In His Time Appliance Repair

appliance repair, small appliance repair service

About us

With over thirty-five years of experience in the appliance repair industry, we are the experts you need to take care of your home. We handle everything regarding your appliance repair, and installation needs. We will treat your home with the upmost respect. Mr. Terry Wilson is a United States Navy Veteran, and believes in providing our community with high quality, honest, authentic service. Give In His Time Appliance Repair a call today, we look forward to working with you!

Business highlights

16 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8157 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 26-50 of 157 reviews

Pam M.
01/2022
5.0
Terry was awesome!!!!!! Professional, friendly and went above and beyond to get the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirk B.
01/2022
5.0
Excellent….professional….pleasure to deal with.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Migs H.
12/2021
2.0
Terry was very kind, and came over quickly on the weekend. He did not really seem to know a whole lot about the refrigerator he was to help us with. He told us we had a part that was still under 10 year warranty, and that turned out not to be the case. While he was at the house he said one thing, and then contradicted himself later. All in all, we did not have a lot of confidence in his knowledge of this particular refrigerator. Instead of getting it repaired, we ended up having to get it replaced.

Rating CategoryRating out of 5
quality
2.0
value
2.0
responsiveness
5.0


Ellen M.
12/2021
5.0
Knowledgeable, reasonable priced. Professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tamara B.
12/2021
5.0
The service-man ended up giving me bad news, but I trusted him completely and he gave me advice on how to save money in the future. He is very experienced. I have had him help me before and would ask him again if I needed help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Kathleen C.
11/2021
5.0
Professional, knowledgeable, on time service. A joy to work with start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$105

Gwynne K.
11/2021
5.0
Knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

charles f.
11/2021
5.0
on time, courteous, efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John F.
11/2021
4.5
Prompt and courteous

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Carol R.
11/2021
5.0
Diagnosed quickly; brought part with him.. Very conscientious efficient technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Lisa L.
11/2021
5.0
Very professional and reasonable rates

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie W.
11/2021
5.0
Such a wonderful experience. Immediately scheduled me for next day service. Excellent, professional repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy T.
10/2021
5.0
Terry is a very nice man. He didnâ t make us wait for an appointment. Very friendly. He installed our dishwasher and the next day hauled the old one off. We are using him to install our new stove also. Very reasonable cost. I will recommend him to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

L C.
10/2021
2.5
!

Rating CategoryRating out of 5
quality
3.0
value
5.0
responsiveness
5.0


robert S.
10/2021
5.0
Very skilled. Knew just what to do. Didn't even take an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$204

Ellen M.
10/2021
4.5
Terry was terrific. I liked him immediately. Not only did he call right away after I had scheduled an appointment, he was the only pro I talked to who would tell me what was possibly wrong with my washing machine. I could not believe how quickly he diagnosed the problem. He was very professional, friendly and extremely knowledgeable. I found out he also repairs dryers, stoves and refrigerators. He is quite a find and will keep his card for the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$85

Debra C.
09/2021
5.0
Terry came within a couple of hours of my request which meant a lot since my refrigerator was not keeping temperature and I was at risk of losing a lot of food. He is so competent, experienced, professional and personable it was an absolute pleasure to have him in my home. He went step by step and explained everything he was looking at to diagnose the problem. I will recommend him to anybody in need of appliance repair in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Becky C.
09/2021
5.0
Very nice guy and very competent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gail W.
09/2021
5.0
Came very soon and got my dishwasher working. I appreciate the timeliness and information to help me get the most out of my appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kathy s.
09/2021
5.0
Terry is a honest person that will let you know what you do and don't need, fair price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Niko F.
08/2021
5.0
Terry was quick, professional, and friendly. And convenient! He called minutes after our request posted, and was at our place in an hour. Everything went as smoothly as a service call ever has. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marjorie S.
08/2021
5.0
Terry called me immediately when I requested service on my refrigerator which wasn't cooling. He scheduled quickly, arrived promptly, diagnosed immediately, and completed the repair as soon as the part was available and for a fair price. Very pleased and can highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$26,500

Sharon H.
08/2021
5.0
Terry was very personable and knowledgeable about refrigerators and that is what I was looking for. He was thorough with his diagnostic assessment and knew exactly how to fix it. He was very reasonable with his charges and only did what was needed to repair the appliance. We were very pleased with his services and will hire him again if we need a honest and reliable repairman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harold H.
08/2021
5.0
Terry was wonderful. He identified the problem with my dryer. Fixed it. Made sure it worked correctly. I would highly recommend this gentleman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Tom F.
07/2021
5.0
Great service - we called about our dryer making a terrible squeaking and grinding noise - Terry answered call and said he'd be at our house in 30 minutes and he was. - He new right away what the problem was - He had the part with him and fixed it right on the spot. I would definitely call him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

4 Beechwood Road, Asheville, NC 28805


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed

Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Sunday: Closed

In His Time Appliance Repair accepts the following forms of payment: CreditCard
No, In His Time Appliance Repair does not offer free project estimates.
No, In His Time Appliance Repair does not offer eco-friendly accreditations.
No, In His Time Appliance Repair does not offer a senior discount.
Yes, In His Time Appliance Repair offers emergency services.
Yes, In His Time Appliance Repair offers warranties.

Contact information

4 Beechwood Road, Asheville, NC 28805


Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM
Sunday:
Closed