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ASAP GARAGE DOORS LLC

Garage Doors, Doors

About us

ASAP Garage Doors is a family business serving Buncombe,Henderson and sorrounding counties. We work 24/7 and have a full line of new garage doors and operators. We also repair all kind of doors, no matter how big or small the job is ASAP is here to help.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Repair,Sales and Installation. 24/7 Service! No extra charge for nights and weekends.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.867 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
1%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 67 reviews

Kelly W.
12/2016
5.0
garage doors
  + -1 more
Great - he called back within a few minutes of my initial call, was here within the hour, gave me a very reasonable quote and my garage door was fixed and working in less than an hour as well as another suggestion on how to get the longest life out of the door. Really personable gentleman, very professional and will use him again. I recommend this company without reservation.
Description of Work: Garage door repair - spring broke

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Donna R.
11/2016
5.0
garage doors
  + -1 more
Brilliantly! Gus helped us pick out doors and a color that would compliment our brick home. Gus took the time to educate us as to what all the different products were and helped us decide what would be appropriate for our home. The visual change is astonishing. And the doors are so quiet opening & shutting. We are 100% satisfied with all aspects of it from the installation, service & product itself.
Description of Work: We had two old wooden garage doors removed and everything replaced from the motors to the doors and all the electrical stuff in between.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

James D.
11/2016
5.0
garage doors
  + -1 more
prompt arrival, efficient service, very likeable and professional staff.
Description of Work: repair a garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$569

Margaret W.
11/2016
5.0
garage doors
  + -1 more
Great! Quickly fixed, and for a good price.
Description of Work: Garage-door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Cathy C.
10/2016
5.0
garage doors
  + -1 more
Great! I got ASAP's information from Angie's List. I called last evening around 6:15, expecting to leave a message, but Gus answered and we made an appointment for this morning. He was actually a little earlier than he had said, which was great. He looked at the problem, told me what he would do and then they did it. I was expecting to be told I had to have a new door but he knew just how to fix it. He explained what needed to be done in a way that I could easily understand. They completed the job in about an hour and a half. All of the mechanism is new and the door works better than it has worked in the last 20 years! The price was very reasonable and the work was excellent. I was really impressed with his range of knowledge about garage doors! They were very professional and the next time we have trouble with one of our garage doors, ASAP is the company we will call.
Description of Work: Our garage door is quite old and the mechanism that lifts it and lets it down broke a couple of days ago. We had to cut the cable on both sides to get the door closed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chet P.
10/2016
5.0
garage doors
  + -1 more
I called at 9:30 AM on Saturday.They answered and was told that they would arrive between 11 and 2:00 on Saturday. They arrived at 11:15, looked at the problem and indicated what was needed and the cost for the service. The cost was what I expected. They removed the old springs and replaced them and adjusted the hardware and the open and close switches so that the door works perfectly. They also advised on problems that may occur in the future. The door is old- at least 30 years and the springs, motor drive is of the same vintage. They knew this old equipment and placed back in service properly. It is a pleasure to have such service people who reply, show up as scheduled and perform the work honestly. I would recommend their service without any hesitation. Keep up the excellent work.
Description of Work: Repair of Garage Door -Replacement of broken springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$461.72

Laurel Y.
09/2016
5.0
garage doors
  + -1 more
Fantastic. Real pleasure working with Gus. Returned calls fast, was there when he said he would be, takes pride in his work and wanted to be sure I was happy with the product, explained all features of the new door thoroughly, very professional. Installed a great operating, good looking door for a reasonable price at a rental property for us. Would definitely use him again.
Description of Work: Replacement garage door with new automatic opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
05/2016
5.0
garage doors
  + -1 more
Very prompt service and very professional. Highly recommend this company for all your garage door needs.
Description of Work: We replaced our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Ann J.
04/2016
5.0
garage doors
  + -1 more
The technician arrive on time and went straight to work. He discovered there was a problem with our electrical outlet (not his fault) and gave us a solution until we can get our electrician out again. The work was completed, and the young man cleaned up after himself and even took away the old, and we do mean OLD, machinery for us. He was quiet, polite and we would use their service again if needed.
Description of Work: Installed two new garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,124

Gary M.
03/2016
5.0
garage doors
  + -1 more
Arrived on a Sunday morning one hour after calling. He Explained what broke and gave me options on replacing one or both springs. I opted for both being they are of the same age. Job took about an hour. My door was big for a residential house so my springs were the larger size. He adjusted the door travel and lubricated the wheels. He informed me of a one year warranty. Pleasant guy.
Description of Work: Replace both springs on 2 car garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

david S.
01/2016
5.0
garage doors
  + -1 more
They were very punctual polite and very efficient and did an excellent job installing the garage door , and we were given all the necessary instructions on how to operate the door, they were very tidy and took the old door away and left no mess behind. I would definitely recommend them to any one.
Description of Work: Guided me in choosing the right garage door to fit our need and installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James B.
01/2016
5.0
doors, garage doors
  + 0 more
The crew (owner and helper) arrived on-time, worked efficiently, and completed the job promptly.
Description of Work: I called this company when our garage door opener failed and scheduled an appointment for the following day. The owner of this small company (Gus) and his helper arrived on time, sized up the situation, and made what I felt was a fair offer to replace the 15-year-old opener. While here, they also replaced the rollers on the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Cheryl W.
12/2015
5.0
doors, garage doors
  + 0 more
Gus Gonzalez responded to my emergency phone call Saturday Dec 12. ( I had accidentally backed into a partially opened garage door. For some reason the garage door had stopped about 3" before it was completely up? The luggage rack on the top of the car hit the bottom panel and tore the garage lowest panel to pieces! I was panicked because I live 3,000 feet up a mountain where there is lots of bear activity! Although most bears are already hibernating I had recently seen a large male black bear. I needed the door replaced ASAP.) Gus Gonzalez came to the house within 2 hours and explained what I needed. Since I wanted both garage doors to match I asked him to replace both garage doors. He ordered what I needed as soon as possible Monday morning. The order was delivered to him Thursday and he set up an appointment to install the 2 doors Friday morning. He and his helper Caesar arrived on time, were very professional, and did an excellent job installing the two new garage doors. The completed the job an hour earlier than projected. I HIGHLY RECOMMEND Gus Gonzalez and ASAP Garage Doors!
Description of Work: Replaced both garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,390

J. R. T.
12/2015
5.0
garage doors
  + -1 more
Gus arrived on time....he and his assistant assessed my situation, gave me a quotation of the work to be performed. I accepted his quote and they began the work.........completed within one hour. Gus is an excellent mechanic and thoroughly enjoys his work....meeting new customers. They have ALL necessary tools and equipment on their van. If you need work done to your garage door, you will want to call Gus. He does and OUTSTANDING job at a reasonable price. JRT
Description of Work: change major spring mechanism, replace cables & reets (2)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Robert J.
11/2015
5.0
garage doors
  + -1 more
Mr. Gonzales and his assistant, Cesar, came the day after I called and were promptly on time. Gus explained exactly what my problem was with the existing older system and explained how the new system would work. Since the old garage door opener wouldn't work at all, anything would be an improvement. The two gentlemen worked tirelessly for less than two hours and when they got done we had a new garage door opener, a shored up garage door and two remotes as well as an outside key pad. Gus and Cesar were the ultimate professionals, courteous and efficient. I'm so glad we called them. We had a more widely known company out a few days ago and the rep tried to sell us a lot of stuff we didn't need. I totally trust Mr. Gonzales and his assistant and would not recommend anyone else for garage door opener installation and service.
Description of Work: Installed a new garage door opener and shored up the existing garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ken C.
10/2015
5.0
doors, garage doors
  + 0 more
I recently had the tension spring on my garage door break. The door is 30+ years old. Gus arrived when he said and quickly identified the problem. His repair was quick, cost effective and professional. Nice guy. He helped me get the remote back in order as well. (I mucked it up trying to figure out what was wrong with the door before he arrived.) Great service! I wish maintaining my home was always this easy. Will definitely use him again to replace the garage door next Spring when we repaint the house.
Description of Work: Replaced both tension springs on garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Sue B.
09/2015
5.0
doors, garage doors
  + 0 more
It went very well. My husband and I were impressed by his professionalism and knowledge. He arrived on time and was very pleasant and courteous.
Description of Work: Installed new keypad for garage and replaced Bolts on garage door with stronger ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amy L.
08/2015
5.0
garage doors
  + -1 more
Gus also took some additional time w/ me to explain various things that can affect the efficient operation of the door. Moreover, and aside from the door, I asked Gus about his homeland, Uruguay via Spain, and he very cordially spoke to me about this. A very positive experience overall, particularly taking into account the 10% senior discount!
Description of Work: Essentially a "tune-up" on my garage door which squeaked and rumbled when raised and lowered. Gus lubricated the rollers and tracks of my garage door w/ two different applications. When he was finished, my door no longer squeaked/rumbled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Kevin D.
08/2015
5.0
doors, garage doors
  + 0 more
I called Gus on 8/11/2015 to repair the broken spring on my garage door. I asked him for a ballpark figure for what it would cost to replace the spring and he told me $75 for the service charge and labor and $100 to $150 for the spring depending on which spring I needed. I was surprised because when I had the other spring replaced 3 years ago the company that did it charged me $475. I'm always a bit leery when I hear a price on something that is way lower than what I expect it to cost so I researched the price on garage door springs and realized I really got ripped off the last time I needed this done. He told me he could be there the next morning at 8:30. He showed up nearly 8:30 on the dot. Gus was very professional with a neat and clean truck. He looked at the door and told me he could take care of the spring but that he would also recommend that I replace the old rollers on the door. He said that the rollers were old steel rollers and he suggested new teflon/nylon rollers. My door is 10 years old so I thought it's probably a good idea. I felt that Gus knew what he was talking about and I did not feel like he was trying to upsell me. Good call on the rollers. This door has never operated this smooth. Gus told me it would take about an hour and he was done in 55 minutes. Overall I am extremely pleased with the service, price and quality of work. ASAP is a family run business and it is great to do business with someone who cares about the quality of their work and offers a more than fair price. I HIGHLY recommend Gus and ASAP Garage Doors
Description of Work: Replaced Broken Garage door spring and door rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Evangolos L.
07/2015
5.0
doors
  + -1 more
Technician tested and replaced the defective/broken eye. He inspected the rollers and lubricated them along with the spring. He also insured the door was balanced. At all times he kept me completely informed what he was doing.
Description of Work: Replace defective/broken electric safety eye. This was an afterhours repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Linda L.
06/2015
5.0
doors, garage doors
  + 0 more
Gus quickly returned my call and came over within an hour. He is personable and took the time to explain everything I needed. The job was done quickly and efficiently. I am very satisfied with the work and would definitely call him again.
Description of Work: Replaced one set of sensors, replaced rollers on two doors, adjusted doors, replaced a broken remote, replaced a broken keypad

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Kay/Ed L.
06/2015
5.0
doors, garage doors
  + 0 more
see above.....
Description of Work: I called ASAP to fix a large roll-up garage door that came off the track. I felt it was too big a job for me to handle alone. When Gus arrived he saw the door and stated that he didn't do Roll-up doors but would recommend me to another Garage door repair company that would have the appropriate tools to do the job correctly. I explained that I was going to be out of town the next day and asked that he look at it and see what he could do. In a matter of minutes he had the door back in the track and operating just fine. I wouldn’t have any problem recommending Gus Gonzalez and ASAP Garage Door co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Barry R.
11/2014
5.0
doors, garage doors
  + 0 more
The work was done well, but the cost seemed excessive for the time spent and the materials provided. I should have gotten other quotes.
Description of Work: Gus, the owner came out the next day after the original call. Garage door was bent and off the rollers. He and his helper did a good job of replacing the rollers, putting a strut on the door to straighten it and putting a new tension wire on the door. The entire call and repair took 30 minutes. The labor charge for 30 minutes was $150.00 and the charge for an aluminum cross strut was $89.00. He also recommended new rollers which cost $120.00.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$380

Katherine A.
08/2014
5.0
doors, garage doors
  + 0 more
ASAP came over the same day I called for a quote. The owner was very knowledgeable and gave me great advice about which products to choose. He then made a special effort to get the door I selected on the next delivery truck so that they could do the work that weekend. The new door is awesome and it was more affordable than we had anticipated due to a higher quote from someone else in the area. I HIGHLY recommend this company and will definitely contact them first if needed in the future.
Description of Work: Removed old broken garage door and motor and replaced with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Barbara R.
07/2014
5.0
doors
  + -1 more
Garage door opener non-operable due to age (installed 1994). Gus (the owner of ASAP) gave me option of installing his top of the line opener or buying a less expensive one myself that he would install right then and there. I dId purchase a Lowe's opener motor which he promptly installed, and charged me only for the installaton, not the service call also. Came the same day I called for service, did work within 2 hrs., and took away old motor and rails. Gave me full instructions on operation and was very pleasant to talk to.
Description of Work: Determined garage dooor opener motor inoperable due to age, then installed a new motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150
    • 1
    • 2(current)
    • 3

Contact information

PO BOX 8891, Asheville, NC 28814


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

ASAP GARAGE DOORS LLC is currently rated 4.8 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

ASAP GARAGE DOORS LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ASAP GARAGE DOORS LLC offers free project estimates.
No, ASAP GARAGE DOORS LLC does not offer eco-friendly accreditations.
No, ASAP GARAGE DOORS LLC does not offer a senior discount.
Yes, ASAP GARAGE DOORS LLC offers emergency services.
Yes, ASAP GARAGE DOORS LLC offers warranties.
ASAP GARAGE DOORS LLC offers the following services: Garage Door Repair,Sales and Installation. 24/7 Service! No extra charge for nights and weekends.

Contact information

PO BOX 8891, Asheville, NC 28814


Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM