In His Time Appliance Repair

Terry it was very, very competent, and extremely kind. He let me watch the repair and help me learn what he was doing so I would be able to do it myself next time if necessary. He was also very patient with a fascinated three-year-old, taking the time to show him the parts, while taking care with the Covid precautions. I would absolutely recommend him, And plan to call him again myself whenever necessary.

Came on time and did a great job. Very pleasant person.

Terry came to my aid when our dryer stopped working. He even was able to get here faster than promised. He was professional and next time I have any problems with an appliance...he will be the one I call. Highly recommend.

He made every effort to arrive on time despite having a traffic accident on his drive to my appointment. He called to inform me that he would be late.

He called me very quickly after I requested service. He was able to talk me through getting my exact Oven model number. When the part arrived he fixed and replaced it in an hour.

Very responsive and friendly, but he had to come back multiple (3) times to correct the same common problem and failed to connect the exhaust hose to the outside as requested. Added up to ~$300 in repairs, which is a reasonable price. Just took longer to cross off my list than was necessary. Have since learned that YouTube has great instructional videos on this and other common drier issues, so when the heating unit went out within weeks of this repair on the same drier, I fixed myself for under ~$30 in parts. Lesson learned.

Arrived on time, got right to work, knew what was the problem and fixed it. He was in and out of here in 45 minutes. He was personable, neat, explained what he was doing and why. I would hire him again.

Mr. Terry Wilson was the nicest repair person that I have ever encountered. I called at least six other Appliance repair companies and Home Advisor directed Terry to me. From the initial call he made to me until he completed the repair he was professional, knowledgeable, and informative to the extent he explained the steps he was going to take from start to finish. He was focused and worked steadily through the process of the repair. There is no question in my mind that he has an incredibly strong work ethic. I would, without hesitation, hire Mr. Wilson, Terry for any future repairs I might have. His quote and my final bill was as he estimated at the beginning. I know any of his future customers will have as positive experience as I had with Terry.

Such a great experience with Terry! Quick response, conscientious, extremely knowledgeable, and super polite and professional. He diagnosed our refrigerator problem right away and ordered parts to fix it, then came back as soon as they came in to install them. The whole experience was a treat, so grateful we had a chance to meet him. Former military who also worked as a VA health professional, now a pastor who loves his church, his family and his country. Just an all-around great guy who really knows appliances!

MR Wilson is very much of a gentleman and customer service oriented. He helped assess lightning damage to my gas oven. Talked to multiple suppliers to get the best price and availability. He communicated well to keep us informed. I would recommend this company highly.

This man was outstanding. Timely, polite and very skilled. Best appliance repair person I ve ever met.

Fast, courteous service. I would use him again and recommend to my friends.

He called shortly after I went on to Home Advisor. He came out when he said he would. I will use him again.

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Friendly, Knowledgeable, Punctual!

Terry is awesome!

Excellent job! Mr. Wilson was great to work with. Removed old dishwasher, installed new one, removed old disposal and installed new one. We ran into complications from faulty plumbing from an old installation and he spent all day working through the problems and left me with everything in perfect working order. I highly recommend him. A pleasure to work with.

Terry is a wonderful person and does high quality work, responded in a timely manner, and charged a fair price.

Made the repair quickly. Very polite and easy to work with.

Terry was very professional, kept me informed as to when my oven part would arrive. A really nice guy! I highly recommend him

I highly recommend Mr. Wilson. Took him approximately 30 minutes to determine why my dryer was not working. Said he had to order the part, brought it the next day and dryer was fixed. He was very professional, got to the job instantly, did not provide idle chit-chat, yet was polite... was there to work and did the job. Could not have expected anything better. I will be using him in the future for any appliance issues.

Great guy, job well done

Terry was responsive, honest, and very knowledgeable. He was a delight to work with and I would highly recommend him.