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Mountain Marble & Granite Inc

Countertops and Backsplashes, Marble and Granite

About us

Your Guide thru the New Age of Stone, 20 years and counting

Business highlights

30 years of trusted experience

Services we offer

Fabricate install, marble & granite counter tops, fireplaces, vanities, tub decks, showers, tables repair & repolish, Green counter top products, Quartz Product lines.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-19 of 19 reviews

don W.
09/2017
5.0
marble & granite
  + -1 more
They did a great job.They were great. I think that their price was fair. Everything about them would be a top grade. It was fine. We used them because o their prior feedback from other customers. They took half a day to complete the job. There were two workers.
Description of Work: They measured and installed marble and granite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Helen S.
05/2017
5.0
marble & granite
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

don W.
04/2017
5.0
marble & granite
  + -1 more
They were very, very good. They were very responsive. It's all been very good. Very professional. We've placed the order and placed the deposit and yes the sale is going to take place. It was fine, it was just fine. Well mainly, mainly to be honest with you because of Angie's List. They had such a high rating and in fact I contacted, using their website, I contacted one of their clients and got some really good feedback. So it kind of started with Angie's List to be honest with you.
Description of Work: Provided estimate for new countertops.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
08/2016
5.0
countertops
  + -1 more
I have used Mountain Marble & Granite for 3 different remodeling projects at my house over the past 3 years, and I am very pleased with their work. In fact, for the last project, I decided to be a "smart consumer" and also checked with some of the competitors to get a price/product comparison. After going to 3 other competitors, Mountain Marble & Granite won out in every way: with customer service, quality of product and installation, responsiveness, and - yes - even price! We were pleased with every aspect of Mountain Marble & Granite and everyone we dealt with along the way: from Jeremy in sales, to Karl who came out to take measurements, Dwayne who did the scheduling, and Lewis, Kent and Max who did the installation. They were ALL professional, friendly, and took the time to do it right. They also spoke highly of their boss, owner Hank Strauss, who has run the company for many years and seems quite supportive to his employees - that means a lot to me to support a local business who treats their employees and their customers with such fine care. I also can't say enough about the guys in the back of the warehouse who cut the stone (I wish I knew all of their names to credit them here). We were allowed to watch the process of their cutting the stone, and it was amazing. The fine product that is throughout my house (the master bath vanity, the fireplace surround, and the kitchen counter) are superb. The expert mitering is amazing as they matched the stone with every turn and the mitered seams disappear! Beautiful work. I will never go anywhere else and give Mountain Marble & Granite my highest recommendations.
Description of Work: New quartz countertops in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
08/2016
5.0
countertops
  + -1 more
I have used Mountain Marble & Granite for 3 different remodeling projects at my house over the past 3 years, and I am very pleased with their work. In fact, for the last project, I decided to be a "smart consumer" and also checked with some of the competitors to get a price/product comparison. After going to 3 other competitors, Mountain Marble & Granite won out in every way: with customer service, quality of product and installation, responsiveness, and - yes - even price! We were pleased with every aspect of Mountain Marble & Granite and everyone we dealt with along the way: from Jeremy in sales, to Karl who came out to take measurements, Dwayne who did the scheduling, and Lewis, Kent and Max who did the installation. They were ALL professional, friendly, and took the time to do it right. They also spoke highly of their boss, owner Hank Strauss, who has run the company for many years and seems quite supportive to his employees - that means a lot to me to support a local business who treats their employees and their customers with such fine care. I also can't say enough about the guys in the back of the warehouse who cut the stone (I wish I knew all of their names to credit them here). We were allowed to watch the process of their cutting the stone, and it was amazing. The fine product that is throughout my house (the master bath vanity, the fireplace surround, and the kitchen counter) are superb. The expert mitering is amazing as they matched the stone with every turn and the mitered seams disappear! Beautiful work. I will never go anywhere else and give Mountain Marble & Granite my highest recommendations.
Description of Work: New quartz countertops in the kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
06/2016
5.0
countertops
  + -1 more
unknown
Description of Work: Kitchen counters. Had a manufacturers defect which they fixed. All very nice people.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Jean B.
03/2016
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: Mountain Marble has excellent customer service, a great selection of stone and if they don't have exactly what you are looking for, they find it for you! I wanted soapstone and the slabs they had were not right for my project. Jeremy searched other dealers, and sent me a picture and once approved he had it shipped. Everyone who works there is excellent. Our kitchen counters are beautiful. Mountain Marble's attention to detail is fantastic and I now know why our contractor recommended them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Megan R.
01/2016
5.0
countertops
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

suzy M.
09/2015
5.0
countertops
  + -1 more
unknown
Description of Work: Replaced a hearth, wonderful to work with, great choices, prompt, punctual, great follow-through, cleaned up completely each time they were here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Barbara S.
02/2015
5.0
countertops, marble & granite
  + 0 more
These guys did a first class job of fabrication and install and they worked very well with our cabinet contractor and architect. We can recommend them highly enough.
Description of Work: Hank assisted us in selecting the granite slabs as well as our architect in the design of the counter tops. Our remodel included three different types of stone in VERY challenging shapes that all had to match each other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Mary H.
01/2015
5.0
countertops, marble & granite
  + 0 more
They were good. I thought they were easy to work with and their prices were competitive. The price was reasonable.
Description of Work: I used them for countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy G.
12/2014
4.0
countertops, marble & granite
  + 0 more
This is an update to a previous review that was not positive. We were frustrated because we felt our in our initial contact with the company we did not have a good experience and when we had a piece of marble cut, the selection was fantastic, it was not done as we anticipated and in the time we expected. However, soon after expressing our frustration, the company called and offered services to fix the issues. This tells me the company does care about services and their reputation! With the holidays we have not yet sent the piece back to be fixed but will get back when this has happened.
Description of Work: Cut a washstand countertop

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

J V.
09/2014
5.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: Very good selection of granite and marble. Very helpful in guiding to products based on information provided by customer. Responsive personnel, company that has been in business for many years and is centered on customer satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

joseph K.
08/2014
4.0
countertops, marble & granite
  + 0 more
unknown
Description of Work: Put in a granite counter top. It went well. The only problem was that theyb do not take out the old top. The person that they recomended was very expensive. I would go with an all inclusive company next time. | |expensive. . I would go with an al |Ol inclusive companyanother company next time

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Response from Mountain Marble & Granite Inc
We're sorry that [member name removed] was not happy with the person he selected to do his tear out. That person is not in our employ and we have no authority over him. We are happy that Mr Kane was pleased with everything else.

Bill L.
07/2014
5.0
countertops, marble & granite
  + 0 more
They were perfect - peace of mind that the finish product is exactly what you desire.
Description of Work: 2 step operation - measure dimensions and install granite.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Mountain Marble & Granite Inc
Thank you for your review, perfection is hard to come by these days.... at any price, and [member name removed] bought our least expensive product!

Cathy H.
02/2014
5.0
countertops, marble & granite
  + 0 more
The staff at Mt. Marble and granite were friendly, professional and did an excellent job installing our beautiful granite counter tops.
Description of Work: Installed granite counter tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne M.
07/2011
5.0
countertops, marble & granite
  + 0 more
Mountain Granite did a first rate quality and professional job from start to finish. At every turn we were treated with respect and professional courtesy and never felt out of the loop. From the assistance given when first choosing the granite to the final installation Mountain Granite displayed the quality workmanship confirming what we had heard about the company. We chose exotics which we got at a much better price then competing companies in and around Asheville. As a result of their overall performance we couldn't recommend them more highly.
Description of Work: We purchased two remnant granite pieces from Mountain Marble and Granite for our two upstairs bathrooms. The price was excellent and we arranged for one of their technicians to visit our house to measure and design our vanity countertops. At the appointed time he arrived and was most precise in his work. With the aid of electronic equipment came away with a detailed and precise drawing of what we wanted. This was in turn emailed to us for our approval. Then within the specified time two more technicians returned and installed both countertops. The workmanship was first class with the granite pattern made to run seamlessly into the splash boards. You could almost call them a work of art.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Phyllis S R.
09/2010
5.0
countertops
  + -1 more
I was very satisfied with them. Their work was first class. They were clean. They showed up on time. They were very clear about giving directions on how to care for the countertops. I was satisfied with their price. The quality of their work was very good.
Description of Work: I used Mountain Marble to install our countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
12/2007
5.0
countertops, marble & granite
  + 0 more
Exceptionally. The up front scope, estimate, quality and timing were all done exceptionally well and professionally. This is the best sub contractor we worked with in up-fitting our new condominium. We were new to the area and Hank and his staff all treated us superbly and honestly.
Description of Work: Designed, built and installed granite and marble countertops and a limestone hearth for a new condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

    Contact information

    91 Thompson St, Asheville, NC 28803

    www.mountainmarble.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Marble and Granite

    FAQ

    Mountain Marble & Granite Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 4:00 PM

    Tuesday: 8:30 AM - 4:00 PM

    Wednesday: 8:30 AM - 4:00 PM

    Thursday: 8:30 AM - 4:00 PM

    Friday: 8:30 AM - 4:00 PM

    Saturday: Closed

    Mountain Marble & Granite Inc accepts the following forms of payment: Check
    Yes, Mountain Marble & Granite Inc offers free project estimates.
    Yes, Mountain Marble & Granite Inc offers eco-friendly accreditations.
    No, Mountain Marble & Granite Inc does not offer a senior discount.
    No, Mountain Marble & Granite Inc does not offer emergency services.
    Yes, Mountain Marble & Granite Inc offers warranties.
    Mountain Marble & Granite Inc offers the following services: Fabricate install, marble & granite counter tops, fireplaces, vanities, tub decks, showers, tables repair & repolish, Green counter top products, Quartz Product lines.

    Contact information

    91 Thompson St, Asheville, NC 28803

    www.mountainmarble.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 4:00 PM
    Tuesday:
    8:30 AM - 4:00 PM
    Wednesday:
    8:30 AM - 4:00 PM
    Thursday:
    8:30 AM - 4:00 PM
    Friday:
    8:30 AM - 4:00 PM
    Saturday:
    Closed