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Indigenous Design Landscapes

Landscaping, Pavers and Hardscaping, Lawn and Yard Work,

About us

6 employees. Uses subs for irrigation. Charges a flat rate. Travel charges may apply. No service fee. May contact through email.

Business highlights

25 years of trusted experience

Services we offer

Commercial & residential landscape installation, design & maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check

Reviews

4.114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
14%
2
14%
1
7%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.2
responsiveness
3.9
punctuality
4.1
Showing 1-14 of 14 reviews

Jack L.
07/2014
2.0
landscaping, lawn service, mulch
  + 1 more
John is a very nice guy. He seems to have trouble finding and keeping help. Some of the workers had no experience and their work was not of highest quality. Overall the work was acceptable but not great. Unfortunately John seems overwhelmed with the management aspects of the business. Very poor communications - does not respond to phone or email for days. Doesn't show up when expected. Has an endless list of excuses - my truck broke down - somebody quit etc etc. If getting some work done at a good price is your object you might find this acceptable. If ;you want to deal with a reliable professional service company Indigenous Design is not it, in my experience.
Description of Work: This price was total for two visits. Cleaned up and trimmed shrubs mulched large flower bed with bagged mulch. Planted 4 shrubs Carted away cuttings.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$375

bryan S.
03/2014
5.0
landscaping
  + -1 more
good service, quality professional execution
Description of Work: yearly maintenance contract

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Amanda A.
11/2013
3.0
lawn service
  + -1 more
Like the previous reviewer, I also interviewed several landscapers and John Love was my favorite for his knowledge and ideas. However after 4-6 weeks of trying to get on his schedule, he stopped responding to phone calls/emails and never performed the work. I had to move on to another landscaper.
Description of Work: Consultation for lawn clean up and proposal for ongoing maintenance

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$900

Michael R.
09/2013
3.0
landscaping, drain cleaning, hardscaping
  + 1 more
I interviewed three landscapers. Indigenous was my favorite in terms of creativity and ideas. However, they were very slow to respond to phone calls and questions and I never received the quote on Phase 2 so I had to move on to the next landscaper. The Phase 1 quote of the 3 quotes I received was about 3k more than the other two (low quote 7k, high quote 10k). Thanks.
Description of Work: Contacted them to provide two quotes. Never received the second quote.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$10,000

Lorraine F.
10/2012
1.0
lawn service, lawn treatment
  + 0 more
I hired John Love, Indigenous Design a year ago. The SHAME of this is that John is a really nice person. I hired him and his company on a MONTHLY contract of $156 a month. All went OK UNTIL July/August of this year. The beginning of August we saw our lawn DIE Day by Day!! I called John and asked him to come out - what was going on?? We had a BEAUTIFUL lawn which we have cared for at this house for 7 years - sod was put down in 2004 when we bought our house and then we took good care of it. When John came out to see the DEAD lawn, he said his company had not done anything. That it was NOT the time of year for them to be feeding etc. He left and said he would look into it. He then left me a message said he thought the problem was caused by a leaf fungus and did I want him to start the reparation effort. In the meantime, my next door neighbor told me that while we were away the end of July (when it was REALLY HOT - like 90 degrees) she saw John's guys spreading something on our lawn. She made particular note of this since it reminded her to ask her lawn company something. I called John and said 1) Impossible for this to be a leaf fungus - this would NOT know property lines and my grass is DEAD and the lawns directly adjoining mine are NOT. And I told him what my neighbor saw. He finally called me back and said YES they did check their records and they put down something late July that SHOULD not have KILLED my lawn but did. HE PROMISED he would fix it 100% - I told him I was going away for 3 weeks and he said don't worry by the time I get back I would see grass growing. I came back 6 days EARLY and NOTHING had been done. I called him and said what miracle will give me grass in 6 days. His guys came that next day and did what they should have done weeks ago. BUT our front lawn has a slope - and the seed washed away. We did EVERYTHING we should have done - no grass. Finally with a lot of rain after two weeks, some grass grew but lots of empty spaces. Our lawn is growing but it is SO far from what it was. I e-mailed and called John repeatedly to ask him to come out to meet with us to discuss this. I said if the seed doesn't work, we would need him to sod the front. I was FINE with the back. NO answer from John for days. Just this Tuesday he said someone would come out. NO ONE came and NO response from an e-mail I sent to ask what is going on. SOO we are DONE!!!!! FINISHED!! DISGUSTED!!!
Description of Work: Lawn care - cut, feed, overall lawn care. Our property is only 1/3 acre - so SMALL. And we were paying a fair price to him. His work is TERRIBLE when there is a PROBLEM!! Please see our story below,

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,872

Lorraine F.
04/2012
5.0
landscaping, lawn service
  + 0 more
First, we were very please with the cleanup work they had done. Then John's estimate was reasonable - he gave special consideration since we are away a few months of the year. When we returned a week ago we were VERY pleased with the lawn and the property care. I would highly recommend Mr Love and his company. He is very responsive and considerate of your special needs.
Description of Work: Middle of 2011, I had Indigenous Design Landscapes perform some clean up of our landscaping. Then, asked Mr John Love for an estimate for an annual contract for care of our lawn/property. Since then he has provided ongoing service for our property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reid P.
02/2012
5.0
landscaping, lawn service, hardscaping
  + 1 more
John Love and his crew are excellent to work with. We first called John based on a recommendation from a friend (2008).. to plant a row of arborvitaes to create a buffer across the back of our yard. We ended up have him draw a plan, including plant recommendations, to landscape our entire front yard, which included all the shrubs, trees, creation of beds and the hard and softscape of a large front bank. We still regularly receive complements on the front yard/bank today. John's crew also provided occasional lawn service and helped us maintain the beds. We recently purchased a new home which had a stone pond with waterfall in the back yard. It was in a terrible state of neglect due to a neighbors silt fence breach and general lack of maintenance. After heavy rains and resulting overflow we realized the pond had not been installed with the appropriate overflow system. John and his crew fist installed the proper overflow system then went to great lengths (two complete draining and clean outs) to get it this pond and waterfall to the point it is today with crystal clear water. Well above and beyond the call! In addition to being a pleasure to be around (both John and his crew) John has an exceptional knowledge of native flora and is always quick to share his knowledge with regard to maintenance and care. As for cost. John's work is consistently priced on the mark. We strayed one time for and quot;cheaperand quot; mulch. We got what we payed for and learned our lesson.... it was not only cheap, it was unsightly. If you want truly professional work and great value for your dollar, call John.
Description of Work: (Date and price above are just for most recent work. We've used Indigenous Design for over five years now.) Tree planting for buffer, landscape design to include recommendation and sketches of design, plant and tree recommendations, placement recommendations, hardscape, stone stairway, water feature maintenance, overflow installation. And lots of advice on plant selection, maintenance and care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Indigenous Design Landscapes
We appreciate the Member's repeat request for service and always look forward to resolving troublesome issues any client might have.

Lynn M.
03/2011
5.0
landscaping
  + -1 more
Great! Installed plants and a rock wall.
Description of Work: I'm on the List trying to find this company again to do some additional work. They were great. Can't find them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Nathan B.
02/2011
5.0
landscaping, drain cleaning
  + 0 more
He was professional. He was fast in e-mailing over a written estimate. My mom dealt with him and they had a good connection. She liked him and said he was nice and honest. It was really nice.
Description of Work: We contacted Indigenous Design Landscapes to get an estimate for a French drain wrapped around the side of the house and fix some drainage issues in the backyard.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

peter V.
06/2010
2.0
landscaping
  + -1 more
Work completed on time. Looked great for six months. Now grass won't grow. They as landscapers should have advised us if the location wasn't suitable for grass or how we could have made it more so. The yard is like walking on a big muddy sponge. They came back to take a look, agreed there was a problem then never heard from them again. Nice guys, poor work.
Description of Work: Created front yard grassy area and drainage. Removed exisiting gravel.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$2,500

Jeanette W.
10/2009
5.0
landscaping, hardscaping
  + 0 more
John Love and his crew are excellent to work with and a delight to be around. They are energetic, professional, knowledgeable and eager to please. If you are looking for a landscaper who is exceptionally knowledgeable about plants and placing the right ones in the right sites, you should call John. It was great to work with someone who really listened to what I wanted and worked with me to achieve the final results.I know you will find John Love and his team to be exceptionally trustworthy and honest. I am continuing to work with them on future projects.
Description of Work: Removed sod and installed gravel with river rocks to resolve muddy area along 40' in front of existing retaining wall. Designed and installed a rain garden, together with plants and the creation of a water fountain from an existing terra cotta urn. Extended existing retaining wall another 20' curving it to end at the front gate. Then he designed and added a 15' retaining wall on the opposite side of the front fence gate to balance and compliment the extension on the left. On the opposite side of the front side, a 42' lower retaining wall was built in multiple curves to manage the addition of soil and mulch. At the far end of the yard a small gravel area was designed to facilitate the placement of two chairs and a table. In addition to the hardscapes, John selected and planted numerous new plants, moved existing plants and added boulders to compliment the japanese maples in the garden at the end of the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

BEVERLY B.
02/2009
5.0
landscaping, hardscaping
  + 0 more
Fantastic selection of plants and design of hardscape and plantings. We got lots of compliments. Professional and knowledgeable.
Description of Work: John designed a replacement of the builder-minimal landscaping at our new house. He designed and implemented a wonderful front and side yard, per our instructions. Then he had to redesign and re-implement the side based on having a roadway project on the right side - we had instructed him to encroach on the roadway believing it would not be built. The initial design had large curved beds on the right, with a winding stone walkway from the driveway down to the lower deck. Once the road was planned the walkway had to be reworked along the side of the house...the photo shows the walkway and stone wall by the mud that will be a road.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

ELEANOR W.
06/2007
5.0
hardscaping
  + -1 more
The project took a little over a month. There were a couple of delays when the rented Bobcat used for moving heavy stones and planting large trees broke down and when John hurt his back near the end of the project from lifting way too many heavy items. The final cost was more than the estimate due to the fact that I wanted more items than originally planned.
Description of Work: This project involved the complete installation of a Japanese-style garden encompassing my whole back yard. All grass was removed, 60 trees were planted (some before this project), bushes, grasses, bamboo, a dry creek and many large boulders, and mulched throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,375

ELEANOR W.
06/2007
5.0
landscaping
  + -1 more
The project took a little over a month. There were a couple of delays when the rented Bobcat used for moving heavy stones and planting large trees broke down and when John hurt his back near the end of the project from lifting way too many heavy items. The final cost was more than the estimate due to the fact that I wanted more items than originally planned.
Description of Work: This project involved the complete installation of a Japanese-style garden encompassing my whole back yard. All grass was removed, 60 trees were planted (some before this project), bushes, grasses, bamboo, a dry creek and many large boulders, and mulched throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,375

    Contact information

    28 Asbury Rd, Asheville, NC 28804


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Landscaping,
    Pavers and Hardscaping,
    Lawn and Yard Work,
    Drain Cleaning,
    Mulch and Topsoil,
    Lawn Fertilization & Treatment,
    Lawn Irrigation

    FAQ

    Indigenous Design Landscapes is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Indigenous Design Landscapes accepts the following forms of payment: Check
    Yes, Indigenous Design Landscapes offers free project estimates.
    No, Indigenous Design Landscapes does not offer eco-friendly accreditations.
    No, Indigenous Design Landscapes does not offer a senior discount.
    No, Indigenous Design Landscapes does not offer emergency services.
    Yes, Indigenous Design Landscapes offers warranties.
    Indigenous Design Landscapes offers the following services: Commercial & residential landscape installation, design & maintenance.

    Contact information

    28 Asbury Rd, Asheville, NC 28804


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed