About us
Reviews
3.73 Reviews
Showing 1-3 of 3 reviews
Tami B.
09/2019
floor cleaning
+ -1 moreI am also emailing the Corporate Office since the Gastonia location does not seem to be committed to customer satisfaction and customer service. We utilized your services on 08/13/19 order #175216 for our master bedroom and they upsold us to spend $400 instead of what we originally wanted done, but ok, we're suckers, I guess. That left our floors looking dull and dry and stripped. So, we contacted SS and they send the same guys out on 0817/19, order #175467 to do something, which honestly, it did work. We noticed what looked like water drops in our living room where the guys had gone through to get to our bedroom as explained above and that weekend, I did my usual cleaning by sweeping and I had intented to mop to get up those dried water spots on my hardwoods....except they wont' come up! I've gotten down on my hands and knees trying to scrub, but nothing is working! So, we report this to the Gastonia location who has refused to come back out to rectify this situation. Something about it had to be the same guys, Brian the "Manager" said. What a crock?!? You didn't clean up your mess and now I'm stuck with this until YOU are available? Now, it's been 3 weeks and I'm LIVID! NO............I don't want the same guys back at my home EVER! NO....I'm not going to take time off of work to meet you! We have been MORE THAN PATIENT WITH YOU PEOPLE! I honestly can't understand why I'm reaching out YET AGAIN for you to fix what you've done! Brian? Do NOT call me! IF ANYONE ACTUALLY DOES CARE, it had better be a District Manager or someone higher who actually gives a crap. I spent $400 for 1 room and ya'll can't get it right?!? I'm blasting on Facebook, Yelp, everywhere because this is crazy and I've had it!
Description of Work: Hardwood Floor Cleaning
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$400
Rebecca B.
08/2016
upholstery cleaning
+ -1 moreunknown
Description of Work: The staff were punctual and polite the entire time they were here. They worked together well and were very efficient. They got the work done well in minimal time. I was very pleased!
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Yes, I recommend this pro
LINDA A.
07/2013
upholstery cleaning
+ -1 moreThey did a really good job.
Description of Work: They were able to get the cat urine stain out of the couch.
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Yes, I recommend this pro
Contact information
Hwy 321 N, Belmont, NC 28012
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Upholstery Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning
FAQ
Stanley Steemer is currently rated 3.7 overall out of 5.
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
No, Stanley Steemer does not offer warranties.
Contact information
Hwy 321 N, Belmont, NC 28012