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3.26 Reviews
Showing 1-6 of 6 reviews
Davif S.
07/2017
pool cleaners
 + -1 moreI am a little OCD and like things to perfection and his team put this thing in place perfectly (pictures below) They made sure it was exactly the way I wanted it. It was amazing to see how they install these things with how heavy they are. I got the 480 which has all seats and got the X-model which he can explain more about but I highly recommend the model I got and it is great for entertaining.
Description of Work: I got the hot tub of my dreams and cannot say enough about finding Peter at Water works. I drove all over town and went to the competitors and after talking with neighbors who had them everyone said to use water works and get a MAXX brand spa.
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Yes, I recommend this pro
Response from Waterworks Pool & Spa
Simeon C.
07/2017
pool cleaners
 + -1 morePurchased used refurbished hot tub. Fixed my existing deck to accommodate the spa. Everything done in a timely manner. Will use for all future needs.
Description of Work: Fixed deck and installed spa ( used Spa )
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Yes, I recommend this pro
$3,850
Response from Waterworks Pool & Spa
Hubert L.
06/2017
pool cleaners
 + -1 moreContractor was selected by manufacturer to provide warranty work on pool equipment. After speaking with one of the owners I was assured that they would be by to look at the equipment that afternoon or the next day. I received an email that afternoon from the equipment manufacturer that the contractor had called and refused the warranty order and I was reassigned to another contractor. Although no actual work was performed, it would have been acceptable to have been informed that they were refusing the work rather than find out about it from the equipment manufacturer. I could have then made other plans that day with the other contractor. This lack of professionalism is unacceptable and I would not recommend any contractor that treated consumers in such a poor fashion.
Description of Work: Warranty work on brand new pool equipment.
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Response from Waterworks Pool & Spa
Preston S.
11/2016
pool cleaners
 + -1 moreWe put project on hold.
Description of Work: We put project on hold.
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Yes, I recommend this pro
Response from Waterworks Pool & Spa
Jonathan O.
10/2016
pool cleaners, swimming pools
 + 0 moreFailure by this Company to backfill properly with gravel on all sides caused the West wall of the pool to develop two holes at approximately 4 feet depth with the resultant escape of water and necessity for removal of the deck and earth around all sides of the pool and repair of the fiberglass wall where holes appeared. Such work was demanded by pool manufacturer in order to reinstate the lifetime warranty.
Description of Work: Contracted to purchase and install fiberglass in ground swimming pool and deck to be completed by June 16, 2015. Actual completion date was not until October 30, 2015.
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$75,000
Response from Waterworks Pool & Spa
Jackie V.
12/2013
pool cleaners
 + -1 moreTheir solution was to put silicon around the leaking area...it didn't work. Now I can't get them to return phone calls.
Description of Work: Provider came out to the house & put a glob of silicone around the area that was leaking. Within a few days it was leaking again. I have called and called and left messages, but they aren't being returned.
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$135
Response from Waterworks Pool & Spa
Contact information
1200 C Hendersonville Road, Asheville, NC 28803
www.waterworkswnc.comLicensing
State Contractor License Requirements
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Waterworks Pool & Spa is currently rated 3.2 overall out of 5.
No, Waterworks Pool & Spa does not offer free project estimates.
No, Waterworks Pool & Spa does not offer eco-friendly accreditations.
No, Waterworks Pool & Spa does not offer a senior discount.
No, Waterworks Pool & Spa does not offer emergency services.
No, Waterworks Pool & Spa does not offer warranties.
Waterworks Pool & Spa offers the following services: Waterworks Pool & Spa provides Pool Construction, Spa Construction, Pool and Spa Sales, Gazebo Construction, Wine Lockers, Pool Fences, Hot Tub Installation, Pool installationWeekly Service, Repair, Green Pool Care, One Time Cleans, Equipment Upgrades, & Diagnostics
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Contact information
1200 C Hendersonville Road, Asheville, NC 28803
www.waterworkswnc.com