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CRYSTAL GLASS CO

Glass and Mirrors, Auto Glass

About us

Crystal Glass has been serving Western NC for seventeen years. We are willing to set up commercial accounts.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

We do all types of glass work from commercial, residential, and auto.

Services we don't offer

Crystal glass is a glass company but we do not work on crystal glass products such as glass ware and plates.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.5
responsiveness
4.4
punctuality
4.7
Showing 1-8 of 8 reviews

Jacqueline T.
05/2016
5.0
glass repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Adam K.
12/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: The privacy glass window in our house was broken. It was supposed to be fixed within 7-8 business days. When they came out to install it,the window was measured incorrectly. We had to wait another week to get the window installed.They did put a rush on the second piece of glass as we had to go out of town. All in all they did a good job and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$525

CLARENCE I.
07/2015
5.0
glass repair
  + -1 more
Kim at Crystal Glass was extremely helpful in arranging both for the estimate and in scheduling the work. Moisture had seeped between the panes so the glass was very cloudy. Our house was built about 90 years ago and we were not interested in replacing the windows themselves, so our only alternative was to replace the glass. The price per window seemed reasonable to us, although having never done this type of work before we had no point of comparison. The team was very efficient and explained everything they were doing. They were also very tidy and left everything immaculate even after removing the windows from the frames. We liked working with a family owned business and would highly recommend them to anyone who needs glass work done!
Description of Work: Replace double paned glass in three window frames

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Crystal A.
03/2014
1.0
glass repair, auto glass
  + 0 more
Please read above
Description of Work: I called and ordered a replacement glass for my car. I was assured it would be there the next morning. As I had plans to leave town prior to this incident, I postponed my trip until the next day due to their willingness and fast service. When I arrived at Crystal Glass that morning the guy inside sat and carried on casual conversation with someone else. He did not acknowledge I had entered. After they finished their conversation, he ask my name. He then fumbled around like he was looking for the order. I could tell he had no clue what was going on. He finally got out of his seat went to the back and "ask" if the glass had arrived. He returned telling me, it had not arrived nor would it be there today. Then had the nerve to ask if I wanted to wait? First, he should have greeted me as I entered and politely said he would be with me in a moment. Even though, he was making small talk with someone who seemed like he was there to chat. The place is disgustingly dirty, smelled of smoke, with trash and broken glass outside and in the back. He never apologized for the inconvenience or the mix-up of not having my glass. I personally think the glass was never ordered. He should have had the courtesy to call me that morning before my appointment to let me know my glass would not be arriving as expected. I would not recommend this company for anything.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ralph & Theresa T.
12/2013
5.0
glass repair
  + -1 more
I dropped off my car for a windshield replacement, and they called me in about 3 hours to say they were finished. They price seemed very reasonable.
Description of Work: Crystal Glass replaced my cracked windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brian K.
11/2013
4.0
glass repair
  + -1 more
Good experience- some very minor scheduling issues, excellent price and fair workmanship.
Description of Work: Replaced a double-hung sliding glass door pane.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

denby D.
01/2013
5.0
glass repair
  + -1 more
I needed a thick, clear piece of glass cut for a chrome framed coffee table top. Crystal Glass had the best price and turn around time. It turned out the first quote I got from them was a little less than it was supposed to be ( found out later when I called to confirm), but the honored the first quote anyway. Very nice guys who will get your job done. Highly Recommend.
Description of Work: Rectangular clear glass cut for a table top

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Deb L.
01/2012
5.0
glass repair
  + -1 more
I called around to a few other companies and they didn't give me much help with the sizes and the prices were high. Crystal Glass CO was great, their price was unbelievably good. They not only made them quickly, Crystal Glass CO was great about it. They helped me figure out what size the shelves needed to be.
Description of Work: I had them make glass shelves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    1543 PATTON AVE, Asheville, NC 28806

    Crystalglassasheville@aol.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Auto Glass

    FAQ

    CRYSTAL GLASS CO is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: Closed

    CRYSTAL GLASS CO accepts the following forms of payment: Check,MasterCard,Visa
    Yes, CRYSTAL GLASS CO offers free project estimates.
    No, CRYSTAL GLASS CO does not offer eco-friendly accreditations.
    No, CRYSTAL GLASS CO does not offer a senior discount.
    Yes, CRYSTAL GLASS CO offers emergency services.
    No, CRYSTAL GLASS CO does not offer warranties.
    CRYSTAL GLASS CO offers the following services: We do all types of glass work from commercial, residential, and auto.
    Crystal glass is a glass company but we do not work on crystal glass products such as glass ware and plates.

    Contact information

    1543 PATTON AVE, Asheville, NC 28806

    Crystalglassasheville@aol.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    Closed