Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Waynesville Maid

House Cleaning

About us

Designer Maid is a professional, earth friendly cleaning business, providing home, apartment and office cleaning services for 300 customers in Asheville, Hendersonville and the surrounding areas.... "I've been in the Cleaning Business for 29 years, so call me and experience the difference a professional housekeeper can bring to your home". Call me for free, no obligation quotes on recurring, one-time, move-in and move-out cleaning. Call me for carpet cleaning, window cleaning and construction cleaning. All inquires are welcomed by a friendly person on the phone. www.designermaid.net or www.housecleaningashevillenc.com

Business highlights

29 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly

Services we offer

Residential & commercial cleaning

Services we don't offer

Window cleaning. Dish washing. In house laundry. Pressure washing

Amenities

Free Estimates
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.279 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
13%
3
14%
2
9%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 26-50 of 79 reviews

David C.
06/2015
5.0
house cleaning
  + -1 more
It didn't go well. She actually did a wonderful job but in the end, there was money missing from my purse. The company asked me about it. They said that she was still honest. They said that she will clean the house for free another time. I said, "No, it's fine. Let's call it a day." We were happy with the cleaning but we weren't happy with the result of that. I didn't find out actually until after she's gone. I think the price was kind of high. We got a discount but I thought it was still high. The quality was good. The price was average.
Description of Work: I purchased a big deal for Designer Maid.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Chris T.
06/2015
5.0
house cleaning
  + -1 more
I bought this as a closing gift and my client/friend was very happy with the service.
Description of Work: Deep Cleaned Home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Andrew K.
11/2014
3.0
house cleaning
  + -1 more
Bought a Groupon for 3, 2-hour house cleaning sessions, so I wasn't expecting top notch cleaning. The first time went really well, they got a lot accomplished and did a good job. Second time only one person came and barely accomplished anything. Third time the cleaners arrived reeking of cigarettes, and did a decent job. The funny thing is that the final cleaning, the owner arrived before to convince us to use them for long term cleaning needs. My wife didn't realize he was coming and didn't realize he was associated with our existing cleaners. He spent an entire hour giving her the hard sell (while our infant was crying), and talking about how they always dust fans, blinds, are thorough. My wife remarked how nice that would be since our existing company never does any of that. Once he realized that we were talking about the same people I think he realized we wouldn't be continuing on with them. The cleaners were never right on time, and they proposed a monthly clean of around $270 and an additional $70 to do the basement.
Description of Work: 3 monthly housecleaning sessions

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0

$200

Judith S.
09/2014
3.0
house cleaning
  + -1 more
The 1 guy dusted. Did a okay job. In living room He didn't have a ladder so he couldn't reach the top of my bookcases, and cleaned only the center of my blinds.. The 2 girls did a okay job. Vac., moped, dusted rest of house (3 rooms). Since I signed a contract, 2 new girls have been back twice now, have been doing a good job.
Description of Work: Before the cleaning crew even showed up, a Mgr. showed up with paperwork for me to sign a contract. Being intimated, I signed it. The crew of 3 showed up and the mgr. left.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Charme C.
08/2014
5.0
house cleaning
  + -1 more
It went well. Scheduling was very easy. They sent one cleaner and he was here for three hours. I like the convenience and he did a good job.
Description of Work: I bought a Big Deal for $69 for Three Hours of Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Harold C.
07/2014
4.0
house cleaning
  + -1 more
It turned out alright. They originally told me they would be here at 9:30 and they didn't show up until 12. The lady was here on Thursday, it was her second trip. The first trip they didn't do a good job, but the second time a different lady came out and it was better.
Description of Work: I purchased a Big Deal for $69 for 3 Hours of Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$69

BILL D.
07/2014
5.0
house cleaning
  + -1 more
Seamless cleaning from one room to the next. I was going to hire them twice a month but I am now moving out of state.
Description of Work: Cleaned entire townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judy R.
07/2014
5.0
house cleaning
  + -1 more
They were very nice, professional and did the job in the allotted time and answered any questions I asked about what they were doing.
Description of Work: cleaned my father's house - vacuuming, dusting, bathrooms and kitchen floors and counters, etc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Annie C.
06/2014
5.0
house cleaning
  + -1 more
Amanda and Jonathan came early to clean today. (!) I wanted them to focus mostly on the floors since the floors needed it. There were some other things I wanted done too. They both were on their hands and knees cleaning the tub. It sparkles now. Bathroom sink looks great. They were able to remove some hard water stains from the sinks. The kitchen stove is really clean, as well as the sink. Couch cushions were removed and cleaned under. The floors in all of the rooms were vacuumed and mopped. Most were very clean. Kitchen floor could have used more attention. But everything else looked great. Good job!!
Description of Work: Clean the floors in the house and clean other parts of the house (tub, stove, countertops).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Coleen J.
06/2014
5.0
house cleaning
  + -1 more
The two ladies worked for 1 and 1/2 hours. They followed all instructions perfectly, they were friendly, polite, and professional. I hope to be able to hire them again. I have allergies to chemicals, so they used my supplies and equipment. I Purchased a big deal of $69 for 3 hours of house cleaning. Fair price for the job they did. I did all the floors...sweeping and dust moping and wet mop. I did not have them scrub toilets or clean tubs/shower or anything in kitchen. I wiped all kitchen cabinets down myself. This worked for me...was able to pay the $69 for the work they did which allowed me to have a clean house in one day! They did an excellent job, did not waste time. The jobs I gave them is what I thought it would take them to complete in the specified time and they did it.
Description of Work: Inside house, dusted all wood surfaces, cleaned glass, (i.e. picture frames, furniture, glass deco items) dusted silk flowers, cleaned bathroom countertops and other glass and wood surfaces. Also swept and cleaned screened in porch...vacuumed cushions, carpet moped ledges and wood foor around carpet. Swept basement landing and stairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Betty P.
06/2014
5.0
house cleaning
  + -1 more
I like them. They came out. They did a wonderful job, but right behind them, saying their person, not Angie's List but their person to sign you up. So, I just thought it might be questionable that they were using Angie's List to get their business and keep it. I had no complaints. I'd recommend them highly. They were cheaper than the other ones. They were a little too punctual. They did finish the job before us.
Description of Work: Two of them came out, and the guy did the vacuuming and the dusting around the ceiling, the cobwebs and she did the bathroom and the floors and the kitchen and they worked very well together.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jean E.
06/2014
3.0
house cleaning
  + -1 more
The cleaners were very good, professional, polite & hard working. I ran into several problems with scheduling future appointments and, as a result, decided to stop using the service.
Description of Work: 3 hours of cleaning (special deal) plus additional cleaning

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$150

Anne P.
06/2014
4.0
house cleaning
  + -1 more
Patio was immaculate. She missed some of the floor and surfaces. I though regular price at $32 per hour was expensive.
Description of Work: Cleaned floors, surfaces and patio windows

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Grace L.
06/2014
5.0
house cleaning
  + -1 more
The service turned out okay. The maids did a fairly good job. The man who came to give me an estimate quoted the service pretty high. He suggested I have me house cleaned once a month for $129.00. I thought I needed the service every 2 weeks and he still quoted the same price. I will not continue their service because of the pricing. The maids were also pleasant and did what I had asked. Scheduling was not an issue.
Description of Work: I purchased a deal for Three Hours of Housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$69

Camilla S.
05/2014
3.0
house cleaning
  + -1 more
The young man who came did a pretty good job. He did have a little incident with the framed picture. He used a lot of Windex while it was vertical and the Windex went down into the thing. They said they will pay for it however I haven’t had it fixed yet. We will present them with a bill when I do that. It was sort of a pending thing too. I’ll tell you what I didn’t like about that, the owner of the company who came toward the end of the visit and spent almost 2 hours talking to me about the company and giving me his life story, I mean, it was pretty overbearing. I did not expect that. I did request that I wanted somebody to give me an estimate, that was what I expected. I did not expect the guy to pull a chair out of my dining table and sit down with me and be there for closely 2 hours. He was a little bit overbearing. The guy who actually did the work did a competent job. The pricing was okay. The problem was they wanted me to sign a contract for a year that said I would have them come once a week, once every 2 weeks, or once every 4 weeks. I am not in town a lot. That was a lot of the business that he was trying to convince me to do in that 2 hours. They were responsive. They were punctual.
Description of Work: I purchased a Big Deal coupon of Designer Maid.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Marla W.
05/2014
3.0
house cleaning
  + -1 more
The service was alright. There were no additional charges on top of the Big Deal. There was one person that came out. The cleaning was fine, but first before the cleaner came out, the guy came out to try to pitch me a year’s worth of a contract with them. I did not really like that. The first they had this other person clean it and they were over an hour late. We had to cancel and set up something later because we could not wait any longer. Then when they finally did something the following week, she was great. The house was clean and everything. I did not have any problems with her cleaning or service. It is just the contract thing that kind of soured me on it and the fact that the first person was so late. The price was fine.
Description of Work: I purchased a Big Deal for Designer Maid. They cleaned the house for three hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$69

marla W.
04/2014
3.0
house cleaning
  + -1 more
Very late for first appointment, had to reschedule the cleaning and sales person came over before the cleaning to sell you a contract which was not explained to me. On plus side all cleaning products are environmentally safe.
Description of Work: Clean house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$69

Bonnie S.
04/2014
5.0
house cleaning
  + -1 more
I am using Designer Maid every other week and my house stays clean in between for anyone who stops by. I have a cat and the cleaner is especially good at vacuuming or sticky rolling off cat hair. Cleaner is professional in every way-in manner and cleaning techniques. Each appointment she asks if there is anything special I need her to do. I could not ber more pleased with this service.
Description of Work: Scrubbed two full baths, mopped kitchen, tile and hardwood floors, vacuumed all rugs in 6 rooms and back porch. Set up master bedroom for guests; dusted, cleaned kitchen counters and appliances.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Barbara N.
04/2014
3.0
house cleaning
  + -1 more
This service was mediocre. I was supposed to have been contacted for an estimate. I was contacted but it was AFTER the cleaning. The cleaning was perfunctory and not particularly thorough. I later realized I probably should have provided the cleaning supplies, but the cleaner never asked about it, and from past experience, I thought he/she would bring them.
Description of Work: cleaning of my 1200 sf house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$69

Philip F.
04/2014
4.0
house cleaning
  + -1 more
They were terrific! There were no additional charges beyond the big deal amount. They were good, they were on time and did a good job. The people they sent were nice. I would use them again and I would recommend them.
Description of Work: I purchased a big deal for Designer Maid. They came out to clean an apartment that I have.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie N.
03/2014
5.0
house cleaning
  + -1 more
The cleaning was incomplete due to time constraints but cleaning done was very thorough.
Description of Work: The special was for a limited number of hours. We got entered incorrectly in the computer so they didn't show up for the appointed time but made a special effort to fit me in quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Katie H.
03/2014
5.0
house cleaning
  + -1 more
We were really happy with the service.
Description of Work: We purchased the Angie's list deal for a thorough home cleaning. The service was scheduled promptly and they did a great job! They dusted and cleaned the floors thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Suzanne J.
03/2014
5.0
house cleaning
  + -1 more
It went very well. We hired them to come back. We were very pleased because they do detailed cleaning without me asking. I really appreciate that. It’s a very organized company. They have a way of doing things so the maids are trained and they’re taught how to do things the way the company wants them to do. They don’t come in and wonder what they’ll do first. They asked me what I wanted cleaned and they told me what they do. They pretty much clean everything. They do all the woodwork and the leathers. That was important. They were very professional unlike the other maids I’ve had in the past. They're not cheap but you get what you pay for.
Description of Work: I purchased a Big Deal coupon from Designer Maid for three hours of housecleaning services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Carol C.
07/2012
5.0
house cleaning
  + -1 more
They stand behind their business. When I told them about a situation they caused, they stood behind it and apologized. I wasn't thrilled with how they cleaned that day so they came back out free of charge to clean the house. They sent someone out from an appliance repair shop to repair my stove - an issue they caused.
Description of Work: I used Designer Maid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geerte G.
06/2012
3.0
house cleaning
  + -1 more
am not pleased with this company and canceled my services. The quality of the cleaning depends very much on the people. I requested several times for a fixed team, who knows the house and they promised me to do so. But very often they send differ different people in and I had to show them around the house again. I discussed this issue with the owner several times, but nevertheless they have sent me this week again a team I did not know. I use them only once a month and I cannot understand why they cannot do what they promise. Very bad customer service!
Description of Work: Cleaning of the 1st floor + 2nd floor 3 rooms+bathroom

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$135

Response from Waynesville Maid
Member is correct. We were not able to send her regular team this past cleaning date. We make a sincere effort to please every customer. However, this was our mistake. We sent the wrong team.

Contact information

990 Sweeten Creek Rd, Asheville, NC 28803

http://www.designermaid.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Waynesville Maid is currently rated 4.2 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Waynesville Maid accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Waynesville Maid offers free project estimates.
Yes, Waynesville Maid offers eco-friendly accreditations.
Yes, Waynesville Maid offers a 0% senior discount.
No, Waynesville Maid does not offer emergency services.
No, Waynesville Maid does not offer warranties.
Waynesville Maid offers the following services: Residential & commercial cleaning
Window cleaning. Dish washing. In house laundry. Pressure washing

Contact information

990 Sweeten Creek Rd, Asheville, NC 28803

http://www.designermaid.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed