Kelli's Outdoor Care

Tree Service

About us

Here at Kelli's Outdoor Care we are happy to bring you over 15 years of experience in, Tree trimming and removal. We are a small family owned business., Dedicated to helpping you develop a healthy, safe, and beautiful outdoor environment. for you and your famliy.

Business highlights

10 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered


Services we don't offer

I do not grind stumps

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
0%
3
0%
2
18%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.5
punctuality
4.3

Filter reviews by category

Showing 1-11 of 11 reviews

Peter C.
11/2024
2.0
tree service
  + -1 more
They sent me an email requesting more information on project. I responded immediately and then received no response. Sent a follow up email asking for response but was again ignored. Very poor customer service in my opinion.
Description of Work: Fallen trees, branches, and brush removal from several acres of forest on our property. Work would take at least a day.

Rating CategoryRating out of 5
responsiveness
1.0


Tory M.
08/2024
5.0
tree service
  + -1 more
Task was completed safely and satisfactory. Response time was fast when requesting a quote and scheduling the job.
Description of Work: Large tree trimming 2x

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,125

Jeff M.
06/2024
1.0
tree service
  + -1 more
I wouldn’t trust these folks to do anything. I started a tree trimming project in Angi and they responded right away offering to help, requesting additional information. I provided more details and they went completely silent—no response. I sent multiple follow-ups and they didn’t even provide the basic common courtesy of a response. I can understand if the job was too small but this was poorly handled. Given their approach to customer service, I recommend staying away.
Description of Work: A small tree trimming job.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Vinny M.
03/2024
5.0
tree service
  + -1 more
They did a great job at a good price.
Description of Work: Remove 2 trees and trim others as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph H.
03/2021
5.0
tree service
  + -1 more
Fast and clean. No problems.
Description of Work: Remove large tree
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

Karen B.
07/2020
2.0
tree service
  + -1 more
They called back after leaving the first voicemail. I was going to hire them and asked to make sure they were insured. Never got certificate of insurance. Have left 3 subsequent voicemails and they never have returned my calls. Apparently they don't want to do the work but at least tell me so instead of just not returning calls. I was really impressed with their salesperson/estimator that came out to talk about the job and was excited to hire them.
Description of Work: Tree trimming

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0


jeff P.
07/2020
5.0
tree service
  + -1 more
They did an outstanding job!
Description of Work: Tree Trimming

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim and Patty P.
12/2019
5.0
tree service
  + -1 more
They did a wonderful job. They were really good to work with. They cleaned up after themselves. They did a really fine job.
Description of Work: They trimmed trees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tricia S.
12/2019
5.0
tree service
  + -1 more
They were fantastic, good response and they gave a competitive price.
Description of Work: Tree trimming
Rating CategoryRating out of 5
Yes, I recommend this pro

Tricia S.
11/2019
5.0
tree service
  + -1 more
They were awesome!
Description of Work: Tree Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Frank P.
08/2019
5.0
tree service
  + -1 more
All went wonderful! They trimmed 5 trees and by the time we arrived home everything was cleaned up like they hadn't even been there!! I referred them to my in-laws, who used them as well.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kelli's Outdoor Care
Thanks for the review [Member Name Removed]. It was a pleasure working for you and your in-laws. do you have anything you need help with in the future feel free to reach out. Thanks and enjoy the rest of your summer!

    Contact information

    36 Broadway Street, Asheville, NC 28801


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    Kelli's Outdoor Care is currently rated 4.8 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Kelli's Outdoor Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Kelli's Outdoor Care offers free project estimates.
    Yes, Kelli's Outdoor Care offers eco-friendly accreditations.
    Yes, Kelli's Outdoor Care offers a 10% senior discount.
    Yes, Kelli's Outdoor Care offers emergency services.
    Yes, Kelli's Outdoor Care offers warranties.
    I do not grind stumps

    Contact information

    36 Broadway Street, Asheville, NC 28801


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day