At Well-Loved Piano we believe in providing signature piano care that goes above and beyond. Whatever condition your piano is in, we know everything you’ll need to take care of your investment for years and decades to come. Our team of expertly trained technicians are committed to providing full-service care for the piano you love. Start your musical journey with us!
Business highlights
22 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly
Services we offer
Signature Piano Care including: Piano Tuning, Repair, Cleaning, Appraisals, Pre-Purchase Consulting, Voicing, Regulation, Humidity Control, Online Scheduling For All Services
Tim was wonderful. He arrived right on time. He worked for quite a while on our piano and seemed to be meticulous in the tuning of the instrument. He checked out other parts of the piano that I was concerned about and thoroughly explained to me the cause of my concerns. He did an excellent job tuning our piano and was friendly and accommodating. I gave a "B" on quality because the piano is now out of tune again. I don't know if it has something to do with the tuning Tim did or if it is due to our piano. (I suspect it is our piano.) I intend to call him and see if something can be done. Tim came back to check on the piano. He explained the problem with the previous reason I gave them a B for quality. It had nothing to do with the work he performed, but rather my piano and the environment it is in. He provided detailed explanations for what to do to remedy the situation. I recommend him highly and give him an A+ for everything!
Description of Work: The piano was tuned and minor repairs made.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from Well-Loved Piano
[member name removed], Please do call and I will swing by to check it out. The changes in the weather we have had in the 5 weeks between your tuning and this review has been enough to pull a piano out of tune if your home's relative humidity has changed since then. How quickly a piano goes in and out of tune is determined more by changes in relative humidity in the home than anything else. Tim
KEN Q.
05/2013
4.0
piano tuning
+ -1 more
When I bought this "Last Chance-$85 for $165 of Tuning or Repair Services!" I really thought I would be getting my piano tuned for $85, since I had most recently paid $150 for tuning a couple of years ago. Turns our I needed another $160 worth of work done. To be fair, as soon as I signed up they emailed a price list sugesting there may be additional cost, so I was not totally surprised. However, it still had the feel of a bait and switch, since I never would have agreed to pay $245 to tune it if I had known this total cost up front.
Description of Work: Mr Barnes did a great job tuning my old piano. It did take a long time to schedule the tuning, about 6 weeks out from when I called for an appointment, but that is clearly a sign of the popularity of the deal. He was punctual, knowledgeable and nice.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$245
Response from Well-Loved Piano
[member name removed], Thank you for the critique. Our services are in high demand and we work hard to schedule an appointment as quickly as our joint schedules will allow. However, September-May is our busiest time of the year when more lead time is necessary to schedule an appointment. Regarding your comments on price, pianos need to be tuned every 6-12 months. If they go any longer than this then additional work is required that can double the time required to tune the piano. As you mentioned it had been several years and the piano had been moved around during while was done on your floors. Both these things contributed to your piano needing extra work. As we discussed before and during the appointment this was the cause for the extra fee you referenced. Sincerely, Tim
Dawn H.
05/2013
5.0
piano tuning
+ -1 more
check the list, bought the service, the service was delivered incredibly well... just the way it should happen
Description of Work: Piano sounds insanely great! My husband says he is a nice guy, who really knows his stuff.... that is much higher praise than anything i could write.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Dan B.
04/2013
5.0
piano tuning
+ -1 more
I needed the piano to be tuned & had no where to start, so I went to Angie's list. The listing for Barnes Piano was quite impressive, so I decided to give it a shot. They were pretty booked for the next 3 weeks or so when I called...so I scheduled service for about 4 weeks out. A few days later they called & were able to move the appointment up significantly. He diligently work the sorry notes back to their "home" & it now sounds great. The folks at "Barnes" are very personable and pleasant to work with. We are quite pleased.
Description of Work: Piano tuned...our piano had not been tuned in about 8 years or so....so it was badly needed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
susan P.
04/2013
5.0
piano tuning
+ -1 more
Tim was professional and punctual. He gave me a detailed explanation of the services he was performing and why they were necessary. His technical ability was very apparent and he took his time, ensuring that the job was done thoroughly. He took time to educate me on how to take care of my piano in the future, including helping me to select a product that would eliminate the need for future professional cleanings. I will use Barnes Piano on an on-going basis for my piano servicing needs. I was very pleased with the level of service.
Description of Work: Tim cleaned, repaired and tuned my piano. He also gave me great advise on how to keep it in good working order and dust free. He helped me select a product that would eliminate the need for paying for a cleaning in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Joan E M.
04/2013
5.0
piano tuning
+ -1 more
Tim, the owner, is the perfect small business owner! He is extremely efficient in all aspects of the business-comunicates reminders thru email, and calls when he is on his way. He handles himself in a professional way, yet is so friendly. I could not be happier with the service!
Description of Work: We have a Yamaha Baby Grand and hired Barnes Piano to tune our piano after we moved. We continue to have it tuned avery 6 months, as a piano is an investment and we want to take care of it!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Natalie S.
03/2013
5.0
piano tuning
+ -1 more
Timothy Barnes was asked to tune our piano on a very short notice. He managed to squeese us into his schedule and came literally next morning. He sounded like a knowlegable educated person and he has done tuning well.
Description of Work: Our piano has not been tuned for 12 years. One pedal was not functional. The pedal was repaired instantly. Tuning was done well too.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
David P.
03/2013
5.0
piano tuning
+ -1 more
I first hired Timothy Barnes via a Big Deal simply to tune an old piano that I just inherited from my parents. He turned out also to have a lot of expertise in repairing player pianos. I've hired him since then to do substantial repairs, and will bring him in later for more. He's very knowledgable, honest and careful, though he's not cheap!
Description of Work: Piano tuning, reinforcing some cracks in the soundboard, replacing a player-piano pump, repairing several other parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Heather B.
03/2013
5.0
piano tuning
+ -1 more
Timothy was great to work with. He replaced some plastic pieces that had disintegrated as a bonus. We'll be having him come back anually.
Description of Work: Timothy came and tuned my grandmother's piano that hasn't been tuned in about 20 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
DEB M.
02/2013
5.0
piano tuning
+ -1 more
Tim is very timely and professional. We used him based on recommendations from others and have been very satisfied. I just wish I had know about the Angies list coupon! I will just have to use it next time.
Description of Work: Tim has tuned our new Kawai upright piano twice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Michael A.
02/2013
5.0
piano tuning
+ -1 more
Did a good job tuning the piano.
Description of Work: I took advantage of the special. This was a piano that had not been tuned for at least 10 years. It took more than the advertised special price, but that was expected.In a few hours he had the piano sounding very good again. Very saitisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Karin P.
02/2013
5.0
piano tuning
+ -1 more
Our piano sounds great...we are very satisfied! We will definitely have Barnes return when our piano needs tuning or servicing again.
Description of Work: After moving our piano from Ohio to North Carolina, it was in dire need of a tuning and check up. We found Barnes Piano on Angie's List and decided to call after reading the reviews.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Andrea G.
02/2013
5.0
piano tuning
+ -1 more
My piano hadn't been tuned in about 10 years, so I was afraid to have a tuner come to my house! Tim did a fabulous job and my piano sings again. Everything about Tim's company was professional - from the appointment set up until the call after the tune up to make sure I was satisfied. Tim came when he said he would. I ended up using a coupon so I don't know what his regular prices are, but his services are professional and of highest quality. I will use Barnes Piano again, but I won't wait 10 years to get my piano tuned again. :)
Description of Work: Piano tuning of an upright Yamaha piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jerry L.
02/2013
5.0
piano tuning
+ -1 more
So far our first impressions are one of professionalism and courtesy.
Description of Work: A date of service has been set. His communication and answers to questions have been rapid and very responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Shiloh S.
02/2013
5.0
piano tuning, musical instrument repair
+ 0 more
I bought an old, very worn upright piano from a thrift shop and just wanted to see how much repair work and cost would need to be used to bring it up to playable condition. Tim was extremely professional and knowledgable. He went through all of the parts and issues with me, and even showed me how to look for problems on my own if I decide to again shop the used market in the future. He made honest and forthright estimates and made a sound recommendation, despite the fact that it was not the most financially lucrative option for his business. He offered a lot of extra information other then what I specifically asked him to comment on today. I would recommend him to anyone looking for piano servicing, and will absolutely use his services when I have a playable piano in the hopefully very near future!
Description of Work: Evaluation and estimate of repairs needed for old, used upright piano
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sandra & Rich M.
02/2013
5.0
piano tuning
+ -1 more
Tim was prompt and professional. I am comfortable with him in my house. I have used him before and will use him again.
Description of Work: Piano tuning
Rating Category
Rating out of 5
Yes, I recommend this pro
$105
Sharon E.
01/2013
5.0
piano tuning
+ -1 more
Tim was very punctual - he had called before hand to see if I would be open to him coming earlier than the scheduled time which I was. He called in advance to confirm what time he would arrive. He is very knowledgeable about pianos and their care and maintenance and did a great job of explaining what he was doing and other services for my piano that I might want to consider in the future. He did a very thorough job and the piano sounds great!
Description of Work: Tim tuned my piano which involved several pitch raises as it had been quite a while since it had last been tuned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
David A.
01/2013
5.0
piano tuning
+ -1 more
Barnes Piano arrived on time and immediately got to work assesing our piano. He then performed what turned out to be the best tuning we ever had. We would highly recommend this company and will most definately use them again.Top notch all the way!
Description of Work: Barnes Piano Company provided the best tuning we have had in 30 years. We have an old, fully restored Baldwin Grand, and it now sounds fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Pamela F.
01/2013
5.0
piano tuning
+ -1 more
The tuner arrived on time and was friendly and professional. Took time to make sure the work was of quality and discussed anything with me ahead of time that we may not have discussed prior. The tuning job was excellent and he send me additional estimates for some work I might want to do to improve the performance of my upright Steinway Piano. I am so happy to have found a quality company to work on my piano.
Description of Work: Great! Very professional, was willing to take time to answer my questions about my piano.
Rating Category
Rating out of 5
Yes, I recommend this pro
$160
BRIAN W.
01/2013
5.0
piano tuning
+ -1 more
Did great job. Very personable. Very knowledgeable.
Description of Work: Did pitch raise as well as fine tuning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DONALD G D.
01/2013
5.0
piano tuning
+ -1 more
They were excellent. We really, really liked what they did. They came out and they thoroughly cleaned and tuned the piano. For the same cost, they did more than you might normally do with a piano tuning. Additionally, they followed up when they thought the time had lapsed when the piano may have needed to be re-tuned. We appreciated them for calling back to check on that. We were very pleased with their service.
Description of Work: I purchased a Big Deal for tuning and repair service for our mid-sized grand piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michael J.
01/2013
5.0
piano tuning
+ -1 more
Had to get a couple of pitch raises on our old grandmother's piano
Description of Work: Great Service. Would definitely use again
Rating Category
Rating out of 5
Yes, I recommend this pro
$240
DEBORAH A.
01/2013
5.0
piano tuning
+ -1 more
Efficient and excellent work. Our piano sounded fantastic after the technician was done.
Description of Work: Piano tuning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sarah W.
01/2013
5.0
piano tuning
+ -1 more
They did an excellent job! Our piano was very out of tune. It had to be tuned twice. It was a very professional job! Will use them again!
Description of Work: He tuned and fixed keys on our old piano. Do call for an appointment. The tuning takes a few hours so don't think it can be rushed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Georgia D.
01/2013
5.0
piano tuning
+ -1 more
He was very professional, punctual and had excellent knowledge of his craft. I was very pleased and plan to use him again. I also recommend him to anyone in need of a piano tuner.
Description of Work: Mr Barnes came to tune our antique baby grand piano. It had been neglected for some years. He also did a necessary repair on it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Piano Tuning,
Musical Instrument Repair,
Piano Movers,
Drywall,
Interior Painting
FAQ
Well-Loved Piano is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Well-Loved Piano accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Well-Loved Piano does not offer free project estimates.
No, Well-Loved Piano does not offer eco-friendly accreditations.
No, Well-Loved Piano does not offer a senior discount.
No, Well-Loved Piano does not offer emergency services.
No, Well-Loved Piano does not offer warranties.
Well-Loved Piano offers the following services: Signature Piano Care including: Piano Tuning, Repair, Cleaning, Appraisals, Pre-Purchase Consulting, Voicing, Regulation, Humidity Control, Online Scheduling For All Services