Dry Pro Foundation and Crawlspace Specialists

They were excellent and worked hard. They got it done in the two days they said it would take. They answered my husband's questions as they went along. Everything was cleaned up when they left. For the work they did, I would say the price was right on target. They did a very neat job and looks nice. They were very responsive and attentive. I would use them again if necessary.

Service was excellent. This is the second house that dry pro has waterproofed for me. I am completely satisfied. Clean-up was very well done. The crew was very professional. Many thanks to Adam, Raul, Diego, Jean and Anthony. I recommend the dry pro system and the dry pro people to anyone who wants the job done right the first time.

They're very good and helpful. They do everything they can to make you happy.

It went well. I was not t home when the inspection was done, but the technician followed up with a phone call and gave me a detailed description of his finding and the service he performed.

Charles who was the service tech was extremely knowledgable and professional and performed the servicing required on the system including removing and reinstalling the new check valve. The system was functioning properly and Charles reviewed the repairs and checks he made to the system and also provided me a written report of the servicing. Overall Charles and Dry-Pro exceeded my expectations, both from a servicing and cost/value perspective. I would recommend them to anyone with similar needs or water related issues in a crawl space or basement environment.

The DryPro workers (Cory and Marco) were prompt and professional and the job was finished to my satisfaction (and I'm very demanding). I found DryPro on Angie's List and I am very pleased with their service. I would not hesitate to work with DryPro in the future.

Mr. Keeter said it was not serious and recommended a few procedures we could do ourselves to remedy the problem. We asked him to bill us for his trip and time, but he refused. I've got his card, and if we ever have another related problem, he's the first one I'll call.

DryPro has always come as scheduled and performed their work in a timely manner and left the site clean. Their estimates are fair and the final statement is at or below estimate.

This is the best thing I have ever done for my house! Our next home will have this same crawl space work done. We built our home in 2001. We had problems with water under the house in the crawl space when it rained more than one inch in a day. We tried all kinds of solutions: French drains, new gutters, landscaping alternatives none of which worked. We spent hundred and hundreds of dollars and nothing worked. We called Dry Pro they sent a rep out, he spoke to us about what their company could do and how much it would cost.He was right on EVERYTHING!IT HAS SOLVED OUR WATER PROBLEM> Anyone that is going to build a house must contact Dry Pro to discuss options for keeping your crawlspace clean and free from water.We loved working with this company. They were professional and took us step by step what we could expect.I strongly recommend this group!

After deciding to convert our crawl space to unvented, I contacted Dry Pro for an appointment to discuss my options. Mike Massenrang responded promptly and we met. He was very knowledgeable and we had a good discussion about my options and what would work best to accomplish my goals. My main goal was to lower the humidity in the crawl space to the point that it would not support mold growth. Mike and I settled on a mid-priced option that we would try with the option of adding a dehumidifier later if necessary. I wanted a quality job to go with the work I had already done and they delivered. The installation crew headed by Ed exceeded my expectations. I understand how hard this work is. We have lived in this house 18 years and I had wanted to upgrade the crawl space for a long time. They were prompt. The quality and quantity of their work was superior. They took pride in their work. And they finished on time. No mess. Complete cleanup. The transformation of my crawl space is amazing. My humidity readings are below what I had hoped for and I expect them to stay that way. Based on the quality of the work done, I am glad I chose Dry Pro. I had contacted 2 other companies. One never showed up. The other one was slightly less expensive, but after discussing my expectations with them, I felt Dry Pro was the better value. I got what I wanted at a fair price.

Very positive experience overall from start to finish. Hope system performs as advertised over time.

Love these guys! They could have sold me a bigger job but gave me just what I needed. Showed-up on time, worked continuously and cleaned before they left.

The job went on well. They were very clean, methodical and explained things to me. They were very thorough than other people who I had to look at the job and presented me with an overall plan before they started. I will use them again in the future.

Though I had wondered if it was worth $115.00 just to change the dehumifier filter and change batteries in the monitor, I feel I got my money's worth by having a knowlegeable professional do this while checking out the dehumidifier and condition of my crawlspace.

We have been completely happy with the work over the past three years. We have had no issues with any of the work installed. The basic maintenance call went very well. The service technician, Mr. Crews, was competent, professional, and courteous. He was knowledgeable about his work and we are please with his workmanship. The overall experience for us was a 5 star rating.

They were great and very professional. They showed up on time and did what they said they would do. They were very understanding and informative. They were not pushy and gave us tips and advice on things that we could do to help us that would not necessarily profit them. They offered very conscientious customer service.

I had a sealed crawl space from a few years back, but at the time the company that installed it offered no dehumidification. My inexpensive dehumidifier from Lowes died and so I wanted to invest in a high quality dehumidifier that really worked. Humidity was running at 55% to 70%. I called Scott at Dry Pro to order the Sani Dry CSB unit. They were back ordered and my vacation conflicted with the delivery date, so Scott came by on a Saturday and gave me a loaner unit to use until I returned from vacation. Dani came on the scheduled date to install. He was very thorough and detailed. Installed and cleaned up well. I called a day later with questions on humidity levels and Kevin in service was very helpful. Humidity now running from 35% to 45% on the "extra dry" setting. Great job, Dry Pro!

They did a superb job! We are really happy with the work.

Dry Pro did everything in a timely fashion, from estimate to execution. All their personnel were very professional, knowledgable and and great to work with. After they were done you could almost could not tell anyone had had been there! Within days of completion of this project we had a hugh storm, and it was very apparent that the drain they installed was doing just what it was intended to do. We are very pleased with the wok they did, and would not hesitate to use them again.

Great, exactly the way I wanted with work done to high standard.

was able to set an appointment quickly that fit in my schedule. dry pro examined my crawl space, suggested a solution, drew up a plan and gave me an estimate. was able to schedule installation quickly. work done neatly, waiting to see if problems are resolved. so far, so good.

This was done in three phases: mold remediation and insulation removal, wood work repair, water proofing. The whole project was estimated to take about two weeks and they ended up finishing about two days early. AdvantaClean did the first part, and I will rate them separately. Dry=Pro first took care of all the wood structure repair, which went according to schedule. After that they came in and did all the waterproofing stuff. The price I paid came in exactly as quoted. While they were in my crawlspace doing the estimation, they accidentally detached a wire that set my burglar alarm off. I then decided it would be a good idea to leave it off while they did the work, which is a good thing because they took out a couple of additional wires during this install. ADT (alarm company) charged me $272 for the repairs, which Dry-Pro deducted from the bill. I also had my usual electrician (Bobby with David Long Electrical - HIGHLY recommend) come in and wire the dehumidifier and sump pump in. Dry-Pro has an electrician they use that charges $350, which is about the same that David Long charged. All in all, I have to have one of the best looking, driest crawlspaces in all of Charlotte. Was it worth $12,300? I don't know as I didn't send it out for bid. I will say that if we had another summer like last summer, though, I was at risk of going from a very minor mold problem to something much more serious and expensive. That's off the table now, which is definitely worth something.

I had the job done in August 2010 (don't recall exact date). However, immediately after completion of the job I notified the company I was concerned about the outside appearance of my house, as the foundation vents they had to saw in half to close had pieces of plastic and wire hanging down from them. I was also concerned I had seen black trash bags used behind the vents in closing them, as I knew trash bags were generally biodegradable and would not last long. The first company representative sent out agreed the vents were unslightly and said they would be replaced. Another representative came out after the dehumidifier took a long time to start draining water, and he corrected a problem with a drain line that had been installed stapled shut and said the vents should have been closed with a higher mil plastic and not the black trash bags I saw the installers use. He said someone would come out and redo closing the vents with the correct materials. After this was done, I still found several vents that had never been closed at all. The company came out a few more times and when I walked around the house for a final inspection, I found a vent that had been closed only with black plastic with no styrofoam insulation installed behind it. This was corrected on the spot and a month after the job was originally done, it was finally completed satisfactorily. Thus the negative aspects of dealing with Dry Pro was having to repeatedly inspect the work being done myself. I had to take off work several times to meet with supervisors at the house and twice they never showed up (once they left a message they could not make it on my home phone that I did not get until I got home; another time I was told they had decided to come earlier in day and no one called me). However, the bottom line, which is good, is that I got the type of moisture control I was looking for. Along the way I was assured by everyone at Dry-Pro that they were customer service oriented and that the job would be completed to my satisfaction, which it eventually was. I was told the problems with my job were brought to the attention of the owner, Ron Weatherly, and were being dealt with. I am putting my most weight on the positive fact that I have gotten the moisture control I needed.

From start to finish this is one of the best service experiences I have ever had. They were extremely polite, professional, and courteous. Not to mention, they did an exceptional, above and beyond, job. I highly recommend this company and will definitely call them again for any needs in the future.

I still haven't done anything on that. They were a little high pricewise. I was there when they came to do the estimate. They walked through the house and examined the floors. They were very thorough. They were very professional. They handed out a packet explaining all the problems that you could have and why. It was really very good. I haven't done any other estimates so I can't compare to their price as yet. I would possibly use them in the future if the estimate turns out alright.