sam stopped what he was doing, and checked out the laptop. He said the motherboard was shot, but the hard drive was OK. He copied all the AB Tech files onto a CD and gave it to me to take home. He said he would order the motherboard and let me know when it was all fixed. The important thing to me is that he immediately stopped what he was doing, on his day off, and began on my emergency. He copied all my son's college files to a CD, which I took home to a hugely relieved son. At this time, we are waiting for the motherboard; it had to be ordered from overseas and delivery has been slow, so there is no final price yet, although he did not charge me for the CD for my son. He was very pleasant and professional throughout, a pleasure to work with. I will certainly use him again.
Description of Work: Fixed my son's laptop which suddenly would not boot up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tara C.
10/2014
5.0
computer repair
  + -1 more
Laptop computer was overheating and shutting down constantly, they fixed the problems, cleaned it and returned it all in the same day. My computer is now faster, and runs smoothly with no problems . I would highly recommend them to everyone and have already been referring to them,
Description of Work: Repaired computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

    Contact information

    105 WNC Shopping Center Drive, Black Mountain, NC 28711

    http://appalachiantechnicalservices.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development,
    Phone Repair,
    Computer Sales,
    Computer Training,
    TV Repair,
    Office Equipment Repair

    FAQ

    Appalachian Technical Services is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 1:00 PM

    Appalachian Technical Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Appalachian Technical Services does not offer free project estimates.
    Yes, Appalachian Technical Services offers eco-friendly accreditations.
    No, Appalachian Technical Services does not offer a senior discount.
    Yes, Appalachian Technical Services offers emergency services.
    Yes, Appalachian Technical Services offers warranties.
    Appalachian Technical Services offers the following services: ● Component level repair of all types of technology products (computers, tablets, televisions, DVD players, stereos... almost anything electronic) ● Information Technology consulting for small to enterprise businesses. ● Pickup and dropoff of repaired systems. ● Low environmental impact recycling and relife services. ● Reflow and Reballing of ICs ● Game system repairs ● Support for Windows™(Microsoft) and Linux/Unix systems.
    we will try our best to service any technology product, just ask

    Contact information

    105 WNC Shopping Center Drive, Black Mountain, NC 28711

    http://appalachiantechnicalservices.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 1:00 PM