Best Roofing Company

Roofing, Skylights, Solar Panels

About us

Best Roofing Company has become one of Asheville's most respected roofing contractors by upholding a customer service philosophy that makes our customers want to do business with us again. We service and install all types of residential and commercial roofing products. We are roof replacement and restoration specialists, identifying problems and correcting them prior to major roof system failure and interior damages. We help our clients improve the value of their property by providing superior materials and workmanship on all projects.

Business highlights

17 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Roofing. CertainTeed, GAF and Atlas Roofing Asphalt Shingle Installations. Exposed Fastener Metal Roofing, AG Panel Metal Roofing, Classic Rib Metal Roofing, Traditional Standing Seam Metal Roofing with roof deck clips and Nail Fin Panel Standing Seam Metal Roofing Installations. Skylight Installations with roofing projects. Commercial Roof Renewals for EPDM Single Ply, TPO, PVC, Torch Down and Modified Bitumen (BUR). Seamless Gutter Systems and Gutter Guard Installation.

Services we don't offer

We do not offer Roofing Repairs. We do not offer gutter repairs. We do not offer free estimates if you do not own the property, such as prospective buyers in a real estate transaction. We do not clean or wash roofs and we do offer gutter cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1-25 of 168 reviews

Alejandro T.
07/2024
1.0
roofing
  + -1 more
I want to share a recent experience I had with Best roofing company in Asheville NC I was subcontracted to perform several jobs for them, and despite completing the work as agreed, I have not received payment for my services. I’ve made numerous attempts to contact Shane Delahoz to resolve this issue amicably, but unfortunately, my efforts have been ignored. As a professional in the industry, I believe it’s important for others to be aware of my experience before entering into any agreements with this company. If anyone else has had similar experiences or knows how to assist in resolving this matter, please feel free to reach out. Thank you for your attention and support. This post is factual, avoids inflammatory language, and seeks to inform others while also asking for support and advice. These are the addresses that we completed roof installation and best roofing company did not paid us We have talk to other Hispanic roofers like us and find out that Shane Delahoz uses Latino Crews and then do not pay them because he knows that Latina Crews normally don’t like to bother with lawyers and he can get away with it. 3184 North clear creek road 3454 Cullowhee Mountain Rd Cullowhee, NC 28723 10 Rex Allen Ln Candler, NC 28715 United States
Description of Work: I want to share a recent experience I had with Best roofing company in Asheville NC I was subcontracted to perform several jobs for them, and despite completing the work as agreed, I have not received payment for my services. I’ve made numerous attempts to contact Shane Delahoz to resolve this issue amicably, but unfortunately, my efforts have been ignored. As a professional in the industry, I believe it’s important for others to be aware of my experience before entering into any agreements with this company. If anyone else has had similar experiences or knows how to assist in resolving this matter, please feel free to reach out. Thank you for your attention and support. This post is factual, avoids inflammatory language, and seeks to inform others while also asking for support and advice. These are the addresses that we completed roof installation and best roofing company did not paid us We have talk to other Hispanic roofers like us and find out that Shane Delahoz uses Latino Crews and then do not pay them because he knows that Latina Crews normally don’t like to bother with lawyers and he can get away with it. 3184 North clear creek road 3454 Cullowhee Mountain Rd Cullowhee, NC 28723 10 Rex Allen Ln Candler, NC 28715 United States

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from Best Roofing Company
We at Best Roofing Company are aware of the recent review posted by a former subcontractor and would like to provide our side of the story. It'[Member Information Removed] unfortunate that this individual has chosen to air their grievances publicly before attempting to resolve the matter professionally. The claims made in the review are not only inaccurate but also misleading. The work performed by this subcontractor was not completed as agreed upon, and in fact, resulted in significant physical damage to at 2 of the properties in question. This necessitated us to hire another contractor to rectify the mistakes and complete the job, incurring additional costs and delays. The subcontractor'[Member Information Removed] payment was withheld to cover these unforeseen expenses, a standard practice in the construction industry. We have made multiple attempts to communicate this to the subcontractor, but our efforts have been met with hostility and refusal to cooperate. Furthermore, the subcontractor'[Member Information Removed] actions in contacting our clients directly and publicly disclosing their addresses are not only unprofessional but also potentially illegal. We take our clients' privacy very seriously and are pursuing legal action against the subcontractor for their inappropriate behavior. We understand that disagreements can arise in any business relationship, but we believe in resolving them through open communication and mutual understanding. We are always willing to work with our subcontractors to find amicable solutions, but we will not tolerate false accusations and unethical practices. We have a proven track record of successful projects and satisfied clients, and we stand by our commitment to quality workmanship and fair business practices. We encourage anyone considering our services to contact us directly to discuss their needs and learn more about our company. We are confident that the truth will prevail, and we are committed to protecting our reputation and upholding our values.

Cassie S.
03/2024
5.0
roofing
  + -1 more
I got some replacements on my roof and I got to say These folks really know how to do their job with efficiency and integrity. the management was very involved and attentive to what I needed done and was very respectful as was the team . I Highly recommend !!
Description of Work: Roofing Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Roofing Company
Ms. [Member Name Removed] thank you for calling Best Roofing Company, we try very hard to exceed the expectations of our clients, looks like we did it again! It was a pleasure working with you!

Ashley C.
03/2024
5.0
roofing, skylights, solar panels, roof cleaning
  + 2 more
This company was very informative and professional. They came very prepared to get the job done and answered all of my questions. I would recommend them to anyone who needs roofing repairs/ clean-up done right.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Roofing Company
We’re glad to hear from you [Member Name Removed] ! Yours is one of many very beautiful homes to which we have had the pleasure of providing a first class service. Upholding our clients expectations of quality and professionalism is always at the forefront of our minds!

Ashley C.
03/2024
5.0
roofing
  + -1 more
The service went well. They were very professional and efficient.
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Roofing Company
Sounds like we hit the nail on the head again here. Thanks for calling us out Mrs. [Member Name Removed], it was great working with and your husband!

Ben F.
03/2024
5.0
roofing
  + -1 more
The team was very professional and efficient! Would recommend to anyone!
Description of Work: Roofing Replacment
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Best Roofing Company
Thanks [Member Name Removed]! We are only as good as our clients! Spoiler alert though, we have the Best clients anyone could ask for! Seriously though, working with you was our pleasure sir. If you need anything else along our service lines, you know where to find us!

Emma F.
02/2024
5.0
gutter repair, roofing
  + 0 more
AVL roofing was great at communicating, answering questions, and quick at completing work. They truly value customer relations and do what they can to give you the best quality of service.
Description of Work: Roof Replacement and gutter replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jamie F.
01/2024
5.0
roofing
  + -1 more
Wonderful. Made getting a roof easy.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Ray B.
01/2024
5.0
roofing
  + -1 more
e and his crews have done multiple jobs for me over the years in my renovation/remodeling business. They handle themselves respectfully,professionally and courteously. Meticulous attention to detail and quality is evident in the total job from meeting the customer to finishing the job neatly and completely. Shane is very knowledgeable in the field of roofing and expects the same in workmanship on the job. I have never had a callback on any of their work ranging from small area redo's, total re-roofs and repairs. I have no need to call any other company for work I need done on roofing.
Description of Work: Many jobs from total roofs to leak repairs, flashing reworks and small area reworks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Hailey F.
12/2023
5.0
roofing
  + -1 more
A-plus job from these guys. Answered the questions I had and followed through on what they said. No complaints from us!
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie T.
12/2023
5.0
roofing
  + -1 more
Excellent service. Would recommend to family and friends for any roofing work.
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph C.
12/2023
5.0
roofing
  + -1 more
whole process went off without a hitch! Cant recommend these guys enough
Description of Work: Roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Brendan B.
12/2023
5.0
roofing
  + -1 more
Awesome job! Shane was so friendly and professional. The roof looks great and was done in a very timely manner. Would definitely recommend!
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Ashley T.
12/2023
5.0
roofing
  + -1 more
Great team at AVL Roof Co! Shane, Chris and Alex are professional and the roof is just beautiful. Quick and the yard stayed so clean! 5 stars guys, thanks!!
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Larissa M.
07/2021
1.0
roofing
  + -1 more
Reasons we DO NOT recommend this company: -Did not do everything in contract. Contract said to replace flashing around chimney- DID NOT DO. -Charged for services not performed. -Roofers were drinking on the job. Found proof in our back yard after they left. -Had to call them back to "repair" what they had just "finished". We got up on the roof after they left for the day. They said they were done. My husband found 14 things that weren't done right. Took pictures of them all. Including, but not limited to, roofing nails not all the way in, roofing boots not sealed correctly, drip edge damaged, and flashing not replaced around chimney. Shotty work. The joints in the fascia in the front of the house do not meet. There is a significant gap that was stuffed with caulk. When I mentioned the eyesore, he stuffed it with MORE caulk instead of fixing it right. -No pride in work, they just tried to get it done, and get out. -The owners of the company seemed like they didn't really know their workers. Almost like they hired someone off the street for the day. -Did NOT honor refund on services not performed. It has been almost two months and we still haven't gotten our refund. They have been given PLENTY of time. - Used Googled images in their quotes, not their own work.
Description of Work: Roof replaced, soffit and fascia repaired

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Best Roofing Company
Best Roofing Company was closed during this time period, as the real owner and his family were attending to a newborn, but we are so sorry to hear you had a bad experience with someone. Accept our apologies for whomever you dealt with, but rest assured, no one in this company performing like that would have a job the moment it was brought to his attention and confirmed.

David S.
09/2020
1.0
contractors, gutter repair, roofing
  + 1 more
They made an appointment for 9:00 on Sept. 25. They did not show up or call ever!
Description of Work: Roofing repair and new gutters

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Best Roofing Company
[Member Name Removed], Please accept our apologies. Jeff had to reschedule several appointments on Friday due to the weather. He had called you but did not reach you so followed up with a text message to let you know; unfortunately, we are just realizing that he probably sent the text to a landline rather than a cell phone. He just called and left you a message. Please reach out to him if you would like to reschedule. Thanks Jackie

James L.
08/2020
5.0
contractors, roofing
  + 0 more
Best Roofing installed a new metal roof on our home back in 2014 and we have been delighted with their work ever since. The products they used were top quality, the crew was professional and efficient, and the end result was outstanding. Highly recommended!
Description of Work: Metal roof installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Roofing Company
Thanks so much for letting everyone know about your experience with Best Roofing Company. We are thrilled to know we met your expectations!

Angelina C.
04/2020
5.0
roofing
  + -1 more
Shane and his team were extremely professional. Came out and finished the job in just a few hours. They were very easy to talk to and super friendly. Will definitely use them again and recommend them to anyone needing their type of services.
Description of Work: Shed roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary O.
02/2020
5.0
roofing
  + -1 more
We had one shingle blow off the roof during a heavy wind storm. While the outside temp was cold we didn't have a problem. But once the outside temp warmed up and rain started we had water dripping through the wood of the cathedral ceiling. I put out a request on Angie's list and within and hour Best Roofing called me. They dispatched a certified roofer immediately and within another hour the roof was fixed and the leak stopped! FANTASTIC response and work!! I couldn't be happier! Great worker, great job, great company!!
Description of Work: Roofing Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Best Roofing Company
Glad we could help [Member Name Removed]! Hopefully you don't need us again for awhile, but keep us in mind in the future.

Robert Z.
07/2019
5.0
roofing
  + -1 more
As the name implies, Best is top notch.
Description of Work: Roofing Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Roofing Company
Short, accurate and to the point! Thanks for the review, really enjoyed working with you!

Robert W.
07/2019
5.0
roofing
  + -1 more
Best did a large job removing old roof and installing all new shingles. Outcome exceeded expectations. Quote extremely thorough and very well explained. Forman double checked everything and did numerous small fixes to make sure roof was in perfect condition when done. Workers were punctual and cleaned up nicely.
Description of Work: Remove old shingles/roof, install new

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,500

Response from Best Roofing Company
We are always striving to exceed our clients expectations....looks like we nailed it once again. Thanks for the post, reviews help us keep going and our community find quality contractors for their project.

Amy K.
07/2019
5.0
roofing
  + -1 more
We needed a complete roof replacement and are very glad we chose Best Roofing. We are very happy with the work that was done and appreciate how quickly the job was completed. The crew was professional and efficient and worked 12 - 13 hour days to get the job done. We will certainly recommend Best Roofing to our friends and neighbors.
Description of Work: Complete Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Roofing Company
We don't stop until we are done and you are happy......once we can make it there! Thanks for your patronage and patience. The positive review means everything to us as a smaller local company!

Peter D.
06/2019
5.0
roofing, skylights
  + 0 more
Everything was done as per contract. To my surprise, The entire roof was removed and replaced in one day. The property was left clean of all material and nails and hauled away in two dumpster loads. When this roof wears out in thirty five years, I will call Best Roofing again. I will be 105 by then, maybe I could leave a note to the next owner. I got three bids for this job and they were all about the same price. What made the difference was Shane and his eye for the small things that everyone else missed. His professionalism won him the bid.
Description of Work: New Roof and skylight

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,195

Charles L.
05/2019
5.0
roofing
  + -1 more
Excellent. Very professional company. They did what they said would be done, when they said it would be done. Started with a fantastic presentation when coming out to look at the job. Very professional almost all my questions were answered before I asked. Once contract was signed and deposit put down, they assigned a project manager. Noah was the project manager assigned to oversee work. I was not on site while work was being done. He kept me update on everything they were doing. We texted a couple times a day. Even with one major repair to a structural issue from the damage to the roof that they did not know about until they got the old roof off, they were able to stay on the quoted rate. They are one of only three contractors in my area that I would recommend to do work for me. They are awesome.
Description of Work: Replaced and Repair Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

ekrem K.
03/2019
5.0
roofing
  + -1 more
Very good. Fair pricing, very professional and efficient. Roof looks great. Highly recommend for your roofing needs. Ask for their recommendation if in doubt, they give very useful feedback.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Jerry T.
12/2018
5.0
roofing
  + -1 more
Tyler was vert responsive, very personable and very professional.
Description of Work: Repair leaks inn the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

200 Landis Court Unit 207, Asheville, NC 28806

https://bestroofingcompany.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Solar Panels

FAQ

Best Roofing Company is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Best Roofing Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Best Roofing Company offers free project estimates.
Yes, Best Roofing Company offers eco-friendly accreditations.
No, Best Roofing Company does not offer a senior discount.
Yes, Best Roofing Company offers emergency services.
Yes, Best Roofing Company offers warranties.
Best Roofing Company offers the following services: Residential & Commercial Roofing. CertainTeed, GAF and Atlas Roofing Asphalt Shingle Installations. Exposed Fastener Metal Roofing, AG Panel Metal Roofing, Classic Rib Metal Roofing, Traditional Standing Seam Metal Roofing with roof deck clips and Nail Fin Panel Standing Seam Metal Roofing Installations. Skylight Installations with roofing projects. Commercial Roof Renewals for EPDM Single Ply, TPO, PVC, Torch Down and Modified Bitumen (BUR). Seamless Gutter Systems and Gutter Guard Installation.
We do not offer Roofing Repairs. We do not offer gutter repairs. We do not offer free estimates if you do not own the property, such as prospective buyers in a real estate transaction. We do not clean or wash roofs and we do offer gutter cleaning.

Contact information

200 Landis Court Unit 207, Asheville, NC 28806

https://bestroofingcompany.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM