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Cassada Plumbing Co LLC

Plumbing, Water Heaters, Wells and Pumps,

About us

2 employees. Hourly fees $100 per hour + materials. Mostly repair work.

Business highlights

14 years of trusted experience

Services we offer

Residential plumbing repairs, installations, drain cleaning, and water heaters.


Accepted payment methods

Check

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-24 of 24 reviews

Gary J.
09/2020
5.0
plumbing
  + -1 more
Excellent. Well done, very reasonable, fast. 100% satisfied. WIll call them for additional work when needed.
Description of Work: Replaced water pressure regulator valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carolyn C.
07/2019
5.0
plumbing
  + -1 more
Very good. Used them for years.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan M.
03/2019
5.0
plumbing
  + -1 more
he did good job and he's great guy. Honest and reasonable.
Description of Work: Installed a water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen B.
06/2018
5.0
plumbing
  + -1 more
He responded to my service request the same day. Work was done quickly and efficiently.
Description of Work: Clear tub and shower drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tal F.
03/2018
1.0
plumbing
  + -1 more
Not only that Dwayne didn't fix our simple issue he caused damage that cost us $450 to fix (we used Blue Planet Plumbing and they did a great job). When I asked Dwayne to come to see the damage and fix it he sent me an invoice and said that he will put a lien on my house if I don't pay his $180 invoice. Stay away from this business.
Description of Work: We had a leaking faucet

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$180

Jane S.
09/2017
5.0
plumbing
  + -1 more
Dwayne was here so quickly that I am amazed! He did an outstanding job and I would highly recommend him.
Description of Work: Toilet problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
08/2017
5.0
plumbing
  + -1 more
He has promptly fixed all of the problems we have had.
Description of Work: Having an older house, we have had a few plumbing problems over the past couple of years. Mr. Cassada couldn't have been any more responsive or competent, and his bills have been surprisingly low. I recommended him to my son and daughter-on-law, and they have been equally happy with his work. I would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
07/2017
5.0
plumbing
  + -1 more
Fantastic. Was in and out in 15 mind
Description of Work: Replaced shower valve. Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

carole B.
06/2017
5.0
plumbing, wells
  + 0 more
It went very well.? I was pleased that I had found a plumber because I needed one.? He was very good, very good.? This is the first time I used them.? They were very courteous, you know, just really good.? They were punctual when they said they'd be here.? They just did excellent work.? This guy - my daughter & her husband have rental properties - and they use him for all of their plumbing, for their home and their rental properties.? So he came highly recommended.? This is the first time I've had any plumbing problems.?
Description of Work: I just had a circulating hot water pump put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Catherine S.
03/2017
5.0
plumbing
  + -1 more
He and his helper quickly diagnosed the problem as a poorly installed (6 years ago) garbage disposal. He was able to reinstall it in a few minutes. Dwayne then gave me some valuable information about a troublesome dishwasher. Inasmuch as he had time, I asked him to check a toilet which seemed rocking just slightly. No problem -- within minutes they had secured that, too. Dwayne's manner was professional, cordial, and thoughtful -- without wasting time. Presumably, the charge will be reasonable - at $90 for the first hour. Remarkably, he does not require payment on the spot - instead I will receive a bill, so as yet, I do not know. I recommend Cassada Plumbing and will be calling them again when needs arise.
Description of Work: A mysterious leak appeared under the kitchen sink in my condominium. I called Dwayne Cassada -- initially he was unable to come same day. He called later with some time available and we agreed for him to come immediately. I was grateful for his responsiveness.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashley F.
08/2016
5.0
plumbing
  + -1 more
Well overall; has since started leaking again
Description of Work: Repaired leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cassada Plumbing Co LLC
According to our records the only work for this customer was on October 26, 28 and November 4, 2015.

debby T.
06/2016
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: installed a new electric hot water heater and removed the old one. it was done professionally, neatly, and in less than 1 hour. could not be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

David R.
02/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed kitchen plumbing. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael R.
12/2015
5.0
plumbing
  + -1 more
Great! I have used this company at least a half dozen times. Dwayne always does a great job. He is always on time and is always there when I need him in an emergency situation (a leak)
Description of Work: Fixed leak, installed new toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Peter G.
12/2014
5.0
plumbing
  + -1 more
.
Description of Work: I called to arrange an appointment to fix a shower that would not allow hot water to flow. Mr. Cassada was just leaving one client and fit me in 30 minutes later. He arrived on schedule, diagnosed the problem, had a replacement part on his truck, installed it and left in about 20 minutes. He worked carefully and neatly. This was the second time I had used Cassada Plumbing and both times my experience was extremely positive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Peter G.
12/2014
5.0
plumbing
  + -1 more
I've used him twice. I called him to see when he could come and he came on the same day because we was close by. He had the part on the truck and it took him about 20 minutes. He works cleanly and neatly. It's a good value for the money.
Description of Work: He replaced a faucet cartridge on a singe handled shower. The part was $65 and he charged me $60 for labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LD H.
09/2014
5.0
plumbing, water heater repair
  + 0 more
Duane has done a lot work for us....from installing a new faucet to replacing a water heater. He is always on-time, professional, knowledgeable and cost-conscious.
Description of Work: plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carolyn C.
08/2014
5.0
plumbing
  + -1 more
Mr. Cassada is very personable, professional, and timely in getting to my problems. He is always capable of handling what has come up.
Description of Work: Dwayne Cassada has been to my home for plumbing on 4 occasions. He has replaced parts on both tubs to repair a drip, put a kitchen faucet back, in use, and unclogged a toilet. Prices have ranged from $90 to $120 depending on the services and number of problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary W.
11/2013
5.0
plumbing
  + -1 more
Mr. Cassada arrived on time. He was very polite, knowledgeable, and efficient. We are very pleased with his work!
Description of Work: Changed the 'guts' of two toilets and checked a third. Fixed 2 leaky bathroom faucets. Changed overflow valve on hot water heater. Changed pressure reducing valve where water comes into house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Rebekah L.
11/2012
5.0
plumbing
  + -1 more
Mr. Cassada was able to come within an hour. He showed up just when he said he would. He fixed three problems that other plumbers had done incorrectly. He was polite, neat, and thorough. I was very impressed with his quality!
Description of Work: I called Mr. Cassada because of a leaking toilet and a leaking sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ptantha P.
06/2012
5.0
plumbing
  + -1 more
He is very efficient, cleans up before he leaves, he took the old sink and discarded it so I did not have to deal with that. His prices are very reasonable.
Description of Work: He has installed a new sink. He went to Home Depot with me to help me pick out my sink and he also did a repair in my bathroom for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John A.
02/2012
5.0
plumbing
  + -1 more
No problems at all the job was completed and we have not had to call him back. Job well done!
Description of Work: This was a fairly simple problem but he was very professional and completed the work in a timely manner. We had about 20ft of iron pipe rust away over the many years in our crawl space. He removed and replaced it with PVC. Now we don't have water all over the basement. Woohoo! I will be using him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Sue S.
02/2012
5.0
plumbing
  + -1 more
I recommend them. They are excellent.
Description of Work: Roders Plumbing dug up a sewer line and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Cynthia H.
05/2011
5.0
plumbing
  + -1 more
Dwayne Cassada (owner) arrived a few minutes early for our appointment. He was friendly and knowledgeable. He explained to me what the issues were and went right to work. He cleaned up after himself, and everything works great now! I have used Dwayne twice before, when he worked for Roger's Plumbing, which has now sold the business to Dwayne.
Description of Work: Cleared shower drain, repaired leaking toilet, repaired sink and drain faucets in bathroom and kitchen, and fixed disposer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

Response from Cassada Plumbing Co LLC
Thank you! It is a pleasure to work with such wonderful customers, Dwayne sincerely cares about each of his customers and looks forward to a long business relationship :)

    Contact information

    PO Box 18209, Asheville, NC 28814


    Licensing

    Insured

    Licensed*

    Trade License Number
    19403
    Trade License Locale
    North Carolina
    Trade License Authority
    NC State Board of Examiners
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Wells and Pumps,
    Drain Cleaning

    FAQ

    Cassada Plumbing Co LLC is currently rated 4.8 overall out of 5.
    Cassada Plumbing Co LLC accepts the following forms of payment: Check
    No, Cassada Plumbing Co LLC does not offer free project estimates.
    No, Cassada Plumbing Co LLC does not offer eco-friendly accreditations.
    No, Cassada Plumbing Co LLC does not offer a senior discount.
    No, Cassada Plumbing Co LLC does not offer emergency services.
    No, Cassada Plumbing Co LLC does not offer warranties.
    Cassada Plumbing Co LLC offers the following services: Residential plumbing repairs, installations, drain cleaning, and water heaters.

    Contact information

    PO Box 18209, Asheville, NC 28814