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Go-To Gordon Computer Services

Computer Repair

About us

Servicing all your computer repair needs in the greater Asheville area. Specializing in PC repair, installation, and maintenance. I'm fully insured and CompTIA A+ certified so you can feel confident that you're in good hands!

Business highlights

13 years of trusted experience

Services we offer

Desktop and Laptop Repair Tune-ups Virus/Malware Removal Hardware/Software Installation & Upgrades Laptop Screen Replacement Operating System Installations/Re-installation Home & Small Office Networking Data Transfer & Backup Data Recovery Custom Built Systems and more......

Services we don't offer

Ask for details.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Catherine G.
08/2024
5.0
computer repair
  + -1 more
Per usual, Gordon came thru for us in spectacular form. We have used him several times over the last number of years. We are tech illiterates, and trust him completely to keep us and our computers safe from viruses, malware, etc. He came today to get our new mobile phones, laptop and iPad all synced and working together. Gordon is a patient and thorough teacher. Very highly recommend.
Description of Work: Sync up new devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel K.
06/2016
5.0
computer repair
  + -1 more
Excellent. Gordon has built several systems for our company. Every system has worked flawlessly right out of the box and they continue to do so. Gordon provides excellent support before and after the job is completed.
Description of Work: Custom build system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Julie B.
01/2016
5.0
computer repair
  + -1 more
After a recent power outage, our all-in-one PC had been crashing regularly, resulting in a specific error screen. I called Gordon who kindly took about 10 minutes going through different possible reasons on the phone. He is easy to talk to and knowledgeable. He came to pick up the computer on Thursday at lunch time and I picked it back up from him 2 days later (he will pick up and deliver at no cost, though). He performed many tests, isolated and corrected the problem, uninstalled numerous unwanted or superfluous programs, installed various software to prevent specific malware, ads, and unwanted programs that are bundled with other programs you may download. Additionally, he did a general cleanup. AND he kept me informed during the process, which was great. His charge was $100, which I think was very reasonable.
Description of Work: Isolated the reason for recurrent crashes, general clean-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Go-To Gordon Computer Services
Thanks [Member Name Removed]!

    Contact information

    Asheville, Asheville, NC 28805

    http://gotogordoncomputers.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Go-To Gordon Computer Services is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: 10:00 AM - 3:00 PM

    Go-To Gordon Computer Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Go-To Gordon Computer Services does not offer free project estimates.
    No, Go-To Gordon Computer Services does not offer eco-friendly accreditations.
    No, Go-To Gordon Computer Services does not offer a senior discount.
    No, Go-To Gordon Computer Services does not offer emergency services.
    Yes, Go-To Gordon Computer Services offers warranties.
    Go-To Gordon Computer Services offers the following services: Desktop and Laptop Repair Tune-ups Virus/Malware Removal Hardware/Software Installation & Upgrades Laptop Screen Replacement Operating System Installations/Re-installation Home & Small Office Networking Data Transfer & Backup Data Recovery Custom Built Systems and more......
    Ask for details.

    Contact information

    Asheville, Asheville, NC 28805

    http://gotogordoncomputers.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    10:00 AM - 3:00 PM