Meese Jewelry Company

This is my second ring design from Meese. The first, my engagement ring, was pretty although it took lots of nagging to get the ring in time for the proposal, and the wedding bands almost weren't done in time for the wedding--with months of advance notice for both. Unfortunately my husband passed away and I went back to her to purchase a simple band of topaz, my husband's birthstone. Christina was aware of the sensitive/emotional reason for the band and why I wanted it quickly. She promised 6 weeks. I paid, in full $320.25 on the day I ordered. After this when I asked if it was ready, she kept telling me she wasn't happy with the design, and to keep giving her more time. At one point I agreed to change the design of the stones, so that it may meet her specifications, so that I could at least get the ring. I only wanted a band of tiny topaz stones; nothing out of the ordinary. She kept stalling and stalling so after 4 months she said she would give me my money back. It's been over a year, and still no ring and no refund. I filed with the BBB, and still no resolution. She kept claiming it was the bank's fault for not issuing the refund so at one point I said can you just give me a check instead and she said she didn't have enough money to give me a check refund. I try to shop local and support Belmont businesses, but this seems like not only bad business but especially cruel considering she knew my husband from our previous purchase, and knows I'm a widow with 4 children now--this was a big expense to me. Now over a year later, I have nothing to show for the $320.