Well-Loved Piano

Tim was wonderful. He arrived right on time. He worked for quite a while on our piano and seemed to be meticulous in the tuning of the instrument. He checked out other parts of the piano that I was concerned about and thoroughly explained to me the cause of my concerns. He did an excellent job tuning our piano and was friendly and accommodating. I gave a "B" on quality because the piano is now out of tune again. I don't know if it has something to do with the tuning Tim did or if it is due to our piano. (I suspect it is our piano.) I intend to call him and see if something can be done. Tim came back to check on the piano. He explained the problem with the previous reason I gave them a B for quality. It had nothing to do with the work he performed, but rather my piano and the environment it is in. He provided detailed explanations for what to do to remedy the situation. I recommend him highly and give him an A+ for everything!

When I bought this "Last Chance-$85 for $165 of Tuning or Repair Services!" I really thought I would be getting my piano tuned for $85, since I had most recently paid $150 for tuning a couple of years ago. Turns our I needed another $160 worth of work done. To be fair, as soon as I signed up they emailed a price list sugesting there may be additional cost, so I was not totally surprised. However, it still had the feel of a bait and switch, since I never would have agreed to pay $245 to tune it if I had known this total cost up front.

check the list, bought the service, the service was delivered incredibly well... just the way it should happen

I needed the piano to be tuned & had no where to start, so I went to Angie's list. The listing for Barnes Piano was quite impressive, so I decided to give it a shot. They were pretty booked for the next 3 weeks or so when I called...so I scheduled service for about 4 weeks out. A few days later they called & were able to move the appointment up significantly. He diligently work the sorry notes back to their "home" & it now sounds great. The folks at "Barnes" are very personable and pleasant to work with. We are quite pleased.

Tim was professional and punctual. He gave me a detailed explanation of the services he was performing and why they were necessary. His technical ability was very apparent and he took his time, ensuring that the job was done thoroughly. He took time to educate me on how to take care of my piano in the future, including helping me to select a product that would eliminate the need for future professional cleanings. I will use Barnes Piano on an on-going basis for my piano servicing needs. I was very pleased with the level of service.

Tim, the owner, is the perfect small business owner! He is extremely efficient in all aspects of the business-comunicates reminders thru email, and calls when he is on his way. He handles himself in a professional way, yet is so friendly. I could not be happier with the service!

Timothy Barnes was asked to tune our piano on a very short notice. He managed to squeese us into his schedule and came literally next morning. He sounded like a knowlegable educated person and he has done tuning well.

I first hired Timothy Barnes via a Big Deal simply to tune an old piano that I just inherited from my parents. He turned out also to have a lot of expertise in repairing player pianos. I've hired him since then to do substantial repairs, and will bring him in later for more. He's very knowledgable, honest and careful, though he's not cheap!

Timothy was great to work with. He replaced some plastic pieces that had disintegrated as a bonus. We'll be having him come back anually.

Tim is very timely and professional. We used him based on recommendations from others and have been very satisfied. I just wish I had know about the Angies list coupon! I will just have to use it next time.

Did a good job tuning the piano.

Our piano sounds great...we are very satisfied! We will definitely have Barnes return when our piano needs tuning or servicing again.

My piano hadn't been tuned in about 10 years, so I was afraid to have a tuner come to my house! Tim did a fabulous job and my piano sings again. Everything about Tim's company was professional - from the appointment set up until the call after the tune up to make sure I was satisfied. Tim came when he said he would. I ended up using a coupon so I don't know what his regular prices are, but his services are professional and of highest quality. I will use Barnes Piano again, but I won't wait 10 years to get my piano tuned again. :)

So far our first impressions are one of professionalism and courtesy.

I bought an old, very worn upright piano from a thrift shop and just wanted to see how much repair work and cost would need to be used to bring it up to playable condition. Tim was extremely professional and knowledgable. He went through all of the parts and issues with me, and even showed me how to look for problems on my own if I decide to again shop the used market in the future. He made honest and forthright estimates and made a sound recommendation, despite the fact that it was not the most financially lucrative option for his business. He offered a lot of extra information other then what I specifically asked him to comment on today. I would recommend him to anyone looking for piano servicing, and will absolutely use his services when I have a playable piano in the hopefully very near future!

Tim was prompt and professional. I am comfortable with him in my house. I have used him before and will use him again.

Tim was very punctual - he had called before hand to see if I would be open to him coming earlier than the scheduled time which I was. He called in advance to confirm what time he would arrive. He is very knowledgeable about pianos and their care and maintenance and did a great job of explaining what he was doing and other services for my piano that I might want to consider in the future. He did a very thorough job and the piano sounds great!

Barnes Piano arrived on time and immediately got to work assesing our piano. He then performed what turned out to be the best tuning we ever had. We would highly recommend this company and will most definately use them again.Top notch all the way!

The tuner arrived on time and was friendly and professional. Took time to make sure the work was of quality and discussed anything with me ahead of time that we may not have discussed prior. The tuning job was excellent and he send me additional estimates for some work I might want to do to improve the performance of my upright Steinway Piano. I am so happy to have found a quality company to work on my piano.

Did great job. Very personable. Very knowledgeable.

They were excellent. We really, really liked what they did. They came out and they thoroughly cleaned and tuned the piano. For the same cost, they did more than you might normally do with a piano tuning. Additionally, they followed up when they thought the time had lapsed when the piano may have needed to be re-tuned. We appreciated them for calling back to check on that. We were very pleased with their service.

Had to get a couple of pitch raises on our old grandmother's piano

Efficient and excellent work. Our piano sounded fantastic after the technician was done.

They did an excellent job! Our piano was very out of tune. It had to be tuned twice. It was a very professional job! Will use them again!

He was very professional, punctual and had excellent knowledge of his craft. I was very pleased and plan to use him again. I also recommend him to anyone in need of a piano tuner.