Dry Pro Foundation and Crawlspace Specialists

Basement Waterproofing, Foundation Repair, Drain Pipe Installation,

About us

Dry Pro Foundation and Crawlspace Specialists, founded in 1999, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, structural repair, crawl space encapsulation, dehumidification, and concrete leveling needs. They are a full-service company specializing in residential and commercial foundation repair, waterproofing and concrete repair solutions in the greater Charlotte, North Carolina area and parts of South Carolina. Dry Pro is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.

Business highlights

26 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Basement Waterproofing, Crawl Space Repair, Concrete Lifting, Gutters, Driveway Repair, Dehumidifiers, Crawl Space Drainage, Sump Pumps, Vapor Barriers, Crawl Space Humidity, Floor Cracks, Wall Cracks, Uneven Floors

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.8368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
3%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 201-225 of 368 reviews

JOSEPH D.
09/2013
5.0
plumbing, wells, drain pipe
  + 1 more
They did a good job. The workers were neat. The company communicated well throughout the project. The work was completed in the allotted time they said.
Description of Work: They put in drainage and a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,900

Dianne B.
09/2013
5.0
handyman service, remodeling, basement waterproofing
  + 1 more
So far the service has been fine and everything went well. It was nice doing business with them and they were easy to work with. They were not the highest or lowest price. I have been satisfied with the service.
Description of Work: They encapsulated my crawl space. They put in structural piers and replaced rotted wood.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynda C.
09/2013
5.0
basement waterproofing
  + -1 more
Very good experience from the initial call to schedule an appointment to the inspection. Cynthia was very professional and worked within my limited availability. I received an email reminding me of my appointment and asking me to confirm. Love that!! Mark called me and arrived right on time. He was also very professional and knowledgable. I was told my inspection was free and it was! Would highly recommend Dry-Pro. Thank you Cynthia and Mark!!!
Description of Work: Inspected crawl space.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony H.
08/2013
4.0
handyman service, heating & air conditioning/hvac
  + 0 more
Dry-Pro was called in to repair a lot of termite damage under my house. Most of my joist, the drop beam, rim joist and a couple sections of my subfloor had to be repaired. The guys who came in and did the work were a pleasure to deal with. They had a lot of hard, dirty work to do. The were friendly, and hard working. If I have one complaint; it was the company's difficulty in sticking with a schedule. It was suppose to be a 4 or 5 day project starting on a Monday. It ended up taking 11 days. I'm sure part of it was due to the work being more in difficult than expected; but during the first week they put in about 2 1/2 days of work instead of 5. After the first week, they were there every day, on time, and worked all day. However, the delays forced me to reschedule some other workers. Overall I would still recommend them. A couple of people who have been under the house said that they did a real good job and I guess that's the most important thing.
Description of Work: Repaired termite damage under house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$11,500

Randy G.
08/2013
1.0
basement waterproofing
  + -1 more
I called for an estimate to get my crawl space investigated. I called on 8/27. The earliest appointment was 3 weeks out to get an inspection, not even the work.
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
1.0


Response from Dry Pro Foundation and Crawlspace Specialists
We sincerely apologize that we were unable to accommodate your scheduling needs. With the heavy rains, high humidity and the fact that we are the best wood rot, waterproofing and foundation repair contractor in the Charlotte area our services are greatly sought after. We understand that Angie's List members prefer doing business with a reputable and recognized business which unfortunately can cause a backlog from time to time. Our customers choose us based upon expertise in permanently solving issues and not availability. We regret the fact that we couldn't schedule with you sooner on your initial call to the office but if you will allow us another opportunity we can schedule a time with a member from our management staff to visit your home and provide you with a detailed inspection and permanent solution to any and all issues we may find.

Peter D.
08/2013
5.0
basement waterproofing
  + -1 more
Mark Steiner came out to look at our situation and provide his opinion on what needed to be done. He was on time, polite and really knows his job and his company's capabilities. We also had a few other companies look at the job but Mark really came across well and stood above his peers when it came to explaining what was going on and how to improve things for the better. Mark showed us that we were not in bad shape yet but also showed us signs that could have been significant indications that trouble was on the horizon. A few days later, Mark returned to provide an estimate. He was really the only contractor that left and came back to share his thinking on how to tackle the problem. Some contractors gave us a quote on the spot and others e-mailed quotes. Dry-Pro gave us two pricing options and we wound up choosing the more expensive of the two because we had so much faith in the information that Mark had shared. The only disappointment we had with Dry-Pro was that they were backed up a few weeks and couldn't get to our project right away but I guess that's a testiment to the sales team and expertise they bring with them as many others wanted to use their services as well. The project took two days to complete and the working team was professional, quick and kept our property clean throughout the process. They were even good to allow our VERY curious two year old to watch much of their work.
Description of Work: Sealed our crawl space to mitigate the high humidity levels under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Steven H.
06/2013
5.0
basement waterproofing
  + -1 more
The new dehumidifier was installed when promised at the agreed upon price. I have always found them to be courrteous and responsive.
Description of Work: Dry-Pro installed a moisture barrier at my house 4 years ago and has performed annual maintenance since that time. This year, my dehumidifier died and they recommended a new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Philip F.
06/2013
5.0
basement waterproofing
  + -1 more
They were very professional. They had done work six years ago and they came back saying that it was their fault which was amazing.
Description of Work: Dry-Pro Basement Systems did basement waterproofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane B.
06/2013
5.0
wells
  + -1 more
Very satisfied with end result. So far, so good.
Description of Work: Removed mold, removed debries, added a sump pump, and encapsulated the crawl space to eliminate moldy odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve B.
06/2013
5.0
insulation, basement waterproofing, wells
  + 1 more
Dry-Pro Basement Systems was excellent. They did everything they said they were going to do and they did it in a finely passion. It's okay to use them.
Description of Work: Dry-Pro Basement Systems did the over remediation. They took out old installation and put a new installation. They put a drainage system on a sub-pump and they laid down a vapor barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Gregory P.
04/2013
5.0
basement waterproofing
  + -1 more
Dave was great! He explained his findings and tailored options to our situation...unlike other companies that wanted to sell us a "package deal". Plus, Dry-Pro could do everything - insulation, mold remediation, dryer duct, waterproofing, moisture reduction - at a very competitive price. The scope of work required a 3-day schedule. Each work crew called me before they arrived, and they all arrived as scheduled. The work was done professionally, timely, and neatly. And the work was inspected by supervisors afterward. The president of the company even came and inspected the completed work! If we ever need crawl space work done on a future home, we would not hesitate to use Dry-Pro again. Highly recommended!
Description of Work: Removed crawl space insulation, performed mold remediation, installed new insulation, installed solid metal dryer duct, removed old vapor barrier, installed crawl space liner, sealed crawlspace vents, installed dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Suzanne C.
04/2013
5.0
basement waterproofing, foundation repair
  + 0 more
Everything went really well and was spaced out over a few weeks so that cement could dry properly. The crews came in to work when they were supposed to and stayed or came back to finish their work. The foundation work was done carefully and made an amazing difference. Before there was a space between the walls and floors, because the support beams were in bad shape. Now, the floors and doorways are level or less than one eighth inch off. Both basements had rain water running in with lots of mud. Now with new sump pumps installed, they are dry and covered with gravel or plastic liners. Both areas smell so much better and are in much better shape overall.
Description of Work: Work at two different homes: * installing French drains and Super Sump pumps * digging drains and exit lines * graveling basement floors and covering drains * cleaning out basement spaces and crawl spaces of much debris * installing plastic water barrier and covering of walls and floor with white plastic * removing and replacing old unstable floor supports * putting in new floor supports on new concrete pillars * building new cement block supports * leveling floors and doorways with support lifts * removing old tanks and pumps no longer in use * reinstalling ductwork

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

LAURIE W.
03/2013
5.0
basement waterproofing
  + -1 more
Very professional. They came out & checked the crawl space & made recommendations on what was needed to alleviate the moisture. I was impressed that, unlike other companies, they did not overstate the problem in order to sell us services the situation did not warrant. From the menu of ideal fixes we discussed, we chose what we could afford that would dry the crawl space out & keep it dry -- if more needs to be done in the future, we can always add other equipment & procedures. They also recommended other ways to re-direct rainwater from migrating toward the house. They were prompt, worked very quickly, & left the place looking spotless. Installed a dehumidifer & explained how it works, as well as the remote device to keep an eye on its performance, which we have upstairs. Extremely pleasant workmen. We were pleased with the work & if we need more done, will not hesitate to call them.
Description of Work: Installed moisture barrier & dehumidifier in crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,198

Lawrence W.
03/2013
5.0
basement waterproofing
  + -1 more
These guys were great to deal with. Fast, detailed estimate and the installers were very professional. They sealed our crawlspace, put in a dehumidifier and now our joist are dry. The crawlspace is no longer scary, it is clean and dry!
Description of Work: sealed crawlspace, put in new vapor barrier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Peggy W.
02/2013
5.0
basement waterproofing, wells, foundation repair
  + 1 more
They put a humidifier and a pump under my home because the joists were getting damp. They also sealed all the vents under my house and put the plastic under my house as a water barrier. They seemed to know what they were doing. They did come back to check after they put in the humidifier.
Description of Work: I called Dry-Pro Basement Systems to take care of some moisture in my foundation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jay E.
01/2013
5.0
basement waterproofing
  + -1 more
We had our basement crawl space cleaned and totally sealed to take care of major moisture and mold problems. This was the best moisture control solution Dry Pro offers. The cleaning portion was outsourced to Advanta Clean. They also did a very good job. All the work was done in a timely manner. The different options for service were clearly explained to us with a written proposal after the initial inspection of our crawl space. The workers were all professional and cleaned up after the job was done. I would recommend Dry Pro to anyone with moisture issues.
Description of Work: Professional From Start to Finish
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,250

raymond T.
01/2013
5.0
insulation, basement waterproofing
  + 0 more
It went very well. They came when they said they would come, finished when they said they would and overall we were very pleased with their level of professionalism.
Description of Work: We had our crawl space mold removed, our insulation removed and replaced and a moisture barrier replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Deborah C.
01/2013
5.0
foundation repair
  + -1 more
They were there when they said they would be and finished the job as planned. Other than the inspector having to come out a second time, everything went smoothly.
Description of Work: They installed footings and piers under my 1927 home. They also replaced three pillars on the front porch. All of the workers were nice and so were the other staff members that I spoke with. This company is willing to work with you to get the job done within budget. Thanks Dry-Pro. :)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,950

Gary G.
12/2012
5.0
basement waterproofing
  + -1 more
Doug arrived, announced his plans, performed the work and discussed the results.
Description of Work: Dry-Pro encapsulated our crawl space about five years ago. This was the first regular inspection we'd had of the system since then. There were no problems we were concerned about. Doug Copeland did the following: ran a flow test of the system, installed new batteries in water watch alarm, cleaned the dehumidifier, checked the drain line from the dehumidifier and cleaned away debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Dorothy U.
12/2012
5.0
basement waterproofing
  + -1 more
There were a few disconnects getting the estimate done because someone was out on the day of the planned appointment, but the office called and let me know. The estimate arrived very quickly after the visit. On the day of the service, the crew arrived early, worked hard all day, and got the drain done within the estimated time window. They cleaned up after themselves and were very courteous.
Description of Work: installed waterguard drainage system in 24 x 24 detached garage basement with gravity drain; installed 526 vapor barrier in home basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Woody C.
12/2012
5.0
basement waterproofing
  + -1 more
This is the second time (second home) I called Dry Pro for an evaluation. The first time they looked at a crawlspace and said no action required. Mark S called me 30 minutes before the appointment to tell me he was on his way. He ended up showing up about 10 min early. He looked at a moist basement and suggested that I monitor the situation and that doing something immediately would be a bit too aggressive (and potentially a waste of money). I know this review won't count as much because they didn't do the work, but I think it does speak volumes about how good they are about putting the consumer's interest before their profit.
Description of Work: Assessed basement water / moisture problem and recommended possible solutions.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sharon P.
12/2012
5.0
basement waterproofing
  + -1 more
The work was scheduled for 12/5/12. Adam, Corey, and Darnell arrived on time and began cleaning out the crawlspace. They removed some 17 barrels of construction trash (was probably there when the house was built). The dirt was then raked and groomed for the plastic installation. The additional 30 feet of french drain was dug out and piping installed. This piping was tied into the existing french drain. Then plastic was installed. The crawlspace was left clean. I was very pleased with the work that was performed. The basement looks so much better. More importantly, the moisture problem should be eliminated.
Description of Work: I requested an evaluation of the crawl space moisture problem. Rich Pace performed an inspection on 11/9/12. He determined the problem was an area across the front of the house that needed a french drain to handle the heavy rain over-spill from a gutter. Also, the dirt needed to be covered with plastic to reduce the humidity in the crawlspace. The outside drainage line from the french drain needed a passive cover. Rich also quoted additional options for making and keeping the crawlspace dry. I decided on the minimum recommendations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Robert G.
11/2012
5.0
basement waterproofing
  + -1 more
I wished to deal with crawl space moisture in a 15-year old home. Humidity imbalance was causing significant condensation in duct system, and I had some ground seepage during wet weather conditions. I researched Dry-Pro Systems and had the company's reps diagnose our problem and possible solutions. I found the company to be very professional and reliable from initial contact and dealings with office staff through installation with their field crew. I have no qualms in recommending the company and look forward to my continued dealings with the firm.
Description of Work: Crawl space sealing including french drain, sump pump, dehumidifier, drainage mat, clean space liner on floor and side wall insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

BARBARA W.
11/2012
5.0
basement waterproofing
  + -1 more
I'm completely satisfied with the service.
Description of Work: They enclosed my crawl space. Replace rot in the wood and sanitized it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geraldo or Christie N.
11/2012
1.0
basement waterproofing
  + -1 more
Two weeks to someone came to do an estimative...The guy came, went to the Craw Space, said that he would sent a quote with some pictures...I am waitting!!!!
Description of Work: I don't know if they are good, but my first impression wasn't good.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dry Pro Foundation and Crawlspace Specialists
We do sincerely apologize for the 2 week wait on an appointment but due to the high demand for our knowledge and experience we have seen an tremendous increase in requests for inspection. Since all of our Specialists are highly trained to identify problems and design the proper solution we cannot simply quickly hire and train people to meet the demand. We have shifted resources as well as hired people to address this very good problem and within the past 2 weeks we are now able to accommodate a much quicker appointment time. I talked with the Specialist assigned to your home this morning and he forwarded the email he sent you on November 7th that included several pictures as well as a detailed proposal with several options. He also stated that he attempted to call you several times to discuss the solutions he designed. I also tried to contact your via the number listed in our system but was informed that it was the wrong number. I also re-sent the email dated November 7th with all of the attachments regarding your home and solutions. If you do not receive the email or would like to discuss please do not hesitate to contact me via cell at 704-953-0467. I am available 24 hours a day to better serve our customers and potential customers.


Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
75936
Trade License Locale
NC
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
01/01/1900

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Drain Pipe Installation,
Wells and Pumps,
Concrete Leveling,
Flooring Sales and Installation,
Structural Engineering

FAQ

Dry Pro Foundation and Crawlspace Specialists is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Dry Pro Foundation and Crawlspace Specialists accepts the following forms of payment: Check,Financing Available
Yes, Dry Pro Foundation and Crawlspace Specialists offers free project estimates.
Yes, Dry Pro Foundation and Crawlspace Specialists offers eco-friendly accreditations.
No, Dry Pro Foundation and Crawlspace Specialists does not offer a senior discount.
No, Dry Pro Foundation and Crawlspace Specialists does not offer emergency services.
Yes, Dry Pro Foundation and Crawlspace Specialists offers warranties.
Dry Pro Foundation and Crawlspace Specialists offers the following services: Foundation Repair, Basement Waterproofing, Crawl Space Repair, Concrete Lifting, Gutters, Driveway Repair, Dehumidifiers, Crawl Space Drainage, Sump Pumps, Vapor Barriers, Crawl Space Humidity, Floor Cracks, Wall Cracks, Uneven Floors
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators.

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM