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Keller Williams - Puffer Properties

Real Estate Agents

About us

We love Asheville and the mountains of Western North Carolina! And we're excited to share our passion for the real estate market with you. We want to provide you with the best local content, and additional professional services, - when your situation warrants it. Our goal is to be helpful, not a nuisance. There is no obligation required from you. We look forward to earning your trust and respect through our excellent and responsive service and our extensive local knowledge.

Business highlights

31 years of trusted experience

Services we offer

Real Estate.

Amenities

Free Estimates
Yes

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Staci R.
06/2017
5.0
real estate agents
  + -1 more
The Puffer Team works well because someone is always available and happy to help with last minute viewings or anything needed.
Description of Work: Wendy Puffer worked with me to find a place that was uniquely suited to my lifestyle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary J.
05/2017
5.0
real estate agents
  + -1 more
Lynn Bolser was our agent and we were extremely pleased with her services. It had been 23 years since we had purchased a home in another state and she easily walked us through all of the (now computerized) steps along the way. Her referrals for attorney, inspectors, etc. were also great. She was very professional, capable, flexible and service oriented.
Description of Work: Assistance with home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin D.
04/2017
5.0
real estate agents
  + -1 more
We were having problems selling our home as we had used four real estate agents from three firms over a ten month period to no avail. Once we contacted Brad and his incredible team of realtors our home was sold within a few weeks. We had so many appointments to view our home and then an offer!! It was truly a pleasure to work with Brad and Wendy and the team!! They were with us every step of the way and answered all questions very quickly. We could not have asked for better service. If you are looking to sell or buy a home in western NC look no further than the Puffer Team!!
Description of Work: Selling our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremiah F.
04/2017
5.0
real estate agents
  + -1 more
My wife and I loved working with Lynn and her team! They made our 1st home buying experience easy and smooth. Lynn was easy to work with. She helped us find the house that was in our budget and perfect for our lifestyle.
Description of Work: Buying a home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter P.
04/2017
5.0
real estate agents
  + -1 more
Service and guidance was great. The house we ideally wanted we knew would be a very hard search given what we wanted, but Lynn found us the perfect house of our dreams. Her and the team worked us through a number of obstacles both on the sell and the buy side. Very happy with the expertise and support provided.
Description of Work: Both bought and sold a house through Lynn Bolser at Keller Williams.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandy and Harry S.
04/2017
5.0
real estate agents
  + -1 more
Sandy Scott · April 7, 2016 We had the privilege of working with Wendy Puffer as our relator. She worked with us and stayed in touch for ten months before we actually moved here. When we arrived she had a list of homes ready to shows us. Wendy is professional, patient, knows the market and listened to and heard what we wanted in our home and did not show us anything that did not meet our criteria. Wendy is a joy to work with. She recommended a great mortgage broker and we closed in less than 30 days. The Puffer Properties Keller Williams Team, especially Kelli answered our questions and educated us. It was a seamless transaction. If you want a realtor who goes the extra mile and has your back ask for Wendy Puffer.
Description of Work: We needed to find a home in Asheville and worked with Wendy long distance for months beore moving here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith A R.
04/2017
5.0
real estate agents
  + -1 more
Smoothly. Puffer Properties has assembled an excellent team of professionals who helped us move quickly through the process of buying a house. They are very knowledgeable and well respected in the community.
Description of Work: Home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James C.
04/2017
5.0
real estate agents
  + -1 more
The service provided was outstanding.The marketing presentation was excellent and generated lots of interest quickly. The property showed well and a high percentage of showings resulted in offers. The estimated pricing proved to be spot on, and the prospective buyers agreed that it was appropriately priced. the closing went smoothly. There were several issues with the unique property and these were resolved professionally and efficiently.
Description of Work: I needed a house marketed and sold. This was unusually complicated by it's having been a manufactured home originally although it had been completely structurally modified to be a normal home on a foundation with all new systems (heat, plumbing, a/c, etc).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK M.
04/2017
5.0
real estate agents
  + -1 more
Our home sold quickly and without difficulty thanks to the Puffer team!!!
Description of Work: June 2016: We used their company 16 years ago to buy our home and used them again to sell it. They guided us through the selling process without any problems. They made it one of our easiest transactions from placing it on the market through the closing process. They were readily available seven days a week to assist us. They communicated frequently and never put any pressure on us to lower our asking price and remained supportive throughout the process. They use the most up to date technology in advertising without loosing the personal touch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy C.
03/2017
5.0
real estate agents
  + -1 more
Great experience, patient, informative, understanding, knowledgeable, caring. Great customer service.
Description of Work: It was such a pleasure working with this team of Real Estate Professionals on the purchase of my home that I decided to get my real estate license and join the team.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa K.
03/2017
5.0
real estate agents
  + -1 more
Great! All the realtors were very professional, knowledgeable and helpful in all transactions. I would highly recommend them.
Description of Work: Sold a house and bought two houses

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Keller Williams - Puffer Properties
Thank you [Member Name Removed]! You are a pleasure to work with!

Rob C.
09/2016
5.0
real estate agents
  + -1 more
EXCELLENT! I don't believe the sale could have happened any faster and at a fair price. Brad Puffer and his associates were 100% professional, pleasant, fast, efficient and effective.
Description of Work: Listed and sold my house in Hendersonville, NC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Charme C.
08/2013
5.0
real estate agents
  + -1 more
He has been on a lot of different revenues as far as magazines, the Internet. They came out and took a lot of pictures and did a video of the house. It came out really, really nice. I think they did a good job at presenting the house and putting it on the market. They gave it a lot of exposure. It's been on the market a couple of weeks. We had some buyers come out and look. One thing we need to do and he's the one that caught this, now that we want to sell it the septic is only for two bedrooms. So he suggested that we have it redone for a third bedroom. We do have three bedrooms. He told us how to go about doing it. Turns out it was already perked as a three bedroom but the paperwork was misfiled by the county. Once the listing was changed the house sold very quickly .
Description of Work: Keller Williams realty - Brad Puffer is my Realtor he is helping us sell our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy S.
07/2012
5.0
real estate agents
  + -1 more
I stumbled across the house we ended up buying while online in Nov. 2011 and met Blake through the Keller Williams Realty website. From the beginning, Blake Simons was warm, personable, easy going yet very knowledgeable and professional. He knew the Asheville/Hendersonville area well and zeroed in on our wants and desires as far as finding a vacation home that someday we could retire to. He listened closely to the type of town we wanted to live in and the kind of home we were looking for, and then tried to match us up to properties fitting those parameters. From day one, we were in love with a particular home in Hendersonville, and Blake spent countless hours researching the property for us to find out everything possible about it: why they were selling it; why it was on the market one year; what amenities it had. He got another Keller Williams agent to take numerous photos of the interior so we could see what the home looked like inside. We made plans for a trip down to North Carolina and made an appointment with Blake to tour some homes for sale. As soon as we saw the home in Hendersonville we had been tracking online for several months, we loved it and put in a bid. Our first two bids were rejected but number three was finally accepted. Blake walked us through the negotiations and then lined up the various inspectors. Every inspection turned up major flaws in the home... things that were fixable but very costly to repair and that involved the safety and soundness of the home and foundation. Our agent Blake then re-negotiated the contract with a very difficult, uncooperative seller to include some of the repair costs. At every turn we found problems: a defective title that needed to be corrected, lawyers not in office due to personal issues, seller's real estate agent out of town, etc. etc. This contract bid and subsequent negotiations from start to closing was a virtual nightmare! There were so many times we could have (and should have) walked away from all the headaches and heartaches, but Blake Simons knew we loved the house and truly wanted it, and he asked us to trust him to eventually deliver the property to us and to hang in there. He constantly had to reassure us and explain all aspects of the real estate process. We have bought and sold homes before but never run into so many roadblocks, problems and twists! My husband and I physically saw the house on May 16th and bid on it. This was a cash sale with no financing, yet we only closed on the property June 28th and did not receive the keys to the house until July 20th! Even after the closing, Blake had to track down the keys sitting at a lawyer's office and have them shipped to us! I must say Blake Simons at Keller Williams Realty was thorough, completely professional at all times, focused, determined, relentless in pursuit of this home for us. Yet he is super nice and personable with a great sense of humor. We are thankful he represented us in the largest and most difficult financial transaction of our lives! We now own a beautiful home in North Carolina that is a dream come true. It ticked off all the boxes on our wish list, and we cannot wait for the years of enjoyment we hope to get out of it! If you need a fabulous real estate agent in the Asheville area who will steer you to the right property at the right cost and work tirelessly for you, look no further than Blake Simons at Keller Williams Realty at 86 Asheland Avenue in Asheville, NC. He is our real estate agent but has also become a valued friend. We would highly recommend him to ANYONE seeking a property in the Asheville area!
Description of Work: Blake Simons, our agent, provided us with daily email listings of homes in the Asheville/Hendersonville area we might be interested in, set up appointments for showings, answered questions about services, inspections, fees, legal matters, the contract/bidding process and all other issues relating to buying a particular home we were interested in. He made endless phone calls to us and on our behalf to keep us updated on the status of our contract and the negotiations on that property, lined up everyone for us like inspectors, lawyers, contractors, etc. (We are out-of-state and did not know any local companies). He had photos taken of the house we found online so we could see the interior of the home.There are just too many services Blake performed from November 2011 to July 2012 to describe: emails, phone calls, faxes, photos, handled negotiations, patiently answered a hundred million questions, gave recommendations and advice, did home showings, etc. He showed much restraint when things went wrong and supported and coached us from start to finish. Even though our business relationship with Blake is over, he has continued to stay in contact to give us recommendations on local services and companies and assist us in becoming acquainted with the western N.C. area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131,000

Julie W.
05/2012
5.0
real estate agents
  + -1 more
House was on the market Ln. With Namath ricochet didn't call. they was taken or lye puffer and if sold.
Description of Work: sold our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    86 Asheland Avenue, Asheville, NC 28801

    http://www.HomeFinderAsheville.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    204247
    Trade License Locale
    North Carolina
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents

    FAQ

    Keller Williams - Puffer Properties is currently rated 5 overall out of 5.

    Monday: 8:30 AM - 5:30 PM

    Tuesday: 8:30 AM - 5:30 PM

    Wednesday: 8:30 AM - 5:30 PM

    Thursday: 8:30 AM - 5:30 PM

    Friday: 8:30 AM - 5:30 PM

    Yes, Keller Williams - Puffer Properties offers free project estimates.
    No, Keller Williams - Puffer Properties does not offer eco-friendly accreditations.
    No, Keller Williams - Puffer Properties does not offer a senior discount.
    No, Keller Williams - Puffer Properties does not offer emergency services.
    No, Keller Williams - Puffer Properties does not offer warranties.
    Keller Williams - Puffer Properties offers the following services: Real Estate.

    Contact information

    86 Asheland Avenue, Asheville, NC 28801

    http://www.HomeFinderAsheville.com

    Service hours

    Monday:
    8:30 AM - 5:30 PM
    Tuesday:
    8:30 AM - 5:30 PM
    Wednesday:
    8:30 AM - 5:30 PM
    Thursday:
    8:30 AM - 5:30 PM
    Friday:
    8:30 AM - 5:30 PM