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Four Seasons Heating & Cooling

Heating and Air Conditioning

About us

Welcome to the Four Seasons Heating & Cooling, Inc. web site. Four Seasons Heating & Cooling is a premier independent Trane Comfort Specialist™ dealer serving Carteret County, Havelock, and Swansboro. We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your home’s comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Four Seasons, you will find our highly trained and experienced personnel are willing to do just that through our 100% Satisfaction Guarantee on complete system and ductwork replacements, service repair warranty, and our same day service response for service agreement and installation customers. As a Trane Comfort Specialist™ dealer, we hold ourselves to a higher standard, delivering better than 90% customer satisfaction. With Four Seasons Heating & Cooling, you’ll say hello to comfort!

Business highlights

Emergency Services Offered

Services we offer

We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your home’s comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Four Seasons, you will find our highly trained and experienced personnel are willing to do just that.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-23 of 23 reviews

Lane A.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
The best company ever. they gave great prices and they are so respectful and nice.
Description of Work: They worked on my AC unit heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lane A.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
The best company ever.
Description of Work: Heating and Air conditioning Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlene S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service rep arrived same day our A/C stopped running. He told us we needed a new unit, but got the old one running temporarily until we could get a new one. We appreciated this, since it is very hot at the beach in July. The installation crew arrived a day early. They were professional, and knowledgeable. They ran into problems beyond their control and did a work-around. Very efficient and creative. We had 3 service calls during the next 2 weeks, but they got to the bottom of the issue. The units are currently running great.
Description of Work: Replacement of two HVAC systems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Martin W.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Would hire again
Description of Work: Heat pump replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colita A.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
None I called woman was not professional...kinda rude. Said had to have the whole system replaced even though I had inside unit replaced for 3000
Description of Work: None I called woman was not professional...kinda rude. Said had to have the whole system replaced even though I had inside unit replaced for 3000

Rating CategoryRating out of 5
professionalism
1.0


Response from Four Seasons Heating & Cooling
Ms. [Member Name Removed] I reviewed our client database and see that we have never performed work for you or have visited your HVAC system. That being said, if you did contact our office, in general terms, the advice you received is accurate. Only in rare cases can the outdoor unit be replaced and still have an approved manufacturers rated pairing or meet minimum NC state code requirements for minimum efficiency. Only with a site visit from our Comfort Consultant could we make the determination if your system would qualify as an exception to the NC code, manufacturers requirements, and to provide you with equipment replacement options. Without a service call from one of our trained technicians, can we even determine if equipment replacement is a requirement. We would be glad to assist you further if you would like to have a service call or our Comfort Consultant make the necessary site visit to make a more specific determination. Regards, Four Seasons Heating & Cooling Management

Kevin W.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job
Description of Work: Service my HVAc and install new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kelley M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
We had an extremely positive experience with this company. They went above and beyond our expectations, especially with respect to the new duct work we requested for our bonus room. In effect, they have turned an unusable room into a usable room and we are extremely grateful for the hard work they did to accomplish this. The salesman, Greg, did a fantastic job for us - he was knowledgeable, helpful and honest. He was nothing like most sales people we have dealt with in that he did not stop answering our phone calls and e-mails after he had made the sale. He was available throughout the process and actually came back to the house to answer some additional questions we had. We are extremely satisfied with the entire experience!
Description of Work: Needed a completely new HVAC System and some additional duct work done in our upstairs bonus room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett F.
03/2016
1.0
heating & air conditioning/hvac
  + -1 more
Poorly, see above
Description of Work: Called and scheduled Service. Never showed up, no call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$145

max M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$335

George W.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty E.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Four Seasons Heating and Air installed a new heat pump. The first meeting with them to explain their product and choices ran very well. I understood my options well. I decided to go with Four Seasons because of quality and price. The installation day was set. The installation day did not run as smooth as it should. I have since found out that it is usual for someone to come to the house and explain all that the workman is doing. This person failed to show in my case. I was therefore constantly asking questions of the man doing the work. He did not have the answers. I called the company and explained what happened. They apologized and sent someone to my house the next day to review everything with me and to explain how my new thermostat worked. I think it is so unfortunate that my installation day did not go well. My neighbor had recommended the company, and did not have any problems. The quality of product, work done, and price, I would rate an A+.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,500

Henry S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPAIRED HEAT PUMP

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

charles S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very efficient. I think that they're very reliable. If they say they're going to do something, they'll do it. They've been here the same day that we've called. I think we got a fantastic deal because of the special financing that was available.
Description of Work: For air conditioning, we used Four Seasons Heating and Cooling. We bought new units from them and they installed them a little over a year ago. We've had a couple of followup visits from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Ann B.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
They installed a new heating and air condition system including the air ducts. They cleaned after themselves. They were very professional. I did have one minor problem but they came over right away and fixed it. I have not had a problem since.
Description of Work: I bought a brand new train system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Estelle M.
06/2012
4.0
heating & air conditioning/hvac
  + -1 more
They made a pretty big mistake but they fixed it. They are responsive and the quality of their work is good.
Description of Work: Four Seasons Heating & Cooling put in a new air conditioning unit two years ago. They also do the maintenance regularly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
As stated above the order for a Seer 14, three ton Trane model 4TWR3036B Heatpump and air handler system, was placed on Thursday, Dec 3. Received a call next day asking if the work could be started at 8:30 am, Monday, Dec. 7, to which I agreed. Frankly, I was surprised when I was called at 7:30 Monday morning asking if the 8:30 time was still alright and they arrived right at 8:30. Laid tarps on the floor to prevent tracking and commenced to work. Had completely removed the old system, installed and tested the new one by 3:00 pm that afternoon. Gave me a class on how to set and use the new thermostat, cleaned up both the house and yard, and departed about 3:30 pm. Should mention that the installation included construction of a new wood stand for the compressor, lifting it four feet off the ground just in case the tide comes in too far during a storm. The work was performed in a totally professional manner by people that knew what they were doing. Did call in a noise problem several days later. This was promptly answered within an hour of my call and was traced to a transformer. Replacement was installed and when it had the same problem, a third transformer was installed in two days later. Should note that up until this point I hadn't signed any contracts or made any payments. When I called about this, was told they wanted to be sure I was satisfied. Happy there are still companies like this still around. Have since added a Ten year warranty extention on parts and labor and a one year service contract. Price for the ten years is a Trane standard and the service is the same price my son-in-law is paying in Chapel Hill.
Description of Work: Have a 1600 Sq ft doublewide installed in November, 2010. While heatpump was working without problems, decided 11 years was close to its expected life and decided to replace it before it died. Researched various units and determine to replace with a Trane system if the price was right. Requested an estimate from Four Seasons Heating and Cooling, Inc. on Monday, Dec. 1, 2011, which was performed that afternoon. Was called on Dec. 2, and given four prices based on size of house and Seer rating desired. Placed the order on Dec. 3, and work was performed on Dec. 7.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,138

Walter C.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Leaking water into storage room due to clogged drain pipes. Called in the morning, technician came in the afternoon, fixed the problem and checked other parts of the two airconditioners at the residence.
Description of Work: I had leaking issues in the air return. They came out and found the drains were clogged, quickly assessed the problem and fixed it. Then did a quick check of the two conditioners. Professional and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steve S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
We had an emergency call. Lost air conditioning on two units in the same day. Came the morning of the call and diagnosed both problems. One was a failed condensation pump. He made a recommendation and came back that afternoon with a replacement pump. The other unit had a hair line crack in the water pan. The unit was less than two years old. He recommended we contact the original installer to get the repair under warranty. We were very pleased with the service and would reuse this company again.
Description of Work: Diagnosed problems on two leaking air conditioning units. Replaced condensation pump on one. Located a crack in the water pan on the other. Repair of the pump was done same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

diane H.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
I saw their ad in the paper and they were able to respond quickly and I saw there were no bad reports on Angie's List. At first they tried hard to fix what I had knowing it would be significantly cheaper and then they came out and gave me options after they could not fix it. They were worried about how hot the house could get when waiting to install the new unit and gave me options on where to find a temporary a/c unit.
Description of Work: Four Seasons installed new heating and air for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Kenneth R.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
They have very good customer service. They carried the brand that I was leaning towards. Their prices are competitive.
Description of Work: I hired Four Seaons Heating & Cooling to install new air handlers and heat pumps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

ROBERT N.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
I had a very good experience with them. The work was done professionally. I checked and the work was done as specified in the agreement. The workmen came on the day that they were scheduled. They completed the work the same day. I would recommend them. They were very professional. They explained the operation of my new thermostat and the energy saving features of the system. Their price was comparable with the other company from whom I got a quote.
Description of Work: Four Seasons Heating and Cooling replaced a heat pump about five months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James P.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
I was very satisfied with them. I thought that their prices were fair, they were prompt, they did what they said they would do, and it was a very pleasant experience. There is nothing in my memory that would discourage me from using them again.
Description of Work: I dealt with Four Seasons Heating and Cooling about six or eight years ago when I lived in Jacksonville.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda M.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
Four Seasons Heating and Cooling is the only HVAC service provider we use. We've tried others in the area and they don't compare. We have an annual service contract with Four Seasons. They service our system twice a year. They are always friendly, professional and prompt. Last year we had our system replaced and Shawn come out to give us a free quote. He was very detailed. He took measurements of the house, including the windows. He then did a complete analysis of the system's design. He suggested a better duct design that would give us more comfort throughout the house. No more hot and cold rooms! Once we agreed on the right system, the work was scheduled promptly. The crew that did the installation were respectful and very courteous. They worked hard and got the job done quickly. We could not be happier!
Description of Work: We have a annual service contract and they installed a new system for us last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    411 Live Oak St, Beaufort, NC 28516

    www.sayhellocomfort.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Four Seasons Heating & Cooling is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Four Seasons Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Four Seasons Heating & Cooling offers free project estimates.
    No, Four Seasons Heating & Cooling does not offer eco-friendly accreditations.
    No, Four Seasons Heating & Cooling does not offer a senior discount.
    Yes, Four Seasons Heating & Cooling offers emergency services.
    Yes, Four Seasons Heating & Cooling offers warranties.
    Four Seasons Heating & Cooling offers the following services: We are committed to providing excellent customer service, as well as the latest product innovations in cooling, heating, and indoor air quality. When it comes to your peace of mind regarding your home’s comfort and safety, it is important to have a relationship with a professional organization that stands behind their work and products. At Four Seasons, you will find our highly trained and experienced personnel are willing to do just that.

    Contact information

    411 Live Oak St, Beaufort, NC 28516

    www.sayhellocomfort.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed