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AC Williams Plumbing and Heating Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

A.C. Williams Plumbing & Heating Co. is a 3rd generation family owed co. We provide residential as well as light commercial applications, installation as well as service after.

Business highlights

90 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing and heating, repair, sales and installation of hot water heater, drains, commodes, sewer back-ups & sinks.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.9
Showing 1-12 of 12 reviews

Diane J.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I thought the cost was reasonable, whatever it was. They are one of the only people in town that service hot water boilers that is why I have a different person for that. The guy, he is with the owner basically, he is the one that came out twice. The helper came out another time. He is very knowledgeable and fairly efficient. They have been around a long time. I would use them. There are very few people who service boilers and so, there is not much of a choice but he has been good.
Description of Work: They came and bled all the radiators and serviced the boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane J.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would use them again in future.
Description of Work: He replaced a vent line on a boiler.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles G.
04/2016
5.0
plumbing
  + -1 more
Dale Arrived on time and was very efficient. Water was running under out cabinets. Instead of just replacing the faucet, Dale repaired the faucet saving us 100's of dollars. I thought the bill was too good to be true. A real pro!
Description of Work: Repaired Faucet at Kitchen Sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kristine O.
02/2016
1.0
plumbing, water heater repair, drain cleaning
  + 1 more
I called requesting an estimate for a new boiler system. Their phone system cut out on me 3 times, after shich they took my information, and said they'd email me to set up a time. I never received an email or a call back. Attempted a call back today, and no one answered. It seems they're too busy for more business, but they don't do you the courtesy of telling you that.
Description of Work: Nothing, and that was the problem

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


stephen W.
12/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob B.
03/2015
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann G.
02/2014
5.0
drain cleaning
  + -1 more
They're reliable and they explain the work that needs to be done. They show up on time. We've been happy with their services.
Description of Work: We've been using the services of AC Williams Plumbing and Heating for years, before I became an Angie's List member.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann G.
07/2013
5.0
drain cleaning
  + -1 more
They were easy to work with and I was satisfied with the work.
Description of Work: They fixed a leak under my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ruby W.
04/2013
5.0
plumbing
  + -1 more
I was really happy with their service. I would recommend them to others. They called ahead of time to let me know when they were going to be there. The service man that came out was very nice,professional, and courteous.
Description of Work: They installed new faucets on my bathtub and bathroom sink. He also repaired a toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda S.
12/2012
5.0
plumbing
  + -1 more
They have really saved me with some other problems that other plumbers haven't been able to figure out and with the work that had been done at my home. We are always been pleased with them. They are very knowledgeable and they have very experienced plumbers.
Description of Work: They have done plumbing work in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh S.
12/2011
3.0
plumbing
  + -1 more
e
Description of Work: We called AC Williams to remove a toilet since we were preparing to retile a powder room. We intended to have them back to reinstall the toilet and a pedestal. We could have removed the toilet ourselves, but knew we'd need them to install a pedestal sink, so we wanted to get an idea of how reliable they were. I have no issues with their service, just with the charge. We were charged $204 for toilet removal, which we think is a ridiculous amount. When I asked their billing person about the charge, she said the job took "an hour and a half" so were billed accordingly. It took 20minutes, tops, to remove the toilet. We will NOT be calling them again.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$204

Mike H.
10/2011
5.0
water heater repair
  + -1 more
They are very good. I thought that their price was fair, based on other estimates. I would rather pay a little more and get it done right, and they have never done anything in this house in the past 30 years for which I have had to call them back and say that they didn't do it right. The staff is great. It doesn't take them too long to come if you tell them that it is an emergency. They don't ever make you wait very long. They are so honest and trustworthy that I leave them a key to come in and do the work. They are not the cheapest but it is always done right. They are great.
Description of Work: We use AC Williams Plumbing and Heating Inc for heating and plumbing work. They recently replaced a hot water heater for us. We have used them since 1984.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    12 Shiloh Rd, Asheville, NC 28803

    www.acwilliamsplumbing.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Heating and Air Conditioning,
    Drain Pipe Installation

    FAQ

    AC Williams Plumbing and Heating Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    AC Williams Plumbing and Heating Inc accepts the following forms of payment: Check,MasterCard,Visa
    Yes, AC Williams Plumbing and Heating Inc offers free project estimates.
    No, AC Williams Plumbing and Heating Inc does not offer eco-friendly accreditations.
    No, AC Williams Plumbing and Heating Inc does not offer a senior discount.
    Yes, AC Williams Plumbing and Heating Inc offers emergency services.
    No, AC Williams Plumbing and Heating Inc does not offer warranties.
    AC Williams Plumbing and Heating Inc offers the following services: Residential & commercial plumbing and heating, repair, sales and installation of hot water heater, drains, commodes, sewer back-ups & sinks.
    Ask for details.

    Contact information

    12 Shiloh Rd, Asheville, NC 28803

    www.acwilliamsplumbing.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM