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Celey's Quality Services LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

We are a family owned and operated company in business since 1995. We specialize in new residential construction, but can also handle small commercial projects. We cross train our crews and have several underground, rough-in & trim-out crews. We focus on offering value to our builders by providing trained and knowledgeable contractors who work efficiently to provide you with quality workmanship at affordable pricing. We also concentrate on “green” efforts by installing water saving toilets and faucets. We are educated on the EPA’s Water Sense program and want to help you and the environment. Our crews are OSHA certified and safety trained and operate well maintained vehicles and equipment. Look for our signature burgundy trucks and vans on the highway. To improve efficiency, all of our vehicles are equipped with GPS tracking. We care about their driving, and your safety, so please call to report any unsafe driving. (Calls to brag are also welcomed!) We schedule and dispatch from our Benson office using Nextel radios, mobile phones and email. Please call our main office to schedule your next job with us. Additional contact names - Neil Colville, Tara Colville, Additional emails - neil@celeys.com, tara@celeys.com, Additional phone numbers - 919) 274-0213, Emergency 24 hour phone number-1.800.673.8949 Family owned & operated.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

New construction, renovation, remodel plumbing installation & repair, drain cleaning, water heater replacement, tank less water, sewer & water installation, backflow prevention installation & certification.

Services we don't offer

Countertop replacement, tile replacement, sheetrock repair & replacement

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Photos of past projects

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
0%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-23 of 23 reviews

Velda B.
07/2023
1.0
plumbing
  + -1 more
Well, I was shocked about the horrible service, or NON service I received. THey showed up to give a quote, BUT, they NEVER showed up to do the work, they kept pulling me along for a I know 2 weeks telling me that they were going to send a quote, they NEVER did! When I called, they sent me to a voicemail or I would speak to the installer to promise to send it! I have NEVER been treated like this. HORRIBLE! I was referred by another reputable company. I will surely let them know too! I'm upset because before they went to look at the job, we spent a great deal of time talking about the issue.
Description of Work: The installer NEVER showed up!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ellen V.
09/2017
5.0
plumbing
  + -1 more
They (2) came out, identified certain valves that needed to be replaced, took the faucet apart and determined that it was defective. I had already ordered a replacement faucet knowing that it might be defective. They installed that and it worked perfectly! The technician's name was Shane. They were courteous, friendly, prompt and did excellent work. Shane is very knowledgeable.
Description of Work: Our brand new Kraus Kitchen faucet had an incredibly weak/low flow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
07/2016
5.0
water heater repair
  + -1 more
Excellent. They came on time. Explained what needed to be done. Work was accomplished within the bounds of my hot water heater warranty. I would highly recommend their service.
Description of Work: Hot water heater service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael L.
03/2016
5.0
plumbing
  + -1 more
Tech arrived on time and had the courtesy to remove his shoes before coming inside without me having to ask. He was professional and honest in his assessment of my issues. He had all parts on his truck and was able to perform the job in an extremely timely and efficient manner.
Description of Work: Fixed leak in bath tub faucet and replaced sink disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori E.
03/2016
5.0
plumbing, water heater repair
  + 0 more
Mike called ahead and let me know when he was coming, performed diagnostic tests to find out that I didn't need a new water heater, but instead, new thermostats. He was able to put them in within a half hour and educate me a little more about the generals of water heaters. I found him very professional, super informative, and the cost reasonable. I had a great experience with them and would definitely use them again!
Description of Work: Replacement of thermostats for electric water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Robert B.
12/2015
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith R.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We needed an evaluation of an issue we were having with one of our toilets. The technician arrived on time and evaluated the situation and provided us with potential solutions. I elected to take care of the issue myself and the technician advised me to call them if I needed their assistance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Celey's was contacted to diagnose a water heater that was still under warranty. They came and determined that the electronic control panel was bad. After obtaining a replacement electronic board (which was also bad) they recommended replacing the entire unit. Since I also had a water heater service contract with Duke Energy Progress, they called them and were immediately contracted by Duke Energy Progress to replace the entire water heater. The technicians quickly and professionally drained and removed the old unit and replaced it with a new one manufactured by State. I was completely satisfied with their service, promptness and care during this process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gladys M.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: A leaky faucet was repaired. I cannot remember the date of service

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Chuck A.
09/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They gave me an estimate for work that I was considering. I decided not to do the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dori D.
07/2014
5.0
plumbing
  + -1 more
It was a great experience. The technician arrived when they said he would and fixed the problem in no time. He was friendly and professional. I will definitely hire this Celey's Quality Plumbing again when in need of plumbing.
Description of Work: Fixed a toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Lorraine T.
06/2014
4.0
plumbing
  + -1 more
He arrived on time and he was very professional. He spent no more than 30 minutes assessing the problem. And he did that by flushing the toilet several times and looking around it with his flashlight. He did not need to take it apart and he did not find a leak therefore no repairs were needed. My issue is that he charged us $115. He stated that the amount covered his trip and labor. I feel we were significantly overcharged. For this reason we will not use them again.
Description of Work: Checked for leak in an upstairs toilet.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$115

Mark M.
02/2014
5.0
plumbing, water heater repair
  + 0 more
Great service, price and honest company. What more do you need?
Description of Work: They installed a hot water heater in one of my apartments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kim C.
01/2014
5.0
plumbing
  + -1 more
Great guy, provided good information about the repair and explained everything. I was very pleased.
Description of Work: I used Celey's Quality Plumbing Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Philip A.
11/2013
5.0
drain cleaning, plumbing
  + 0 more
The initial estimate process was easy and they gave us a great price. The work was easy to schedule, went quickly, was professionally done and the plumbers were personable, professional, and left the house the same as when they left it. The icing on the cake was when we thought there was an issue with the venting after they installed the new drain, called with the issue, they came out that day and found that we had clogged the drain. They fixed the clog, fixed a leaking faucet, and removed an old pipe that was in the way. Truly A+ service - customers for life.
Description of Work: Roughed in a washing-machine connection with drain and connected cold water supply to the kitchen sink in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685

Hope C.
07/2013
5.0
drain cleaning, plumbing
  + 0 more
They're awesome! Their service is excellent. Their technicians are very friendly, they're prompt. They schedule when they come. They're very nice technicians.
Description of Work: Celey's Quality Plumbing unclogged two drains for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Celey's Quality Services LLC
We appreciate your loyal business and support. Thank you

Terry U.
06/2013
5.0
plumbing
  + -1 more
Earl came with promised times proposed was very nice to deal with.
Description of Work: Expansion tank on water heater was replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Frank B.
05/2013
5.0
plumbing
  + -1 more
On time, reasonable price, fast and professional.
Description of Work: Review hot water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bobby C.
03/2013
5.0
drain cleaning, plumbing
  + 0 more
It was fine, he does good work. It was a good job. They are reasonable, on time, they just do a good job.
Description of Work: Did the plumbing for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Celey's Quality Services LLC
Thank you (Member name removed). We appreciate your business.

Hope C.
03/2013
5.0
drain cleaning, plumbing
  + 0 more
They are great and I love their service! I think the fact that when I call them, they give me a very specific time when they can come for an appointment. If they are ever late, they will call and let me know.
Description of Work: They have completed plumbing work on an addition I completed and have also completed many repairs on tubs, showers, and toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Celey's Quality Services LLC
It's been a pleasure doing business with you over the years and we appreciate your business very much.

Karen H.
02/2012
2.0
plumbing
  + -1 more
During the plumbing rough-in they neglected to put any support under the bathtub in our master bathroom. had our inspector not found it we would have eventually fallen through while sitting in it. The final work was even worse. We failed the first inspection when the town inspector immediately found a leak under the kitchen sink. I looked arround myself and found a leak on the bottom of the master toilet. I recomended that they not only fix the kitchen sink but tripe check everything else as well before having it re-inspected. They did not take my advice. When the city inspector came out he quickly found another leak by the hot water heater and stopped the inspection. He was furious that they would even bring him out to look at such shotty work and said he would not allow them to use the city as their quality control check. He not only failed the inspection buy hit Celey's with a penalty as well. On top of that our master toilet was still leaking. We still have not passed a final inspection and our moving date has had to be pushed out all because Celey's can't seem to do their job. I will update when/if the work is ever complete.
Description of Work: They were the plumbing subcontractor on a new home I had built.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
3.0


Response from Celey's Quality Services LLC
Can you please tell me your lot, subdivision & builder so that I can investigate and respond. We do not list new construction by homeowner or by the address. Thank you for your help.

Larue C.
12/2011
5.0
plumbing
  + -1 more
Celey's comes when called. They are clean, professional, and congenial. They do not leave a mess and can help you understand the problem they are repairing. We always call Celey's first.
Description of Work: Have requested various services over the years; most recent was sink leak problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Celey's Quality Services LLC
We appreciate your business Member and look forward to continuing to serve you. Please call us again. Thank you!

D Michael S.
09/2011
5.0
plumbing
  + -1 more
They are good. I think they're the best and most of my neighbors use them.
Description of Work: Installing part in bath tub

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Celey's Quality Services LLC
Thank you for your business. We look forward to serving you again in the future.

    Contact information

    6B Old Roberts Rd, Benson, NC 27504

    www.celeys.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Sewer Cleaning,
    Drain Pipe Installation,
    General Remodeling

    FAQ

    Celey's Quality Services LLC is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    Celey's Quality Services LLC accepts the following forms of payment: MasterCard,Visa
    No, Celey's Quality Services LLC does not offer free project estimates.
    Yes, Celey's Quality Services LLC offers eco-friendly accreditations.
    No, Celey's Quality Services LLC does not offer a senior discount.
    Yes, Celey's Quality Services LLC offers emergency services.
    Yes, Celey's Quality Services LLC offers warranties.
    Celey's Quality Services LLC offers the following services: New construction, renovation, remodel plumbing installation & repair, drain cleaning, water heater replacement, tank less water, sewer & water installation, backflow prevention installation & certification.
    Countertop replacement, tile replacement, sheetrock repair & replacement

    Contact information

    6B Old Roberts Rd, Benson, NC 27504

    www.celeys.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed