Dry Pro Foundation and Crawlspace Specialists

Basement Waterproofing, Foundation Repair, Drain Pipe Installation,

About us

Dry Pro Foundation and Crawlspace Specialists, founded in 1999, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, structural repair, crawl space encapsulation, dehumidification, and concrete leveling needs. They are a full-service company specializing in residential and commercial foundation repair, waterproofing and concrete repair solutions in the greater Charlotte, North Carolina area and parts of South Carolina. Dry Pro is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.

Business highlights

26 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Basement Waterproofing, Crawl Space Repair, Concrete Lifting, Gutters, Driveway Repair, Dehumidifiers, Crawl Space Drainage, Sump Pumps, Vapor Barriers, Crawl Space Humidity, Floor Cracks, Wall Cracks, Uneven Floors

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.8368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
3%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 226-250 of 368 reviews

Mary N.
11/2012
1.0
basement waterproofing
  + -1 more
Called for the "Free Quote" mentioned on all advertsing - they said it would be $150 for a person to come give me a quote. When i mentioned it says "Free Inspection and Estimate" on their website, the answer was "That's a take what you can get appointment system. It will be 2 weeks for someone to get to you. Alos, we're scheduling work 6 weeks form now"... That's not much help when there's water in the basement
Description of Work: Requested a Quote

Rating CategoryRating out of 5
responsiveness
1.0


Response from Dry Pro Foundation and Crawlspace Specialists
We sincerely apologize for your experience but due to a tremendous demand for our outstanding knowledge, experience and services we are booked out on appointments for the next two weeks. We are able to squeeze in emergency cases but to do so we must ask our employees to work even longer hours and/or days off on top of their already grueling work schedule. To compensate for an impact on their quality of life we do charge a fee for people that cannot wait for the next available open appointment slot. The fee for this type of emergency call is then added into a discount when the customer agrees upon a solution with Dry Pro. To better assist this individual customer we are willing to have either the VP of Sales or the Company Owner visit with the customer to design a solution that will address their concerns free of charge.

Aislin R.
11/2012
5.0
insulation, basement waterproofing
  + 0 more
All of the people who came to both clean and repair the crawl space were on time, professional and polite.
Description of Work: A home we were under contract on for purchase had serious crawl space issues. There were rotted floor joists, mold, high moisture readings, animal feces, etc. We needed the entire thing cleaned, all insulation removed and the crawl space sealed. We ended up going with DryPro because we appreciated their knowledge, professionalism and high recommendations from our real estate agent and others in the neighborhood. We also felt most comfortable with their 25 year warranty which no other company offered, even if they might have been less costly. We would and have recommend DryPro to others who have crawl space issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Linda P.
10/2012
5.0
basement waterproofing
  + -1 more
We are now trying to decide what to do better stabilize the home.
Description of Work: They put a watering trench in the basement along with a drainage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amir A.
10/2012
5.0
insulation
  + -1 more
Mark Steiner from DryPro visited us among several other companies in response to our request for the job needed to be done in our crawl space. He was very professional and gave us a reasonable price for all we need to do and everything went on schedule. He sent a very professional crew and job was done in a few hours with no problem. We had a great experience with Mark and certainly will recommend Mark and DryPro to everyone.
Description of Work: 1. Remove vapor barrier and any other debris on the floor of the crawl space 2. Remove the existing sump pump, basin,sump pump motor, backup sump pump, battery and charging station. 3. Install a new SuperSump pumping system with perforated basin, air tight lid, clean stand and water watch alarm. 4. Reconnect french drain pipes to the sump pump basin. 5. Secure a loose foundation vent. 6. Install a new 10 mil vapor barrier over the entire crawl space floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Elizabeth S.
10/2012
5.0
basement waterproofing
  + -1 more
They seemed to have done a great job. Very thorough and professional.
Description of Work: They had to dig 10 feet down all around the front and side of the house, install a French drain, moisture barrier, rainwater pipe, etc. They arrived on time, kept me up to date on each stage of the process and even worked for an extra day having to jackhammer through solid rock to ensure that the drainage pipe was laid at the correct pitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,790

Andrea A.
10/2012
5.0
basement waterproofing
  + -1 more
Had a bad problem with standing water in crawl space. Had encapsulated. They did not thoroughly explain the necesssity of a sump pump and we had to add that a few years later after flooding in the space. They were quick to get this done. Had some remodeling done and they came before the construction began to remove some areas of covering and returned after to repair the area. Very nice office people and easy to schedule work.
Description of Work: Had entire crawl space encapsulated. Took about 2 days. Ask about the need for a sump pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Deb W.
10/2012
5.0
basement waterproofing, wells
  + 0 more
We have had crawlspace and drainage issues for a decade and finally got in a position to do something about it. Our structural engineer, plumber and HVAC guy all referred us to Dry Pros. After consulting with an engineer so we would be armed with good information we got our three estimates. One company tried to sell us additional insulation for under the floor- but our engineer had told us that unless we were in a very cold climate it wasn't needed; with the sealed crawlspace the duct leakage would be enough to hold the temp steady in the crawlspace. Our other estimate sent a guy who either didn't notice the already installed french drain around the entire interior perimeter of our foundation, or else thought we wouldn't know we had one because they tried to sell us on that service as well. Only Dry Pros told us with full honestly that we did not need insulation and that the french drain was done well and functional. The mold remediation was not a surprise, I had been down and seen it all. Dry Pros used a subcontractor which we found out was a sister company and after our structural people replaced some rotten wood they had the entire space treated for mold and mildew in two days. Then the Dry Pros crew came in for another two days. If I told what they accomplished in those two days- You wouldn't believe me unless you had seen it yourself. They took out all the crap left over from 30 years of previous people being down there, neatly hung all electrical wires, calling in a contractor for certain bits of it- and also hung all the ductwork neatly (apparently wild animals had gotten in and done damage as well) and put down a 20 mil plastic product specifically designed for the purpose of sealing off your crawlspace. A new premium sump pump with alarm was installed. Then they dug in a sump leech pit in the yard- did such a good job of it my wife couldn't even complain about her yard being dug up! lol Finally a purpose built dehumidifier was installed and set up. I was given a tour and instructions. Everything they said would happen did. Our home is greatly more temperature stable, and my God it smells better! We had been living with all that mold and musty air for so long that we had no idea how bad it was until it got fixed. It is also 10% less humid in our home now as well, making it much more comfortable for us. We are thrilled with the results. Exactly as promised. I want to specifically say that EVERYONE in all crews we had out were clearly very solid people. I have some background in personal protection service, my red flag goes up very quickly and none of these guys made me the slightest bit nervous being in and around our home. This is hard, dirty and often thankless work, these guys made it look like no big deal and were clearly very intelligent and friendly. I got the impression that these guys would all be business owners themselves one day. I am in the customer service business myself and I can say Dry Pros are a class act. You know you are dealing with some good folks when literally every other contractor for other services that has done work for us recommended them. I give them not only an A+, but I invited my two nearest neighbors of 18 years who are also dealing with the same problems we had in to see my crawlspace, and now they are having Dry Pros work on their houses too. You just better take off your shoes first before going down there... with the two dogs we have it's literally cleaner underneath my house now than it is in it.
Description of Work: We had our crawlspace renovated which included drainage and structural analysis, mold and rot remediation, sealing the crawlspace and replacing the sump pump, and the installation of an alarmed dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Mary S.
10/2012
5.0
basement waterproofing
  + -1 more
dont feel like it but you can be assured we would use them again
Description of Work: I dont know exactly the details but they were absolutely wonderfful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Toshio O.
10/2012
5.0
foundation repair
  + -1 more
Michael, the consultant, was very professional and he explained the things very well that nobody did before. For example, he pointed out the reasons why some of the inside doors get occasionally jammed. The installation team was punctual, polite and very professional. The crew captain explained everything in advance. They worked very hard as well. Having foundation issues is very nerveracking. But having Dry-Pro has made it a little easier to deal with. Overall, very positive experience.
Description of Work: Foundation repair - the house has some cracks on outside bricks. Crawl space - a few pillars must be installed to improve support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

floyd T.
10/2012
5.0
basement waterproofing
  + -1 more
After the initial estimate we made our decision and set up a date with them. They made all the necessary arrangements to make sure we had everything in writing and the contract was signed. The deposit was paid and the date was officially set. They showed up that morning and did their job and the next phase was the remediation process.
Description of Work: After our experience with Dry-Pro we were so pleased with their work that we called them back this past week to do some foundation work and to honestly say I know that their prices were fair and the professionalism was more than I expected. I would stronged recommend them to any and everyone that needs work done.They were able to recommend another company to work along side themselves to remove and remediate the mold and mildew problem we had for a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Doyle W.
10/2012
5.0
basement waterproofing
  + -1 more
Three tecnicians for two days completed the work ahead of schedule, worked in the summer heat without delay, worked efficiently and on schedule. The men respected us and our property. Would not hesitate in hiring the company again. The President, Ron Wealtherly, came to our property before the work began to discuss the details of the job and answered our questions. Ron provides his personal contact number for questions or any issues that may arise.
Description of Work: Dry-pro provided five 6 to 8-foot anchors to one-side of our basement, covered the interior wall with cleanspace vinyl sheeting and installed a waterguard drainage system along the interior floor adjacent to the wall running to the outside allowing any furture moisture to be captured and drained to the outside and away from the house in corragated pipe. The anchors straightened the wall and has pulled the outside yard tighter to the wall to prevent rain from trickling down along the wall. Trickle down allows moisture build-up inside the walll and is now prevented.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Betsy S.
08/2012
5.0
foundation repair
  + -1 more
They are great. They really know their stuff and their follow-up has really been outstanding as well.
Description of Work: I used Dry-Pro Basement Systems for foundation repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Janice L.
08/2012
5.0
basement waterproofing
  + -1 more
Excellent. Would highly recommend.
Description of Work: Dry-Pro installed sump pump battter back-up system. They had previously (about 6 years ago) put a sump pump in and dug french drains. They did an EXcellent job, were friendly, professional and answered my questions. Recommended these folks to a friend who is also going to use them. Would recommend them to others as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Gerald & Pixie B.
08/2012
5.0
wells
  + -1 more
Overall they are a very good company. They stand by their work.
Description of Work: They came to do an overall inspection on previous work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marguerite A M.
08/2012
5.0
basement waterproofing
  + -1 more
Very well. Charles was on time and performed the maintenace in less than one hour. It was great.
Description of Work: Charles came to the house to do an annual maintenance review. He was courteous, on time, and answered all my husbands and my questions. My husband and I absolutely love the DryPro basement system we had installed last year. It has made an incredible difference in our indoor air quality. I have not had a sinus infection since this was installed, and I would get sinus infections twice a year! What a difference this product has made in the quality of our lives. I strongly encourage anyone interested in this company to call them and have them come out and let you know what they can offer you. Thank you, Dry Pro!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

John W.
08/2012
5.0
basement waterproofing
  + -1 more
The guys came out and removed all of the old insulation, killed and removed the mold, replaced the insulation, sealed the crawlspace, replaced the vapor barrier with a thicker and 100% coverage vapor barrier, installed dehumidifier. Went great they did have to come back and install a fresh air source for the gas furnace in the crawlspace.
Description of Work: Mold remediation, replacement insulation, seal crawl space, new vapor barrier, dehumidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

BROOKE A.
08/2012
5.0
insulation, foundation repair
  + 0 more
They were very professional. They came when they said they would come. They worked quietly and cleanly. There was a funny odor in the house, maybe because of the moisture. That is out now.
Description of Work: Dry-Pro Basement Systems put in a new vapor barrier and insulation in the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
08/2012
5.0
basement waterproofing
  + -1 more
They told me I did not need them. I had some water in their basement and they said their solution was overkill. I like their honesty; they did not try to dupe me into something I did not need.
Description of Work: I used Dry-Pro Basement Systems to give me an estimate for getting water out of my basement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela W.
07/2012
5.0
basement waterproofing
  + -1 more
Dry-Pro technician arrived punctually, listened to my problem which was leakage through basement wall after very heavy rain and did a thorough inspection inside and outside. His advice was to do nothing at this time as it was a one time event after an unusually heavy rainfall and he did not see damage to indicate a bigger problem. He did say if it happened again or any other leaking to call back and he would probably advise a trench leading to a sump pump. So far no more leaking. I have peace of mind and would use the same company if I have further water leaks. He was very professional and honest in his assessment and gave me an idea of the scope of the remedy if it did become necessary.
Description of Work: Dry-Pro technician did inspection and no other work was performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred T.
07/2012
5.0
remodeling, basement waterproofing, foundation repair
  + 1 more
They were great. The people were fantastic. They went above and beyond any expectations when it comes to their work. I cannot say any bad thing about them.
Description of Work: We use Dry-Pro Basement Systems for basement waterproofing services. They also ended up replacing some woodwork in the house because they found some termite damage. They went beyond their responsibility for free. They also did the drainage system in the house. They come out every year to check on the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Kim D.
07/2012
2.0
basement waterproofing
  + -1 more
I think they did a fine job on the installation of the equipment and on sealing the crawlspace. However, they are horrible on customer service and follow up, because I have been trying to get a hold of them for several weeks with several phone calls but they never called me back. A couple of times they said they would call me back but they never did. I submitted a complain through the Better Business Bureau and they have not responded to them either.
Description of Work: I used Dry-Pro for some basement waterproofing. They sealed my crawlspace.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Jon M.
06/2012
5.0
basement waterproofing
  + -1 more
They did a fantastic job. Adan, Chinno and James H. showed on up on time and were very professional. They explained what they were going to do in detail and then proceeded to get the entire job done in about 6-7 hours. I inspected everything afterwards and it all was done exceptionally well with great attention to detail. I would highly recommend Dry-Pro to any of my friends or family.
Description of Work: Dry-Pro cleaned out the debris in my crawl space, installed a French drain and put down a new vapor barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Susan I.
05/2012
5.0
basement waterproofing
  + -1 more
I chose this company because they had a good reputation, I had actually looked them up on Angie's List and they were one of the companies I talked with and their pricing seemed to be reasonable. The product that they said worked, seemed to be a good one. They got good gradings on Angie's List. They met my expectations. I expected good performance and a nice job and that's what I got.
Description of Work: They dry-proofed; I have a crawl-space, don't have a formal basement and they did complete dry-proofing/water-proofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Edward R.
04/2012
5.0
basement waterproofing
  + -1 more
I had a very bad water issue in my crawl space. I contacted the Drypro team for an estimate and evaluation. The product and the examples given were excellent. I was given an estimate of $4000 to correct the water issue with drainage, and a complete crawl space enclosure. Now, my house does not smell like wet dirt due to the moisture. My crawl space is completely dry...and enclosed. It maintains a constant temperature, and I use it as extra storage. I had one issue, and they addressed it really quick with no question. I was very pleased with the service and they contact me once a year for inspection. The product is excellent, I have had only one issue that they correct immediately, and it was not even major issue. I have a very large crawl space, and I show their work off to anyone visiting our home because it is unusual to see such a product in the crawl space of a home. Anyway, it is one of the best investments that I have ever made and they provided a wonderful product and service.
Description of Work: Water drainage, moisture barrier, crawl space enclosure, moisture control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Mary P.
03/2012
5.0
basement waterproofing
  + -1 more
They showed up on time, and were very courteous and professional. They completed the job when they promised, which was the same day. I would recommend them, as they went through the extra effort to make sure that the job was up to my standards.
Description of Work: They sealed the basement with plastic on the floor, closing all of the air vents and dehumidifying the crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000


Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
75936
Trade License Locale
NC
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
01/01/1900

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation,
Wells and Pumps,
Concrete Leveling,
Flooring Sales and Installation,
Structural Engineering

FAQ

Dry Pro Foundation and Crawlspace Specialists is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Dry Pro Foundation and Crawlspace Specialists accepts the following forms of payment: Check,Financing Available
Yes, Dry Pro Foundation and Crawlspace Specialists offers free project estimates.
Yes, Dry Pro Foundation and Crawlspace Specialists offers eco-friendly accreditations.
No, Dry Pro Foundation and Crawlspace Specialists does not offer a senior discount.
No, Dry Pro Foundation and Crawlspace Specialists does not offer emergency services.
Yes, Dry Pro Foundation and Crawlspace Specialists offers warranties.
Dry Pro Foundation and Crawlspace Specialists offers the following services: Foundation Repair, Basement Waterproofing, Crawl Space Repair, Concrete Lifting, Gutters, Driveway Repair, Dehumidifiers, Crawl Space Drainage, Sump Pumps, Vapor Barriers, Crawl Space Humidity, Floor Cracks, Wall Cracks, Uneven Floors
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM