In His Time Appliance Repair

appliance repair, small appliance repair service

About us

With over thirty-five years of experience in the appliance repair industry, we are the experts you need to take care of your home. We handle everything regarding your appliance repair, and installation needs. We will treat your home with the upmost respect. Mr. Terry Wilson is a United States Navy Veteran, and believes in providing our community with high quality, honest, authentic service. Give In His Time Appliance Repair a call today, we look forward to working with you!

Business highlights

16 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 51-75 of 157 reviews

Auburn R.
07/2021
5.0
Terry was great! He arrived early and diagnosed the problem with our fridge very easily. He fixed it and charged us a very fair price. He was also honest with us about the fact that the fridge may not be worth repairing again. I will keep his contact info for any appliance repair needs in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Coral W.
07/2021
5.0
Terry arrived as scheduled. He quickly diagnosed the problem with our dishwasher and ordered a replacement part. When the part arrived Terry returned and expertly installed the new part. Our dishwasher now works like new. We also enjoyed a quick chat with Terry and found him kind and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

susan t.
06/2021
5.0
after a couple miscues on connecting, Terry arrived on time. very curious and se s able to quickly and accurately diagnose the issue with my washing machine. He went into town to get the part, replaced it and was gone. Very nice man. we exchanged 'sea stories' as we are bot Navy vets. I would hire him again and recommend him. good work ethics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Mario S.
06/2021
1.0
Too expensive for 10 minutes of work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Peggy M.
06/2021
5.0
Fast service and came on time and did a perfect job . Everything was as promised with Terry Wilson and my washer was fixed the next day. Friendly, courteous and I contacted one day and he came same day and had to order a part and it came next day and he called and the next day my washer was fixed. I fully recommend In His Time and will use again as I need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig O.
06/2021
5.0
Excellent. Personable yet managed to take apart the dryer and replace the heating coil up while talking with me. And put it back together just as quickly and competently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$205

David Heim H.
05/2021
5.0
The man was fantastic, professional, personable and completely knowledgeable about his craft! I would recommend him completely! Heâ  s the man!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen C.
05/2021
5.0
Terry was fantastic! Skilled, personable, and reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$145

Sam C.
05/2021
5.0
Terry called me immediately after I put in the request online and came the next day to fix our dryer. He quickly took it apart and explained to me step-by-step what he was doing and how to prevent future problems. He also helped me clean up a lot of accumulated lint! Terry is very professional, knowledgable and his charges are quite reasonable. I am recommending him to all my friends and neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan H.
05/2021
N/A
in process
Rating CategoryRating out of 5

Anne F.
05/2021
5.0
He arrived on time, quickly found the problem with our fridge, and had good advice about available options. Very pleasant to work with. Will definitely call again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$95

John C.
04/2021
5.0
On time, knowledgeable, open, competent, friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Becky S.
04/2021
5.0
He was prompt. He communicated well regarding arrival time. He explained what he was doing and made sure I understood. My gas range was not worth repairing. I was able to buy another and arranged for In His Time to do the installation. Again, he touched base frequently about scheduling, convenience, time. He did the work quickly and well. I am most satisfied with the quality of his work. He was friendly and polite. I felt comfortable having him work in my home. I recommend this repair service.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$175

jack p.
03/2021
5.0
Very profession contractor that showed up on time. Many years of experience and knew how to repair a complicated dryer. Strongly recommend this contractor!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas A.
02/2021
4.0
In His Time is very friendly and professional. They repaired our clothes dryer quickly and for the agreed price. I would recommend In His Time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$195

Ryan G.
01/2021
4.0
Fixed it, but then I stopped working. Came back quickly and fixed it again at no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cullen F.
01/2021
5.0
Terry called me less than 5 minutes after I submitted my request to Homeadvisor and said he could install my new dishwasher the very next day. He showed up when promised, was very polite and friendly and did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda H.
01/2021
5.0
Terry did a great repair. I agree with Joyce O . Also did a repair on my dishwasher. Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim W.
01/2021
5.0
Used Terry Wilson twice: once to install dishwasher and then to replace dryer motor. Very pleased with service Found a dryer motor when hard to find during COVID. And installed after work hours to get it in. A excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Kevin A.
01/2021
4.5
He did a great job! Actually came back 3 times to make sure it was done right.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Joyce O.
12/2020
5.0
Terry has worked on my washer twice and each time his service and knowledge of the problem was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leanna W.
12/2020
5.0
My oven quit working two days before Christmas and Terry came over Christmas Eve morning to fix it for us and saved my Christmas dinner.... Terry was very kind and respectful. The oven is working better than it has since we first bought it. Terry was very knowledgeable and explained what he was doing and also why. The price was also good for the service he provided. I will definitely use him again and will recommend him to all my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$234

Deborah S.
11/2020
5.0
Very knowledgeable and extremely prompt. Mr. Wilson is trustworthy and I would trust him in my home even if I was not there. Just a good person! I hired him twice for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda C.
10/2020
5.0
Very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark L.
10/2020
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Contact information

4 Beechwood Road, Asheville, NC 28805


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

In His Time Appliance Repair accepts the following forms of payment: CreditCard
No, In His Time Appliance Repair does not offer free project estimates.
No, In His Time Appliance Repair does not offer eco-friendly accreditations.
No, In His Time Appliance Repair does not offer a senior discount.
Yes, In His Time Appliance Repair offers emergency services.
Yes, In His Time Appliance Repair offers warranties.

Contact information

4 Beechwood Road, Asheville, NC 28805


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed