Well-Loved Piano

Piano Tuning, Musical Instrument Repair, Piano Movers,

About us

At Well-Loved Piano we believe in providing signature piano care that goes above and beyond. Whatever condition your piano is in, we know everything you’ll need to take care of your investment for years and decades to come. Our team of expertly trained technicians are committed to providing full-service care for the piano you love. Start your musical journey with us!

Business highlights

21 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Signature Piano Care including: Piano Tuning, Repair, Cleaning, Appraisals, Pre-Purchase Consulting, Voicing, Regulation, Humidity Control, Online Scheduling For All Services

Services we don't offer

Piano Moving, Harpsichord & Organ Service


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0350 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
4%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 301-350 of 350 reviews

Lance M.
02/2015
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jennifer M.
02/2015
5.0
piano tuning
  + -1 more
unknown
Description of Work: I had the piano tuned and it needed some pitch raising. Tim could not have been more genuine, smart, sharp, kind, professional and caring. His knowledge well exceeds his age and his passion for the instrument and its sound (and general 'well being') is superb. He loves pianos and is terrifically well versed in all areas of piano care. In the future I will have other piano issues tended to by none other than Barnes Piano!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

SUSAN N.
01/2015
5.0
piano tuning
  + -1 more
unknown
Description of Work: They advertised on their website for my area, but would not come out that far. No work was done and Angies list could not find anyone else. I feel that I wasted money on my membership if nothing is serviced in my area. Edgemoor, SC 29712.
Rating CategoryRating out of 5
$99

Response from Well-Loved Piano
[member name removed], I want to apologize for the confusion with our service area. Our website does say we service parts of York County (Fort Mill and Tega Cay) and Lancaster County (Indian Land); however, we do not go as far as Chester County. If it lists Chester County anywhere on our website, I would love to know so I can prevent further confusion. Lastly, I would highly recommend checking out [hyperlink removed]. The Piano Technicians Guild is an organization that helps educate and develop quality technicians. You can search their online database and find local piano professionals to service your piano. You may even be able to find some of those businesses on Angie's List, but I can't speak for their members. Our industry is not as popular on Angie's List, but we are trying to change that! Everyone should have the opportunity to read real stories from real people. We love that about Angie's List. Please let us know if there is any other way we can help in your quest for a quality piano technician. Timothy Barnes, Owner Barnes Piano, LLC [hyperlink removed]

Sherry R.
01/2015
5.0
piano tuning
  + -1 more
unknown
Description of Work: i would use Barnes Piano LLC again. He did not arrive on time due to traffic, but he called me to let me know why he was running late. The piano sounds great and he was professional and personable. The piano had not been tuned recently so he had to spend additional time with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$188

Beth T.
12/2014
5.0
piano tuning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

A Y.
12/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: I purchased the big deal for $99 (for a $239 standard tuning). Tim came out and inspected the piano, gave me a thorough assessment of its condition, told me more about it than I currently new, and explained the different levels of service/repair that were available to me. Because the piano would require more service than the standard tuning, Barnes let me apply the Big Deal to the service call while I evaluated what I wanted to do about the piano. I decided (at this time) not to have the piano worked on, so no actual services were performed. If I choose to have it repaired in the future or purchase another piano, I would definitely call Barnes. The biggest issue with Barnes is that they are currently so busy, it may take a while to get service scheduled.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Mary M.
12/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah F.
12/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: Did an outstanding job of tuning my piano which had not been tuned in several years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Velva W.
10/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kristen R.
10/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia W.
10/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gabriele R.
09/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: I had a great experience with Barnes Piano. Very professional and thorough. I received a lot of great information about my piano and its condition. Can't say enough about this great company and my experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ronna P.
09/2014
5.0
piano tuning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Beverly H.
09/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: Tim Barnes tuned my piano, which also required adjusting the pitch due to length of time since last tuning. Very professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Geneva A.
09/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: Profession service person was on time, efficient, and honest. Our piano could not be tuned because the sound board was cracked but the provider stayed for a time and evaluated the piano, the cost to repair properly, the possible cost to replace and many other things we needed to know. We acquired this service through a special on Angie's List so we felt we got a fair deal. I will use Barnes Piano to service other pianos owned by myself and other family members and friends. I highly recommend the integrity and service provided by this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Richard H.
08/2014
5.0
piano tuning
  + -1 more
Great as stated above!
Description of Work: Tim evaluated and tuned our Steinway Model M and did a superb job. He was prompt, friendly and professional, and worked for 21/2 hours to make sure the piano was perfect. We would use his services again in a heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Thomas K.
07/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

beth H.
06/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Cindy B.
06/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: Cost for a little extra work was high. Estimate for additional work very high. |Other than that, it's good. A few notes may need to be retuned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Kathy M.
05/2014
5.0
piano tuning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Yvette K.
05/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: It is a player piano, and he redid most of the works inside. Very good. Coming back in a couple weeks to do a couple more adjustments he needed to get parts for....will be an additional cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

STUART P.
05/2014
4.0
piano tuning
  + -1 more
unknown
Description of Work: The work was done quickly and professionally. My only concern is that I purchased the $99 special, however, once the instrument was assessed there was an additional $85 charge for the percentage that it was off (out of tune).I wonder if all instruments happen to fall are within the area of overage? |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Well-Loved Piano
[member name removed] Thank you for your review. I understand your concern and question. The short answer is no, every piano we service does not need the extra work your piano required. To be more exact only 46% of the pianos we service need the pitch adjustment that your piano required. The easiest way to understand this is that if your piano has been tuned within the last 6 months there is less than a 10% chance it will need extra work. If it has been 6-12 months since its last tuning it has a 30% chance of needing extra work. If it is more than a year then the odds increase with each passing year. When designing the deal that you purchased our office has to work with Angie's List to provide a price point that is most beneficial to the maximum number of people. If we loaded the deals up with enough services to guarantee that no one would need extra services then the majority of the purchasers would end up paying for service that they never needed. While we try to be open and honest about all of our pricing, if you feel that we were deceptive or misleading in any way then please email me personally. I would like the chance to make it right. timothy@barnespiano.com Sincerely, Timothy Barnes

Rich C.
05/2014
1.0
piano tuning
  + -1 more
unknown
Description of Work: First an foremost I sent them a email plus one to you as well never heard from either of you. No never got the work done but not happy with yr service as well. I guess this company has more work than they can handle, no problem will eventually find someone to do the work...
Rating CategoryRating out of 5

Response from Well-Loved Piano
[member name removed], Thank you for your review. This is Timothy Barnes, Owner of Barnes Piano. After receiving your review I immediately checked all of the emails on our company server for the past 6-12 months, all of our Angie's List purchases/messages for the same time period, and all of my personal email history. I cannot find any record of receiving any email(s) from you or anyone at your address. However, I have no way to contact you to try to discover where the technological glitch occurred. I understand you are upset, I would be too. If you are amicable and can give me a moment of your time I would like to speak to you personally to learn exactly what time/date you sent the messages and whether it was through one of the forms on our website, a traditional email, the Angie's List Message Board, or our live website chat service. If there is a technological failure in our system I would like to discover it and address it asap. I would also like the opportunity to provide you with a discount for our services to try to make amends for this technical difficulty. You can reach me below: (704) 960-4129 office (704) 649-3103 cell (FYI - this forwards to my office assistant if I am in an appointment) (704) 701-3206 Stephanie Rose, my personal assistant's cell. timothy@barnespiano.com stephanie.rose@barnespiano.com I hope we have an opportunity to make amends. Sincerely, Timothy Barnes, Owner Barnes Piano, LLC

Suzanne A.
04/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: Initially we had the coupon tuning, but the piano needed voicing and other work as well, which explains the additional cost. Tim Barnes spent a lot of time and care on the piano, even calling out-of-state experts for their opinions. We're satisfied with the outcome and appreciate his efforts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Judith B.
04/2014
5.0
piano tuning
  + -1 more
unknown
Description of Work: He brought my piano up to pitch and then did fine tuning. He also diagnosed the repairs my piano needs and a hierarchy of needs in which to do them. He was very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Contact information

122 Woodbend Dr, Belmont, NC 28012

https://www.well-lovedpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair,
Piano Movers,
Drywall,
Interior Painting

FAQ

Well-Loved Piano is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Well-Loved Piano accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Well-Loved Piano does not offer free project estimates.
No, Well-Loved Piano does not offer eco-friendly accreditations.
No, Well-Loved Piano does not offer a senior discount.
No, Well-Loved Piano does not offer emergency services.
No, Well-Loved Piano does not offer warranties.
Well-Loved Piano offers the following services: Signature Piano Care including: Piano Tuning, Repair, Cleaning, Appraisals, Pre-Purchase Consulting, Voicing, Regulation, Humidity Control, Online Scheduling For All Services
Piano Moving, Harpsichord & Organ Service

Contact information

122 Woodbend Dr, Belmont, NC 28012

https://www.well-lovedpiano.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM