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Raul, Travis and Darwin worked very hard and completed the job quickly and efficiently, especially since it was super hot.

Jose, Tony and Demario did a great job over just a couple of days. It looks great, cleaned up, ready to go. All is working well, and I am very happy with their service. I was not thrilled with the partner company, Advanta Clean (separate review).

All went well until they ran into unexpected foundation damage the house had fell several inches. I was immediately informed and Madison gave a detailed description of what happened and recommendation most cost effective ways how to fix it. We agreed and they went to work. Madison, James and the crew went to work and completed repairs way above expectation I was very impressed. They removed the old foundation and installed a complete new one. I knew the work was very difficult because I was under the several times myself doing other repairs over the years very tight crawl space. I was most impressed how professional and respectful everyone was after being under the house all day. Travis and crew completed the water proofing and it was just what I expected .They also explained about foundations and how to keep them maintained and prevent very costly repairs. As the job was done Rodney ensured I was completely satisfied. Job Well Done! I am looking forward to insulating the crawlspace with the silverGlo.

I was initially impressed by DryPro.  Their quote was a little more expensive but they seems like a quality company and had good reviews.  Our experience with them was HORRIBLE.  To begin with, the salesperson told us to knock down a wall (taped out the area to be removed and drew a diagram in our contract) and we did that.  The following day the work crew came to install the drains and informed me that their salesman told us the WRONG wall and we would need the adjoining wall knocked down.  I requested that they repair the wall and they said they couldn't. Of course it rained that night and our basement flooded horribly.  DryPro came out the next morning, saw all the water damage and apologized, cleaned what they could up and promised they would take care of all the damage.  It continued to rain and their crew was "busy with previously booked jobs" and could not come back for WEEKS.  This resulted in A LOT of water damage in our house, us having to rent professional water removal equipment,   my husband not flying to florida for christmas with us since we could not leave the house and just a disaster.  We ended up going with another company (MoistureLoc- they are wonderful) and in the end DryPro's owner REFUSED to pay for any of the damages.  We sent a letter from an attorney and he also refused to do any repairs unless we signed a document saying we wouldn't sue them.  THE OWNER IS HORRIBLE and UNETHICAL and i DO NOT RECOMMEND them for anything!

First,  I admit I  created some of my own difficulty with this company by not getting other estimates first and not carefully reading the contract..  I chose this company quickly by reputation and signed a contract for foundation repair (rotten sill boards) and liner installation.  I then learned from friends that they thought the Dry pro quote was high and that I should check other bids.  I did that and then asked Dry Pro to cancel my contract or put it on hold(this was approx a week after signing and three weeks before the job) and refund my deposit while I considered my options. I called as early as I could after getting other bids to give them time to reschedule. I was told ok by the office worker and that she would inform the team.  I then get a phone call from the salesman  a few days later wondering what was going on.  I said I wanted more time to review bids but that I would still consider using them, just wanted to ease my concerns.  He said that I could not cancel without leaving my deposit with them (approx $1200) since I was past the 3 day cancellation period and that commissions had been paid and materials ordered.  Well this irriated me. The office said I could cancel and now I an informed otherwise by the salesman. Also I was concerned that their bid was high and that they might upsell just for commissions and this was a simple job with no materials needed unique to this job that they had to order..  I would also add I had quite a few unanswered or late email requests and phone calls as this stuation progressed.   
     Now to their credit they offered to price match competitive bids for similar work but that was not easy to do since they had a different scope of work than other companies estimates.  Also, to their credit their evaluation of my problem was very comprehensive and professional and I believe accurate.  In talking to the supervisor who handled my situation they are very strict about protecting their revenue stream and therefore very strict with their contracts (I get that).  But they had a breakdown in communication between their front office and the salesman/contract people that led to the hard feelings.
     I had my foundation repaired by another company and used Dry pro to install my liner since they kept my $1200 and would not return it, only credit it towards future work.  That work was done well and on time.  One final issue I found ironic is that they will charge interest on late payment of the work but do not pay interest on the deposit they withhold.  My experience:  Dry Pro does good work and is very comprehensive in their proposals.  They are probably the highest bidder.  ( at least they were for me)  They are very strict with their contract terms.  That's ok, it protects you and them.  Do your homework and get other bids first.  Read the contract carefully before signing but if you use them you can be confident the work will be done well.  Despite my irritation with them, I will consider using them in the future even though I checked the "no" box.  I will just do my homework first to make sure I am comfortable with their estimate. 

The employees were very courteous and professional! The took extra care to prevent dust from getting on the furniture and carpet by covering it with heavy plastic! They even swept the patio to get rid of any dust or trash!

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Adam, Ricky and Corey did a great job getting this problem fixed in one day. The job came in under budget and fixed our issues with the foundation around the chimney.

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According to them the work has been completely but it was extended 5 weeks later. Project managers were not going behind sub contractors work. They know the issues have not been resolved and sent me a new proposal with missing pages; I requested the missing pages and they have not given them to me. In addition I contacted them for a copy of our contract and they will not give it to me. I have asked the project manager to put a vent grill around the deck area that this has never been done. All of our communication has been difficult. They knew of the mold situation on Oct 27th and before that date never addressed the issue. We now have mold inside the house from them and they have not address the issue at all.

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We are extremely happy with the work done and the DryPro people who worked on our house. Josh is an excellent ambassador for the company. He kept me informed about the project and instills a sense of confidence for homeowners. John also went the extra mile to insure Advanta did their part correctly and answered my questions. At the end of the project Josh took me on a tour to see the encapsulation and the other work done. The crawl space is positively stunning to see and experience. The low humidity and comfortable temperature makes it tempting to move a TV and air bed in there for a real "man cave." Okay, just kidding but you get the picture. I'll be telling my neighbors and friends about the great job you did and recommending they call DryPro asap.

Adam, Cory and Fabiam were very professional.
they were on time and cleaned everything up.
they explained all of the work done
the moisture barrier , the humidifier etc.
would recommend this company and how efficient they were.
now we wait to see how well everything works and if we notice a difference in our home

Christina made a positive impression from the start because she had studied our file before she arrived. With that knowledge she recommended an upgrade to our system which she explained very clearly how it would benefit us. In addition to performing the annual servicing and installing the new backup pump, she notified me of a leak in an unrelated system so I can have the appropriate serviceperson fix it before it worsens. She let me know how to reach her if I should have any questions. She's another reason why I don't hesitate to recommend DryPro!

Advantaclean Removed insulation, Scrubbed down the growth and cricket poop with microbial cleaners. The wood looks new now. DryPro dug and installed a french drain under the house, replaced all of the insulation and the vapor barrier.
It looks great under the house nw.

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I interviewed several companies regarding doing the encapsulation.  As our house was built in 1985, the foundation walls are fairly porous at this point.  Lance was by far the most knowledgeable and the only company not suggesting tying into our existing HVAC units.  Lance provided clear pricing information and detailed statements regarding the word to be done.
Cory and Adam, who came out to do the installation, did a fantastic job.  They were on time, courteous and professional.  The work was completed quickly and efficiently.  I cannot say enough about how much we appreciated the job well done.  We now have a crawlspace that I will actually go in as the threat of critters (i.e. snakes) has been eliminated.  It is also great that the area is now sealed, more energy efficient and we don't have to worry about mold.
The only real issue we had was that the billing was not well coordinated and clearly the various parts of the company failed to talk to each other about our payment arrangement. In the end, it all worked out but it was an unnecessary headache at the last minute.
I would definitely recommend this company to anyone.

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It was a big job. They took out something that Terminix put in which was inadequate. They got to take that L out. They put in a terrain system on the foundation wall and the crawlspace all the way to the front because there was water coming under the foundation. They were the only one that we had come out and interviewed who had recommended to do this. In addition, they put in a dehumidifier. They were extremely professional. The only problem was the sub-contractor, Robbie Electric. The guy came out and looked at it, the electrical connection to the panel in the garage. He didn't show up again for three or four more days after that to make the connection from the panel to the dehumidifier. They did the work on Monday and this guy showed up on Thursday. We he did, he punctured out air conditioning line on the wall. On our upstairs air conditioner, all the freon leaked up. They picked that up. Dry-Pro took the initiative to get an AC company out here to fix it which they did.

They were excellent, A's all the way!