Dr. Downspout Gutter Services Inc - Asheville

The job was well done! Will hire again.

They were very professional and did a good job for us.

Great fast service.

From making appointment to the job done, all excellent service. Also, final price was at the low-end of the estimate.

unknown

Worker was polite, punctual and did his job well.

They never returned my phone call. I called them twice. It's only been 24 hours, but I guess I'm spoiled by the services from Angies List because I expected more...(the two other providers I contacted both returned my call within the same day.)

We didn't finish what we started with them because we had to go out of town. They did clean the gutters and they were good. They are supposed to come back. They did a very good job. It was one of his workers that came out. He was very nice young man. I was very pleased with him. He was prompt and he listens to what I have to say.

Professional, punctual and seemed to be effective

We have had Dr. Downspout clean our gutters three years in a row and they always do an excellent job. Our house is tricky because it's built into a hill. The back portion of the house is 3 stories off the ground with a covered back deck that prevents a ladder from being used. So Jeremiah and his team get on our roof and repel down to the gutters while attached to our chimney. It's pretty amazing! His workers are polite and timely, and finish their work quickly. They always indicate if there are any problems with the gutters or roof, and once they even took some photos of a hole in the exterior of the house where bees were making a nest. Finally, they have a good online system that indicates when our next service is coming up. Overall, would highly recommend this service, and plan to use them for years to come.

Great! I called on Monday and two guys came out on Wednesday morning. Our gutters had not been cleaned in years and were in desperate need of it. They did a very thorough and efficient job and even repaired part of a broken gutter. They also noticed a place where the gutters had been improperly installed. They didn't have the tools with them to fix it that morning, but said they could come back and fix it later. I would definitely recommend Dr. Downspout.

Contractor does excellent work. Cleans gutters thoroughly and makes repairs if necessary. Cleans up behind the work including blowing leaves /debris off driveway. Personnel are professional and well mannered.

Solved the problem. Much less expensive compared to replacing gutters.

They had to change our originally scheduled date because of rain, but that was not a problem. A few days later they did the job.

Service went well. Men were punctual. The cleaned up the debris that had come off the roof.

Came out to do gutters. Gutters are 25 feet off the ground and I was out of my league. Bought the house about 10 months prior and gutters had not been done in so long that there was soil with plants growing out of them. Snowed on day of original appointment and they rescheduled via internet portal the next day. Out and at work as rescheduled - didn't even know they were there until I saw the ladder through the window. Done timely. Installed the gutter guards that I had purchased from Lowe's. When my gutter guards came up short, they had a couple extra in their truck that they threw up to finish the job at no extra charge.

The two men were efficient and professional. They gave up good advice and did not try to sell us other items or services.

Used the same company last year. Was contemplating giving them a call, but before I could track down their number, I got an email from them saying it was time for a cleaning and saying they'd like to provide the service again. We made an appt for a few days later. Jeremiah showed up on time, did the work and even trimmed a few branches for me that had nothing to do with my gutters/roof. He did so much trimming that he couldn't fit it all in his truck. He said he'd be back to get the rest the following day, and when I returned home from work the next day, he'd already been there and hauled the remaining branches away. He also took some yard debris that I had accumulated and was gradually trying to get rid of in my weekly garbage pick-up. Both Jeremiah and his brother Ben (who did the work last year) are great guys--personable, professional and reliable.

We were extremely impressed by Michael and the service provided. We are not in a position currently to have the gutter guards replaced with something better. When that time comes in the next few years, we will use Dr. Downspout. Both my husband and I were so delighted with our experience and couldn't wait to put our review on Angie's List. For some things, they are more expensive than other providers but a great job is definitely worth it. Quality is what it's all about and this provider is exemplary!

They didn't come when they said they were going to. They came a couple of days later but when they did come, they did a good job. Their pricing was fine.

I called and spoke with Jeremiah. We set up an appointment and his men actually arrived early. They immediately saw the problems, got to work, even finishing the job in the rain. And they cleaned up after themselves. I really appreciated working with this company.

We've owned this house for several years and never had the gutters cleaned; had no idea what to expect. We scheduled Dr. Downspout to come out on a day when we were both working - they called us with the estimate for the work and then called again when they noticed some small issues that needed repair. No work was done without our authorization for the costs, which I really appreciated. They cleaned up after themselves and there was no mess when we got home. Even blew off the driveway for us. They also gave us some suggestions for work/maintenance we may want to do in the future, but were not pushy about any of it.

They got on our roof and cleaned out our gutters. They were great. It was two young people that were starting out on their own and they were great. They asked all the right questions and were very fast.

Myy wife and I have owned our residence for ten years. The gutter system has always performed poorly and been difficult to maintain. It's literally hundreds of running feet on several levels; difficult to access, horribly designed, under a towering canopy of oak and maple trees. Over time, sections have sagged and seams have opened. Dr. Downspout is the first contractor ever to thoroughly analyze the gutter system, quickly make on-the-spot fixes, and advise on next steps. He's not cheap, but his charges are absolutely commensurate with his capabilities and level of service. This is the kind of professional one can spend years (or a lifetime) trying to find. And as with a primary care physician, dentist, or haircutter - if you do find one who's nearly perfect, you'll do almost anything to keep the relationship. Dr. Downspout is a keeper.

I found this company in Yellow Book. com. I called and left my name and Phone No. Within 30 min. they returned my call. I told them the square footage of my home and they gave me an estimate over the phone. They arrived on the date and on time. They performed the job very quickly, professionaly without any wasted time. They have me set up on a six month call back. This company is one of the best I have ever seen.