Calloway Contracting

Jim Calloway presented himself as very friendly when he was bidding on the work. After I told him I wanted to proceed, he showed up with a contract and informed me just before I signed that it would be a limited warranty because he did not prepare the base. He would not go into detail about what that meant he would cover, and I was a little put off, but frankly he was the only one in town available to do the work this year, (and now I know why) and his ratings on Angie's list gave me some comfort that this would turn out ok. Boy, was I wrong. Jim showed up as scheduled and seemed to be doing ok, but by the end of the day he seemed to be very anxious to wrap up and leave. I noticed the curb he put in place on one side of the driveway was only about 2" high for most of the approximately 200' run and brought it to his attention. Our contract specified that the curb be 4" high or more. Jim argued with me that it was 4" to 6" high, but I put a level on it and it was 2" or less in most areas. He finally agreed to build up a 25' section that was the most critical to channeling water away from the down hill slope on that side of the driveway. He hurriedly had his crew throw some more material on top and tamp it down, but his effort was still short of the contract. It was clear he was done and was going to leave and didn't care much about meeting the terms of our contract. I finally told him I would observe it and call him back if I still had a water issue. About 2 or 3 months later we had our first snow. I had invested $12,000 in this driveway and cautiously hand shoveled it. When I got near the road I hit a spot where the asphalt started coming up. I stopped shoveling that area. After the snow melted I called Jim and told him I wanted to meet with him to go over the condition of the driveway surface, which in addition to the spot coming up, several other areas were also rough. After not hearing from him for a couple of weeks I called him and he said he had "already been out to look at the driveway ." He did this without my knowledge and made no effort to contact me to tell me what he had found. He refused to meet with me. I had also consulted with another professional and he agreed the surface was not well finished, and suggested two alternatives to fix it - One, to heat the asphalt and re-roll it or two, have the driveway sealed. I brought up both alternative with Jim and he refused to do either. He said the driveway turned out well but did offer to fix the one area near the road that had gravel broke loose on the surface. He would come out in the spring to patch that area. In the meantime, a crack had developed at the interface of the old pavement that had been overlaid and the new pavement where he had cut out a section per our contract. To my dismay, there is also grass coming up through the asphalt ( in a driveway that is only 6 months old) and discovered that area had less than an inch of new asphalt over the old. I called Jim and asked him to come out and discuss these issues with me before he scheduled his repair work. Again, he did not call me ahead of time as I had requested, but this time I was home and was able to talk to him. He said he wasn't responsible for grass coming through and tried to show me that we had more than 2" of asphalt in that area. What he was actually counting was the thickness of the old asphalt, which had a very thin layer of new asphalt in that area. He told me to just put some Round-up on it and refused to do anything to fix it. He also said he wasn't responsible for the crack where he cut the old asphalt and blended the surfaces, but offered to put some sealer on it. He would not rework it. When Jim came he brought Jay, who is taking over the business as Jim is retiring. Jay seemed more amenable to talking, but Jim ushered Jay into his truck and left in a huff. I had to stop them from driving away to get a commitment from Jay to do the re-work the first week of June. What he plans to do will help two of the issues, but does not address the overall quality of the product. I will also end up with a patched driveway after spending $12,000 for a new one. I would hope that Jay, the new owner, is more than a little concerned that he is now the owner of a company that has provided such poor quality work and abominable customer service. Given the circumstances of my experience with Calloway Contracting, I would not recommend them to anyone.

Received a quote to have our driveway replaced. The work crew showed up when they said that they would and were pleasant. Found out the quote that we approved did not involve reinstalling an underground drainage system like the one that was taken up. Spoke with Mr. Calloway who said to reinstall the underground drainage system would cost an additional $1000. Quality of asphalt was questionable. The result was a irregular chunky rough and patchy looking surface. It is not uncommon for chucks of material to be lifted out when I blow off the driveway. We also paid an additional sum for treatment of fungus before asphalt was spread. Within 6 months, we had several fungal growths break through surface of our new driveway. Can not recommend Calloway Contracting.

Excellent to work with. Fair price for a very long and winding driveway. He provided service in a timely manner.

Jim Calloway did an absolutely outstanding job paving my driveway. We live quite a ways up a mountain, so the driveway was quite steep and quite long. Jim did a beautiful job grading and preparing the surface. The driveway came out beautifully and we've already received numerous compliments on it: both looks and drive-ability. It really is outstanding work, both aesthetically and structurally. In addition, Mr. Calloway solved some fairly serious erosion issues we were having. I can't recommend this man enough. Note that he's quite popular, because his work is well-known and respected, so he is busy. Please don't pay attention to the reviews of folks that didn't contract with him. He's busy but once we engaged with him (very competitive bid), he was responsive, very helpful in solving our issues, and did a lovely job. He did the work for exactly what we agreed upon, did it exactly when he said he would, and exceeded my expectations in every way. This man has decades of experience and takes great pride in his work, and it shows!

The driveway was dug out and looked pretty good .The paving part is as if amateurs have done the job.One part looks okay but the bottom part is very rough and has holes in it.He said he would come back and resurface the entire bottom part of the drive.After me calling him a couple of times he finally came on the 27th of June.They brought 1/2 bucket of sealer and put it on 1/2 of the bottom part and it still has holes in this part that they coated .But it looks as if we just had it patched .It looks AWFUL. I joined Angies list in order to find a reputable contractor didn't happen.I won't do this again........

Mr. Calloway was very responsive to my initial phone call. Scheduled a time for and estimate and was prompt. We were given a verbal estimate with several options for completing the job. Mr. Calloway seemed very eager to do the work and called us back several times asking if we had come to any decision. After my Husband and I discussed how we were going to proceed I called and asked for a written estimate plus 3 references. Mr. Calloway seemed insulted that I was asking for these things and asked me if I gone to Angie's list to see his reviews. I told him know that I did not have a membership, which at the time I did not. I explained that I did not have much luck with the site and was no longer a member. He then asked me to call his office number and leave my email address on his answering machine so he could send us the estimate and references. I called his office number and Mr. Calloway picked up the phone. I explained that I was calling to give him my email address so he could send the estimate which he asked me to hang up and he would not pick up the the phone so I could leave my email address on the machine. Not sure why he could not just write it down. Any good business person and informed consumer knows that a written estimate not only protects the consumer it protects the business should any dispute arise. I know he says he has been doing this for 30 years so you would think he would know that a verbal estimate is worth the paper it is written on. **In response to Mr. Calloways response. Fact-Mr. Calloway was responsive to my phone call and scheduled an appt for an estimate and arrived promptly. Fact-Mr. Calloway measured the drive. Fact-Mr. Calloway gave us a verbal estimate. Fact-Mr. Calloway called several times after giving a verbal estimate. Opinion- Mr. Calloway seemed eager to do the job. Fact-We asked for a written estimate and 3 references. Opinion-I felt like Mr Calloway insulted that I asked for the written estimate and references. Fact-Called twice and left a message once Mr. Calloways answering machine. Fact-We never heard from Mr. Calloway again. Opinion- Mr. Calloway says he has been doing this for 30 years so you would think he would know that a verbal estimate is worth the paper it is written on. Fact-We most likely were going to use Mr. Calloway for this job. Fact-If you request your potential clients to use Angie's list to read the companies reviews. Then you have to be willing to accept they will use the website to also post their experience be it positive or negative. Fact taken from Angie's list business page "After you interact with members, they submit reviews on their experiences." That is what we based the review on, our interactions. That how Angie's list is set up. We would have been happy to join Angie's list to give a positive review if we had had one.

You should always get 3 good estimates before contracting work. From this experience, I suggest that you do not contact this company for one. I asked for a quote on sealing and he attempted to get me to redo my entire driveway which honestly is not in bad condition at all. I told him that I was only interested in sealcoat and if he did not want to do it, he could leave. He said that he would be glad to do anything I wanted. Then he came up with a quote for sealing that is 4 times the national average for this work. He appeared to just look around without costing it out properly. And he did not give me a written estimate, just a verbal quote. When I told him that he was 4 times higher than my other two estimates, he stated that he does things right and doesn't use the cheap stuff. I told him that I wasn't interested. The next day, he called to say that I did not understand his quote. That he had included some patch work as well. I told him that I still was not interested.

Jim Calloway is very dedicated to providing the best service and result for customer. He is very knowledgeable in his field and answered all my questions ....and I had a lot ! Ladies , as we manage a good portion of home repairs, here is a man you can trust to do a great job . He is respectful to the environment ( I live on a lake) and at the end of the project left a clean work site. He kept me posted as to the timing of the project since we were having alot of rain. I was also able to call him with additional questions/ concerns His crew has been with him many years and all were prepared to do a comprehensive job. The pitch of the driveway is perfect for drainage. So glad I used his company...my yard looks so much better. Just love the results!

We had an appointment to get a quote for sealing our driveway. He no showed and no called. We waited all day for him and even waited several days before writing this. I do not like to be negative about anyone but it has been over a week, and he could have at least called.

Absolutely wonderful experience!! Our driveways are exactly what we wanted. Mr. Calloway was prompt and very professional and the job was completed in a timely manner. We are planning future projects this spring with Mr. Calloway. We are so glad we found him, thank you Jim Calloway!

He came by at the appointed time and gave me a quote that was reasonable. He did the work the next day and we have not had any problems with the driveway. I would use him again.

The job was professionally done to our satisfaction. They arrived on time, completed the job they set out to do, gave us instructions for the next few days to preserve the job. We are very happy with the result.

Great experience with an excellent result. Also repaved neighbors drive at the same time and they are also extremely pleased.

Mr. Calloway always called or came by when he said he would, offered us a complete and reasonable plan for work and performed excellent service in the way of our new driveway. We would recommend him to anyone considering a complete overhaul of an asphalt driveway.

It went fine and he was excellent. He's punctual and he did what he said he was going to do and he came on budget. The price was reasonable.

Things went very well. Jim was responsive and punctual. His crew did a great job.

They responded quickly and came out to do the bid quickly. They did a good bid, I need to compare but they were really prompt. They seemed to really know what he was talking about. He was very thorough and it was a good quote.

Crew and equipment arrive as promised and completed the entire job in about six hours. Minimum distruption!

He promptly responded to my call for an estimate. He made numerous calls to me to keep me informed. The project was completed in a timely manner and a good clean job was done. He was very professional and answered any questions that I had. I was pleased with the entire project and would recommend him to anyone needing this type of work. Several of my neighbors are going to use his services as well.

It went pretty good. They were pretty efficient.

I was very happy with the work that was done, the drainage is perfect, and the driveway makes a big difference, we do not have to worry about our family and friends driving up the driveway and busting an oil pan, which has happened before. The UPS driver made it a point to let us know that the driveway was great ,he was very excited. The only thing I cannot report on is how long the driveway will last since it was done last month, but I am confident that the job was done right and it will last for a long time, there is a thick layer of pavement and the driveway was prepared properly before paving, it is very smooth and the water drains properly so there is no puddles. I found this company on Angie's List, and I highly recommend Calloway Contracting to anyone looking to pave their driveway.

Disatisfied to say the least. They seem to be just another typical contractor that is unreliable.

They started early and walked all day. After the stone was put down a deluge delayed finishing until the drive had dried out. They widened the driveway and removed a slight "dog leg" curve. Expert work, better than the initial drive way.

The crew was great. They had all of the necessary equipment, started early, and worked all day. Everyone was a professional.The driveway was graded in such a way that my previous deflection dams were not necessary.. Drainage is excellent.

Jim Calloway was pleasant and very easy to work with--we had a great experience and would recommend them to anyone looking for a quality job.